Negotiating and Persuasion Skills for Effective Leadership in the Airline Industry: A Case Study of Qatar Airways

This presentation discusses the importance of negotiation and persuasion skills for effective leadership in the airline industry, with a case study of Qatar Airways. It highlights the need for leaders to understand and address social factors affecting the workforce, such as the gender pay gap and ethical business practices. The presentation also covers the basics of presentation and the airline industry, and the role of emotional intelligence in negotiation.


Leadership and
Leading


 When it comes to smart and modern day leadership, simply motivating
and giving a rousing speech to the subordinates is no longer enough to
guaranteed to properly manage the personnel in a company and to drive
productivity at a high level.
 The organizational leaders must display advanced skills such as
persuasion and negotiation which are very useful in order to make
others listen to their commands and to properly understand exactly why
problems and errors occur in context to man management in a company.
Introduction


 Due to the advent of globalization, the
current business landscape has become
very streamlined and the ease to conduct
business has never been this easy before as
the boundaries between nations have
blurred to an extent which facilitates easy
movement of goods, services, technology
and human personnel across borders.
Basics of presentation and
airline industry

 Qatar Airways is a major competitor operating
in the aviation sector headquartered in the Qatar
airways tower in Doha.
 It is one of the most popular and widely used
aviation facility as it ranks in the top 3 gulf
airlines and employs close to 45000 people
acting and travels across more than 150
international destinations across major
continents such as Europe, Asia and Africa.
Introduction to company
and business issue


 There has also been multiple controversies
related to workplace issues that the airline has
found itself in regularly.
 Qatar airways has been accused of treating the
work floor with forced authority and stricter
rules than what's needed and has time and time
again treated it's female employees with less
than pleasant behaviour.
Female pay gap and
discrimination


 The reason as to why this issue has
been raised to be highlighted by this
presentation and needs urgent use of
negotiation and persuasion skills by
both the female employees at Qatar
airways.
Reason why this problem is
chosen


 In order to safeguard their
rights and to close this gap of
unequal pay, women must
learn to negotiate better and
ask for better pay grades
which reflects their
commitment towards their
jobs.
Role of negotiation and
persuasion


 Vision of the leader
 The leader of Qatar Airways
utilize is a combination of
autocratic as well as
transactional leadership
styles in order to handle
leadership issues and so
negotiations.
Vision mission and emotional
intelligence


 Negotiations can take place in any
business environment, but people
communicate outside the workplace on
a daily basis.
 This happens when two or more parties
have more than one chance in a state of
curiously regardless have not yet
decided the final outcome.
Negotiation Theory


 This module has improved my
knowledge on leadership styles as well
as negotiation and persuasion process.
 I have learned about various leadership
strategies along with negotiation and
persuasion skills which can help me
improve my professional experience.
Reflection


 From the above carried out study it has been found that leaders in an
organisation must have knowledge and understanding about the
negotiation and persuasion in order to handle social factors affecting
the workforce. This includes issues such as ethical business and
gender pay gap. Leaders need to focus on Building their emotional
availability and emotional skills at the company so that the
negotiation process can be completed in an effective manner.
Conclusion


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References