Accountancy Training Efficiency Analysis
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AI Summary
This assignment delves into the efficiency of accountancy training programs within a company. A survey was conducted to gauge trainee satisfaction and identify areas for enhancement. The analysis led to three key recommendations: incorporating more trainers, training existing faculty, and establishing feedback sessions. Each recommendation includes SMART goals (Specific, Measurable, Achievable, Reliable, Time-bound) and detailed action plans with specific timelines.
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BUSINESS INFORMATION SYSTEM
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Table of contents
Introduction......................................................................................................................................5
Data analysis and findings:..............................................................................................................5
Conclusion and recommendations.................................................................................................21
2
Introduction......................................................................................................................................5
Data analysis and findings:..............................................................................................................5
Conclusion and recommendations.................................................................................................21
2
List of figures
Figure 1: Courses Offered by TAPIS..............................................................................................6
Figure 2: Courses mostly booked....................................................................................................8
Figure 3: Courses booked less.........................................................................................................9
Figure 4: Requirement of professional trainers.............................................................................11
Figure 5: Courses having sufficient trainers..................................................................................12
Figure 6: Successful trainers..........................................................................................................13
Figure 7: Capability of trainers to guide the students....................................................................15
Figure 8: Categories of courses best for the company...................................................................16
Figure 9: Effect of less trainer on company business....................................................................18
Figure 10: Need of more trainers...................................................................................................19
Figure 11: Recommendations for better future performance by TAPIS.......................................20
3
Figure 1: Courses Offered by TAPIS..............................................................................................6
Figure 2: Courses mostly booked....................................................................................................8
Figure 3: Courses booked less.........................................................................................................9
Figure 4: Requirement of professional trainers.............................................................................11
Figure 5: Courses having sufficient trainers..................................................................................12
Figure 6: Successful trainers..........................................................................................................13
Figure 7: Capability of trainers to guide the students....................................................................15
Figure 8: Categories of courses best for the company...................................................................16
Figure 9: Effect of less trainer on company business....................................................................18
Figure 10: Need of more trainers...................................................................................................19
Figure 11: Recommendations for better future performance by TAPIS.......................................20
3
List of tables
Table 1: Courses Offered by TAPIS................................................................................................6
Table 2: Courses mostly booked......................................................................................................9
Table 3: Courses booked less........................................................................................................10
Table 4: Requirement of professional trainers...............................................................................12
Table 5: Courses having sufficient trainers...................................................................................13
Table 6: Successful trainers...........................................................................................................14
Table 7: Capability of trainers to guide the students.....................................................................16
Table 8: Categories of courses best for the company....................................................................17
Table 9: Effect of less trainer on company business.....................................................................18
Table 10: Need of more trainers....................................................................................................20
Table 11: Recommendations for better future performance by TAPIS.........................................21
Table 12: Table for Recommendation 1........................................................................................23
Table 13: Action plan for Recommendation 1..............................................................................23
Table 14: Table for Recommendation 2........................................................................................24
Table 15: Action plan for Recommendation 3..............................................................................24
Table 16: Table for Recommendation 3........................................................................................25
Table 17: Action plan for Recommendation 3..............................................................................25
4
Table 1: Courses Offered by TAPIS................................................................................................6
Table 2: Courses mostly booked......................................................................................................9
Table 3: Courses booked less........................................................................................................10
Table 4: Requirement of professional trainers...............................................................................12
Table 5: Courses having sufficient trainers...................................................................................13
Table 6: Successful trainers...........................................................................................................14
Table 7: Capability of trainers to guide the students.....................................................................16
Table 8: Categories of courses best for the company....................................................................17
Table 9: Effect of less trainer on company business.....................................................................18
Table 10: Need of more trainers....................................................................................................20
Table 11: Recommendations for better future performance by TAPIS.........................................21
Table 12: Table for Recommendation 1........................................................................................23
Table 13: Action plan for Recommendation 1..............................................................................23
Table 14: Table for Recommendation 2........................................................................................24
Table 15: Action plan for Recommendation 3..............................................................................24
Table 16: Table for Recommendation 3........................................................................................25
Table 17: Action plan for Recommendation 3..............................................................................25
4
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Introduction
In this chapter the researcher has analyzed the data and the findings of the company Tapis. Tapis
is a professional training company that offers different courses to the company. Though Tapis
has generated considerable profits over the years, some courses are preferable to the students
than others. Therefore these courses are more successful than the other courses of the institute. In
other words some courses generate profits while others incur losses. This assignment will help in
evaluating the courses that are popular among the students and those which are not popular. The
assignment will help in assessment of the data by analyzing the information from the 55
respondents who are assessing the courses. This will help in analyzing the courses which are
profitable for the company and providing recommendations to improve some courses that are
incurring losses.
Data analysis and findings:
Q1. What are the courses that are offered by TAPIS?
Options Total Respondents Responses received Percentage(%)
Accountancy (ACC) 55 5 9.09%
Computer/IT (CIT) 55 5 9.09%
Procurement (PRO) 55 5 9.09%
Human Resources (HRM) 55 10 18.18%
Management (MAN) 55 10 18.18%
Health and Safety (HAS) 55 5 9.09%
Personal Skills (PER) 55 5 9.09%
Engineering (ENG) 55 5 9.09%
Sales and Marketing (SAM) 55 5 9.09%
5
In this chapter the researcher has analyzed the data and the findings of the company Tapis. Tapis
is a professional training company that offers different courses to the company. Though Tapis
has generated considerable profits over the years, some courses are preferable to the students
than others. Therefore these courses are more successful than the other courses of the institute. In
other words some courses generate profits while others incur losses. This assignment will help in
evaluating the courses that are popular among the students and those which are not popular. The
assignment will help in assessment of the data by analyzing the information from the 55
respondents who are assessing the courses. This will help in analyzing the courses which are
profitable for the company and providing recommendations to improve some courses that are
incurring losses.
Data analysis and findings:
Q1. What are the courses that are offered by TAPIS?
Options Total Respondents Responses received Percentage(%)
Accountancy (ACC) 55 5 9.09%
Computer/IT (CIT) 55 5 9.09%
Procurement (PRO) 55 5 9.09%
Human Resources (HRM) 55 10 18.18%
Management (MAN) 55 10 18.18%
Health and Safety (HAS) 55 5 9.09%
Personal Skills (PER) 55 5 9.09%
Engineering (ENG) 55 5 9.09%
Sales and Marketing (SAM) 55 5 9.09%
5
Table 1: Courses Offered by TAPIS
Figure 1: Courses Offered by TAPIS
Findings of question 1:
The data shows that 9 courses are offered by Tapis. These courses are popular among the
students but the data on the table 1 shows that the management and the human resources
management are the most preferred courses to the 55 respondents. Out of the 55 respondents the
responses received are from 10 respondents in both the courses respectively. The percentage of
the responses for HRM and MAN is 18.18% which shows that these are the popular courses
offered by the institute. The percentage of the responses for other courses is 9.09% which shows
that the institute needs to develop these courses better in order to incur the profits. In the
accountancy, computer, procurement, healthy and safety, personal skills, engineering, sales and
6
Figure 1: Courses Offered by TAPIS
Findings of question 1:
The data shows that 9 courses are offered by Tapis. These courses are popular among the
students but the data on the table 1 shows that the management and the human resources
management are the most preferred courses to the 55 respondents. Out of the 55 respondents the
responses received are from 10 respondents in both the courses respectively. The percentage of
the responses for HRM and MAN is 18.18% which shows that these are the popular courses
offered by the institute. The percentage of the responses for other courses is 9.09% which shows
that the institute needs to develop these courses better in order to incur the profits. In the
accountancy, computer, procurement, healthy and safety, personal skills, engineering, sales and
6
marketing the percentage of the responses received are less as compared to HRM and
management. Therefore the courses of human resource and management are popular among the
students thereby generating profits for the students.
Analysis of question 1:
The given table shows that the respondents prefer the human resource and management courses
more than the other courses. The course trainers of HRM and management are the most
successful ones as compared to others. Majority of the students prefer these two courses to
others. The different courses that are offered by the institute are popular among the students as
the students prefer this institute for these courses to other ones.. The faculty of these courses is
better than those of others. The institute needs to offer more courses in order to establish it as an
professional successful institute. The development of the infrastructure and the internal factors
such as discipline will help the institute in considering other professional courses in the institute.
The HRM is popular as it helps in maximizing the performance of the employees in an
organization. As Tapis is situated in an industrial area and most of the employees are company
based so there is a need of HRM in a company. It helps in building the organizational structure
so the human resource is very popular in any company. The management also helps in
establishing the aims and objectives of any organization. However the other courses are not so
popular among the masses. Considering the high employability in these HRM and MAN the
students find these courses quite alluring.
Q2. Which courses do you think are booked mostly?
Options Total Respondents Responses received Percentage(%)
Accountancy (ACC) 55 15 27.27%
Computer/IT (CIT) 55 10 18.18%
Personal Skills (PER) 55 10 18.18%
Human Resources (HRM) 55 10 18.18%
Management (MAN) 55 10 18.18%
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management. Therefore the courses of human resource and management are popular among the
students thereby generating profits for the students.
Analysis of question 1:
The given table shows that the respondents prefer the human resource and management courses
more than the other courses. The course trainers of HRM and management are the most
successful ones as compared to others. Majority of the students prefer these two courses to
others. The different courses that are offered by the institute are popular among the students as
the students prefer this institute for these courses to other ones.. The faculty of these courses is
better than those of others. The institute needs to offer more courses in order to establish it as an
professional successful institute. The development of the infrastructure and the internal factors
such as discipline will help the institute in considering other professional courses in the institute.
The HRM is popular as it helps in maximizing the performance of the employees in an
organization. As Tapis is situated in an industrial area and most of the employees are company
based so there is a need of HRM in a company. It helps in building the organizational structure
so the human resource is very popular in any company. The management also helps in
establishing the aims and objectives of any organization. However the other courses are not so
popular among the masses. Considering the high employability in these HRM and MAN the
students find these courses quite alluring.
Q2. Which courses do you think are booked mostly?
Options Total Respondents Responses received Percentage(%)
Accountancy (ACC) 55 15 27.27%
Computer/IT (CIT) 55 10 18.18%
Personal Skills (PER) 55 10 18.18%
Human Resources (HRM) 55 10 18.18%
Management (MAN) 55 10 18.18%
7
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Table 2: Courses mostly booked
Figure 2: Courses mostly booked
Findings of question 2:
The data in the above table shows that out of 55 students 27.27% of the respondents prefer
accountancy while 18.18% students prefer computer, personal skills, human resource and
management. The responses are more in accountancy than in other courses. The responses
received in accountancy are 10 respondents whereas in computer, personal skills, human
resources and management there are 10 responses. Out of the 55 respondents there are more
respondents favoring accountancy than other courses. The data shows that the respondents
prefer accountancy more as the most number of students has booked for this course. On the other
hand there is less number of bookings for the courses of computer, personal skills, human
resources and management. Though the courses are popular among the students the table shows
a clear inequality in the number of respondents booking for these courses.
Analysis of question 2:
After analyzing the given table it can be seen that there are more respondents for accountancy
courses. The other courses have the same percentage of respondents booking for the courses. The
students prefer the accountancy courses more as there is a demand of more accountants in the
market. The accountants are influential in making the financial statement of any companies.
Though there are other courses which are required for the progress of the companies but there is
a demand for accountants as most of the managers are not able to assess the financial
8
Figure 2: Courses mostly booked
Findings of question 2:
The data in the above table shows that out of 55 students 27.27% of the respondents prefer
accountancy while 18.18% students prefer computer, personal skills, human resource and
management. The responses are more in accountancy than in other courses. The responses
received in accountancy are 10 respondents whereas in computer, personal skills, human
resources and management there are 10 responses. Out of the 55 respondents there are more
respondents favoring accountancy than other courses. The data shows that the respondents
prefer accountancy more as the most number of students has booked for this course. On the other
hand there is less number of bookings for the courses of computer, personal skills, human
resources and management. Though the courses are popular among the students the table shows
a clear inequality in the number of respondents booking for these courses.
Analysis of question 2:
After analyzing the given table it can be seen that there are more respondents for accountancy
courses. The other courses have the same percentage of respondents booking for the courses. The
students prefer the accountancy courses more as there is a demand of more accountants in the
market. The accountants are influential in making the financial statement of any companies.
Though there are other courses which are required for the progress of the companies but there is
a demand for accountants as most of the managers are not able to assess the financial
8
implications on their business. Most of them do not understand the inclusion of primary costs,
total costs, manufacturing costs and other terms like regression in the financial statement. As a
result their business is not able to generate better revenues and maximize profit. Therefore they
need accountants in order to make the business profitably. In addition to the market demand the
faculty of this course is good and due to good infrastructure in the institute the students prefer
this course to others. The faculty of other courses is not better as accountancy course so the
booking for this course is more than others. Further, the fees for this course are less as compared
to human resource and personal skills.
Q3. Which courses do you think are booked less?
Options Total Respondents Responses received Percentage(%)
Procurement (PRO) 55 15 27.27%
Health and Safety (HAS) 55 15 18.18%
Engineering (ENG) 55 5 9.09%
Sales and Marketing (SAM) 55 20 36.36%
Table 3: Courses booked less
Figure 3: Courses booked less
Findings of question 3:
9
total costs, manufacturing costs and other terms like regression in the financial statement. As a
result their business is not able to generate better revenues and maximize profit. Therefore they
need accountants in order to make the business profitably. In addition to the market demand the
faculty of this course is good and due to good infrastructure in the institute the students prefer
this course to others. The faculty of other courses is not better as accountancy course so the
booking for this course is more than others. Further, the fees for this course are less as compared
to human resource and personal skills.
Q3. Which courses do you think are booked less?
Options Total Respondents Responses received Percentage(%)
Procurement (PRO) 55 15 27.27%
Health and Safety (HAS) 55 15 18.18%
Engineering (ENG) 55 5 9.09%
Sales and Marketing (SAM) 55 20 36.36%
Table 3: Courses booked less
Figure 3: Courses booked less
Findings of question 3:
9
The data in the above table shows that out of 55 respondents 36.36% students prefer sales and
marketing course. 27.27% prefer procurement courses and 18.18% for health and safety. On the
other hand 9.09% of the students prefer engineering courses. The responses in the sales and
marketing are more as compared to other courses. The responses received are 20 for sales and
marketing. For Health and Safety course and procurement course it is 15 respectively. On the
other hand for engineering the responses received are of 5 students. The table clearly shows that
there are more responses for sales and marketing, so the percentage of students preferring this
course is more as comparing to others.
Analysis of question 3:
The given table shows that the number of bookings in engineering is less as compared to health
and safety, procurement and sales and marketing. The bookings are more in sales and marketing
as the infrastructure of provided by the institute in this course is more as compared to other
courses. The employability of the sales and marketing is more as compared to the engineering
courses. There are least bookings for the engineering courses and most number of bookings in
the sales and marketing. The institute has a record number of students getting the employment in
the sales and marketing. Therefore the students and the parents alike prefer this course to others.
The bookings for the health and safety course and procurement course are les as the students do
not find interest in these courses. They are bored with the teachings and the lessons in these
courses.
Q4. Do you agree with the fact that there is a need of professional trainers for training the
students?
Options Total Respondents Responses received Percentage(%)
Strongly agree 55 30 54.54%
Agree 55 20 36.36%
Neutral 55 0 0%
Disagree 55 5 9.06%
Strongly Disagree 55 0 0%
10
marketing course. 27.27% prefer procurement courses and 18.18% for health and safety. On the
other hand 9.09% of the students prefer engineering courses. The responses in the sales and
marketing are more as compared to other courses. The responses received are 20 for sales and
marketing. For Health and Safety course and procurement course it is 15 respectively. On the
other hand for engineering the responses received are of 5 students. The table clearly shows that
there are more responses for sales and marketing, so the percentage of students preferring this
course is more as comparing to others.
Analysis of question 3:
The given table shows that the number of bookings in engineering is less as compared to health
and safety, procurement and sales and marketing. The bookings are more in sales and marketing
as the infrastructure of provided by the institute in this course is more as compared to other
courses. The employability of the sales and marketing is more as compared to the engineering
courses. There are least bookings for the engineering courses and most number of bookings in
the sales and marketing. The institute has a record number of students getting the employment in
the sales and marketing. Therefore the students and the parents alike prefer this course to others.
The bookings for the health and safety course and procurement course are les as the students do
not find interest in these courses. They are bored with the teachings and the lessons in these
courses.
Q4. Do you agree with the fact that there is a need of professional trainers for training the
students?
Options Total Respondents Responses received Percentage(%)
Strongly agree 55 30 54.54%
Agree 55 20 36.36%
Neutral 55 0 0%
Disagree 55 5 9.06%
Strongly Disagree 55 0 0%
10
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Table 4: Requirement of professional trainers
Figure 4: Requirement of professional trainers
Findings of question 4:
The given table shows that out of 55 respondents 54.54% of the students strongly agree that there
is a need for professional trainers in training the students. 36.36% are of the view that there is a
need for professional trainers in giving training to the students. However they are satisfied with
the existing training in the institute. 9.06% totally disagree with the given objective that there is a
need for professional trainers. There are no students for strongly disagree and neutral of the
above opinion.
Analysis of question 4:
The given table shows that most of the students strongly agree that the existing training is not
adequate for the students. The students feel that the institute needs to recruit trained and well
experienced teachers to impart training to the students. The respondents are not satisfied with the
methods of teaching to them so they feel that recruiting professional trainers will help the
students in pursuing the courses better. On the other hand there is no respondents who do not
agree with the above opinion rather nearly 36% prefer that there is need for the professional
trainers. This shows that the institute needs to take into consideration the opinion of the students
in recruiting the faculty for these courses. The improvement in the faculty will help the institute
to maximize profits in every courses that they offer to the students.
Q5. Which courses do you think have sufficient number of trainers?
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Figure 4: Requirement of professional trainers
Findings of question 4:
The given table shows that out of 55 respondents 54.54% of the students strongly agree that there
is a need for professional trainers in training the students. 36.36% are of the view that there is a
need for professional trainers in giving training to the students. However they are satisfied with
the existing training in the institute. 9.06% totally disagree with the given objective that there is a
need for professional trainers. There are no students for strongly disagree and neutral of the
above opinion.
Analysis of question 4:
The given table shows that most of the students strongly agree that the existing training is not
adequate for the students. The students feel that the institute needs to recruit trained and well
experienced teachers to impart training to the students. The respondents are not satisfied with the
methods of teaching to them so they feel that recruiting professional trainers will help the
students in pursuing the courses better. On the other hand there is no respondents who do not
agree with the above opinion rather nearly 36% prefer that there is need for the professional
trainers. This shows that the institute needs to take into consideration the opinion of the students
in recruiting the faculty for these courses. The improvement in the faculty will help the institute
to maximize profits in every courses that they offer to the students.
Q5. Which courses do you think have sufficient number of trainers?
11
Options Total Respondents Responses received Percentage(%)
Computer/IT (CIT) 55 15 27.27%
Personal Skills (PER) 55 10 18.18%
Management (MAN) 55 30 54.54%
Table 5: Courses having sufficient trainers
Figure 5: Courses having sufficient trainers
Findings of question 5:
The above table shows that out of 55 respondents 54.54% of them agrees that there are sufficient
number of trainers in the management courses. 27.27% agrees that there is sufficient number of
trainers in computer skills. On the other hand 18.18% agrees that there is sufficient number of
trainers in personal skills. There is more number of respondents who agree that the management
is the only course where there is sufficient number of trainers. On the other hand in personal
skills course there are less number of respondents in personal skills course.
Analysis of question 5:
The given data shows that more number of respondents is in favor of sufficient number of
trainers in management which shows that the students prefer this course to other courses. On the
12
Computer/IT (CIT) 55 15 27.27%
Personal Skills (PER) 55 10 18.18%
Management (MAN) 55 30 54.54%
Table 5: Courses having sufficient trainers
Figure 5: Courses having sufficient trainers
Findings of question 5:
The above table shows that out of 55 respondents 54.54% of them agrees that there are sufficient
number of trainers in the management courses. 27.27% agrees that there is sufficient number of
trainers in computer skills. On the other hand 18.18% agrees that there is sufficient number of
trainers in personal skills. There is more number of respondents who agree that the management
is the only course where there is sufficient number of trainers. On the other hand in personal
skills course there are less number of respondents in personal skills course.
Analysis of question 5:
The given data shows that more number of respondents is in favor of sufficient number of
trainers in management which shows that the students prefer this course to other courses. On the
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other hand there are less number of professional trainers in personal skills course. Therefore
there is a need for more professional trainers in the personal skills course and computer or IT
course. There is and for more trained faculty in personal skills than computer course. Therefore
there is a need for more number of well trained and professional faculties in these two courses
which will help the students in their learning process.
Q6. Which trainers of the courses have been mostly successful?
Options Total Respondents Responses received Percentage(%)
Accountancy (ACC) 55 20 36.36%
Computer/IT (CIT) 55 15 27.27%
Personal Skills (PER) 55 5 9.06%
Engineering (ENG) 55 10 18.18%
Management (MAN) 55 5 9.06%
Table 6: Successful trainers
Figure 6: Successful trainers
Findings of question 6:
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there is a need for more professional trainers in the personal skills course and computer or IT
course. There is and for more trained faculty in personal skills than computer course. Therefore
there is a need for more number of well trained and professional faculties in these two courses
which will help the students in their learning process.
Q6. Which trainers of the courses have been mostly successful?
Options Total Respondents Responses received Percentage(%)
Accountancy (ACC) 55 20 36.36%
Computer/IT (CIT) 55 15 27.27%
Personal Skills (PER) 55 5 9.06%
Engineering (ENG) 55 10 18.18%
Management (MAN) 55 5 9.06%
Table 6: Successful trainers
Figure 6: Successful trainers
Findings of question 6:
13
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The above table shows that out of 55 respondents 36.36% are of the opinion that the trainers of
the accountancy course have been more successful. On the other hand 27.27% are of the opinion
that the trainers of computer course are more successful. It implies that there is more number of
respondents favoring the accountancy course as having most number of successful trainers.
18.18% favor the successful trainers in the engineering course whereas 9.06% are of the opinion
of successful trainers in personal skills and management courses. This shows that the institute
needs to give attention to the personal skills and management courses while recruiting the faculty
for these courses.
Analysis of question 6:
The above data shows that there are more percentage of respondents who are of the opinion that
there are more successful trainers in accountancy than other courses. This shows that the institute
has been able to provide good faculty in accountancy courses. While there are least percentage of
respondents management and personal skills course which shows that there are least number of
successful trainers in these two courses. There are average numbers of respondents who are of
the opinion that there are successful trainers in computer and engineering courses. This shows
that the institute needs to recruit well experienced trained faculty in these courses in order to
make them popular among the students.
Q7. How far do you agree with the fact that all the trainers are able to guide the students
properly?
Options Total Respondents Responses received Percentage(%)
Strongly agree 55 5 9.06%
Agree 55 20 36.36%
Neutral 55 0 0%
Disagree 55 15 27.27%
Strongly Disagree 55 15 27.27%
14
the accountancy course have been more successful. On the other hand 27.27% are of the opinion
that the trainers of computer course are more successful. It implies that there is more number of
respondents favoring the accountancy course as having most number of successful trainers.
18.18% favor the successful trainers in the engineering course whereas 9.06% are of the opinion
of successful trainers in personal skills and management courses. This shows that the institute
needs to give attention to the personal skills and management courses while recruiting the faculty
for these courses.
Analysis of question 6:
The above data shows that there are more percentage of respondents who are of the opinion that
there are more successful trainers in accountancy than other courses. This shows that the institute
has been able to provide good faculty in accountancy courses. While there are least percentage of
respondents management and personal skills course which shows that there are least number of
successful trainers in these two courses. There are average numbers of respondents who are of
the opinion that there are successful trainers in computer and engineering courses. This shows
that the institute needs to recruit well experienced trained faculty in these courses in order to
make them popular among the students.
Q7. How far do you agree with the fact that all the trainers are able to guide the students
properly?
Options Total Respondents Responses received Percentage(%)
Strongly agree 55 5 9.06%
Agree 55 20 36.36%
Neutral 55 0 0%
Disagree 55 15 27.27%
Strongly Disagree 55 15 27.27%
14
Table 7: Capability of trainers to guide the students
Figure 7: Capability of trainers to guide the students
Findings of question 7:
The above table shows that out of 55 respondents 36.36% of the students agree that all the
trainers are able to guide the students properly for the courses that are offered by the institute.
9.06% of the respondents strongly agree that the trainers are able to guide the students properly
which shows that the institute needs to recruit well trained and professional faculty in order to
guide the students properly. The strongly agree respondents and the neutral respondents are
comparatively less than the agreed ones. There are no neutral respondents regarding the opinion
about the successful trainers.
Analysis of question 7:
The given data shows that there are more number of respondents who believe that the trainers are
able to guide the students properly. Though the strongly agreed ones regarding the capability if
the trainers in teaching the students are very less still the students are optimistic about the kind
of training given to the students. There is average number of respondents regarding the capability
of the trainers to impart training to the students. This shows that the institute needs to initiate
some programs in order to produce capable trainers in a way that most number of students are in
favour of capable and well experienced trainers guide the students effectively. This will help in
making the courses popular making the students.
15
Figure 7: Capability of trainers to guide the students
Findings of question 7:
The above table shows that out of 55 respondents 36.36% of the students agree that all the
trainers are able to guide the students properly for the courses that are offered by the institute.
9.06% of the respondents strongly agree that the trainers are able to guide the students properly
which shows that the institute needs to recruit well trained and professional faculty in order to
guide the students properly. The strongly agree respondents and the neutral respondents are
comparatively less than the agreed ones. There are no neutral respondents regarding the opinion
about the successful trainers.
Analysis of question 7:
The given data shows that there are more number of respondents who believe that the trainers are
able to guide the students properly. Though the strongly agreed ones regarding the capability if
the trainers in teaching the students are very less still the students are optimistic about the kind
of training given to the students. There is average number of respondents regarding the capability
of the trainers to impart training to the students. This shows that the institute needs to initiate
some programs in order to produce capable trainers in a way that most number of students are in
favour of capable and well experienced trainers guide the students effectively. This will help in
making the courses popular making the students.
15
Q8. Which categories of the courses do you think are the best for the company named
TAPIS?
Options Total Respondents Responses received Percentage(%)
Accountancy (ACC) 55 15 27.27%
Computer/IT (CIT) 55 10 18.18%
Personal Skills (PER) 55 10 18.18%
Human Resources (HRM) 55 10 18.18%
Management (MAN) 55 10 18.18%
Table 8: Categories of courses best for the company
Figure 8: Categories of courses best for the company
Findings of question 8:
The above table shows that out of 55 respondents 27.27% are in favor of accountancy as the
most preferred course for the institute. On the other hand 18.18% respondents favor computer,
personal skills, human resources and management as the preferred courses of the institute. More
16
TAPIS?
Options Total Respondents Responses received Percentage(%)
Accountancy (ACC) 55 15 27.27%
Computer/IT (CIT) 55 10 18.18%
Personal Skills (PER) 55 10 18.18%
Human Resources (HRM) 55 10 18.18%
Management (MAN) 55 10 18.18%
Table 8: Categories of courses best for the company
Figure 8: Categories of courses best for the company
Findings of question 8:
The above table shows that out of 55 respondents 27.27% are in favor of accountancy as the
most preferred course for the institute. On the other hand 18.18% respondents favor computer,
personal skills, human resources and management as the preferred courses of the institute. More
16
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number of responses are received in accountancy as there are 15 respondents. Less number of
responses is there in computer, personal skills, human resources and management.
Analysis of question 8:
The above table shows that among all the courses the most popular is the accountancy course in
the institute Tapis. More number of students goes for this course and it has become increasingly
popular. On the other hand there are other courses which are not popular course of the institute.
This shows that the institute needs to make the other course popular among the students so that
the students also prefer these courses equally as that of accountancy.
Q9. Do you agree with the fact that having less trainer for a subject can affect the
business of the company?
Options Total Respondents Responses received Percentage(%)
Strongly agree 55 5 9.06%
Agree 55 20 36.36%
Neutral 55 0 0%
Disagree 55 10 18.18%
Strongly Disagree 55 20 36.36%
Table 9: Effect of less trainer on company business
17
responses is there in computer, personal skills, human resources and management.
Analysis of question 8:
The above table shows that among all the courses the most popular is the accountancy course in
the institute Tapis. More number of students goes for this course and it has become increasingly
popular. On the other hand there are other courses which are not popular course of the institute.
This shows that the institute needs to make the other course popular among the students so that
the students also prefer these courses equally as that of accountancy.
Q9. Do you agree with the fact that having less trainer for a subject can affect the
business of the company?
Options Total Respondents Responses received Percentage(%)
Strongly agree 55 5 9.06%
Agree 55 20 36.36%
Neutral 55 0 0%
Disagree 55 10 18.18%
Strongly Disagree 55 20 36.36%
Table 9: Effect of less trainer on company business
17
Figure 9: Effect of less trainer on company business
Findings of question 9:
The above data in the table shows that out of 55 respondents 36.36% strongly agrees that the less
number of trainers can affect the business of the company. 36.36% also strongly disagrees with
the above point. On the other hand 18.18% disagrees that less number of employees can affect
the business of a company. 9.06% agrees with the point that the less number of employees do
affect the business stature of the company. There are no respondents who are neutral regarding
the above topic.
Analysis of question 9:
The data in the above table shows that there are more respondents who believe that if the
company hires and recruits more number of trainers in the company then the company will
perform well. This shows that the management and the employees play an important role in
functioning of a company. However there is less number of respondents who think that the less
number of employees can have any effect on the business of the company.
Q10. Do you agree that there is a need of incorporating more trainers by TAPIS?
Options Total Respondents Responses received Percentage(%)
Strongly agree 55 20 36.36%
Agree 55 15 27.27%
Neutral 55 5 9.06%
Disagree 55 15 27.27%
Strongly Disagree 55 0 0%
18
Findings of question 9:
The above data in the table shows that out of 55 respondents 36.36% strongly agrees that the less
number of trainers can affect the business of the company. 36.36% also strongly disagrees with
the above point. On the other hand 18.18% disagrees that less number of employees can affect
the business of a company. 9.06% agrees with the point that the less number of employees do
affect the business stature of the company. There are no respondents who are neutral regarding
the above topic.
Analysis of question 9:
The data in the above table shows that there are more respondents who believe that if the
company hires and recruits more number of trainers in the company then the company will
perform well. This shows that the management and the employees play an important role in
functioning of a company. However there is less number of respondents who think that the less
number of employees can have any effect on the business of the company.
Q10. Do you agree that there is a need of incorporating more trainers by TAPIS?
Options Total Respondents Responses received Percentage(%)
Strongly agree 55 20 36.36%
Agree 55 15 27.27%
Neutral 55 5 9.06%
Disagree 55 15 27.27%
Strongly Disagree 55 0 0%
18
Table 10: Need of more trainers
Figure 10: Need of more trainers
Findings of question 10:
The above data in the table shows out of 55 respondents 36.36% strongly agrees that the institute
Tapis require to incorporate more trainees in order to maximize profit. An average 27.27%
agrees with the above point. 27.27% also disagrees with the view that there is need for
incorporating of trainers in the institute. 9.06% neither agrees nor disagrees as they comprises of
neutral respondents. There are no respondents who strongly disagree with the above opinion.
Analysis of question 10:
The data in the above table shows that more number of respondents agrees with the view that the
institute requires to incorporate more trainers in order to run the business smoothly. However
there are average numbers of respondents who both agrees and disagrees with the above view.
This shows that the institute needs to incorporate well trained and experienced trainers in order
to maximize profits.
Q11. What would you recommend for the betterment of the performance of TAPIS in
future?
Options Total
Respondents
Responses
received
Percentage
(%)
Incorporating more trainers 55 30 54.54%
Training up the existing
faculty
55 15 27.27%
19
Figure 10: Need of more trainers
Findings of question 10:
The above data in the table shows out of 55 respondents 36.36% strongly agrees that the institute
Tapis require to incorporate more trainees in order to maximize profit. An average 27.27%
agrees with the above point. 27.27% also disagrees with the view that there is need for
incorporating of trainers in the institute. 9.06% neither agrees nor disagrees as they comprises of
neutral respondents. There are no respondents who strongly disagree with the above opinion.
Analysis of question 10:
The data in the above table shows that more number of respondents agrees with the view that the
institute requires to incorporate more trainers in order to run the business smoothly. However
there are average numbers of respondents who both agrees and disagrees with the above view.
This shows that the institute needs to incorporate well trained and experienced trainers in order
to maximize profits.
Q11. What would you recommend for the betterment of the performance of TAPIS in
future?
Options Total
Respondents
Responses
received
Percentage
(%)
Incorporating more trainers 55 30 54.54%
Training up the existing
faculty
55 15 27.27%
19
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Providing scopes for mock tests 55 5 9.06%
Setting up feedback sessions 55 5 9.06%
Table 11: Recommendations for better future performance by TAPIS
Figure 11: Recommendations for better future performance by TAPIS
Findings of question 11:
As per above survey, total number of respondents were 55 and 30 respondents who agreed in the
fact that incorporating more number of trainers can increase the performance of TAPIS in future
which means 54.45% of the total respondents agreed. Whereas, out of 55 respondents 15
respondents agreed on the fact that training up of the existing facility can increase the overall
performance of TAPIS in future, which means total 27.27% of total respondents, agreed. The
remaining 10 respondents out of 55 respondents, 5 respondents agreed on the fact that providing
scopes for mock tests can increase the performance of TAPIS. While, 5 respondents agreed on
the fact that setting up feedback sessions can increase the overall performance of TAPIS in
future. Which means 9.06% of the total respondents agreed on the fact of providing scopes for
mock tests for the overall performance and 9.06% of the total respondents agreed on the fact of
setting up feedback session can increase the performance of TAPIS.
Analysis of question 11:
20
Setting up feedback sessions 55 5 9.06%
Table 11: Recommendations for better future performance by TAPIS
Figure 11: Recommendations for better future performance by TAPIS
Findings of question 11:
As per above survey, total number of respondents were 55 and 30 respondents who agreed in the
fact that incorporating more number of trainers can increase the performance of TAPIS in future
which means 54.45% of the total respondents agreed. Whereas, out of 55 respondents 15
respondents agreed on the fact that training up of the existing facility can increase the overall
performance of TAPIS in future, which means total 27.27% of total respondents, agreed. The
remaining 10 respondents out of 55 respondents, 5 respondents agreed on the fact that providing
scopes for mock tests can increase the performance of TAPIS. While, 5 respondents agreed on
the fact that setting up feedback sessions can increase the overall performance of TAPIS in
future. Which means 9.06% of the total respondents agreed on the fact of providing scopes for
mock tests for the overall performance and 9.06% of the total respondents agreed on the fact of
setting up feedback session can increase the performance of TAPIS.
Analysis of question 11:
20
According to the survey, the researcher found that maximum number of respondents agreed on
the fact that incorporating more trainers can improve the overall performance because if the
number of trainers will result in increase in number of trainees or students. Once, if the number
of students taking admission on TAPIS will increase then it will result in increase in performance
of TAPIS in future. Some students or respondents also agreed on the fact that training of existing
faculty of TAPIS will increase the efficiency of the faculty and thereby, the performance of each
faculty will increase and further in future overall performance of TAPIS will increase. According
to the above survey, many students or respondents disagreed on the fact that providing scopes for
mock test and availing feedback sessions will increase the performance of TAPIS in future. As
providing scopes for mock test can only improve the performance of an individual student's and
on setting of feedback sessions can only re-correct the basic problems faced by students but it
has no impact on the performance of TAPIS. So, the respondents or students disagreed the fact
that providing scopes for mock tests or availing feedback session can improve the performance
of TAPIS in future.
Conclusion and recommendations
From the above research, the researcher found that due to more popularity of HRM course,
TAPIS should implement HRM course as it may help in maximising the overall performance of
TAPIS in future. Along with HRM, accountancy course should be added as accountancy course
has more number of demands on comparison to any other course. As per research, the researcher
concluded that course like engineering, students get bored of and the lessons due to untrained
faculty and thus the record of number of students getting this course failed to get employed and
the students agreed that hiring of professional trainers can improve the performance and thereby,
reducing the number the of trainers for management. The researcher concluded that accountancy
are more successful on comparison to other courses as per analysis report of the survey which
means trainers of accountancy is more efficient on comparison to others. As per outcome of the
survey, the researcher got the outcome that accountancy is the best course for the company. The
researcher concluded that less number of trainers is affecting the business of the company.
Recommendation 1: Incorporating more trainers
SMART Explanations
21
the fact that incorporating more trainers can improve the overall performance because if the
number of trainers will result in increase in number of trainees or students. Once, if the number
of students taking admission on TAPIS will increase then it will result in increase in performance
of TAPIS in future. Some students or respondents also agreed on the fact that training of existing
faculty of TAPIS will increase the efficiency of the faculty and thereby, the performance of each
faculty will increase and further in future overall performance of TAPIS will increase. According
to the above survey, many students or respondents disagreed on the fact that providing scopes for
mock test and availing feedback sessions will increase the performance of TAPIS in future. As
providing scopes for mock test can only improve the performance of an individual student's and
on setting of feedback sessions can only re-correct the basic problems faced by students but it
has no impact on the performance of TAPIS. So, the respondents or students disagreed the fact
that providing scopes for mock tests or availing feedback session can improve the performance
of TAPIS in future.
Conclusion and recommendations
From the above research, the researcher found that due to more popularity of HRM course,
TAPIS should implement HRM course as it may help in maximising the overall performance of
TAPIS in future. Along with HRM, accountancy course should be added as accountancy course
has more number of demands on comparison to any other course. As per research, the researcher
concluded that course like engineering, students get bored of and the lessons due to untrained
faculty and thus the record of number of students getting this course failed to get employed and
the students agreed that hiring of professional trainers can improve the performance and thereby,
reducing the number the of trainers for management. The researcher concluded that accountancy
are more successful on comparison to other courses as per analysis report of the survey which
means trainers of accountancy is more efficient on comparison to others. As per outcome of the
survey, the researcher got the outcome that accountancy is the best course for the company. The
researcher concluded that less number of trainers is affecting the business of the company.
Recommendation 1: Incorporating more trainers
SMART Explanations
21
Specific The recommendation is specific because with the help of this recommendation
proper guidance can be provided to trainees.
Measurable The recommendation is measurable because large number of options will
available for trainers.
Achievable The recommendation is achievable as there will be proper implementation of
actions because of availability of number of trainers.
Reliable The recommendation is reliable because it will allow trainers as well as the
company to retain the trainees and provide proper trainings to them.
Time taken The time taken for the fulfilment of the recommendation is 6 days.
Table 12: Table for Recommendation 1
Action plan
Plans Time taken
Setting up an interview for the candidates 3 days
Selecting the faculty members 2 days
Providing appointment letter 1 day
Table 13: Action plan for Recommendation 1
Recommendation 2: Training up the existing faculty
SMART Explanations
Specific The recommendation is specific because with the help of this recommendation
trainers will become more efficient in work.
Measurable The recommendation is measurable because well-trained trainers will provide
trainings to the trainees.
22
proper guidance can be provided to trainees.
Measurable The recommendation is measurable because large number of options will
available for trainers.
Achievable The recommendation is achievable as there will be proper implementation of
actions because of availability of number of trainers.
Reliable The recommendation is reliable because it will allow trainers as well as the
company to retain the trainees and provide proper trainings to them.
Time taken The time taken for the fulfilment of the recommendation is 6 days.
Table 12: Table for Recommendation 1
Action plan
Plans Time taken
Setting up an interview for the candidates 3 days
Selecting the faculty members 2 days
Providing appointment letter 1 day
Table 13: Action plan for Recommendation 1
Recommendation 2: Training up the existing faculty
SMART Explanations
Specific The recommendation is specific because with the help of this recommendation
trainers will become more efficient in work.
Measurable The recommendation is measurable because well-trained trainers will provide
trainings to the trainees.
22
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Achievable The recommendation is achievable, as efficient trainings will be provided to
trainees.
Reliable The recommendation is reliable because proper training provided by the well-
trained trainers will fulfil demands of the trainees.
Time taken The time taken for the fulfilment of the recommendation is 5 days.
Table 14: Table for Recommendation 2
Action plan
Plans Time taken
Organising a meeting 2 days
Providing training 1 day
Clearing doubts 2 days
Table 15: Action plan for Recommendation 3
Recommendation 3: Setting up feedback sessions
SMART Explanations
Specific The recommendation is specific because with the help of this recommendation
the organisations will come to know the problems or issues that trainees would
be facing.
Measurable The recommendation is measurable because feedbacks taken from the trainees
help to improve the drawbacks.
Achievable The recommendation is achievable as there will be proper implementation of
actions based on feedbacks.
Reliable The recommendation is reliable as it may allow the trainees as well as
23
trainees.
Reliable The recommendation is reliable because proper training provided by the well-
trained trainers will fulfil demands of the trainees.
Time taken The time taken for the fulfilment of the recommendation is 5 days.
Table 14: Table for Recommendation 2
Action plan
Plans Time taken
Organising a meeting 2 days
Providing training 1 day
Clearing doubts 2 days
Table 15: Action plan for Recommendation 3
Recommendation 3: Setting up feedback sessions
SMART Explanations
Specific The recommendation is specific because with the help of this recommendation
the organisations will come to know the problems or issues that trainees would
be facing.
Measurable The recommendation is measurable because feedbacks taken from the trainees
help to improve the drawbacks.
Achievable The recommendation is achievable as there will be proper implementation of
actions based on feedbacks.
Reliable The recommendation is reliable as it may allow the trainees as well as
23
organisation to avail all possible facilities provided by the organisation to the
trainees.
Time taken The time taken for the fulfilment of the recommendation is 4 days.
Table 16: Table for Recommendation 3
Action plan
Plans Time taken
Disseminating feedback forms 1 day
Collecting the feedbacks 1 day
Reaching up to a proper conclusion 2 days
Table 17: Action plan for Recommendation 3
24
trainees.
Time taken The time taken for the fulfilment of the recommendation is 4 days.
Table 16: Table for Recommendation 3
Action plan
Plans Time taken
Disseminating feedback forms 1 day
Collecting the feedbacks 1 day
Reaching up to a proper conclusion 2 days
Table 17: Action plan for Recommendation 3
24
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