Soft and Hard HRM: A Comparative Analysis

Essay

Table of Contents
Introduction......................................................................................................................................3
Main Body.......................................................................................................................................3
Soft HRM.....................................................................................................................................3
Hard HRM...................................................................................................................................4
Conclusion.......................................................................................................................................5
References........................................................................................................................................5

Introduction
Human resource management is the process of managing manpower and other essential
resources effectively and efficiently. It is the effective use of company’s asset on right time and
on right place of requirement (Ivanova, Ryabinina and Tyunin, 2019). The main objective of HR
is to fulfil the requirement of staff and make a obstacle free path for them to perform their best
efforts in completing a task which is assigned to them. Other objectives are easy access of data,
on-time payroll and etc. The main role of HR department is to recruit and select best skilled
employees, focus on providing them best training for their skill development, on boarding, firing
useless employees and many others. Soft HRM is the process where HR managers treat their
employees in a proper and polite way and here managers believe that employees are the most
important asset of organisation. On the other hand, Hard HRM is the process where manager hire
employees on the basis of organisational need and requirements. In this process manager did not
communicate much with their employees and they just communicate for official work. Amazon
is an American multinational technology company which is founded on 1994 by Jeff Bezos. Its
headquartered is located at Seattle, Washington, US. The following report covers Soft and Hard
HRM description and how they are important within an organisation.
Main Body
Soft HRM
Soft HRM is the approach of HRM where employees are considered and treated as essential part
of organisation. In this approach manager focuses on making good relationship with their
employees to know their requirements and needs to fulfil them on time to remove the obstacle
which create delay in completing task (Hutomo and Pudjiarti, 2018). This approach is important
to have well-being working environment in organisation. It follows an open and transparent
communication network between HR manager and their employees. Even sometimes manager
take suggestions from their employees in soft HRM in any decision regarding the organisation
and allow the involvement of employees in decision making process. In context of Amazon, In
UK branch of Amazon there are over 37,000 employees and they are enjoying their job with
minimum wage rate and many other facilities which is provided by company like life insurance,
income protection, company pension plan, private medical insurance and many others. They also
provide career choice programs for their permanent employees who further help their employees