Operation Management of Amazon: Framework, Elements, and Supply Chain Analysis

Running head: Operation management
Operation management

Operation management
Table of Contents
Introduction.................................................................................................................................................3
Operation management framework for Amazon........................................................................................3
Amazon from operational management perspective..................................................................................4
Elements of operation management framework........................................................................................5
Value chain and supply chain analysis.........................................................................................................7
Conclusion...................................................................................................................................................8
References...................................................................................................................................................9
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Operation management
Introduction
The main objective of the task is to provide a brief overview about the operation and
supply chain management of Amazon Company. It is an online shopping company which
provides several products to customers globally. Furthermore, the organization maintains
effective and dynamic operation management. Apart from this, the paper explains that how
supply chain and operation management helps to maximize the profitability in the firm. Further
details of the task have been discussed below.
Amazon Company is an American electronic commerce company. The company was
incorporated in 5th July 1994 by Jelf Bezos with its headquartered is located in Seattle,
Washington U.S. The organization has separate retail websites for the France, Germany, Italy,
Spain, the United Kingdom,Japan, China, India, Australia, Mexico and the United states. It is the
biggest internet corporation measured by revenue. There are approx 566,000 employees
employed in the organization (Britannica, 2018).
Operation management framework for Amazon
Operation management is an area of management which designs and controls the process
of production and redesigning business operation in the manufacturing of products and services.
Operation management focuses on the techniques and tools which ensures the effective and
unique production process (Heizer, 2016). It helps to gain competitive advantages and also
improves the financial image of the company. Amazon supply chain is the most efficient and
effective among all the major companies across the world. In today’s competitive world,
Amazon is changing the operation and supply chain management to overcome the competitors in
the world (Christopher, 2016). The operations management of Amazon Company has been stated
below.
Outsourcing inventory management and insourcing logistics: The Company’s supply chain
and operation management depends on outsourcing of its inventory management. Especially the
products which are not frequently bought or ordered are not stored in the company’s warehouse.
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