Organizational Development Australia Question Answer 2022

Running head: ORGANIZATIONAL DEVELOPMENT
Organizational Development
Name of the Student:
Name of the University:
Author’s Note:

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ORGANIZATIONAL DEVELOPMENT
Table of Contents
Assessment 1...................................................................................................................................3
Question 1....................................................................................................................................3
Question 2....................................................................................................................................3
Question 3....................................................................................................................................5
Question 4........................................................................................................................................5
Question 5....................................................................................................................................7
Question 6....................................................................................................................................7
Question 7....................................................................................................................................8
Question 8....................................................................................................................................8
Question 9....................................................................................................................................9
Question 10..................................................................................................................................9
Question 11................................................................................................................................10
Question 12................................................................................................................................10
Question 13................................................................................................................................10
Question 14....................................................................................................................................10
Question 15................................................................................................................................11
Question 16................................................................................................................................11
Assessment 2.................................................................................................................................12
Application of WHS Regulations..............................................................................................12

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Issue Resolution Procedures in OHS Regulations.....................................................................12
Running Sheet............................................................................................................................13
Solutions to Workplace problems..............................................................................................14
Hazard Register.........................................................................................................................14
Reference.......................................................................................................................................17

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Assessment 1
Question 1
The state which is considered is New South Wales region of Australia and the
organization which is responsible for regulating the WHS regulations in the region is SafeWork
NSW. The regulating body looks after the work health and safety of the employees and also
advises companies how to make improvements in the same.
Question 2
Part a
In order to promote the work and safety of the employees, new regulations which is the
WHS regulations was brought about in 2012. There were several acts, regulations and code of
practice introduced in the new legislation which was introduced to ensure that workplace safety
of the employees is maintained. It is to be noted there exists a relationship between acts,
regulations and code of practice of a business and also its policies. All of these exists so that the
workplace can be made a better place for the employees of the business. An Occupational Health
and Safety Act is a formal description of the law which is passed by a state or Union
government. The act which is passed by the government becomes legally binding. On the other
hand, WHS regulations are more detailed elements created to support the law and also the duties
established in the Act. The code of practice which is practiced in Australia is basically a guide as
to how employee can achieve acceptable standard. A code of conduct needs to be consistent with
the regulations and act and the same needs to be followed by all employees. Therefore, the above
discussion shows that there exists a positive relation between all the components. It is essential
for act, regulations and code of practice so that there is successful implementation of WHS
regulations in the business.

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Part b
The procedure and process which needs to be followed for legislative WHS issue
resolution are discussed below in point form:
 Identification of Immediate risks which would the require the management to advise
immediate cease of work.
 The unresolved health and safety issues might exist after discussion with relevant parties
and the same needs to be resolved as soon as possible by the business.
 All the associated parties need to take up a reasonable effort for solving the issue in a
timely and final manner.
 In case there is no agreement in issue resolution, parties are to take up the default
procedures for the solving the issue.
 In case the issue still remains unsolved and all procedures of solving the issues are
applied than the management of the company needs to take assistance from authority by
requesting the services of a WorkCover inspector.
 The actions which are undertaken needs to be monitored and proper feedback should also
be provided to the relevant parties
Question 3
Part a
Agreed issues resolution procedure refers to the agreed process or outlines the steps
which is taken by the management for resolving health and safety issues which affects a
workplace environment. The agreed issues process is followed by a business for solving
significant issues which affects the operations and affects the flow of work in the business.

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Part b
Whenever, there arises a health or safety issue in an organization, the management needs
to take timely steps for ensuring that the issue is resolved and proper consideration should be
given to issues as the same relates to health and safety of the employees. The management of the
company needs to formulate a final resolution so that the issue can be resolved immediately.
Part c
The factors which needs to be considered for resolving the issues of a business related to
Work safety of the employees is the risks related to the business. In addition to this, the safety
provisions of the employees also need to be considered by the business.
Question 4
Nominated management representative
The nominated management representative has the responsibility of ensuring that the
operations of the business is smoothly undertaken. The Nominated management representative
also has the responsibility of supervising the operations and training new staff members so that
their productivity in the business can be enhanced. The performance of the employee to a great
extent depends on the management representative as task are assigned by the person and the
execution of the same is also supervised by such a person. In addition to this, the management
representative also needs to oversee internal audits so that the efficiency is maintained and any
discrepancy is averted.
HSR

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The primary role of HSR is to represent the employees in their designated work area and
also ensure that he effectively represents the employees of the business on matters of Health and
Safety. The legislations also allow HSR certain powers so that assurance can be provided to the
employees regarding their wellbeing. Some of the powers which the HSR have are inspection of
workplace, assisting in any form of investigation, investigating health and safety compliant. The
HSR also has the role to ensure that the workplace is a safe place for the business.
HSC
The main role of Health and Safety Committee (WHS) is to ensure that the management
of the company hears the concern of the employees which is related to WHS. The committee
also has the responsibility of monitoring changes in the work and safety system which is
implemented in the business and also ensuring that the same are working appropriately or not. In
addition to this, the committee also facilitate co-operation between PCBU’s and workers so that
appropriate measures are carried out by the business. The committee also reviews the health and
safety policies of the business so that there is a safe environment for the employees.
Workers
The workers are the main force which helps in the operations of the business and it is the
worker who faces significant risks if the work environment is not safe. The worker has the
responsibility to file a compliant regarding the issues which is faced in a workplace so that
appropriate measures can be taken by the management of the company.
WorkSafe
The main responsibility of the WorkSafe is to ensure that the employees are well aware
of their rights and how they conduct the operations of the business so that all the parties of the

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business are satisfied with the operations of the business. In addition to this, the SafeWork also
helps in enforcing the health and safety laws which are for the benefits of the employee and staff
members.
Question 5
The training of the employees and staff members also plays an important role in
managing the work health and safety of the business. The staff members need to have proper
knowledge regarding the workplace safety regulations and also needs to knowledge of a code of
conduct in case any risk arises in the workplace. In addition to this, the employees also need to
undertake proper training so that such risks do not arise in the workplace.
Question 6
The safety and security of the employees are considered to be important consideration
which can have an impact on the day to day operations of the business. It is important for the
management of the company to resolve health and safety issues due to the mandatory
requirement of the legislation and also for ensuring that the welfare of the employee is
maintained by the business. Some of the strategies and tools which can be used by a business for
maintain workplace safety involves the following:
 Create a plan for ensuring that the work place safety and security of the employees are
maintained.
 Inspect the workplace environment for identifying any risks which can have an impact
on the business.
 Provide proper training to the employees so that they have appropriate knowledge
regarding work place safety regulations and code of conduct.

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 Conduct session with the employees of the business to identify any issues and also
gather feedback from the employee regarding any workplace safety related issues.
 Investigate any accidents and take necessary course of action for preventing such
incidents from reoccurring in future.
Question 7
The strategies which needs to be followed in a workplace for effectively resolving
workplace health and safety issues are listed below:
 The management of the company needs to appropriately consult problems relating to
health and safety provisions with the related parties.
 One other important strategy which can be followed is to fully understand what the
employee is facing and how the same can be resolved. In such a case, the management
needs to ensure that they apply active listening techniques for the same.
 The management can take assistance of a HSR for investigating the issue and on the basis
of the recommendation of the same implement the necessary changes in the business.
Question 8
Part a
The monitory WHS refers to the regulations which are established by the business for
work and health safety of the employees of the business. The provisions also need to be
appropriately monitored so that the same is being followed by the management of the company
in conducting the operations of the business.
Part b

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The WHS environment in a workplace needs to be monitored effectively so that the same
is appropriately implemented in the business. The monitoring of WHS policies also is considered
to be important so that the safety and security of the employees are maintained by the
management of the company.
Question 9
After the HSR issues a PIN notice, the nest steps which needs to be following is to
comply with the PIN letter. Unless an investor is appointed to review the PIN, the person issued
with the PIN would take all the necessary steps to remedy the identified contravention. The
reviewing of the PIN is also important step for assessing the circumstances faced by the business.
The investor would be reviewing the PIN and has the option to confirm or cancel the PIN
depending on the result of the investigation.
Question 10
Non-Compliance refers to a situation in which the employee of the business refuses to
abide by the rules and regulations which are established in the business. The specific standards
which are set by the management of the company also need to be complied by everyone in the
business. Non-Compliance of the rules and regulations of the business results in creation of
negative environment for work. In addition to this, such an attitude towards work can also
persuade other employees to follow such practices in a business which would hamper the
production process. Non-compliance with a policy of a business can be a perfect example in such
a situation.
Question 11
Investigation is one of the steps which is followed by a business for efficiently solving
any conflicts and incidents which can affect the work and safety of the employees of the

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business. Investigation bears results as it identifies key causes and also helps the management to
take corrective actions. Even if there is no major injury then also the management of the
company also needs to ensure that such incidents do not take place in future.
Question 12
The documentations which should be available for the purpose of external audit are listed
below:
 Books of Accounts
 WorkCover Documents
 WorkSale documents
Question 13
The three things that should be recorded following WHS consultation meeting are listed
below in details:
 WHS queries
 Feedback
 WHS regulations.
Question 14
The implementation of WHS policies in a business heavily depends on the management
of the company and the policies which is devised by a business. The WHS policies involves
various elements which impact the operational process of the business and therefore the same
needs to be considered while implementing the policies of the business. The data collection
process involves collection of appropriate data sources is essential.

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Question 15
The strategies which needs to be followed for ensuring safety of the workplace and also
the driver, the management of the company needs to undertake a proper Forklift training
program for developing the necessary skills of the driver and also ensuring that proper safety
precautions are always taken by the driver. The strategies which would be followed by the
business are listed below:
 Proper Forklift training program needs to be initiated.
 Precaution measures needs to be taken by the business for ensuring that activities of the
business are undertaken in an effective manner.
 Introduce a policy for keeping the speed of the forklifts to a minimum.
 Penalty should be introduced for any damages caused to safety of the employee.
 Implement a proper internal control so that proper supervision is maintained.
Question 16
The management of the company then needs to identify the issue which is faced by the
employee and also identify the number of employee who are affected. Similarly, the business has
the option of taking the service of HSR for investigating the issue and reviewing the impact of
the same. On the basis of the recommendation of the HSR proper measures are implemented in
the business.

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Assessment 2
Application of WHS Regulations
The WHS regulations which have been introduced by the government for ensuring that
the health and safety of the employees are maintained in a workplace. The case shows a business
of Takeaway Food Shop which operates on a small scale employing 20 workers. It is noticed that
oil is spilled on floors often which might cause serious injury to the employees in case they slip.
The risk needs to be averted and for the same purpose, the principles of WHS regulations need to
be adhered. Considering the provisions which is stated under WHS regulations, the above case is
related to Sub-Division 2 Primary Duty. It is the duty of any individual is to ensure that proper
care and ensure the safety of the employees of the business.
Issue Resolution Procedures in OHS Regulations
The issue resolution process which needs to be followed in a business requires primarily
the identification of the issue which affects the operations of the business. The operational
process of the business requires proper identification of issues and corrective measures needs to
be taken in accordance with the process of the business. The issue resolution process which
needs to be followed by a business are listed below in details:
1. The parties who are involved in conflict resolution are employer rep and the elected rep
or the nominated employee needs to meet the employee to resolve the issues of the
business.
2. In order to resolve the issues in a quick an appropriate manner the parties need to
consider some of the factors such as number and location of employees affected, whether
appropriate temporary measures are possible, the time needed to permanently resolve any
issues, overseeing the actions which is undertaken by the employee responsible.

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3. The details regarding the issues and resolution which needs to be provided to the
employees and also the health and safety committee.
4. The details also need to be forwarded to parties and different unions of the business.
Running Sheet
Time Action Responsible Person
11.30 am Ensuring that Kitchen and surrounding areas
are kept clean at all times. The oil spills need
to be clean immediately.
Manager of the
Business.
1.30 pm Ensuring that proper appliances and
equipment are present for cooking in the
Kitchen.
Kitchen Chefs and
Supervisor
2.30 pm Ensuring a work flow process is followed
which would allow the business to maintain
efficiency in the business.
Manager
4.00 pm Helping of other employees in work process
so that equipment and other kitchen
appliances can be handled with ease
Employees or staff
members.
Solutions to Workplace problems
The case shows that the major problem which is faced by the business for solving the
workplace problems are listed below in details:

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 The staff members of the business would be required to ensure that the kitchen and the
surrounding areas are clean.
 The manager needs to check the kitchen appliances and equipment so that the same are in
good condition and the overall risks which is associated with the same are significantly
low.
 The manager of the business need to formulate a health and safety plan so that the
employees are satisfied with the operations of the business.
Hazard Register
Hazard Identification and Analysis Action
Hazard and
potential harm
Risk Category
Significa
nt
hazard?
Yes/No
Practicable to Controls
required
(including
existing)
Person
responsible
Date
of
action
Complete
d by
Eliminate
?
Yes/No
Isolate
?
Yes/
No
Minimise
?
Yes/No
Injury Due
to Oil Spills
H
ig
h
Yes No No No Proper
Cleaning
and
tiding up
the place
Supervis
or
1st
Aug
ust
2nd
August
In
appropriate
Kitchen
Appliances
L
o
w
No Yes Yes No Regular
Checkin
g of the
applianc
es
Supervis
or and
Kitchen
Chefs
10th
Aug
ust
18th
August
Fire burns H
ig
h
Yes Yes Yes No Proper
insulatin
g Gloves
should
be used.
In
Supervis
or
15th
Aug
ust
20th
August

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addition
to this
safety
precautio
ns
should
be
maintain
ed
The best corrective action which can be taken by the business for enhancing the safety of
the employee is to clean the spills and ensuring that a safe working environment is maintained in
the business.
Letter to Owner
To the Owner
Takeaway Food Shop
Date: 20th August
Sir,
The case shows the business of Takeaway food stall which offers different variety of food
products so that operations of the business can be supported. The work environment of the
business faces a risk which can cause serious injury to the employees of the business. One of the
major solution which can be suggested to the management of the company is to ensure that
proper cleanliness is maintained in the operations and work environment of the business.
Another solution which can be suggested is to improve the internal control of the business. The

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management needs to ensure that proper control is maintained in the organization. In addition to
the supervisors of the business also needs to check the appliances and equipment of the kitchen.
Yours Sincerely
OHS Representative

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Bibliography
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