An assignment On Personal and Professional Development
This assignment is part of the Personal and Professional Development unit in the BTEC Higher National Diploma (HND) Hospitality Management program at MR College. The task involves creating a progress file.
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Added on 2020-11-12
An assignment On Personal and Professional Development
This assignment is part of the Personal and Professional Development unit in the BTEC Higher National Diploma (HND) Hospitality Management program at MR College. The task involves creating a progress file.
Added on 2020-11-12
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PERSONALDEVELOPMENT
TABLE OF CONTENTSINTRODUCTION...........................................................................................................................3TASK 2............................................................................................................................................31.1 Assessing different approaches to self-managed learning.....................................................31.2 Encouraging lifelong learning in personal and professional contexts by suggestingdifferent ways...............................................................................................................................41.3 Evaluation of benefits of self-managed learning at individual and organisational level.......7TASK 3............................................................................................................................................93.1 Implementing the development plan through discussing required processes and activities..93.2 Undertaking and documenting planned development activities..........................................113.3 Critical reflection on own learning against development plan’s aim and objectives..........133.4 Updating development plan on the basis of assessment and feedback................................14TASK 4..........................................................................................................................................164.1 Resolving a work based problem.........................................................................................164.2 Different appropriate styles of communication at various levels........................................174.3 Assessing the effective time management strategies with their use....................................18CONCLUSION..............................................................................................................................19REFERENCES..............................................................................................................................21
INTRODUCTIONIn present era, one of the most important tasks of organisations is tonurture and retain talent management which is done through providing thempersonal development opportunities. These can include anything fromproviding leadership training to building a new skill which results inencouraging an employee to perform in a better and more efficient waywhich increases the productivity and so as profits of business (PersonalDevelopment, 2018). Professional development is all about improving anindividual’s or team’s existing skill, knowledge and abilities that are requiredto be there to perform current or future goals. The firm chosen for presentstudy is hospitality industry , UK with reference to which many conceptsrelated to personal and professional development (PPD) will be discussed.There will be discussion on understanding the way in which self-managedlearning can lead to increase the lifelong learning of employees. Further, theway own personal and professional development plan can be implementedand review on continuous basis will be discussed. Along with that, the wayan employee can acquire the interpersonal and transferrable skills will bestudied here.TASK 21.1 Assessing different approaches to self-managed learningSelf-managed learning can be termed as a way by which individuals orteams at workplace learn different things in distinct ways. It can also bereferred as setting of goals for learning after assessing the purpose for whichit has to be provided so that set targets can be effectually achieved. Some ofthe approaches to self-managed learning which are best suitable for theemployees of hospitality industry are:Attending various seminars and conferences – If hotel willorganise seminars and conferences for improving the personality ofemployees in terms of raising their skills and knowledge, this will helpin providing them a great experience which they can further use in3
present and future activities that they are assigned with. People in firmget opportunity to show their knowledge to others that ends up ingaining new learning with the help of seminars and conferences(Tattum and Tattum, 2017). Further, they will become confidentenough to communicate in terms of presenting and speaking skills thatare required being working in hospitality industry.Use of internet sources – Internet now-a-days is the biggest sourceof learnings as different published online articles by many authors helpindividuals at workplace to learn about various concepts related toeffective management. These learnings gained from internet can beeasily applied by individuals at workplace and so, make them confidentenough to deal with challenges and perform assigned tasks effectually.Through internet, people working in hospitality industry can gainunlimited information that enhances their self-learning (Whitehall andet.al., 2018).Active participation on social networking sites – People in today’sera are highly active on social media like on networking sites such asTwitter, Facebook, My Year Book, etc. A lot of time every day is spentby individuals on these sites which enhances their knowledgeregarding many concepts and areas that help them to increase theireffectiveness at workplace too (Faris, 2018). On these sites, there aredifferent stories shared related to successful leaders andentrepreneurs like Mark Zuckerberg which influence them to applysame in their working which improved their learning as well asmotivation to perform better.1.2 Encouraging lifelong learning in personal and professional contexts by suggesting different waysWhen an individual’s learning gets enhanced on continuous basis inpersonal and professional contexts, it results in lifelong learning. There aredifferent ways by which lifelong learning of individuals in hospitality industry4
can be encouraged personally as well as at organisational level. Some ofthese are like:Self-evaluation through SWOT analysis – One of the most commonand effective ways by which lifelong learning of individuals atindividual and organisational can be encouraged is through conductingSWOT analysis which will help the person to get aware with hisstrengths and weaknesses which he can enjoy and overcome fromrespectively (Turpin and Shier, 2017). Further, individuals come toknow about many opportunities which can be utilised and explored bythem as well as threats for which they can make prior plans to dealwith. Using Kolb’s learning model – Using Kolb’s model of learning is oneof the best ways to encourage lifelong learning of individuals atpersonal and professional level both. This model is a four state cycle oflearning which is more of concerned with internal cognitive processesof the learner (Kolb's Learning Cycle, 2015).5
Figure 1: Kolb's Experiential Learning Cycle(Source: Kolb’s Learning Cycle, 2015)The first stage is ‘concrete experience’ which is a new situation for anindividual that he encounters for the first time and gains a lot ofexperiences personally as well as at work. Second is the ‘reflectiveobservation’ stage in which individual realises that what he has doneand experienced. In this phase, he assesses that whether there is anyinconsistency in between his experience and understanding. In thethird phase i.e. ‘abstract conceptualization’, individual becomes able togive rise to a new idea or to improve the existing one by generating ahypothesis from what he has experienced (Kolb's Learning Cycle,2015). Fourth phase i.e. ‘active experimentation’ is all about applyingthe learning or experience gained to check the results by testingadopted hypothesis. Thus, in case if experience will challenge thehypothesis rather supporting it, corrective measures will be taken bythe individual. In this way, lifelong learning of individual get6
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