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The Domestic Development in Hotel Service Sector

   

Added on  2021-01-02

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ANALYSING THE DOMESTIC DEVELOPMENT OF APARTICULAR SECTOR OF THE HOSPITALITYINDUSTRY WITHIN THAT COUNTRY.

TABLE OF CONTENTS..........................................................................................................................................................2ANALYSING THE DOMESTIC DEVELOPMENT OF A PARTICULAR SECTOR OF THEHOSPITALITY INDUSTRY WITHIN THAT COUNTRY...........................................................3REFERENCES..............................................................................................................................11Online........................................................................................................................................12

ANALYSING THE DOMESTIC DEVELOPMENT OF A PARTICULARSECTOR OF THE HOSPITALITY INDUSTRY WITHIN THATCOUNTRY.The domestic development in Hotel service sector of the hospitality industry in Australiais critically analysed by the different factors and elements available which representing that howthe development of the hotel sector is increasing and how they are able to satisfy the customersneeds and wants. The purpose of the report is also to identify the key factors which impede theservice quality delivery in the context of the luxury hotel including four stars and five starproperties in Australia(Chen, 2016). Service quality, competitive advantage, Tourism, hospitalityservices are some major focus through which development of the service sectors can beunderstand effectively. The hotel industry of the Australia continues to grow at impressive rates and becomingmore competitive and some international hotel groups have expanded their business in growingnumber of destinations. Hospitality is basically made up of the two services that is the provisionof overnight accommodation for the people starveling away from their homes and options for thepeople to dine outside their hotels. Service is basically the act of the handling the task and is aintangible good that industries provide including the hotel industry(Cutajar, 2017). Guests andcustomer are not only expecting better tangible accommodation but they are also expecting theintangible experiences which have full capability of satisfying their requirements. The development of the hotel industry in Australia is one of the reason behind thegrowing service sector in particular country. People are now prefer and prioritize the luxuriousenvironment which helps them to feel comfort ad relief in their engaged life. The complete hotelindustry is focusing towards providing the best and quality products and services to theircustomers in order to attain more and more customers so that they can satisfy their need and antsand it helps hotels in achieving their organisation goal in the form of capturing the larger share ofthe market and capturing the major proportion of the service industry(Dzhandzhugazova andet.al., 2016). Their focus is on benefiting and satisfying the customers at their best. Hotels provided many facilities to their guests in different ways as they often provide thein site facilities, on site food and beverages, meeting and conference services, facilities, fitness

centre, spa, health care, restaurants, buffet, rooms with views, pool facilities, park and businesscentres. There are large number of service which are generally of hotel they target specificconsumer and will cater the prices, amenities and advertising strategies offered by the hotels totheir customers and guests and they are the only reason for attraction of the large number ofpopulation towards the hotel industry(Hamilton and Webster, 2018). As a result more guestsmeans more Income and profit margin which is reinvested in expanding the hotel sector andresult in development of the entire sector of the hotels and services. The development of thehotel industry done gradually but adding on different types of services. The sale of the hotelroom is provides approximately 70% of the total hotel revenues rooms meant to luxurious for thepeople as it provided several things:Comfort: every hotel of the industry spends a lot of the efforts in ensuring that theremust be availability of the quality of beds, mattresses, channels, music, attached bars etc. thecomforts needs to be maintained regularly and should function properly. It is basically thehousekeeping department;s duty to ensure its maintenance.Safety and security; the most primarily devices which provided by the hotels is toensure that safety is restricted entry to the room, double locking system, strict control rooms,master keys, and safety chain locking systems are some tools used by the hotels to ensure thesafety of the people and their luggage. This facility also ensures and eliminate the thought of riskfrom the mind of the customers and became the reason for enhancing the development of hotelindustry.Cleanliness and hygiene; the housekeeping department is focusing on maintaining theneat and clean areas and equipments to create a favourable impression on the guest and to makethem retain to the hotel for long(TKöseoglu, Parnell and Doyle, 2015). Hygiene is the mostimportant thing for which generally people seeks for especially wash rooms, toilets, pools,changing rooms, health club, restaurants, serving foods, food quality, etc. strengthening thedomestic economy lives in the heart of the growth of hospitality industries. Customer service: it is the integral part the hotel industry as providing efficient andeffective services will attract the customers at large to the hotels.Advertising: Australian hotels in intend to promote their hotel they target specificconsumer and will cater the prices, amenities and advertising strategies to this group so that canattract people at large by various attractive advertising.

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