Annotated Bibliography on Use of Facebook for Business Communication

Annotated Bibliography

Introduction
Digital communication refers to a method where exchange of information and data can be
done in a digital form. Communication between two or more people done with the help of
internet is known as digital communication. In the present report, annotated bibliography is
going to be prepared where view points of various authors can be examined. The topic on which
the whole project will be completed is use of Facebook for business communication in both
internal as well as external environment.
Main Body
S. No References Summary
1 Hofmann, S., Beverungen, D.,
Räckers, M., & Becker, J. (2013).
What makes local governments'
online communications
successful? Insights from a multi-
method analysis of
Facebook. Government
information quarterly, 30(4), 387-
396
In the present business condition, it is essential
for every organization to adopt online
communication methods so that they can enhance
their working in an effective manner. Digital
communication refers to a platform in which
large number of people interact with each other in
an effective manner and share information
effectively. The main aim of this analysis is to
examine how effectively local governments uses
social networking sites in order to manage
external communication with the citizens. By
conducting an analysis, First of all it has been
identified that what type of properties local
government posts whereas in second stage
success of governments' online communication
methods are going to be discussed. behavior in
SNSs of local government in third stage whereas
benefits gain which is not provided by traditional

communication channels. At Last they offer
recommendations or guidelines in order to
improve the online communication.
2 Skeels, M. M., & Grudin, J.
(2019, May). When social
networks cross boundaries: a case
study of workplace use of
facebook and linkedin.
In Proceedings of the ACM 2009
international conference on
Supporting group work (pp. 95-
104)
In the present competitive marketplace, use of
social or online networking by the professionals
increasing day by day. The present article shows
that how social networking sites are going to be
used and whether it raises the productivity level
or reduces it. With the assistance of an analysis, it
can easily be said that in order to beat the level of
competition arise at the working environment,
different sort of online platforms so that they can
easily beat the competition in an effective
manner. Large number of organizations uses
Facebook as a social networking technology in
order to communicate with their customers in an
efficient manner. While doing business
operations at international level, extensive social
& work uses, along with difficult patterns which
is quite differ from software system & networker
age.
3 Sun, V. (2020). Digital Patient
Engagement and Social Media.
In Oncology in the Precision
Medicine Era (pp. 247-258).
Springer, Cham
It has been identified that the use of different
social media platform is increasing on a rapid
basis within United States from last some
decades. In the current era, use of social media
platform is boundless as well as it also increases
the capability, knowledge and innovative ness at
the workplace. It has also been discussed that
with the help of effective use of social media
platform within medical field so that they can
communicate all the required guidelines and