This document discusses the importance of corporate strategy and its implementation in the business world. It includes a case study of Vodafone, analyzing its external analysis, key competencies, and strategy evaluation using the SAFE criteria.
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Table of Contents INTRODUCTION..........................................................................................................................3 MAIN BODY..................................................................................................................................3 Q1- External Analysis of industry and find out the set of opportunities and threat..................3 2) External analysis of the company to find out their key competencyin the business and their strength and weakness.......................................................................................................6 3) Evaluate strategy using the SAFE criteria............................................................................10 CONCLUSION..............................................................................................................................12 REFERENCESS............................................................................................................................13
INTRODUCTION Corporate strategy is stratified the advancedstrategicplan of the companywhich specify the companies corporate overall directions and Goals and also the way in which will be accomplishwithin the strategic management fumctions It is long term, intelligibly defined vision of the path of a company. ThisreportwillcovercasestudyofVodafonewhichisBritishmultinational telecommunication company who are having reach in all around the world. There are more than 95000 employees are working for them. This report will carry out external analysis if the Vodafone company, so they an find the opportunities and threat ion their business to take competitive advantages. This report will also include SWOT analysisto find out companies strength and their weakness andconduct VRIO analysis o identify the core competency of the company. In the end of this report will evaluate the strategy on the basis of Suitability, Acceptability and feasibility. MAIN BODY Q1- External Analysis of industry and find out the set of opportunities and threat In this modern world, mobile, internet and data arethe biggest performer in the telecommunication industry.The companies who are working under this industry are providing services, mobile phones, internet, digital communication services, internet television and many more internet things (Chesula,and Kiriiny., 2018). This industry is one of the fastest growing industry of the UK and also contribution in the economy of the country. Political factors Issues like regulationcome up with the frequently.The government has one ideahow the telecommunication shouldbe handled. The peoplehave another.WiFiandinternetare one of the important part of the human's life wherethey needinternet, so they can stay connected with the world.Telecommunication companies take the dataof the customer to provide them servicesbutas per thegovernment lawsthey haveput theircustomers data privateotherwiseitcanbeproblemsforthecompanies.Politicalfactorshassome opportunities for this industry likegovernment support.Many countriesareinviting the telecom companies to investso people in their countrycanbe educated thoughinternet and get jobs opportunities. Threat for the companies are that the traditional political risks related to the regulation and network licensing and some trade barriers.
Economical Economical issues like increase in unemployment rates in the country can be beneficial for this industrybecause people will be ready to work in lower wagesso company can save moneyandusemoneyfortheotheractivitiesliketrainingfortheemployeesand implementation of the new technology but it becomes threat for this industry when employment rate incenses the the existence employees demand for the higher salary and it hard to fund the employees who will be ready to work in lower salaries. Social Social cause also have a deep determinant on the industry and its profitability. Property is key to so many things regard work and entertainment. Worldwide, the use of net based services has grownup. A high number of group are using the social media for fun and their business. From YouTube videos to Netflix, video moving services all require a very good property. This iscreating opportunities for the companies within this industry but the threat on the company is peoplearemoreconcernabouttheirprivacy,andtheyarenotfellingsafeusingthe telecommunication services. Technology The telecommunication industry is totally depended on the technology becausetheir business concepts are technology based ad they also provide their services a thorough the digital technology (Dandage,Mantha and Rane., 2019).Thisadvance technology is helping them to grow their business in the marketandnew trends in the market like 5G network will create opportunities for the companies. They can gain competitive advantagesif they will implement new 5G technology to provide fast serviceswill helps the companies in this industry to grow their business. There are some technology threat and one of themis advancetechnology pricing. Innovation and the adoption of new technology in this industry is very high. Its not that easy fir the companies within this industry ti adopt new technologyat their workplace it takes both time and money. Environment Governmental institutes are putting pressures ion this industry where they are forcing the companies within this industryto address the issueswhich are related to the environment and give their contributionfor the welfarefor the environment and it is become threat or the companiesbutthis can be opportunity for this industry as welltechnologyaddressing the
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issues like the environmental issues create good image of the company and companies can gain loyalty of the customer and gain competitive advantages. Telecommunication companies should put the trees and run the programs which give contribution to the environment, and they can increase their goodwill in the market and take growth in the telecommunication industry. Legal `Worldwide legal conformity gives rise to big danger for the telecom supplier. Apart from the common labor and employment legislation, there are various other laws and permit that are necessary to be complied with. In US, the broadcasting regulations are overseen by the FCC which was accepted by the Congress in year 1934. This all are threat for this industry, they can create opportunity by pay their taxes and create good relationship with the government, so they can get the support, and they can remove the threat from the government, and they can also get the support from them which is beneficial for the industry. Porter's five forces The porter's five forcesis the toolfor examinecompaniescompetitive environment, andthey canalso fine their position in the industry. There are total five forces which are explained by the Michael Porterwho developed this tool.Here arefive forces of this framework- Threat of new entreats The Threat of the Fresh and new telecommunication business is low because the barriers in this industrycreate threat for them (Fernandes and Garcez., 2019). Companies who want to come within this industry have to pay high amount of money to get the license fess and coupled by spectrum availability andissues relatedto the regulation attached with theindustry. Similarly the coast of the setting up company infrastructure andtechnology implementation need hugefinancesome of the companieslikeVodafone become also become the threat for them. Industry rivalry The Vodafone companyhas faced extremehigh rivalryfrom their competitorsdue to the low prices for calling. Other companies are providing their customers low rates calling, so they can take competitive advantages in this industryand this is forcing them to decrease their call rates prices as wellotherwise their customers canswitch their network with the other companies. Andtheir competitors arealso innovating their technology and providing the best
possible services to their customers this means That the Vodafone company has to provide the similar services to stay in the competition. Bargaining power of Buyers The bargaining power of thebuyers within the telecommunicationsbusinessisvery highbecausethey have more optionandthe services within thisindustryis same andif there is only similaritywhichis in their product and services prices. They have to keep their customers attached with their customerswhich the lower prices otherwisecustomers have options to go with other service provider. Bargaining power of suppliers The suppliers o the Vodafone company have a high power to bargain with them since the company started operating with the good margin as compared to the other (Ferretti., 2016 Gottfried, and et,al., 2018). As the leaders of thewhole marketplace,thismeans that the organization can easytake upany price increments from the raw material providermore than their rival can.Vodafone company is able to keep their product and service prices and making profits in the market where they are operational their business. Threat of substitute product TheVodafone company faces a competitivethreat for their product and their services. The Landline the CDMA services aretheone of the fast decliningwhilebroadband services arethe accelerating coming comment. Video meeting, VOPI such as Skype, Google Talk and Yahoo Messenger, email and social networking have appear as secondary to mobile services. Still, due to the strong buyer power and effectual economies of scale, Vodafone does not demand to pass down the costs attributed to permutation to consumers 2) External analysis of the company to find out their key competencyin the business and their strength and weakness. Vodafone company is one of the top telecommunication companywho are able satisfy the needs anddemand of the customers through theirproduct and their services.Strength and ofthe companyis their marketing team who are ableto provide right message to their customers. Weakness of the companyis their employees who are not able to satisfy their customers through the services they need training and development. Here are five strength and weakness are - Strength
Great reputation in the market and one of the oldest telecommunication company Marketing teamis threat for them because theyare havinggood knowledge ofthe tools Getting raw material for the suppliers in law prices, so they can provide some addition services to their customers (MILAO., 2018). Weakness Lack of new technology at the workplace Employees need proper training No proper use of financial sources. Porter's value chain analysis The value chain investigationis the strategywhich is used toanalyses the companies internal activitiesand theirgoals is toacknowledgewhichactivities of theVodafone company is most valuable and it will also help to identify the competency. Primary activitiesActivities Inbound logisticVodafone company has a complexset of the suppliers,includingvendorsforthe equipment,infrastructureandservices providers.Thiscompanyhastheirown transmissionnetwork(Varelasand Georgopoulos.,2017).Theytaketheir necessary equipment from their suppliers, so they can provide services to their customers. The superiors of the Companywhocontrol the inbound logisticshave thecompetency to manage everything so company can able to providewiderangeofservicestotheir customers. Outbound logisticsThis logisticsincludes theproduct transfer to the customers by transient throughdifferent
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intermediator. Some of the outbound logistics activitiesarematerialmanagement, Scheduling, transport and delivering to the end customers.Vodafone company analysesand optimistthe outbound logisticsto research competitiveadvantagesbeginningand achievetheir developmentof the business. This shows the professionalism competency in this company . Marketing and salesThis is one of the most important part which helps to aware customers of theVodafone company abut their new services an product. They used to run campaignon thesocial mediaplatformlikeTwitter,Facebooketc. marketing team of the company has proper knowledge of the markets, and they are during digitaltoolstoruntheircampaignand providingcompetitiveadvantagestothe company (Mudambi and Puck., 2016). Every members of the marketing work in team which shows teamwork competency in them. ServicesThe Pre- sales and the post sales services are offered by theVodafone company to their customerswhich helps them to develop the loyalty in their customersad they can take competitive advantages, leaders ad mangers of the Vodafone company haveleadership and management quality, so they are able to control the activitiesof their employees, so they can providethebestpossibleservicestotheir
customers. Leadersare also an competency whichis helping theVodafone company to achieve their goals and their objectives. VRIO Analysis of Vodafone company Valuable Financial resources of the company are most valuable resources and there are very few companies who are having strong financial resources so Vodafone company can invest money on the new technology andtakings competitive benefits in the marketplace. Employeesof the Vodafone company are most valuable resourcesbecausetheyare having core competencyof effective commutationwhich they learn during their training, sothey are able to provideeffective services to their customers and help to satisfy their needs. Rare Distribution network of the Vodafone company is rare and managed properly. Financial resources of the company are very rare becausenot each companyin this industry have well arranges financial resources Patent of theVodafone companyrare resources.These patents are not is easily availableand are not processed by the competitors (Purcell, Crona, Lalavanua and Eriksson., 2017). This allows this company to interference from their competitors in the market. Imitable Companies financial resources are too much costly to imitate because it can be acquired by the other companies as well if they invest in the research and development. Employees of thecompany are also not costly imitatebecausethe othercompanies can also have employees with the same skillsthrough training. Distribution channels of the company is also very costly to imitate by the competition, competitors world have to invest more in their own distribution channels, so they can build the distribution channels like theVodafone company
Organization Financial resources are well organized ,finance managers of the company ensure that each department of the Vodafone company is using the resources properly or not. Structure of the companyare well organizedwhere theyare able to maintain flow of communication which help to get success to them. The patents of theVodafone company are not thatorganizeditmeans that the organization is not usingtheir patentsrights to their full efficiency andtheir Full potential. Asfreshcompetitive advantagesexist that can be changes into the sustainable competitive advantages 3) Evaluate strategy using the SAFE criteria VodafonecompanywilluseCompetitivePricingstrategytotakecompetitive advantages,. This strategy makes sense for the company because they are having strongand in the telecommunication industry every product and services are similar built the prices o and rate are differentsocompetitivepricing strategywill put the pressure on the other companies are they will able totake competitive benefits in the industry and show their existence in the market where they are running their business activities(Sholihah,Maezono, Mitake and Shimomura., 2019). Flexibility TOWS Matrix Strength / Opportunities Vodafone companyhas strength that their financial resources are strong, and they can usetheir financialresourcestoMaximizethe opportunitiesby implementingthe new technologyat their workplace. This will increase their efficiency, and they will able to provide better services to their customers and add competitive advantages in the industry where they are operative their business. Strength/ Threat Marketing team of theVodafone company is strong, and they arehaving knowledge o the all the digital resources. This can be used by the companies superiorsto take competitive advantages, and they can minimize their strength which is string competitive pressure for other companies.They can advertise their product and services in the marketandtake the
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competitive advantages. This will minimize the threat from the Vodafone company ad they can stay in the compaction. Weakness/ opportunities Vodafone company s weakness is theirtechnologywhich is stooping them to take competitive advantages n the market. The technology which they are using old, and they need to implementnew technology . New technology at the workplacewill decease the weakness and maximize companies opportunities, and they can satisfy the needs and demand of their customer and take the competitive advantagesby providing the better product and the better services to the customers. Weakness/ Threat Companies weakness is theiruntrained employeeswho are not having skills and knowledge of the work (Tharwat., 2018). They can decrease the weakness and avoid the threat by providing training to their employees. This will provide them a chance to develop new skills which can helps them to do their work properly andit will also assist Vodafone company to take the competitive advantages in the market which means that firm decreasing their weakness and also avoiding the threat by taking the competitive advantages in the market where they are operating their business. Acceptability Stakeholder Analysis Stakeholders are the most valuable part of the company, and they help to run days to day activitiesof the company. Vodafone company top important stakeholder areemployees, superiors and their investors. They help in the evaluation of the strategy in the company. Leaders and manger Leader and managers of the Vodafone company are top superiors and Stakeholder of the company who control each and every activity at the workplace andlead the employees at the workplace. In the implementation of the strategy they will take the decision and make the plan to implement strategy. Employees Employees of the companyare one of the most valuableStakeholder of the company because they run day to day activities of the company and in the strategy implementation they
will play important role because they are associated with the main task, its their responsibility to provide services to the customers (Tolson., 2019). Investors Investorsinvest in the company, so they can get better returns. They are also a Stakeholder of the company andIn the strategy implementationthey willplay important role because they will invest money for the strategy implementation. Feasibility To implement the strategies,Vodafone company will needfinance resources and make the proper budget whichcan make their strategies successful, and they can take competitive advantages.It isresponsibility of thesuperiors of the company totake decisions and make strategies but employees are responsible to work according to the strategies and to develop skills in the employees leaders of the company have to provide them training. CONCLUSION As per the report will carry out external analysis if the Vodafone company, so they an has been founded the opportunities and threat ion their business to take competitive advantages. This reportalso has been concluded SWOT analysisto find out companies strength and their weakness and conduct VRIO analysis o identify the core competency of the organization. In the end of this study has been evaluated thestrategy on the basis ofSuitability, Acceptabilityand feasibility.
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Varelas, S. and Georgopoulos, N., 2017. Porter’s competitive forces in the modern globalized hospitality sector–the case of a Greek tourism destination.J Tour Res.18.pp.121-131.