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Airlines,Travel Agency & Tour Operations Assignment

   

Added on  2020-12-10

12 Pages3663 Words416 Views
Airlines,Travel Agency& Tour Operations

Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................1Factors that influence travel decisions........................................................................................1TASK 2............................................................................................................................................3Porter Generic Strategies in each form and suggest suitable one ..............................................3TASK 3............................................................................................................................................5Investigate the tour operations industry within the travel and tourism sector............................5TASK 4............................................................................................................................................7a) The retail travel environment and the role of a travel agent...................................................7b) Different types of travel agencies and the relationships that exist within retail agents..........8CONCLUSION................................................................................................................................9REFERENCES..............................................................................................................................10

INTRODUCTIONTravel agency and tour operations are relating to services with respect to hotels, railways,travel insurance and packaging tools. Tourism companies are dealing with arrangements whichare devoted by making several departments. This report is based on Easy Jet which is specializedtravel agency in business and commercial. They are leading with a core of services with definitestructure in market with intended packages to customers. The main purpose of this report is toinfluence decisions of passengers. Apart from that company Easy Jet is leading with strategies inorder to opt benefits and challenges. Report mentions many of the programs by investigatingoperations of tour industries. Lastly report describes role and responsibilities of agent withrespect to their relations with agencies in providing products and services. Easy Jet is leadingwith structure with meeting market shares and different services.TASK 1Factors that influence travel decisionsInfluencing decisions are made in order with airlines which is based on rapid growth.Easy Jet travel and tourism company is in successful explanation by providing satisfaction to

passengers. There perception is to influence service quality with respect to defined frame work.Positive buying behaviour and intentions indicates reputation, price and quality service thisattract future passengers. Company Easy Jet is leading with appropriate strategies withenhancing image and routine diversity by attracting more passengers. The factors are based onpredicting travelling decisions with satisfactory outcome by assisting marketers. Satisfaction toindividuals are based on diverse needs and desires(Anderson, 2013). As per travel consultantfactors that affect agency by having beyond prices and quality of air services. Airline services arebased on transport mode which results shown by flight destination. Their services are dependingon particular accessibility of airport. The factors that influence passenger decisions are.Appeal: This factor is based on providing passengers a greater level of protection withpenalty fare. Here penalties are made where passengers are travelling without having ticket.Appeal services are made in order to passengers with paying close attention by carefulinterpretation. Easy Jet company makes appeal by providing information to passengersessentially. It is a key explaining factor which attract many of the future customers. This is avital form in avoiding unsubstantiated generalisation with greater precision. Appeal in Easy Jetis based on natural attractions, transport provisions, media attention. From this, frequentpassengers are attracted by visitors in respect to services which are reliability served. As pertravel consultant company used to make duration stay which increases visitors and destinationappeal by modern attractions(Archer and Syratt, 2012). This factor is definitely leading withattracting future passengers.Convenience: In airlines industry passenger convenience are prepared for growth. It is anupgraded system with an innovative key and ensuring continuous delivery. In this, Easy Jetcompany baggage with screening system by an explosive detection in equipments. Conveniencerelating with travels and tourism are based on offering services which dedicated to bys operator.Easy Jet company provided services for travellers like well maintained buses, ensure skilleddrivers etc. Bus services are provided in a manner by connecting with different routes. Thispromote safety and comfort for passengers with good frequency like A/C seater or sleeper. Asper consultant, it is a best way to attract most of the future passengers in opting Easy Jet. Thecompany is offering online tickets with secured payments options at any time. This eligibility isprepared with ongoing offers and cashback facility. As per travel consultant company must optthis factor for future enhancements.

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