Significance of Staff Motivation and its Impact on Employee Productivity

This research and analysis focuses on the significance of staff motivation and its impact on employee productivity. It includes a case study on Tesco PLC and explores the concept, benefits, and challenges of staff motivation.

Applied business
research and analysis

Table of Contents
Title: ................................................................................................................................................1
Chapter 1: Introduction....................................................................................................................1
Chapter 2: Literature Review...........................................................................................................3
Chapter 3: Research Methodology...................................................................................................6
Chapter 4: Data Analysis ................................................................................................................8
Chapter 5: Time frame ..................................................................................................................18
Chapter 6: Conclusion ...................................................................................................................20
References .....................................................................................................................................22
Appendix .......................................................................................................................................24

Title:
To investigate the significance of staff Motivation and its impact over employees
productivity.
Chapter 1: Introduction
Overview of the Research
In today's business century, organisations are concern over enhancing the suitability of
organisational operations for the purpose of attaining high growth and success. Therefore,
employees are the heart of an organisation as the growth and success of business is based on the
increasing performance of employees. However, businesses are now concern over encouraging
their staff members through providing them monetary and non-monetary benefits which
involves, bones, incentives, working schedule, work place flexibility, opportunity enhancement,
promotion etc. Therefore, these are effective in enhancing the morale and capacity of individual
at work place (Anitha, 2014). In the present investigation area Tesco PLC is the chosen
organisation as it is a large British multinational retailer, which has its global business
operations. This report contains the study about analysing the significance of staff Motivation
and its impact over employees productivity. Therefore, aim and objectives are created to assist
the work in right manner and literature review is effective in developing the understanding of
individual in the manner of theoretical perspective. Research methodology is effectual in aiding
investigation activities in systematic manner, in addition to this data analysis is effective in
determining the accumulated information via the support of questionnaire and at the end
conclusion is made over the findings of the research.
Background of the Research
Motivation is defined as an essential tool for developing the workers productivity, thus it
is a inner state which causes a person to behave in a way which ensures the accomplishment of
some goals and objectives (Barnes and et. al., 2013). The present study aim to determining the
significance of staff Motivation and its impact over employees productivity, therefore, in this
Tesco PLC is selected for conducting analysis, in this manner it is a British global food supplies
and general product retailer firm. The base office of the firm is in Welwyn Garden City,
Hertfordshire, England, United Kingdom. The organization was established in the time of 1919
by the potential efforts of Jack Cohen. The organization is having 450000 representatives who
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are working with stunning energy to accomplishing individual just as expert development and
improvement. The firm is for the most part worry over spurring representatives at work spot to
increment hierarchical activities and capacities at commercial centre. Thusly, expanding
execution of workers may bring about building up the tasks of firm at more elevated level.
Rationale of the Research
The examination into thought depends on academic research which is comprising over
investigating the significance of staff motivation and its influence over employees productivity..
Consequently, it is compelling in building up the comprehension of an individual or student
towards the picked subject area (Barquet and et. al., 2013). The present exploration is compelling
in building up the thought and knowledge base of an individual in relation with the chosen
subject phenomenon, therefore, it is efficacious in providing aid in personal as well as
professional development of the researcher. The significant purpose behind directing the
exploration is the individual enthusiasm of the analyst as the specialist needs to build up their
very own capacity in connection to the part of staff inspiration and its effect over business
development.
Research Aim
To analyse the significance of staff Motivation and its impact over employees
productivity. A case on Tesco PLC.
Research Objectives
 To understand the concept and importance of staff motivation.
 To analyse the benefits of staff motivation and it's impact on employees productivity of
Tesco PLC. To determine the challenges faced by Tesco PLC, while motivating number of staff
members.
Research Questions
 What is the concept and importance of staff motivation.
 What are the benefits of staff motivation and it's impact on employees productivity of
Tesco PLC.
 What challenges are faced by Tesco PLC, while motivating number of staff members.
Chapter 2: Literature Review
Concept and importance of staff motivation
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According to viewpoint of Ashley Donohoe (2019) Employee motivation is necessary
aspect at workplace that leads to performance of department and organisation. It explains how
committed a staff members to job, engaged feels with with objectives of an organisation and
empowered to daily work. It is necessary for an organisation to motivate employees so that they
can work effectively (Belleflamme and Peitz, 2015). The company's motivation is directly linked
to its success. Motivation hereby aids to inspire employees to make the best contribution to
attaining the business goals. The manager act as catalyst that helps to improve the work
performance of all workers at the individual level, so they can perform in the best possible way.
Importance of staff motivation
Improves employees performance- Motivation is useful in improving worker
productivity, which implies that workers start to fill in according to their aptitudes with least
misuse of assets just as time, in light of the fact that roused individuals know legitimate
utilization of assets. Concerning this, inspiration helps in crossing over any barrier between work
abilities and furthermore improving effectiveness.
Minimize employees turnover- Motivation builds trust in staff members through
fulfilling their organizational needs. They always choose the option to sustain in Tesco and also
raise earnings as a contrast to leaving an organisation and increasing earnings (Bhatia, 2017).
Produce workforce stability- High morale increases the productivity of workforce. In
this, turnover among driven workforce is minimum likely, enthusiastic and work-related.
Promoting positive working culture is beneficial for business. Besides this, employees who scrap
and don't care about an organization's success will leave for gaining beneficial opportunity.
Benefits of staff motivation and it's impact on employees productivity of Tesco PLC.
According to opinion of Jagg Xaxx (2019) morale of staff is the key factor in success and
company efficiency. Workers of Tesco company apply to the vacant jobs at the creativity level
and energy. Finding the way to inspire staff members to become pressing concern for the
management to make improvement in competitive business. Benefits of staff motivation on
Tesco Plc mention below:
Working environment- This is populated by people engaged in work and excited about
an organization's potential as well as appreciating the position that will make it happier to be a
workplace than people filled with it. In this, positive working environment developed by
motivated workers and from this they will work together for attain specific objectives.
3

Improve product quality- Motivated workers will make a difference between products
and the best products. While well-trained and the highly skilled employees will get motivation-
related work done (Bushway and Apel, 2012). Motivated staff members focuses on the high-
quality production of products based on set goals. It is helpful in give customers best experience
to make them loyal towards an organisation.
The employee motivation develops positive impact on employees productivity in Tesco
organisation as it helps in motivating employees so that they can increase their performance and
focus on attaining the specific objectives within given period of time. Motivated employees work
together and focus on improving productivity of organisation.
Challenges faced by Tesco PLC, while motivating number of staff members
As per viewpoint of Lisa McQuerrey (2018) Team Motivation is necessary in an
organisation as staff members require to be willing constantly to do best and also give better
outcomes. Managers can hard time in keening staff members ear in order to each at full potential.
Motivation seems to simple management function and this is more challenging. Different
challenges given below which faced through the managers of Tesco Plc while motivating
employees:
Changing workforce- It is a main issue faced by the Tesco company while motivating
employees. Staff members are part of company with different expectations and requirements.
Various employees have the different attitudes and background (Carrion Cortes and Caceres
Tercero, 2012). In context to this, company is not aware about diversity in workforce and also
not clear regarding various ways of motivating diverse workforce.
Invisible employee motives- Under this, supervisors have troublesome occupation when
looking towards the motivators. According to movement of staff individuals, they can assume
what should the work as spark. There is a need to chiefs to locate the viable approaches to propel
representatives and on the off chance that workers face any issue, at that point settle it in a viable
way.
Lack of Challenging Work- Staff members which are bored unmotivated typically. In
this, they may not be take interest in the tasks which they perform at work they can attempt. In
context to this, main issue is arising from hiring the inappropriate or unqualified employees, not
taking benefit of the skill set of staff members and many other issues (Chan and et. al., 2016).
This issue can be addresses on many fonts consisting interviewing stage and assure that selected
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person should able to match with the job requirements. Manager of Tesco company should
provide the training to employees so that their skills can be enhanced and they can give their
better performance.
5

Chapter 3: Research Methodology
Research approach is characterized as the particular procedure or device that are applied
to choose, process and investigate a data in connection to a particular subject wonder. It involves
the hypothetical investigation of the collection of strategies and standards related with a
predefined branch of knowledge (Domingo, 2013). This area is transfer upon various
applications which are reasonable in helping the general work in right way to coming to at the
potential result.
Type of Investigation: An exploration is primarily of two sort, i.e. qualitative and quantitative
research Therefore, in the execution of an examination work, the key rationale of an investigator
is to choose the most suitable instrument for helping the work in right way. In the present
examination work, qualitative is primarily applied by the researcher, consequently it is successful
in leading detailed analysis over the area of the significance of staff Motivation and its impact
over employees productivity (Elnaga and Imran, 2013). Thus, qualitative research is effective in
executing work via the support of individual's observation.
Research Design: This is the key thought of the researcher to choose the most reasonable plan in
regard to help investigation exercises in systematic way, subsequently, research design is
recognised as the blue print of the research, along these lines this area is relay upon descriptive,
exploratory and experimental research design (García-Álvarez, 2015). In the present research
work clear research configuration is principally applied by the researcher, therefore it is effective
for qualitative analysis and provides detailed information which could be effective in effectively
aiding investigation in right manner.
Data Collection Tools: This is the basic acknowledgement of the researcher is to assemble data
from the most appropriate sources, therefore, this section of investigation is encompasses over
primary and secondary source of data collection. In the present investigation work, both primary
and secondary sources are applied by the researcher as to social occasion substantial and
dependable data to coming to at the potential result (Gujarathi, 2015). Primary research is
compelling in gathering information for the very first time, in this manner, in the new data is
assembled which isn't amassed previously, in the primary research, data is for the most part
gathered by means of survey, questionnaire, interview, focus group etc., primary examination is
executed through the help of questionnaire and then again, secondary examination is successful
in creating writing audit by means of the help of books, journals, distributed research articles and
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so forth. Subsequently this segment is successful in building up the comprehension of the student
in connection with the picked branch of knowledge.
Data Sampling: Sampling is mainly consist over picking up a group of people who are relevant
for a specific subject phenomenon to provide valid and reliable information. Therefore, sampling
is principally developed through the original population (Keep, 2014). This area is mainly based
on probabilistic and non-probabilistic sampling, therefore, in the present investigation work
information is mainly gathered through convenience sampling in which people are selected
through a specified area. In this 40 respondents are taken as the sample size for determining the
investigation in proper manner.
Ethical Consideration: Ethics seeks with moral values and principles. Therefore, investigators
are facing multiple issues in the execution of an investigation. In addition, researcher should
have to follow all ethical or legal rules and regulations that are based on research aspects as it is
effective in reducing the chance of errors and conflicts (Larsson and Creutz, 2012). It is the
obligation of researcher towards their calling, respondents and customers that he ought to act
them in a well habits. The individual has no privilege to constrain anybody while gathering
information and data. There are numerous moral rules made by the experts; it includes members
must not to be hurt at all and they will be treated with deference.
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Chapter 4: Data Analysis
Frequency Table:
Questionnaire
Q1) Are you having an appropriate understanding regarding the concept of staff
motivation?
Frequency
Yes 38
No 2
Q2) According to you, staff motivation is effective for a business to develop their
overall performance and productivity?
Frequency
Yes 36
No 4
Q3) According to you what benefits are gained by Tesco PLC through motivating
employees at work place?
Frequency
Better productivity 15
Lower level of staff turnover 8
Improved product quality 7
Lower absenteeism 10
Q4) As per your opinion, which kind of influence does staff motivation has over
the productivity of Tesco Plc?
Frequency
Positive 36
Negative 2
neutral 2
Q5) According to you, What are the basic need for an organisation to motivate
their employees at workplace?
Frequency
Productivity Enhancement 15
High market competition 7
8

Improved employee efficiency 10
Improved employee satisfaction 8
Q6) As per your view, What kind of benefits are provided by the organisations to
encouraging their employees at work place?
Frequency
Monetary benefits 20
Non-monetary Benefits 10
Both 10
Q7) According to you, monetary benefits are essential for Tesco PLC in
motivating employees at work place?
Frequency
Yes 37
No 3
Q8) As per you view, what key challenges are faced by Tesco PLC, while
motivating employees at work place?
Frequency
The constantly changing workforce 10
The invisible employee motives 8
Cross-Cultural Challenges 12
Designing Appropriate Rewards Programmes 10
9

Thematic Analysis
Theme 1) Individual are having an appropriate understanding regarding the concept of staff
motivation.
Q1) Are you having an appropriate understanding regarding the concept of staff
motivation?
Frequency
Yes 38
No 2
Interpretation:
In the present investigation work survey is conducted among 40 respondents and out of
that 38 are having a proper apprehension in relation to the concept of staff motivation, therefore,
this is a wide area of investigation and the a crucial issue which is mainly faces by the
businesses. Leftover individual's are not cognizant as they are not having suitable cognition
related to the area of staff motivation as per their views they are not much interested towards the
chosen subject area.
10
Yes No
0
5
10
15
20
25
30
35
40 38
2
Frequency

Theme 2) Staff motivation is effective for a business to develop their overall performance and
productivity.
Q2) According to you, staff motivation is effective for a business to develop their
overall performance and productivity?
Frequency
Yes 36
No 4
Interpretation:
As per the description evaluation of the preceding chart it has been evaluated that 36 out
of 40 people said that staff motivation is effective for a business to develop their overall
performance and productivity. Therefore, high motivation of employees may resulted in
developing the productivity of the firm. On the other side leftover individual are not in approval
with the same as per their view staff motivation is not much effective for a business to develop
their overall performance and productivity.
11
Yes No
0
5
10
15
20
25
30
35
40 36
4
Frequency

Theme 3) There are different benefits are gained by Tesco PLC through motivating employees at
work place.
Q3) According to you what benefits are gained by Tesco PLC through motivating
employees at work place?
Frequency
Better productivity 15
Lower level of staff turnover 8
Improved product quality 7
Lower absenteeism 10
Interpretation:
According to the evaluation of the study it has been determined that there are various
benefits are gained by Tesco PLC through motivating employees within organsiation. 15 out of
40 people are in favour with better productivity, 8 people are in favour of lower level of staff
turnover, 7 people are in favour of improved product quality and remaining are go with lower
absenteeism. Therefore, these recognised as the key benefit which are mainly gained by Tesco
via motivating workers.
12
Better productivity
Lower level of staff turnover
Improved product quality
Lower absenteeism
0
2
4
6
8
10
12
14
16 15
8
7
10
Frequency

Theme 4) Staff motivation has positive impact over the productivity of Tesco Plc.
Q4) As per your opinion, which kind of influence does staff motivation has over
the productivity of Tesco Plc?
Frequency
Positive 36
Negative 2
neutral 2
Interpretation:
From the in-depth analysis of the above mentioned chart it has been interpreted that 36
out of 40 people said that staff motivation has affirmative influence on the productivity of Tesco
PLC, therefore, as per their view highly motivated employees are effective for the progression of
the business and 2 individual's are not in approval with the same and leftover people are neutral
as they are not giving any description on this study.
13
Positive Negative neutral
0
5
10
15
20
25
30
35
40 36
2 2
Frequency

Theme 5) There are different need for an organisation to motivate their employees at workplace.
Q5) According to you, What are the basic need for an organisation to motivate
their employees at workplace?
Frequency
Productivity Enhancement 15
High market competition 7
Improved employee efficiency 10
Improved employee satisfaction 8
Interpretation:
The above mentioned graph stated that there are different need for an organisation to
motivate their employees at workplace. Therefore, 15 out of 40 people are in favour of
productivity enhancement, 7 are go with higher market competition, 10 are in favour of
improved employee efficiency and remaining are in favour of improved employee satisfaction.
Thus these are the key need of businesses to encourage employees at work place.
14
Productivity Enhancement
High market competition
Improved employee efficiency
Improved employee satisfaction
0
2
4
6
8
10
12
14
16 15
7
10
8
Frequency

Theme 6) There are multiple benefits that are are provided by the organisations to encouraging
their employees at work place.
Q6) As per your view, What kind of benefits are provided by the organisations to
encouraging their employees at work place?
Frequency
Monetary benefits 20
Non-monetary Benefits 10
Both 10
Interpretation:
As per the in-depth analysis of the exploration it has been evaluated that there are
different benefits that are are provided by the organisations to motivating their employees within
organisation. 20 out of 40 people are in concern of monetary benefits, 10 individual's are go with
non-monetary aspects and leftover are go with both as per their view, these two are equally
requires to be implemented by the businesses to motivate their employees.
15
Monetary benefits Non-monetary Benefits Both
0
2
4
6
8
10
12
14
16
18
20
20
10 10
Frequency

Theme 7) The monetary benefits are essential for Tesco PLC in motivating employees at work
place.
Q7) According to you, monetary benefits are essential for Tesco PLC in
motivating employees at work place?
Frequency
Yes 37
No 3
Interpretation:
The above mentioned graph stated that 37 out of 40 people said that monetary benefits
are essential for Tesco PLC in motivating employees at work place, as per their view monetary
benefits includes incentives, compensations, extra rewards etc. are effective in developing the
moral of employees and leftover individual's are not in concern with the same according to their
opinion monetary benefits are not much essential for Tesco PLC in motivating employees at
work place.
16
Yes No
0
5
10
15
20
25
30
35
40 37
3
Frequency

Theme 8) There are different challenges that are faced by Tesco PLC, while motivating
employees at work place.
Q8) As per you view, what key challenges are faced by Tesco PLC, while
motivating employees at work place?
Frequency
The constantly changing workforce 10
The invisible employee motives 8
Cross-Cultural Challenges 12
Designing Appropriate Rewards Programmes 10
Interpretation:
The above mentioned chart stated that here are different state of affairs that are faced
through Tesco PLC, while motivating employees at work place. 10 out of 40 people are go with
the option of the constantly changing workforce, 8 individual are in approval of The invisible
workers motives, 12 people are go with Cross-Cultural Challenges and leftover are in favour of
Designing Appropriate Rewards Programmes. Therefore, these are the major challenges which
are faced by the businesses due to motivating employees.
17
0
2
4
6
8
10
12 10
8
12
10
Frequency

Chapter 5: Time frame
18

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Chapter 6: Conclusion
The investigation into actualized action is depend on analysing the significance of staff
Motivation and its impact over employees productivity. This is a broad area of research,
therefore, from the detailed evaluation of the exploration it has been summarised that staff
motivation is a crucial thought which is requires to be considered by the businesses for
developing the operations and function of the business, therefore, higher motivation of
employees are effective in increasing the morale of the employees at work place. In this
contemporary business world, the potential purpose of the business environment the key motive
of the business is to enhancing its operations and reach at market place for the purpose of
maintaining the sustainability of the organisational operations at market place. From the opinion
analysis of the respondents it has also been concluded that majority of respondents said that, it is
important for the businesses to motivate their employees for the purpose of increasing employees
productivity and performance, therefore, company has also gained multiple benefits via
encouraging employees at work place. Thus the productivity of the firm has enhanced, the
turnover of the firm has reduced, performance of business has increases, reduction in employees
absenteeism has also reduced. As per the views of the selected respondents it has also been stated
that, businesses now a day's are very much concern over encouraging employees at work place
by providing them monetary and non-monetary benefits like incentives, compensation, flexible
working schedule, rewards, promotion etc. Thus high encouragement of employees are effective
in boosting the morale of employees to attempt business objectives in more effectual manner.
However, businesses and its management are focuses over motivation workers to contribute their
skills and knowledge base in the development of organisational operations and functions. In the
present study area, majority of individual said that there are multiple challenges like The
constantly changing workforce, The invisible employee motives, Cross-Cultural Challenges,
Designing Appropriate Rewards Programmes etc. are faced by the businesses in the
implementation of motivation practices, therefore, these affects the moral of employees, which
has a direct influence over the operations of the firm. However, for reducing such challenges,
businesses are concern over providing monetary and non-monetary benefits to the old as well as
new employees in respect to attaining higher growth and success at market place. From the
evaluation of the project it has also been determined that, employees are the key asset of the firm
and the growth and success of businesses are based over the performance of employees, so the
20

management of the firm is focuses over encouraging employees to improvise the operations and
functions of the workers, which could be resulted in better productivity and performance.
21

References
Books and Journals
22

23

Appendix
Questionnaire
Name:
Age:
Gender:
Email:
Q1) Are you having an appropriate understanding regarding the concept of staff motivation?
Yes
No
Q2) According to you, staff motivation is effective for a business to develop their overall
performance and productivity?
Yes
No
Q3) According to you what benefits are gained by Tesco PLC through motivating employees at
work place?
Better productivity
Lower level of staff turnover
Improved product quality
Lower absenteeism
Q4) As per your opinion, which kind of influence does staff motivation has over the
productivity of Tesco Plc?
Positive
Negative
neutral
Q5) According to you, What are the basic need for an organisation to motivate their employees
at workplace?
Increases in productivity
High market competition
Improved employee efficiency
Improved employee satisfaction
24

Q6) As per your view, What kind of benefits are provided by the organisations to encouraging
their employees at work place?
Monetary benefits
Non-monetary Benefits
Both
Q7) According to you, monetary benefits are essential for Tesco PLC in motivating employees
at work place?
Yes
No
Q8) As per you view, what key challenges are faced by Tesco PLC, while motivating
employees at work place?
The constantly changing workforce
The invisible employee motives
Cross-Cultural Challenges
Designing Appropriate Rewards Programmes
Q9) Recommend the ways which can be effective for Tesco PLC in motivating employees at
work place?
25