Implementation of ERP System at Maybank: Significance, Challenges, and Project Planning

Running head: IMPLEMENTATION OF THE ERP SYSTEM AT MAYBANK
IMPLEMENTATION OF THE ERP SYSTEM AT MAYBANK
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1IMPLEMENTATION OF THE ERP SYSTEM AT MAYBANK
Executive Summery
The functionalities of the banking sector are growing complex day by day. Earlier days the
functionalities of the banking sector were limited to a certain boundary. However, in the modern
day banking practice, banking organizations have to maintain and manage different operations
apart from the retail banking. In order to manage all these tasks efficiently, there is a need to
implement the enterprise resource planning in the banking organizations. This paper will help to
evaluate the significance of implementing the enterprise resource architecture in Maybank,
Malaysia. In the context of the discussion the problems and the challenges will be discussed.
The conclusion can be drawn from the factors identified in the assessment.

2IMPLEMENTATION OF THE ERP SYSTEM AT MAYBANK
Table of Contents
Introduction......................................................................................................................................3
Identified issues:..............................................................................................................................3
Description of the project plan:.......................................................................................................4
Explanation of the project plan:.......................................................................................................5
Methodology used and its application:............................................................................................5
Project highlights, set-backs and problems:....................................................................................7
Set-backs and problems:..................................................................................................................8
Project outcomes:.............................................................................................................................9
Recommendations:..........................................................................................................................9
Conclusion.....................................................................................................................................10
References......................................................................................................................................11

3IMPLEMENTATION OF THE ERP SYSTEM AT MAYBANK
Introduction
Maybank is one of the renowned banks in Malaysia. The functioning of the bank
includes retail banking which is associated with serving the consumers of the bank (Tian & Xu,
2015). Apart from that the business of this banking organization includes corporate banking that
includes business with the corporate sectors through making the investments and providing them
loan. Apart from that the Maybank provides wealth management to the users.
The main objective of this paper is to understand the significance and the use of the
enterprise resource planning at Maybank. In this context, the advantages and the challenge have
also discussed (Bakunzibake, Grönlund & Klein, 2016). The discussion will highlight the
methodology for the implementation and the objective of the project plan.
Identified issues:
The main objective for the implementation of the enterprise resource planning at
Maybank is to manage the data and the information (Almajali, Masa'deh & Tarhini,2016). The
bank has different departments for the functioning. In this context, implementation of the
enterprise resource planning will help in the synchronization of workings from the different
departments.
Apart from that the management of the data and the information can be managed
automatically. This will bring the flexibility in the functioning and will reduce the dependency
on the manual process. The modified process can decrease the number of errors in the system.