Air Cargo Management and Operations Report 2022

Running head: AIR CARGO MANAGEMENT AND OPERATIONS
Emirates Sky Cargo Management and Operations
Name of the student
Name of the university
Author note

1AIR CARGO MANAGEMENT AND OPERATIONS
Executive summary
In this report, emirates sky cargo airlines business and operations is discussed on the up to
date situations and the role of air cargo supply chain. In this it is presented and reviewed of
the fleet structure, route network, product & services and types of emirates aircraft operated.
The airlines delivers and captures value are summarised in the industry of global air cargo
and also responded about the air cargo shipments logistics management and supply chain. It
has been deeply analysed about the Emirates sky cargo business performance annual air
cargo tonnage, annual FTKs and annual revenue.

2AIR CARGO MANAGEMENT AND OPERATIONS
Table of Contents
Introduction................................................................................................................................4
Discussion..................................................................................................................................5
Global air cargo operations....................................................................................................5
Types of aircraft operated or fleet structure of Emirates sky cargo.......................................5
Route network of freighter aircraft and global passenger......................................................7
Product & service offerings...................................................................................................7
Airline captures and delivers value from their participation..................................................9
Location and capacity........................................................................................................9
State of art of cool chain....................................................................................................9
Management of advanced shipment.................................................................................10
Customer and security clearance......................................................................................11
Analysis of the airlines business performance over the past decade...................................11
Annual report 2018-19.....................................................................................................11
Annual report 2017-2018.................................................................................................12
Annual report 2016-17.....................................................................................................14
Annual report 2015-16.....................................................................................................15
Annual report 2014-15.....................................................................................................15
Annual report 2013-14.....................................................................................................16
Annual report 2012-13.....................................................................................................16
Annual report 2011-12.....................................................................................................17
Annual report 2010-11.....................................................................................................17

3AIR CARGO MANAGEMENT AND OPERATIONS
Annual report 2009-10.....................................................................................................17
Trend Analysis.................................................................................................................17
Conclusion................................................................................................................................18
Reference..................................................................................................................................20
Appendix..................................................................................................................................23

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Introduction
In current decades the industry of air cargo has increasingly grown in world-wide and
now the economy of global has an integral part in it. In 2017, air cargo of nearly 52 million
metric tons are transported from airlines in the worlds. Value are represented as nearly 35%
of the yearly world trade merchandise. In the industry of global air cargo that capacity of air
cargo are arranged by airlines of combination passenger (Kalakou, Psaraki-Kalouptsidi and
Moura 2015) Capacity of airlines are also provided by dedicated carriers of all-cargo, like
Airlines of Nippon Cargo and Cargo-lux International Airlines along with integers, for
example Service of United Parcel (UPS), FedEx and DHL Express. Service of All-cargo are
functioned by specific freighter aircraft, where the capacity that are available is submerged in
the transportation of air cargo. Freighter aircraft has been designed expressly for the air cargo
carriage or which can convert passenger configuration into freighter aircraft and it is also
used in transportation of express, air cargo and forward better than passengers (Dresner and
Zou 2016). As per airplanes of Boeing Commercial, revenue ton kilometres (RTKs) nearly
about 56% of global air cargo are moved in special freighter aircraft.
Supply chain cargo are process of consignments movement from creation to
destination, and are complex and regulatory requirements of subject that range, when they
especially involve transport and international movement by air. Air cargo are highly different
in its value and physical characteristics. The cargo are handled through the chain by various
of entities with includes aircraft operators, varying responsibilities, postal operators,
consignors, express carriers, regulated agents and ground handlers (Domingues et al. 2014).

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Discussion
Global air cargo operations
Handling of cargo are performed at many airports worldwide by many companies
both big and small. Risk of high potential are raised for handling in quality deviations.
International air transport associations drives the standards operations of ground handling
development, processes of best practices, procedures and harmonization and consistency
global supports. IATA works to efficiency drive of cargo operations in all areas. Integration
of efficiencies with operations which plays a critical role increasingly for industry of air
freight now days. Cargo committee’s priorities are aligned with a plan of working into the
ground operations group (GOG) and different sub groups. Airlines and cargo handlers
together are concerned with the cargo operations from IATA cargo handling consultative
council (ICHC).
Types of aircraft operated or fleet structure of Emirates sky cargo
There are many types of aircraft in Emirates Sky Cargo for example:-
 Airbus 380-800 (LD) – this aircraft capacity is about 15000kgs of cargo including
with full passengers.
 Airbus 380-800 (HD) – this aircraft capacity is nearly about 8000kgs of cargo
including with full passengers.
 Airbus 380-800 (QT) – this aircraft capacity of carrying is about 11000 – 15000kgs of
cargo along with full passengers.
 Boeing 777-300 & 300ER – this aircraft capacity of carrying is about 21000kgs of
cargo along with full passenger.
 Boeing 777-300ER (ULR) – this aircraft capacity of carrying is nearly 18000kgs of
cargo along with full passengers.

6AIR CARGO MANAGEMENT AND OPERATIONS
 Boeing 777-200LR – this aircraft capacity of carrying is about 15000kgs of cargo
along with full passenger.
 Boeing 777F – this freighter aircraft is most environment friendly which are operated
now days, it burns lowest fuel comparably others. It capacity of carrying is nearly 103
tonnes of cargo non-stop with lengths of 10-hour sector shown in figure 1 (Budd, Ison
and Budd 2015).
Figure 1. Boeing 777F
 Boeing 747-400 ERF – this aircraft capacity is about 117tonnes. Its main cargo door
is deck side with a three metres height nearly, which allows the oversized shipments
to uplift that cannot be adjusted in passenger aircraft of belly hold shown in figure 2.
Long pieces of carriage are allowed by the nose cargo door.

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Figure 2. Boeing 747-400 ERF
Route network of freighter aircraft and global passenger
In world it is located at the centre, major international trade are served by the
geographical advantages in the regions efficiently and quickly (Baxter and Bardell 2017). Its
global network is over 155 destinations and over 80 countries on 6 continents, they are able
to provide the world population of two-third in 8 hours. They are adapting their customers
constantly changing needs and that are not easy.
Product & service offerings
In real time customer can track their shipment and citation are given for shipping
cargo, customer can enquiry about the availability or fuel tier surcharge of carbon dioxide
emissions are calculated on the shipment. Emirates services are wide range and covers every
customers. User portal such as My Sky Cargo people can access online service and performs
different import and export shipping tasks (Ziadah 2018). System of online support that are
assisted by the teams of Emirates are:-
 Track shipments
 Check availability

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 Route finder
 Fuel index
 Calculate index
 Quote
Air freight of Emirates are developed to bring care, reliability and speed to non-hazardous
cargo. The service offered to customer are the ideal combination of global coverage, speed
and cost and are ideal for consolidation, personal effects, dry cargo, households goods and
different articles which does not requires individual handling.
Emirates air freight priority are the deliveries in last minutes that are urgently shipped.
With reliable delivery and possibility of late bookings, emirate air freight priority provide the
customer cargo on time (Merkert and Alexander 2018).
Emirates Pharma is the solution about pharmaceuticals less temperature sensitive and the
shipments with advanced packaging of passive. Emirates creates a cool chain based on
thermal blankets, environments temperature controlled and quick ramp transfers during the
journey while shipment. Emirates live are the perishables which require transit with special
care. Humidity, high temperature and poor handling all these can compromise consistency
and taste.
Emirates fresh develops cool chain responsive for ordinary perishables that are
unaffected from variations of slight temperature. Protection and cost are the ideal
combination which ensures never to be compromised for freshness. Emirates valuable has a
cargo of high value which needs high class security and delivers protection end to end for the
expensive shipments that safety is important for jewellery, gold bullion, fine art and bank
notes. Precious shipments are handled by the security unit of Emirates Group.

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Airline captures and delivers value from their participation
Emirates sky cargo facility is in Dubai by the operations which is across the locations
based on Dubai i.e. Dubai world central (DWC) and Dubai international that is one the
biggest air logistics hub in the world (Akhavan 2017). It has under roof of over 185,000m2
and can handle than above 2.5 million tonnes per annum, and also operate 24/7, the industry
set a benchmark facilities of state of art.
Location and capacity
Emirates sky central facilities are located strategically and are positioned perfectly
with proximity which are close to the infrastructure, ports and airports to facilitate the cargo
transit that are efficient. Emirates air cargo of dual airports are handling more than 8000
shipment every day and every year about 2.5 millions of tonnes of cargo are handled.
Equipment of handling state of art and accessing of direct air side, emirates guarantee of
ramp transfer, connections and faster recovery for customer cargo. With additional the
availability of land for continuous expansion, future proof hub are handled for the growth of
commerce and global trade.
State of art of cool chain
Integrity of customer cargos is the first priority. When perishables comes to it and
different non pharma which are sensitive related to commodities, emirates offer multi zone,
facility of cool chain temperature controlled (Dunne and Cotter 2015). Equipment of state of
the art ensure a cool chain that are seamless with ranges of temperature from 15-25˚C, 2-8˚C
and -18˚C throughout the process of transportation shown in figure 3.

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Figure 3. State of art cool chain
Management of advanced shipment
Emirates sky central has invested special in cargo 24/7 control centre operations to
oversee the shipments status in real time. Trucks and planes schedules are monitored closely
via the network of services of road feeder. Emirates sky cargo are able to measures corrective
at any point of trip to ensure customer good are to be delivered on time shown in figure 4.

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Figure 4. Advanced shipment management
Customer and security clearance
Emirates sky central offer integrated facilities in customs clearance and screening,
including municipality and on site police shown in figure 5. This security ensures the
shipment cares with optimised workflows and efficiency at the design and also facilitates
items expeditions faster with the new standards settings for speed and safety (Selase 2018).
Figure 5. Customer and security clearance
Analysis of the airlines business performance over the past decade
Annual report 2018-19
 Emirates SkyCargo contributed 14% of total airlines transport revenue
(Cdn.ek.aero.2018-19report 2019).
 It generated AED revenue of 13.1 billion (US$ 3.6 billion) and tonnage i.e. 2.7
million tonnes.

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 51,714 tonnes of flowers, 257,050 tonnes of food, 2,039 horses, 1,061 luxury cars,
75,241 tonnes of pharma, 397 charters for entertainment and sports events equipment,
7,800 domestic animals with Emirates Pets (new product), 807 tonnes with Emirates
AOG (new product), 185,951 tonnes globally by trucks, 327,807 tonnes between
DXB-DWC by truck was transported.
 Exports from Vietnam to Dubai have reached 1433 tonnes by the end of march
 Carried 1.8 billion doses of vaccines in 36 special containers from Italy to Brazil
 MoU signed with Cainiao (Alibaba Group).

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Annual report 2017-2018
 It made a revenue of AED 12.4 billion, which was 17% more than the previous year
and contributed 14% of the airline’s total transport revenue.
 It carried about 2.6 million tonnes cargo thereby during the year connecting parts of
the world (Cdn.ek.aero.2017-18report 2019).
 Emirates Fresh, an initiative to retain the freshness of the products for the perishable
commodities was launched.
 Pharma shipments increased by a whopping 38% compared to last year
 Around 150-200 cars were transported every month
 It partnered with Cargolux and Qantas and strengthened its operational services.

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Annual report 2016-17
 It generated a revenue of AED 10.6 billion and contributed about 13% of the airline’s
transport revenue. It introduced new freighter services between Delhi and Hon Kong
in June and another between Dubai and Oslo thereby adding 100 tonnes cargo per
week (Cdn.ek.aero.2016-17report 2019).
 It also transported different types of horse powers and took major steps in the
management of perishables and pharmaceuticals.
 It handles 8000 square metres of space in Dubai airports making it the largest GDP-
certified area around the world
 According to Stats on global business of perishables, in 2016, 2.9 million tonnes of
cargo was transported globally and it accounted for around 3.47 billion US dollars.
Emirates SkyCargo had a market share 13.54% in the perishable market which was

15AIR CARGO MANAGEMENT AND OPERATIONS
equivalent to 392,600 tonnes. The origins of perishables comes from countries like
Kenya India, USA Pacific States, Australia, Netherlands, Egypt, Ecuador, Colombia,
Norway and Chile.
Annual report 2015-16
 Emirates SkyCargo generated 11.1 billion AED (US$ 3.0 billion), which accounted
for a minimising of 9% compared to past year (Cdn.ek.aero.2015-16report 2019).
 It offered about 14% of the total airline’s transport revenue.
 It transported 2.5 million tonnes of freights accounting for a 6% increase in volume
transported in the last year. This was because of good performance of the industry air
freight which was affected because of slow global economy.
 This year Emirates Sky Cargo was inaugurated which gave them a competitive edge
to promote future and current growth. It delivered about 45000 tonnes of Cool Chain
products.
 It joined hands with CargoiQ (IATA group) and increased their quality standards in
the cargo industries. It provided customer- centric solutions thereby focusing on
innovations and efficiency to maximise opportunities
 It received some prestigious awards like “Carrier of the Year Overall” and “Diamond
Award” for receiving scores that is highest in Air Cargo Survey Excellence.
Annual report 2014-15
 Emirates SkyCargo contributed 15% of the Company’s transport revenue. It carried
cargo of 2.4 million tonnes stating a rise of 6% as compared to the past year.
 SkyChain was used for consumers to requests trace and services shipments of odd-
sized equipment’s, supercars, textiles, agricultural produce etc. during this year
(Cdn.ek.aero.2014-15report 2019).

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 On May 1, 2014 Emirates SkyCentral (new cargo terminal) was launched which has
the capacity to manage 700,000 tonnes of cargo annually. There’s a special section
that can manage 140,000 tonnes of perishable commodities.
 It received awards like “Year of the Global Cargo Airline” and “Year of the Air
Cargo Brand.”
Annual report 2013-14
 Transportation carriage increased to 2.3 million tonnes stating a rise of 8%
comparison with previous year.
 It generated an AED revenue of 11.3 billion (9% more than previous year) accounting
for 15% of the total transport revenue (Content.emirates.com.2013-14report 2019).
 It launched new freighter activities to Kano, Nigeria; Ecuador, Quito, Guangzhou and
China. Further capacity of 700,000 tonnes was constructed at the Dubai Central
World (DWC) and capacity of Dubai international airport was increased to 1.9 million
tonnes. New road corridor was also constructed to link these two airports for smooth
operations.
Annual report 2012-13
 It transported a 36 tonne hydraulic to Dubai and 36 plus horses from Oman’s sultan
stable to Diamond Jubilee of London Queen Elizabeth II’s
(Content.emirates.com.2012-13report 2019).
 2,086,000 tonnes weighing Blue whales were also transported displaying their freight
capacitive power.
 In April. Emirates Sky Cargo is elected as Year of the Cargo Airline, in year 2012
Emirates was awarded as prestigious Cargo Airline of the Year.
 It carried a cargo of 2,086,000 tonnes as per Airlines operating statistics.

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Annual report 2011-12
 According to Airline Operating Statistics, cargo carried during the year accounted for
1796000 tonnes.
 Emirates SkyCargo won the Platinum Award (Air Cargo Carrier – 800,000 or more
tonnes) at the renowned Air Cargo Excellence Awards 2012.
 Cargo revenue constituted AED of 8.4% of million 9,546.
 Cargo tonnage saw an increase of 1.7% accounting for 1,796,000 tonnes.
 Emirates cargo accounted for 16.2% of the total transport revenue.
Annual report 2010-11
 Emirates Sky Cargo handled 1,767,000 tonnes of cargo in this financial year
 It generated a revenue of 8.8 billion, giving a rise of 28% as comparison to past year.
Annual report 2009-10
 Cargo revenue accounted for AED 6,315 million which was lower than the previous
year.
 Cargo tonnage rise by 12.2% and yield freight per FTKM reduced by 18.9%.
Trend Analysis
The revenue trend of the last ten years of emirates is given below. This trend is
helpful in analysing the impact of the economy and effective use of the supply chain of
emirates.
As per the revenue trend it is observed that from the year 2009 till 2015 the revenue
of the emirates cargo is fluctuating and is not stable in figure revenue trend chart. This
indicates volatility in the air cargo industry which also affected the emirates group. From the
year 2016 till 2018 the revenue has been stable and been in the increasing trend. The revenue

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of Emirates increases by the significant of increase in oil prices, and the movements of
unfavourable currency in certain markets.
As per the tonnage trend chat it is observed from the year 2009-2018 the cargo
capacity of emirates and its cargo tonnage is been on the increasing trend shown in figure
tonnage trend chart. However as per the revenue trend chat, the revenue has been stable from
the past three year but it was fluctuating prior to those year. This shows efficiency achieved
in the supply chain management of emirates.
Factors that affect emirates cargo revenue and tonnage are:-
 It has best route network that connects cargo customers to provide over 6 continents
across160 cities and operate fastest developing market in the world.
 Emirates cargo holding capacity comprises of more than 270 aircrafts, it includes 13
freighter, 12 Boeing SkyCargo which carries 2.7 million tonnes cargo this leads to
increases in revenue of Emirates skycargo.
 The revenue of Emirates increases by the significant of increase in oil prices, and the
movements of unfavourable currency in certain markets.
 Because of high fuel cost in other countries, emirates cargo takes lead in cargo and
increases revenue with large margin.
 Global recession
 It also increases the overall capacity about 3% to available tonne kilometres of 31.8
billion.
 Passenger traffic increases the revenue of Emirates.

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Conclusion
In the above discussion, emirates airlines as a cargo business and cargo operations are
making a wise decision to reduce and avoid problem in the future. Industry airlines
management are dealing best with the ethical issues therefore the threat of that issues and
making a good image in the world. However, in industry many companies are not well aware
about the unethical issues effects in the future. This is because company thinks about the
customer loyalty will be provided it they get many opportunities and facilities.
It is like customer are bribed for the loyalty over their company. Moral principles are
lacking in the management. Company are providing many options for the customer cargo to
delivery on time and with better security. There are many aircrafts that deliver goods as well
as carrying customer in to it. Thus the annual report are present of past decades. Very few
company are being corrupted but balanced it by different components as strategies so that
people honour their company and are attracted towards their company.

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Reference
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flights be satisfied by the current generation of civil aircraft?. Aviation, 21(2), pp.42-54.
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21AIR CARGO MANAGEMENT AND OPERATIONS
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22AIR CARGO MANAGEMENT AND OPERATIONS
Dunne, T. and Cotter, J., 2015. Brisbane West Wellcamp Airport Perishable Goods Facility:
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Appendix
1 2 3 4 5 6 7 8 9 10
2018 2017 2016 2015 2014 2013 2012 2011 2010 20091
13100000124000001060000011100000
8881900
11300000
7311300 6228700
8800000
6315000
Revenue Trend
Year Series2 #REF! Revenue
Fig. Revenue Trend Chart.
1 2 3 4 5 6 7 8 9 10
2018 2017 2016 2015 2014 2013 2012 2011 2010 2009
2.7 2.6 2.9 2.5 2.4 2.3 2.086 1.796 1.767 1.58
Tonnage Trend
Year Series2 Tonnage
Fig. Tonnage Trend Chart.