Improvement in Everyday Activities

This assignment provides solutions for different scenarios using various tools and techniques such as Cause and Effect Diagram, Flow Chart, Pareto Diagram, Scatter Diagram, and Run Chart. The first scenario involves identifying causes of failure to earn an A on an examination, consistently arriving late for class or work, consistently slicing when hitting a golf ball with a driver, or a table lamp failing to light when the switch is turned on. The second scenario provides a flow chart for getting to school or work, suggesting that hitting the snooze button can delay individuals by three minutes on average. The third scenario uses a Pareto Diagram to prioritize issues in customer service, emphasizing the need to quickly address inattentive service and other important areas later. The fourth scenario employs a Scatter Diagram to analyze the relationship between overtime and rejects, suggesting that avoiding overtime can reduce rejects. Finally, the fifth scenario uses a Run Chart to show the decline in reject percentage over time.

Answer #1: Cause and Effect Diagram
a. Failure to earn an A on an examination
b. You consistently arrive late for class or work.

c. You consistently slice when hitting a golf ball with your driver.
d. Your table lamp fails to light when you turn the switch on.

Answer #2: Flow Chart for Getting to School or Work
Considering the above flow chart, it can be stated that there are no major improvements that
can be made. However the improvements in few more minutes can be made if there is no
provision for hitting the snooze button that delays the individual for three minutes on
average.

Answer #3: Pareto Diagram
Based on the Pareto chart above, the inattentive service requires quick attention. The other
four important areas to be handled afterward are overprice, cold food, dirty silverware and
dirty dishes.
Answer #4: Scatter Diagram
Based on the given data, above scatter diagram has been constructed. A positive correlation
exists between both the variables. This shows that the increase in the overtime simultaneously
increases the number of rejects. Therefore, one suggestion from this graph can be made is,
company should avoid employing overtime as much it can.

Answer #5: Run Chart
The above run chart developed based on the data given, it can be said that the reject
percentage has declined over the month from January to December.