This article provides an introduction to the role of human resources in an organization, with a focus on recruitment, selection, training, and development. It includes a case study on Nestle and discusses various approaches to recruitment and selection, as well as practices and procedures of performance management.
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INTRODUCTION HumanResourcesplayacrucial role in an organisation that comprises of variousfunctionssuchasrecruitment, selection,traininganddevelopmentof employeesinordertoincreasethe efficiency of an organisation. The main roleofhumanresourcemanageristo implementtheproperfunctioningand systematic of work and to facilitate the smooth operation of a business. Nestle is one of the leading company that deals with wide range of products such as confectionery, ice cream, chocolates and soon.Thisreportisbasedonthe development of human resources and also comprisesofvariousapproachesof recruitment and selection. This report also includes various practices and procedures of performance management. 1) Elaborate the development of human resource function Human resources are regarded as themostimportantassetforan organisationastheyperformvarious functions such as recruitment, selection, training and development of an employee in order to improve their performance and thus bring efficiency to an organisation. With reference to nestle, the manager has appliedcertainfunctionswhichare prescribed below: Recruitment and selection: Choosing the right person for a right job is very crucial for a human resource manager as it bring propercoordinationandcooperation among the workplace. It is described as the process of stimulating people for a job in order to meet short term and long term goals of an organisation. The manager of Nestle hire the right person and assign the work among them in according to their specialized skills so as to facilitate proper working in a workplace. Training and development: This aspect is very necessary in order to increase the knowledge and skill base of an employee as it bring proper overall development in a respectiveworkplace.Themanagerof Nestleprovidespropertrainingtotheir staffsoastomakethemcapableof handlingsophisticatedmachinesand inculcateconfidenceanddetermination among them. Rewards: Rewards are very important in order to develop positive attitude and sense of teamspiritamongthemand italso encourage employees to work beyond their potential. The manager of Nestle provides variousrewardssuchasperks, compensation so that they could work with greater efficiency and also help them to work with greater zeal and confidence. Corporatesocialresponsibility:The mainmotiveofcorporatesocial responsibility is to provide welfare among An Introduction to Human Resources
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various individuals with several benefits so as to bring proper ethics and coordination in an organisation.With itspolicy, the manager of Nestle focuses on providing nutritionalbenefitsand also providean access of clean drinking water with an aim of minimizing the wastage. The respective firm also emphasizes on encouraging the cause of girl child education and also to provide proper sanitation facilities. 2) Critically examine the approaches of recruitment and selection Recruitmentandselectionplayan important role in coordinating the activities ofaworkplaceandtoensureproper workingprocedure.Thevarious approachesofrecruitmentandselection with reference to Nestle are given below as follows: Job description: It isadocumentthat includes various information such as pay range, job tasks, role and responsibilities and so on that help individuals to know each and every aspect of problem. The HR manager of Nestle prepare job description to gain a better understanding among the candidatesabouttheirrolesand responsibilities so as to avoid confusion and misunderstanding among them. Employment test: This includes various aspectsoftestsuchasaptitudetest, intelligence test, emotional test and so on to determine the level of intelligence of employees.The manager of HR conduct various tests to ascertain capability and intelligence level of employees. Interview: It is a two-way process that help to identify the skills and ability of an individual to work in an organisation in an efficientmanner.Themanagerofa concernedfirmconductsaninterview roundsoastodoneproperhiringof candidatesinaneffectiveandefficient manner. Medical examination: This is conducted so as to make sure that whether candidate is physically and mentally fit in order to perform their job duties. The manager of Nestleensurethesystemofhealth checkupssoastoreducethecaseof absenteeism. A good health of candidate ensures proper working in an organisation and thus provide growth opportunities in a workplace. Final selection: This is the last step where candidate had passed all previous hurdles andthere is confirmation of selection of individual. An individual is received with appointmentletterwhichcontainall necessary details such as working hours, salaryandsoon.Themanagerofa respectivefirmconfirmstheselection through a job offer letter which provide various details related to a job. 3) Discuss the practice and procedures of performance management
Performancemanagementfocuseson overall development of an employee and helptoaccomplishindividualand organizationalgoalssoastobring efficiencyandpropercoordinationina workplace. This help employee to retain them for a long period of time and also offer training anddevelopmentsoastoincrease productivity in a workplace. The manager ofNestleusesvariousproceduresof performancemanagementthatare described below: Planning: This is the first step which help the manager to accomplish the task in a propertimeinordertodeterminethe proper efficiency and effectiveness of an operation. The manager of Nestle provides astrategicplanningsoastofacilitate smooth conduct of activities and to ensure timely completion of a work. Monitoring:Thesupervisorshould monitortheactivitiessoastoensure timelycompletionofaworkina coordinatedmanner.Themajorroleof supervisor is to determine the activities of staff and alsohelp themto ensurethe performanceofemployeesinan appropriate time. Developing:Inthiscase,theroleof supervisoristoassuretheadditional development of an employees by assigning moreresponsibilitiesamongthem.This couldincludevariousaspectssuchas training, coaching or mentoring in order to facilitate coordination in a workplace. The managerofNestleprovideefficient training to their subordinates in order to increase their skills and knowledge base of anemployeesandthusinculcateself- confidence and determination among them. Rating: In this, the supervisor would judge theperformanceofemployeesby monitoringtheirperformanceandthus facilitate smooth operation of a business. ThemanagerofNestleratethe performance of an employees during their probation period and to ensure systematic working in an organisation. Rewarding:Rewardplayanimportant role in increasing the efficiency and thus bringingpositiveattitudeamongthe employees.TheHRmanagerofNestle provide various compensation benefits to provide rewards at different performance levelinaccordingtotheskillsof employees. CONCLUSION From the above information, it can be summarized that Human resource play animportantrolethatincludesvarious functions such as planning, coordinating, recruitment and selection of an employee thathelpinachievingthetaskinan appropriateperiodofatime.Proper communicationstrategyandeffective communication skills help employees to accomplish the task and it also help to avoidmisunderstandingandconfusion among them. It has been analyzed that performancemanagementhelpthe supervisorstoevaluatetheratingsand performance of subordinates in order to facilitatepropercoordinationand cooperation in an organisation. References Akbari,N.andGhaffari,A.,2017. Verifyingrelationshipofknowledge managementinitiativesandthe empowerment of human resources. Journal of Knowledge Management.
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