Airline Information System | ITC508

Added on - 03 Mar 2020

  • ITC508

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AirlineInformationSystemXYZ is an Australia based airline company that provides itscustomers with the airline services and solutions depicted byMaha and Submitted to dear instructor HEIYANTHUDUWAGE.ITC-508ObjectModeling
Airline Information SystemTable of ContentsIntroduction.................................................................................................................................................3FURPS (Non-Functional Requirements).....................................................................................................3Use Cases – Event Decomposition Technique.............................................................................................4Flight Reservation System.......................................................................................................................4Travel Service Reservation System.........................................................................................................5Human Resource Management System...................................................................................................7Accounting and Finance System/ Sales & Marketing System.................................................................8UML Class Diagram for the Overall System.............................................................................................10Application Component Diagram for the Overall System.........................................................................11ER Diagram for the Overall System..........................................................................................................12References.................................................................................................................................................132|P a g e
Airline Information SystemIntroductionXYZ is an Australia based airline company that provides its customers with the airline servicesand solutions. With the expansion of business and enhancement of the customer base, it hasbecome necessary for the organization to develop and deploy a new information system. Theprimary components of the new information system for XYZ Company will include flightreservation, travel service reservation, human resource management, accounting and financealong with sales & marketing systems. The document covers the information on the non-functional system requirements along with the description of the use cases. The technique thathas been used to write down the use cases for the system is the Event Decomposition Technique.Q1: FURPS (Non-Functional Requirements)According to FURPS, the system shall include the functional requirements in the form offunctionalities along with the non-functional requirements as usability, reliability, supportabilityand performance. These are the system qualities that must be included in the system to makesure that the overall behavior of the system is enhanced.1.Functionality:Ability to make sure that ordinary customers are allowed to pay through cash or cardand regular customers are allowed to pay through flybys points or credit card. Asurcharge of 1.5% shall be applicable in both the cases (Eeles, 2014).Ability to allow the customers to book flights using the option of flexible dates.Ability to allow the customers to perform the non-flight operations such as hotelaccommodation, leisure packages, travel insurance, car rental and pick and dropservice from the airports.Ability to allow the customers to perform benefit administration, payroll services,recruitment and training along with performance analysis and review.Ability to allow the system to handle financial transactions for the company.3|P a g e
Airline Information SystemAbility to extract sales and marketing reports from the system by providing the userswith the ability to preview the report and apply the filters to include only the desiredattributes in the report.2.Usability:The sub-systems present in the airline information system must be easy to use.The system shall allow the ordinary and regular customers to conveniently use thefeatures in a self-explanatory manner.The customers must easily remember the features that are present in the system.The system must allow the user to extract reports associated with sales andmarketing sectors and others in the desired format.The level of customer satisfaction received from the system must be high byproviding them with the ability to understand the system features and the flow fromone functional area to the other in the system.3.Reliability:The system must provide valid details of the flights and their availability as per thesearch filters entered (Khosravi, 2004).The system must provide valid information regarding the non-flight operations suchas correct and updated results of the available hotels or the transportation details.The reports that are retrieved from the system must be as per the latest updates.The accounting information present in the system must be handled with the ability toensure that the reliability is maintained. The financial transactions done using thesystem shall be displayed as per the latest results in the database.The system must bring forward the adequate response to the human-resourcemanagement sub-system in terms of the validity and authenticity of the information.4.Performance:The response time to access the system functionalities shall be less to make sure thatthe users experience enhanced level of the system performance.The system shall have minimal downtime in case of a security occurrence so thatusers may have undisrupted continuity of the services.4|P a g e
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