Business and Strategic Management: Concepts and Models for Competitive Advantage
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This paper examines the concepts of strategic capabilities, core competencies, and strategic competitive advantage. It also discusses the strategic management process and models used to evaluate the linkage and relationship with Nestle Company. The role of the CEO in developing these concepts is also highlighted with an example of Jeff Bezos.
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Business and strategic management Abstract It has been examined that there are different concepts related to strategic capabilities, core competencies and strategic competitive advantage. The main purpose of this paper is to examine the different concepts and in this paper, the in-depth analysis is made on the different concepts. In the first phase of the essay, the concepts such as Strategic capabilities, core competencies and strategic competitive advantage are elaborated. In the next phase, the discussion is on the strategic management process in context to these concepts and in the next, Models are used which will help to outline these concepts. In the last phase, the role of the CEO and an example of Jeff Bezos is given. Therefore, by analyzing all these factors it is said that it is important for the management to emphasize on these factors so that it could be easy for the company to maintain a competitive advantage in the market. 2
Business and strategic management Strategic capabilities, core competencies and strategic competitive advantage In this paper, the discussion will be made on the concept of strategic capabilities, core competencies and strategic competitive advantage. It has been analyzed that these concepts are necessary to be considered by the management as it provides directions to be considered by the management. Also, it can be said that the CEO of the company should consider the concepts as it assists in attaining the competitive advantage in the highly competitive market. Therefore, the paper will highlight the different concepts of strategic management in reference to the role of the CEO in attaining the competitive advantage. Strategic capabilities This concept can be defined as the capability of the members of the company which helps them to deploy and form the strategies. The strategies which are pursuit by the management assist in attaining the sustainable advantage. Strategic capability is related to the ability of the business that assists to consider the competitive strategies which allow them to survive and to enhance the value over time (Grant, 2016). The strategic capabilities do not emphasize on the strategies of the business users, but it emphasizes more on the organization assets, resources and market position. The difference between strategic capabilities and core competencies can be related to actions that impact the long term growth and development. In strategic capabilities, the emphasis is given on creating internal structure and process that enable the business to adapt the customer needs and strategic needs. The core competencies emphasize on the resources and the skills required by the company (Bayraktar, Hancerliogullari, Cetinguc &Calisir, 2017). Core competencies It is defined as the combination of the resources and skills that helps the company to compete in the marketplace. It is important to focus on the exceptional skills, strategies, technologies so that activities can be managed effectively between managers and employees. It is also one of the best known strategic concepts which assist the firm to compete in the high level of the competitive market. There are different core competencies that should be maintained by the company so that it could be easy to attain a positive outcome. The core competencies can be related to analytical thinking, computer competency, creative thinking, conceptual thinking and forward thinking. These competencies are the resources and also the strategic advantage of the 3
Business and strategic management business that consists of pool knowledge and technical skills. The three characteristics of the core competencies are related to creating the perceived value for customers, boosting the wider market applicability and also to compete with the rivalries present in the market (Belton, 2017). Strategic competitive advantage It is a strategic concept in which the company focuses on the profits that exceed the average ratio of the industry. In this, the company aims to maintain its competitive advantage over its rivalries present in the market. The competitive advantage is attained by the company by providing the customers greater value and it is done by offering the products or the services at a low price or by maintaining the quality of the products. It is one of the effective strategies that are related to core competencies which help to boost the market share of the company and can also maintain the large customer base (Nankervis, Baird, Coffey & Shields, 2016). Concepts in relation to the strategic management process It has been observed that there are five steps in the strategic management process. The first step is goal setting that has a link with the concept of strategic competencies. To maintain the process of strategic management it has been seen that focus is given on the employees as they are the one who considers the entire strategies that should be implemented in the workplace. Also, the first step is to set the goals, so it is done by analyzing the capability of the employees (Cascio, 2015). The next step is analysis in the process of strategic management, in this core competencies can be considered for future projections. The competencies are related to the availability of resources such as technologies and resources. In this step, the overall analysis is made of the resources that should be present so that it could be easy to boost the productivity which will affect the resources which are available in the market. By considering this step, it would be easy to analyze the need for the resources and their demand in the market (Morden, 2016). Strategy formation is the next step, which can be done by considering the concept of core competencies present in the company. It is examined that by analyzing the resources, it will be easy for the company to form the strategies that are effective in relation to the activities of the company. In this step, the concept of core competencies will be implemented and this will assist 4
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Business and strategic management in maintaining consider the effective and useful strategies for the company. Strategies are important to be implemented in the company so that growth can be attained in a highly competitive market. Strategy implementation is the next step that focuses on the concept of strategic competitive advantage (Chen & Miller, 2015). It is evaluated that the strategies can only be implemented if there is a scope of attaining the competitive advantage. Therefore, at the time of implementing the strategies, it is necessary to focus on maintaining the competitive advantage as it can help in boosting the market share. The last step is strategy monitoring in which the concept related to competitive advantage will be considered. In this, it has been examined that the strategies success will be evaluated on the basis of competitive advantage attained in the market. The growth achieved through success will help to evaluate the competitive advantage in the market (Espinoza & Ukleja, 2016). Models used to access and evaluate the linkage and relationship with Nestle Company Porter generic strategy for competitive advantage Porter generic strategies are one of the best ways that help to boost the competitive advantage. This strategy is taken into consideration by the company so that it could be easy to survive for a long time in the market. The Nestle Company considered Porter generic strategy that assisted in maintaining the competitive advantage through differentiation and cost leadership strategies. 5
Business and strategic management (Source: Commereguide, 2019). Cost leadership strategy: In this strategy, the main focus is to maintain the cost of the producers in the industry. The company considers this strategy as it helps to boost the competitive advantage by the low-cost strategy of the company. Nestle offers standard products with less differentiation that should be acceptable by the customers. It is evaluated that Nestle chocolate and confectionary is considered as low-cost producer in the food sector. The company never compromises with the products and services of the company and also the battle is still going against the markets such as Italy and Germany. To reduce the process, the factory in Switzerland has focused on the chocolate box filler machines so that it could be easy to attain competitive advantage (Salavou, 2015). Cost focus: It is seen that, Nestle emphasizes on the low-cost advantage to the different segments of the customers. The products that are similar will emphasize on maintaining the high prices but it is necessary that it should be acceptable by the customers. The company focuses on the traditional principles that boost the ability of the customers to communicate and also it maintains the value chain (Noe, Hollenbeck, Gerhart & Wright, 2017). Differentiation focus: Nestle focuses on differentiating with different market segments. In this, the emphasis will also be on the niche marketing strategy that will assist in achieving the high prices in relation to undifferentiated products. The company positions its products by focusing on strategic differentiation among the competitors such as Hershey and Jacobs Suchard. Differentiation strategy: it is examined that in the high prices are taken for the products and also focus is on the high production cost and extra value added Features which are given to the customers. This strategy assisted in enhancing the market share of the company in a highly competitive market (Van Alstyne, Parker & Choudary, 2016). SWOT ANALYSIS It is also one of the popular models and it is used to analyze the strength, weakness, opportunities and threats that exist in the market. This is the model that can be used in relation to the strategic capabilities and core competencies concept (Ureña, Chiclana, Morente-Molinera & Herrera-Viedma, 2015).In reference to the Nestle Company, it has been analyzed that the 6
Business and strategic management company can easily evaluate the different factors related to resources, technologies and also employees. The SWOT analysis of the Nestle Company will be: Strength The company has a diversified product portfolio that has been successful in penetrating urban and also in the rural markets. Nestle has adopted the effective distribution method and decentralization in the supply chain which helped in maintaining the visibility of the products in the highly competitive market. The company also have more than 3, 40,000 employees who are serving the customers (Akhtar, 2016). Weakness It can be said that there are many brands under the umbrella group so to manage the overall brands is one of the difficulties for the company in the highly competitive market. Also, there are legal and customer issues in which the company has to manage the issues related to the product of Nestle which is baby formula boycott and child labor by suppliers (Hooper, 2016). Opportunities It has been seen that there are various opportunities that can be availed by the company. It is important to focus on the concept of health and conscious which can help in boosting market penetration. Also, the company should focus on boosting its partnership with different companies for future growth. Threats It has been seen that the company is facing a high level of competition threat, so it is important to maintain differentiation of the products in the market. By differentiating the products, it could be easy for the company to boost its brand image in the market. Also, it will help in maintaining the large customer base which will directly affect the sales of the company in the highly competitive market (Kabue & Kilika, 2016).So, these are the models that can assist and evaluate the linkages and relationships with the Nestle Company. 7
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Business and strategic management The role of the CEO to develop these concepts It is important to build and sustain the competitive advantage by developing the concepts and this role is played by the CEO. It is important for the CEO to analyze the market condition and according to that, these models should be considered. Planning is also one of the factors on which the emphasis should be given so that accuracy in relation to the resources can be evaluated. Planning is one of the best tools that should be considered as it helps to manage the resources effectively which positively impact the profits of the company. The CEO should consider the strategic capabilities and also core competencies as it would help in boosting the competitive advantage in the market (Nisen, 2019). Example of Jeff Bezos It is examined that at the time of expanding the areas of operation from the bookstore to the different segments such as clothing, accessories and groceries, he focused on analyzing the different concepts by considering the models such as SWOT analysis and Porter generic strategies. It can also be considered as the strength of the CEO in relation to the risk-taking. He analyzed the need for the resources and taken a risk by investing the huge amount on the business. The changes are bought, in which the bookstore was expanded in the different segments of the products. At that time he took the risk by analyzing the strategic capabilities, core competencies and strategic competitive advantage (Neilpatel, 2019). It is concluded that that the concepts related to strategic capabilities, core competencies, and strategic competitive advantage has an important role in boosting the entire activities of the company. These concepts can help in enhancing the market share of the company and also boosts the profits. These concepts are important to be considered by the CEO, as it offers them a direction to consider effective strategies which will help to boost the image of the company in the highly competitive market. 8
Business and strategic management References Akhtar, S. (2016). Impact of social Networking Sites in Marketing Communication and Sales: A Study on Nestle Bangladesh Limited.World,6(1),65-81. Bayraktar, C. A., Hancerliogullari, G., Cetinguc, B., &Calisir, F. (2017). Competitive strategies, innovation, and firm performance: an empirical study in a developing economy environment.Technology Analysis & Strategic Management,29(1), 38-52. Belton, P. (2017).Competitive Strategy: Creating and Sustaining Superior Performance. Macat Library. Cascio, W. F. (2015).Managing human resources. McGraw-Hill. Chen, M. J., & Miller, D. (2015). Reconceptualizing competitive dynamics: A multidimensional framework.Strategic management journal,36(5), 758-775. Commercestudyguide.(2019).Porter generic strategies. Retrieved from :http://commercestudyguide.com/porters-generic-strategies-2/ Espinoza, C., & Ukleja, M. (2016).Managing the Millennials: Discover the core competencies for managing today's workforce. John Wiley & Sons. Grant, R. M. (2016).Contemporary strategy analysis: Text and cases edition. John Wiley & Sons. Hooper, M. J. (2016). International Strategy Management. InThe Global Business Handbook(pp. 49-60). Routledge. Kabue, L. W., & Kilika, J. M. (2016). Firm resources, core competencies and sustainable competitive advantage: An integrative theoretical framework.Journal of management and strategy,7(1), 98-108. Morden, T. (2016).Principles of strategic management. Routledge. 9
Business and strategic management Nankervis, A. R., Baird, M., Coffey, J., & Shields, J. (2016).Human resource management: strategy and practice. Cengage AU. Neilpatel. (2019).12 Business Lessons You Can Learn from Amazon Founder and CEO Jeff Bezos.Retrieved from :https://neilpatel.com/blog/lessons-from-jeff-bezos/. Nisen .(2019).Three ways Jeff Bezos keeps improving Amazon’s workforce.Retrieved from: https://qz.com/197819/three-ways-jeff-bezos-keeps-improving-amazons-workforce/ Noe, R. A., Hollenbeck, J. R., Gerhart, B., & Wright, P. M. (2017).Human resource management: Gaining a competitive advantage. New York, NY: McGraw-Hill Education. Salavou, H. E. (2015). Competitive strategies and their shift to the future.European Business Review,27(1), 80-99. Ureña, R., Chiclana, F., Morente-Molinera, J. A., & Herrera-Viedma, E. (2015). Managing incomplete preference relations in decision making: a review and future trends.Information Sciences,302(8), 14-32. Ureña, R., Chiclana, F., Morente-Molinera, J. A., & Herrera-Viedma, E. (2015). Managing incomplete preference relations in decision making: a review and future trends.Information Sciences,302(7), 14-32. Van Alstyne, M. W., Parker, G. G., & Choudary, S. P. (2016). Pipelines, platforms, and the new rules of strategy.Harvard business review,94(4), 54-62. 10