Project Management: Warehouse Construction for Amazon in Woolloongabba, Queensland

This report reflects the role of developing warehouse for Amazon in Woolloongabba. It has been found that due to lack of warehouse in that particular location Amazon fails to deliver necessary and desired products to the consumers. In order to construct the warehouse professional work packages are needed to be developed by the researcher. For the successful construction responsibilities of the stakeholders are also illustrated in this report. In addition to this, other stakeholders management, risk management, procurement management, communication management plans are also elaborated in this report.

Running head: PROJECT MANAGEMENT
Project Management: Warehouse Construction at Woolloongabba, Queensland for Amazon"
Name of the student:
Name of the university:

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Executive Summary
This report reflects the role of developing warehouse for Amazon in Woolloongabba. It has been
found that due to lack of warehouse in that particular location Amazon fails to deliver necessary
and desired products to the consumers. In order to construct the warehouse professional work
packages are needed to be developed by the researcher. For the successful construction
responsibilities of the stakeholders are also illustrated in this report. In addition to this, other
stakeholders management, risk management, procurement management, communication
management plans are also elaborated in this report

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Table of Contents
1. Introduction describing Amazon and the markets where it operates...........................................3
1.1 Justification of the need for the proposed Project.................................................................5
2. Ideas generated for the project.....................................................................................................6
2.1 Identification of the way through which these were addresses and screened relative to the
consumers need and organizational goal.....................................................................................6
3. Framework to justify the demand of the project..........................................................................7
4. Project management plan.............................................................................................................8
4.1 Project outline and the reason for which it is proposed.........................................................8
4.2 Brief description of the company: Amazon...........................................................................8
4.3 Reasons for which this project is considered.........................................................................9
4.4 Project details.........................................................................................................................9
4.4.1 Objectives.......................................................................................................................9
4.4.2 Scope...............................................................................................................................9
4.4.3 Deliverables....................................................................................................................9
4.4.4 Constraints....................................................................................................................10
4.4.5 Assumptions.................................................................................................................11
4.5 Project schedule (Gantt chart) highlighting the critical path...............................................12
4.6 Resource requirements and detailed resource schedule.......................................................15
4.7 Project cost estimation.........................................................................................................16
4.8 Human Resource plan..........................................................................................................18
4.9 Stakeholder management plan.............................................................................................19
4.10 Communication management plan....................................................................................20
4.11 Risk assessment plan.........................................................................................................20
4.12 Quality strategies...............................................................................................................21
4.13 Control and monitoring plan..............................................................................................22
References......................................................................................................................................23

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1. Introduction describing Amazon and the markets where it operates
This report depicts the positive impact of developing rather construction a warehouse for
Amazon, in at Woolloongabba, Queensland. Woolloongabba is comprises of a cricket ground,
hospital and necessary transports facilities also. However, due to the frequently growing
population and demand of the consumers a warehouse is going to be constructed in
Woolloongabba, Brisbane. In order to develop the project for Amazon all necessary project
management components are accordingly considered (Yu 2017). It is the responsibility of the
project development team to consider all the factors appropriately to avoid operational and
functional conflicts.
Figure 1: Organizational structure of Amazon

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(Source: Corbato et al. 2018, pp-110)
Amazon is world’s one of the largest E-commerce based company which has successful
operational and functional abilities. Not only from the E-commerce aspect but also for logistics,
payments, hardware, data storage and media Amazon is very famous. The business decisions
developed by the executives for the company are developed based on Flywheel philosophy.
According to the flywheel decision Amazon can encapsulate the dual ambitions comprises of
conquering the commercial world and consumer obsessed (Sharbatoghlie and Sepehri 2015). The
company its journey in the year of 1997 and it never has to look behind, till 2015 the net income
of the company has exceeded $140 Billion. Amazon has the biggest shopping history to the
consumers and its income rate increases per year.
Amazon is one of the most well-known logistic companies which include around 180
warehouses about 28 sorting centers and also about 59 local delivery stations. The facility and
operation management approach used by Amazon helps it to gain effective success and wide
market revenue throughout. Over 2 cores product are available for Amazon (Robinson, et al.
2015). The business of Amazon is widening everyday thus an accurate warehouse should be
developed by the company so that it can operate in Woolloongabba also. In order to develop the
project a schedule, risk management approach, procurement plan, communication management,
stakeholder management plan are developed and demonstrated in this report. It is expected that
in order to construct the warehouse for increasing the commercial profit, these components
should be maintained accordingly.

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1.1 Justification of the need for the proposed Project
For the manufacturers there were always intense level pressures for increasing the
productivity at a lower cost. It has been found that, for managing storage, distribution and
procurement with increased rate of productivity and production workflow the best way is to
design a warehouse (Schwalbe 2015). This particular proposed project is absolutely justified due
to the following criteria:
 It gives production level support
 It expands the business opportunities
 Packing and processing become easier
 It helps to spot stocking
 Gives financial profit with a price stabilization
 Minimized the business level risks and provides high security to the data storage
2. Ideas generated for the project
Woolloongabba is a located in Brisbane but consumer who belongs to that location is
unable to get the service of Amazon like other countries. In order to give similar opportunities to
the consumers by delivering desired products with quality ant time, this particular project is
proposed.
2.1 Identification of the way through which these were addresses and screened
relative to the consumers need and organizational goal
It is expected that with the implementation of the project the bunch of issues facing by
the company will be completely minimized. The modern design of warehouse provides many

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positive outcomes of the consumers. Modern warehouse is much beneficial even beyond the
simple storage solution (Hornstein 2015). It can increase the diversification for suppliers,
logistics as well as for enterprise models also. Warehouse is capable to serve accessibility,
flexibility and effective functional abilities. Warehouse is pertinent to provide value and quality
service to the consumers. With quality functionalities of warehouse the business will be able to
grab large number of consumers throughout the world.
Warehouse gives huge storage with high security factors. It takes care of the information
confidentiality with additional updated new technologies. Amazon also has many secret
employees. The distribution ability of the business organization improves simultaneously with
the warehouse (Dwivedula, Bredillet and Müller 2015). Warehouse management system save
space and also enhances the satisfaction level of the consumers accordingly. The inventory
management system, worker’s productivity increases a lot with order fulfillment. Warehouse acts
as a catalyst in business operations and can eventually meet the consumers requirements (Dong
2017). Moreover, it can be said that the rate of real world saving and catalyst at the bottom line
also improved accordingly.
It has been found that, the ideas generated from the warehouse project that is going to be
designed for Amazon can benefit the organization in terms of goals, finance and capacity all
together.
3. Framework to justify the demand of the project
Data warehouse is referred to as a central information repository that can be analyzed for
making better informed decisions. From a transactional system the information, relational
database and sources can flow into the data warehouse. Through the help of Business

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Intelligence (BI), analytical application and other SQL clients the business analysts will be able
to access data (Ahern, Leavy and Byrne 2014.). In order to stay completely competitive in nature
the data and the analytics have become indispensible in nature. For extracting insight from the
data, business performance and accurate support decision making every business uses reports,
dashboards and analytical tools simultaneously. Although the reports, dashboard and the
analytics tools, powered by the data warehouse (Chan 2015). Besides this, data warehouse can
store data very much efficiently which minimizes the input output actions of the data also
delivers query results accordingly.
Data warehouse is a three tire architecture where the bottom tier is comprises of database
server which basically act as the data server or storage. The middle tier of the architecture is the
analytics engine which is used for analyzing and accessing data. On the other hand, the top tier
of the warehouse architecture presents the result of the total application through proper report,
data mining tool and analysis (Hernandez et al. 2016). In order to describe the layout for
different types of data warehouse are required as it has the ability to describe and organize data
accordingly. Different query tools are available there which are described by the schemes (Joslin
and Müller 2015). Above all these it can be said that in order to manage large of data warehouse
is necessary to the designed in Brisbane. In order to give commercial buying opportunity to the
consumers of Woolloongabba, implementation of this project is very much important.
4. Project management plan
4.1 Project outline and the reason for which it is proposed
Though Amazon is world’s one of the largest well known online shopping center but still
due to lack of warehouses they are failing to deliver products to the consumers of

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Woolloongabba, near Brisbane. In order to gain competitive advantages and high to give tough
competition to other online shopping centers a warehouse for Amazon is proposed to develop in
Woolloongabba.
4.2 Brief description of the company: Amazon
Amazon online shopping centre which is formally known as the Cadabra Inc is
headquartered in Seattle Washington. This is one of the largest electronic internet based retailer
giant service providers. The business started on 1997 and then expanded gradually.
Collaboration, technical partnership, visionary leadership and continuous investments on the
logistics have helped the company to gain effective commercial success (Marcelino-Sadaba et al.
2014). Amazon mobile application allows the users to access the website regardless of their
location and time. It implies that the users will be able to book for their desired products. The
products ranges also do not have any boundary. Starting from the fashion, accessories, food
products, kitchen, home appliances, electronic goods everything consumers can avail from the
online shopping store (Lock 2014). The network distribution center of Amazon is very strong but
still due to absence of warehouse that are failing to deliver products to the consumers of
Woolloongabba. Even the sizes of the warehouse are also vast enough.
4.3 Reasons for which this project is considered
Amazon has small, large fulfillment centers, specialty sites, and consumers return centers
also. Based on the location of delivery or delivery destination the changes for products delivery
are added. For Woolloongabba this delivery charge is very high. In order to balance this
particular cost a warehouse is suggested to open in Woolloongabba for Amazon.

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4.4 Project details
4.4.1 Objectives
 To identify the current delivery and data management oriented issues facing by
Amazon in Woolloongabba
 To develop a data warehouse for Amazon in Woolloongabba
 To prepare a schedule considering project constraints and assumptions
4.4.2 Scope
The scope of the project is to identify the current situation of the organization and the
market where is particular organization operates. After identifying the situational issues for
Amazon a data warehouse will be developed and in order to develop the project an accurate
schedule should be prepared. It is expected that, with proper project scheduling the issues of
management and marketing in Woolloongabba will be completely minimized. The necessary
technical constraints and the limitation that may interrupt the project success are also required to
be identified. In order to develop the warehouse proper technical support in terms of hardware,
software license are to be considered. In addition to this the project milestones taken for this
project are project ignition phase. Design phase, construction site selection phase and project
closure phase.
4.4.3 Deliverables
The deliverables of the project is to create a data warehouse for Amazon in
Woolloongabba. However, for developing this warehouse appropriate risk management plan,
communication plan, quality management plan, resource management plan, stakeholder

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management plan, human resource management plans are also to be delivered. The project
schedule will highlight the critical path also.
Besides all theses in order to complete the project successfully a project control and
monitoring plan is also developed for this warehouse designing project.
4.4.4 Constraints
All projects are carried out with the help of certain constraints. Each of the constraint
designs the vertices with a central basis theme. After analyzing the detail requirements and
features of this particular project it has been found that triples constraints in terms of cost, scope
and time are to be considered appropriately.
Figure 2: Project Triple constraints
(Source: Jeamwatthanachai, Wald and Wills 2016, pp -94)
For implementing this project total $107,408 cost is needed and for incorporating all the
project requirements 2.5 years will be enough. Simultaneously, it can also be said that budget,
time, cost and quality can together meet the expectation of the consumers. The central theme for
this particular project includes the following:

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 Project must be completed within cost $107,408
 Project should be completed within 2.5 years
 Project should reach the esteemed project scope
 Project should have to be completed based on the requirements of the customers
4.4.5 Assumptions
It is assumed that project will be able to resolve the issues of the consumers in terms of
quality, delivery and security. Amazon serves over 2 crore of different products but due to
logistics issues they are unable to deliver products as per the requirements of the consumers of
Woolloongabba. In order to design a warehouse for Amazon in Woolloongabba, a general
framework that is designed is given below:
Figure 3: General warehouse planning process
(Source: Created by author)
4.5 Project schedule (Gantt chart) highlighting the critical path
In order to reduce the work pressure from the project manager and other project team
members assigned the project scheduler has developed a project schedule showing the total
duration of 555 days.

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The total work package is divided into 5 phases and those phases are to be followed
accordingly to complete the project within estimated timer and budget. The phases chosen for
this project include the following:
Project initiation phase: This is the initial phase of warehouse project
deve4lopment. In this phase the developers should take permission from the
government for license. Then based upon the required resources proper feasibility
study is to be done. Contractors are also signed in the initial phase of warehouse
development.
Design phase: Warehouse design planning, detailed architecture design, electricity
design, plumbing are to be done in this phase.
Other planning phase: In this phase other planning such as resource management,
risk management, feasibility study, quality management, project monitoring and
control plans should have to be completed.
Construction site selection phase: After planning all this site of construction should
be selected. After designing the blueprint, the warehouse, service building and other
requirements should be stated clearly to make it clear to the developers.
Project closure phase: After successful completion of the project, the stakeholders
associated to the project should be signed off. Then a post project maintenance plan
and final documents of the project should be approved by the project manager in this
phase.
WBS Task Name Duration Start Finish Resource
Names

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0 Warehouse development plan
for Amazon 555 days Thu
4/26/18
Wed
6/10/20
1 Project initiation phase 192 days Thu
4/26/18 Fri 1/18/19
1.1 Government permission 12 days Thu 4/26/18 Fri 5/11/18 project engineer
1.2 Project feasibility study 30 days Mon
5/14/18 Fri 6/22/18 finance manager
1.3 Physical Resource
identification 50 days Mon
6/25/18 Fri 8/31/18 civil engineer,
project engineer
1.4 Physical resource gathering 50 days Mon 9/3/18 Fri 11/9/18 project manager
1.5 Human resource gathering 50 days Mon 9/3/18 Fri 11/9/18 project engineer
1.6 Contract signing 50 days Mon
11/12/18 Fri 1/18/19 civil engineer
2 Designing 166 days Mon
1/21/19 Mon 9/9/19
2.1 Designing planning 30 days Mon
1/21/19 Fri 3/1/19 architect, civil
engineer
2.2 Detailed architect design 32 days Mon 3/4/19 Tue 4/16/19 architect
2.3 electricity design 32 days Wed
4/17/19 Thu 5/30/19 electricity
2.4 plumbing design 40 days Fri 5/31/19 Thu 7/25/19 plumbing
2.5 steel pre casted structure
design 32 days Fri 5/31/19 Mon 7/15/19 foreman
2.6 construction commodity
design 32 days Fri 7/26/19 Mon 9/9/19 foreman, project
engineer
3 Other planning 115 days Tue 9/10/19 Mon
2/17/20
3.1 Resource management plan 15 days Tue 9/10/19 Mon 9/30/19 project engineer,
project manager
3.2 Procurement planning 14 days Tue 10/1/19 Fri 10/18/19 project manager
3.3 Risk management plan 17 days Tue 10/1/19 Wed
10/23/19 foreman
3.4 Feasibility plan 20 days Mon
10/21/19 Fri 11/15/19 finance manager
3.5 Quality management plan 32 days Thu
10/24/19 Fri 12/6/19 civil engineer
3.6 Project monitoring plan 20 days Mon
11/18/19 Fri 12/13/19 project manager

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3.7 Stakeholder management
plan 25 days Mon
12/16/19 Fri 1/17/20 foreman
3.8 Control plan 21 days Mon
1/20/20 Mon 2/17/20 foreman
4 Construction site selection 76 days Tue 2/18/20 Tue 6/2/20
4.1 Site analysis 4 days Tue 2/18/20 Fri 2/21/20 civil engineer
4.2 Blueprint of the warehouse
in Woolloongabba 15 days Mon
2/24/20 Fri 3/13/20 architect
4.3 Design completed 15 days Mon
3/16/20 Fri 4/3/20 architect
4.4 Completion of foundations 15 days Mon 4/6/20 Fri 4/24/20 project engineer
4.5 Steel structure erection
completed 8 days Mon
4/27/20 Wed 5/6/20 civil engineer
4.6 Warehousing roofing 8 days Mon
4/27/20 Wed 5/6/20 project engineer
4.7 Building service
development 9 days Thu 5/7/20 Tue 5/19/20 civil engineer
4.8 Substantial and finishing
completion 10 days Wed
5/20/20 Tue 6/2/20 project engineer
5 Project closure phase 6 days Wed 6/3/20 Wed
6/10/20
5.1 Stakeholders signoff 2 days Wed 6/3/20 Thu 6/4/20 project engineer
5.2 Successful warehouse
completion 2 days Fri 6/5/20 Mon 6/8/20 project manager,
finance manager
5.3 Post project maintenance
documents 2 days Tue 6/9/20 Wed 6/10/20 project manager,
scheduler

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Figure 4: Gantt chart for warehouse construction project
(Source: created by author)

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4.6 Resource requirements and detailed resource schedule
After analyzing the details of the project of warehouse development for Amazon the total
work is divided into small tasks and for each task the resources are estimated cost are shown in
the below table:
Task Name Duration Resource Names Cost
Warehouse development plan for
Amazon 555 days $107,408.00
Project initiation phase 192 days $40,112.00
Government permission 12 days project engineer $1,632.00
Project feasibility study 30 days finance manager $4,080.00
Physical Resource identification 50 days civil engineer, project
engineer $13,600.00
Physical resource gathering 50 days project manager $7,200.00
Human resource gathering 50 days project engineer $6,800.00
Contract signing 50 days civil engineer $6,800.00
Designing 166 days $30,816.00
Designing planning 30 days architect, civil
engineer $8,160.00
Detailed architect design 32 days architect $4,352.00
electricity design 32 days electricity $3,072.00
plumbing design 40 days plumbing $3,200.00
steel pre casted structure design 32 days foreman $3,840.00
construction commodity design 32 days foreman, project
engineer $8,192.00
Other planning 115 days $23,728.00
Resource management plan 15 days project engineer,
project manager $4,200.00
Procurement planning 14 days project manager $2,016.00
Risk management plan 17 days foreman $2,040.00
Feasibility plan 20 days finance manager $2,720.00
Quality management plan 32 days civil engineer $4,352.00
Project monitoring plan 20 days project manager $2,880.00
Stakeholder management plan 25 days foreman $3,000.00
Control plan 21 days foreman $2,520.00

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Construction site selection 76 days $11,424.00
Site analysis 4 days civil engineer $544.00
Blueprint of the warehouse in
Woolloongabba 15 days architect $2,040.00
Design completed 15 days architect $2,040.00
Completion of foundations 15 days project engineer $2,040.00
Steel structure erection completed 8 days civil engineer $1,088.00
Warehousing roofing 8 days project engineer $1,088.00
Building service development 9 days civil engineer $1,224.00
Substantial and finishing completion 10 days project engineer $1,360.00
Project closure phase 6 days $1,328.00
Stakeholders signoff 2 days project engineer $272.00
Successful warehouse completion 2 days project manager,
finance manager $560.00
Post project maintenance documents 2 days project manager,
scheduler $496.00
4.7 Project cost estimation
After analyzing the warehouse project development details and requirements it has been
found that in order to complete the project successfully the total estimated budget is
approximately $110.500 and during the development phase the cost allotted was estimated as
$107.408.

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Figure 5: Estimated cost for warehouse construction project
(Source: created by author)

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4.8 Human Resource plan
For this particular project of warehouse development for Amazon, the total human
resource is divided into two parts such as internal resources and externals resources and their
details is illustrated below:
Internal resource External resource
Members of project management team
 Project manager
 Contractor
 Scheduler
 Site engineer and inspector
Engineer
 Architect
 Civil engineer
 Project engineer
Labors of the construction
 Foreman
 workers
Project subcontractors
 Plumber
 Electrician
Material suppliers
 Construction commodities
 Steel pre-casted structure
Task Name Project
manager
Finance
manager
Contractor Architect Project
engineer
Civil
engineer
Government
permission
R A C I R I
Project
feasibility study
A R I A C R
Physical R I C A I R

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Resource
identification
Physical
resource
gathering
R I C A I R
Human
resource
gathering
I R I C A R
Contract
signing
C I A R R I
Designing
planning
I R I C A R
Detailed
architect design
C I C R A I
electricity
design
R A R I C A
plumbing
design
I R I C A R
steel pre
casted structure
design
R A I C R A
construction
commodity
design
R A C I R A
Resource
management plan
R A R I C A
Procurement
planning
I R I C A R
Risk
management plan
R A I C R A
Feasibility
plan
R A R I C A
Quality
management plan
I R I C A R
Project
monitoring plan
R A I C R A
Site analysis R A C I R I
Blueprint of A R I A C R

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the warehouse in
Woolloongabba
Design
completed
R I C A I R
Completion
of foundations
R C A C I A
Steel
structure erection
completed
A C R I I R
Warehousing
roofing
I R I C A R
I C I A R R I
R C A R I R A
Stakeholders
signoff
R A C I R I
Successful
warehouse
completion
A R I A C R
Post project
maintenance
documents
R I C A I R
All these resources are required to play active roles keeping themselves engaged to their
job roles to successfully implement the warehouse construction project for Amazon within
estimated budget and time.
4.9 Stakeholder management plan
Based on the project requirements the project manager should recruit stakeholders in
terms of both external and internal. For this particular project direct and indirect stakeholders are
considered. The stakeholder management plan in elaborated below:
Communication needs Stakeholders Method Frequency

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(Between)
Informing the project
manager about the final
completion of the
construction blueprint
Project manager, civil
engineer, project
engineer and architect
Face to face meeting
and email
Weekly
About the site or location
that has been chosen in
Woolloongabba
Project manager,
architect, project
engineer and civil
engineer
Face to face meeting
and email
Monthly
About the current status
of the warehouse
construction project
Project manager,
project engineers, civil
engineer and workers
Face to face Weekly
About the project
schedule, cost and time
Project manager,
finance manager,
project engineer and
contractors.
Face to face meeting
and email
Monthly
Blueprint Project manager, civil
engineer and Architect
Face to face meeting Weekly
4.10 Communication management plan
In order to construct the warehouse development project successful the project manager
and project team members are required to follow open communication (Kerzner and Kerzner
2017). Open communication gives equal priority to each team member and thus they feel free to

23PROJECT MANAGEMENT
share their point of views with each other. Internal team discussion always makes a project more
innovative and creative.
Purpose of
communication
Delivery
method
Frequency Responsible
person
Type
Project status
report
Paper document
Emailed report
Monthly Project manager Mandatory
Constriction
awareness
program
Paper document
Emailed report
Weekly Project engineer Informal
Managerial
program
Emailed report Stand up
presentation
Project engineer Informational
About change
management
Emailed report Weekly Civil engineer Informational
About current
risks
Emailed report Weekly Project manager Mandatory
4.11 Risk assessment plan
Risks Frequency Probability Impact Ranking Mitigation strategy
Accidental
fire
Rare Low High 5 Installation of hose reel as
well as fire extinguishers.
Apart from this automatic fire
detectors and sprinklers are

24PROJECT MANAGEMENT
also to be installed
Lack of
safety
Rare Moderate Moderat
e
4 Safety precautions are to be
adopted by the project
manager for their general
workers to construct the
warehouse securely.
Security
risks
Possible High High 1 CCTV camera surveillance
cameras are to be installed to
track the steps of the general
workers and other
stakeholders.
Lack of
expertise
Possible Medium Low 5 Proper on time training and
development programs are
required to be arranged by the
contractors.
Raw
Material
issues
Possible High High 1 The contract should be
developed with the well
known constructors so that
4.12 Quality strategies
For managing the quality of the project the strategies those are considered include:
 Discovery of the quality requirements
 Setting proper standards for the project quality

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 Allocation of resources for separate tasks based on skills and knowledge
 Criteria setting for correctness and completeness
 Identifying constant quality assuring system
 Tools to be used for measuring project quality
 Application of necessary quality control process
4.13 Control and monitoring plan
In order to accomplish the project successfully, the steps for controlling and monitoring
the project progress are as follows:
 Expectation from the general workers and based on that motivate them
 Risk management policies and strategies development
 Business review and schedule implementation
 Team building and design and customization
 Training and development program
 Testing and deployment
 Support plan development

26PROJECT MANAGEMENT
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