logo

Customer Relationship Management : Assignment

   

Added on  2020-09-08

1 Pages662 Words83 Views
Analysis of interactionCustomer relationship management islargely maintaining the strong relationshipwith customers and company is able toanalyse the business environment with thehelp of various tools and techniques. The customer interaction centre helps toresolve all issues and barrier of large numberof consumer. Company has able to provide various facilities and perquisites thatcan help to analyse the customer interaction as well as maintain thestrong relationship with their customers. With the help of CRM, organisation is able to interact with largenumber of customers through various medium like email, video, textcollaboration and provide facilities and information about all clients. CRM also provide various opportunities that can help to produce various products and services. Customer relationship management is a acronym of CRM that canhelp to deliver products and services. They also provide goods andservices according to need and want of customer this will get highprofitability and productivity in long run. Various informationtechnology that can help to suppor6t the customer relationmanagement of organisation. They also work for maintain thefeedback session.This report will contain information andanalysis of electronic costumer relationmarketing and its major component that occurin process while organisation ECRMactivities. It is also concluded that ECRM isessential if an organisation is promoting oradapting Internet marketing as theirpromotion mix to generate and attractaudience. It is also useful as public, nowconsume more internet content.CONCLUSIONINTERNET MARKETINGINTRODUCTION

End of preview

Want to access all the pages? Upload your documents or become a member.

Related Documents
Internet Marketing
|1
|266
|434

Internet Marketing
|1
|285
|129

Internet marketing Electronic customer relationship marketing.
|1
|480
|29

Internet Marketing
|1
|303
|100

Internet Marketing
|1
|254
|33

Internet Marketing
|1
|287
|33