LO1 1 P1 Define And Compare Different Roles And Characteristics Of A Leader And Managers

Application of management &
operation approaches and
techniques in organisational
context

Table of Contents
INTRODUCTION...........................................................................................................................1
LO1..................................................................................................................................................1
P1 Define And Compare Different Roles And Characteristics Of A Leader And Managers.....1
LO2..................................................................................................................................................3
P2 Role Of A Leader And Functions Of A Manager apply In Different Situational Contexts.. 3
P3 Applying different theories models of leadership contingencies, situational, and systematic
leadership styles..........................................................................................................................4
LO3..................................................................................................................................................6
P4 Explaining the key approaches to operations management and the role that leaders and
managers play..............................................................................................................................6
P5 Presenting the importance and values of operation management in Starbucks.....................7
P 6 Assess the factors within the business environment that impact upon operational
management and decisions making by leaders and managers. ..................................................8
CONCLUSION..............................................................................................................................10
REFERENCES..............................................................................................................................11