Please follow the brief and structure-there are 4 photos with helpful information-- many thanks---the case study I choose is Case nr 3- Zara and Evaluate Zara Online Strategy
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APPLIED CORPORATE STRATEGY
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INTRODUCTION Corporate strategy can be defined as that series of action which is been adopted by various organizations so that they can manage their resources well, and these strategies also assist them in achieving their goals and objectives (Rugman. and Verbeke, 2017). This also helps them in gaining a competitive advantage. It mainly encompasses those activities that can support organization in their development. It is necessary to adopt different strategies with the change in market situation so that business can sustain for a long time. The report will emphasize Zara and evaluate their online strategy. Zara SA is a Spanish apparel retailer based in Arteixo in Galicia. Zara is part of Inditex, one of the largest fashion retailers in terms of sales in the world. (Hanbury,2018). The main purpose of the report is to analyze the business environment of Zara to gain effectiveness of their corporate strategy. It will also identify and discuss organizations resources and unique capabilities. It will also evaluate market development strategy that has recently been adopted by the company. 1.EXTERNAL ANALYSIS There are various external factors that can affect the working of the organization, these factors can act as an opportunity or threat for them. Political factor:Political disruption has affected Zara and also the economy of the nation. It has been analysed that political turmoil has severely affected the supply chain of the company and has given rise to several problems for the brand. To overcome this threat Zara has limited their supply chain operations to UK and neighbouring nations. The brexit impact may be a threat to zara as it will impact on their growth in UK market. As there will be change in government policies and procedures can also affect the operations of business internationally. (Zerfass. and Viertmann, 2017). Economic factor:Economic condition of any country can affect the business of the organization. The factors are related to GDP, inflation rate, economic growth, etc. It has always been a critical factor in terms of business, Zara has taken it as an opportunity and adopted a great strategy which is known as affordable pricing. So due to Brexit GDP of UK will decline which can be a threat to company (Slack. and Brandon-Jones, 2018). Social factor:Zara is focused on its affordability as Zara is considered one of the fashionable brands for most of the shoppers. According to Zara good quality product doesn't need lots of money as it has the positive strong presence that enables Zara to collect the profit margin regarding its stakeholders as buyers feel that are getting the
best deal. Another threat is frequent change in customer taste and preferences in fashion, which may impact on Zara growth. (Zerfass. and Viertmann, 2017). Technological-Zara is a well-known brand as it is the most popular brand in terms of affordability and high quality. Zara has both a large amount of audience and money required to get the most data. The company is looking out for big data as it implements the RFID technology which automatically counts the products without stand in a queue and customers feel more relaxed. Technological advancement of Zara is a better opportunity to reach and appeal the costumers. There lies a vast number of opportunities for Zara in the e-commerce sector. It can focus on online selling of goods as well as to attract more customers and earn revenue. They can expand in those target market where people buying power is rising. For example, a market like India. it will enable in increasing customers base and capitalizing market potential. Legal Zara is one of the recognizable brands as it has to operate in-bounds regarding the law as Zara is the one that loves to capture the trends of hot clothes every week and also make them more affordable to the Costumers so Zara is bound to run some issues regarding the copyright. As various retailer accused Zara of stealing the design as well as clothing concepts from the firm like Balenciaga and Adidas, Zara had faced uncomfortable situations, which can be a threat to company (Danziger, 2018) Environmental Feasible development has ended up a necessity for any trade to outlive in a worldwide environment. Zara contributes to a great extent in sustainability. Inditex is pulling towards making the stores a hundred per cent productive. They will offer assistance in sparing energy and reusing. It too works towards removing dangerous waste delivered from its production. They have also created a line of design- wear which centres on sustainable clothing. Porter five force Competition within Industry - High Benton, GAP, H&M are the biggest competitors of Zara. The brands are recognized by being affordable and fashionable. Zara's sales are higher than Benton's and GAP's but similar to H&M's. Zara's supply chain is more responsive as various other retailers take months to change their old fashion clothes but Zara changes its collection within 2weeks. Thus Zara is well known for the latest trends, the current change in customer tastes and preferences can affectZara’s revenue. (Eccles and Youmans, 2016). With
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the actual economic deterioration, Zara needs to compete with lower price retailers as Primark. (Gallaugher,2018) The competition in the retail sector is high. ThisPositioningMapgives Zara anoutlineof its position inconnectionto that of competitor brandsinsidethemarket(Posner, 2011). There'sa very strongrivalryamong competitors as companiesought tobattleformarketshare. Zara isseenas beingslightlymorein voguethan its competitors.(Tokatli,2018) Potential of new entrants- Low With the rise of the fashion industry, people focus more on the latest products and if the products are more economical then customers are attracted towards the brand. The profitability and uniqueness of retail industry attract new players. The initiation of a price war among existing businesses on the market is also an advantage for new entrants.In any case,highcosts for setting uptrade, andpromotingetc makes ittroublesomefor new participants.Anewplayer must havereasonableassetstodevelop a new line of fashion. Zaraas of nowhas the advantage of economies of scale andbuilt upbrandtitle which makes iteasy fornewplayers to enter. Power of suppliers- Highsuppliers Zara has strong bargaining power of the suppliers as it offers their suppliers the contracts which are licensed based. The cost of switching from Zara to another firm is very high and the company established relationships that can be more loyal to the suppliers and also have the full knowledge regarding safety as well as quality. Suppliers also enjoy the price-setting for needed materials.As there areproceededliberalization of theworldwideexchange, thecontrolof theprovideris less throughcontentionfrom themakersinlowwage boundaries such as China.Providerscontrolis considerably highbecause itconsumesmore timeto set upquality partnerships. Theprovidercontrol ofhagglingis more when theindividualswithin theindustryencounterhigher costs by exchangingto anunusedprovidersince theprovidersare welllearnedonguidelinesof securityand quality.Thus, Zara organizes thedifferentlicensesadvertisedto all providersandthuswith the existingauthorizingcontract, thecontrolof theprovidersis advancedebilitatedas they are requiredto staytospecificarrangementswhich Source: Wordpress,2019
minimizevarietyorcontrolof theplans.Therefore, the power of the supplier within Zara is high. (Parawansa, 2015). Power of Customers- High The consumers of Zara are from the middle class and upper class. Even if competitors of Zara also supply similar products,clientdevotionto the company’sitemsplaces more weight oninnovation.Zara focuses on new trends faster compared to other brands and also offers low prices. These facts increase customer loyalty (Zerfass. and Viertmann, 2017).Indeedeven though Zara hasexceptionallynumerousdirectrivals such asGap and H &M its brand has stillimpressivefaithfulcustomers. Zara remainsafloatfrom its competitors. The chances of buyers’fetchedofexchangingto other brands are moderatelyhighin case theydon't just like thecostsetting.So, buyer power is high. Threats of substitute products- High Nowadays individual personality is shown through fashion products. Zara and its competitors display similar products, so the customers can easily switch. Constant changing in buyers preferences represent a high threat for substituting products. Various new online shopping sites are also one of the threats of Zara, as they can offer similar products at a low price. Therefore, the threat of substitute is high. Conclusion:The customers are more concerned about the notoriety of the brand. Subsequently, a company such as clothing industry offers quality which makes the buyers to not choose other alternatives. 2. INTERNAL ANALYSIS The internal analysis of the business environment is useful in identifying company position, cost, competitive rivalry within the industry. For conducting analysis there are different models and frameworks available which can be applied as SWOT and VRIO. They are evaluated below :
SWOT – This is a strategic planning technique that enables the firm to identify its current position in the market. So, Zara SWOT is as below : Strengths Its unique and attractive design clothes provide them with a distinct image within fashion retail. The clothes are of elegant quality and superior finishing. Also, the accessories of the company are of high quality and accessible. Another strength of the organization is its strong presence in many countries. There are a total of 2,250 stores around the world as in 2019 according to Statista. Its brand value is also high as compared to other firms in fashion retail. This is because of the high performance of the firm in recent years and a positive culture. The supply chain of Zara is strong and quick. The latest design products are available within 6 weeks (Parawansa, 2015). Zara low cost and high profit have developed a strong brand image. Moreover, its low cost in operations and high revenue in generating high returns on products. Weakness Zara weakness is lack of advertising due to which people are not able to get aware of the latest designs. There is a low stock kept in stores of Zara so customers are not able to find items of their choice. This results in quick checkouts (Eccles. and Youmans, 2016). Zara does not produce a variety of products for everyone. They produce limited items in terms of quantity and measures. Zara is known for imitating designs of bigger fashion retailers.
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VRIO analysis VRIO analysis is an analytical technique that can be used for evaluating an organization's resources and thus the competitive advantage. VRIO Analysis of Zara will help in the analysis of their internal resources in order to access whether these resources provide sustained competitive advantage. This analysis will also help in understanding whether there is a requirement to improve these resources for competitive advantage or not. VRIO Analysis of Zara is as follows: Valuable: · Financial resources of Zara are highly valuable as it helps them in investing in arising opportunities that can be beneficial for their organization. It also helps them it takes required actions for all kinds of external threats. · Their patents are another valuable resource as it helps them to gain long-term competitive advantage as it allows them to sell their products. · The employees of Zara are another valuable resources of for the organization as they are, highly skills and trained employees helps them to produce more productive output for the organization (Grinblatt, and Titman, 2016). Rare: · Financial resources of Zara are rare as these strong financial resources are only possessed by few organizations. · Their patents are another rare resource as these patents are not easily available and are not possessed by its competitors. · Zara’ s employees are other rare resources of the organization. Because of high skills and trained employees they can ensure that they have a better working environment, they can provide better compensation to their workers so that employees do not leave them for other firms (Eccles. and Youmans, 2016). Imitable: · Financial resources of Zara are quite costly to imitate as these resources have been acquired by the organization with the help of profit they earned over the years. · Patents of Zara are difficult to imitate as it is illegal to imitate a patent product and to develop similar resources and getting a patent is a costly process.
· Employees of Zara are not costly to imitate as other firms can also train their employees to become highly skilled. Other companies can hire Zara employees by paying them better compensation, better package, growth opportunities and many more that can provide them with a temporary competitive advantage (Parawansa, 2015). Organization: · Financial resources of Zara are quite organized. These resources are invested at the right time at the right place to make use of available opportunities and take action against identified threats. · Patents of Zara are not organized in a good format i.e. organization is not properly using their patents and completely. An unused competitive advantage can be changed into a sustainable competitive advantage if Zara sells their patents before it expires (Andersen. and Sax, 2019). ResourcesValuableRareImitableOrganization Financial resources YesYesNoYes PatentYesYesNoNo EmployeesYesYesYesNo It is analysed that zara resources are rare and can not be copied by rivals. Also, these resources enable to gain competitive advantage in market. Besides that, firm has gained competency in its design and patent. 3. EVALUATION Zara must analyse its strategies so that an effective strategy is developed. The strategic evaluation is the process of forming effective goals and objectives. Here, the strategy is evaluated on the basis of certain factors and elements that provide a direction to the company. Besides that, it assists in proceeding forward and achieving goals. The method is defined as:
Suitability-it is referred to as evaluating the strategy that whether it is suitable or not for the firm. Moreover, it also covers many aspects that is opportunity and threats. So, for Zara market development is a suitable strategy as it will allow to enter in a new market. This is because their brand image is high and strong so this strategy will be suitable for them. Furthermore, they can increase their presence at the global level. Also, the strategy will help the company to compete with rivals and gain competitive advantage (Eccles. and Youmans, 2016). Adaptability –This element refers to whether the strategy is accepted by everyone in the company or not. However, it includes stakeholder as well that provide support in strategy implementation. Within strategy entire plan is included that how goals and objectives will be attained. It provides an overview of the role of suppliers, managers, employees, etc. Along with it, the strategy has to be communicated to customers, suppliers, etc. Thus, as Zara is known for its unique products so stakeholder will easily adapt the strategy of market development (Andersen. and Sax, 2019). Feasibility –this refers to the adequacy of having sufficient resources to implement the strategy. the resources are in terms of finance, HR, tools and equipment's, etc. thus, strategy goals are compared with resources. as Zara is having skilled staff and huge funds so they do not require any additional resources for market development strategy. Alongside, the firm is having a strong back up of cash that can be utilised. In this way, Zara will be able to increase their global presence and increasing sales and revenue (Puranam and Vanneste, 2016). CONCLUSION The majorcomponentsresponsiblefor Zara’ssuccessarespeedyconveyances,client administrations,utilizeadvancedinnovation,coordinations, vertical integration, economies of scale. Zara has afundamentalcentreoncreatingclientvaluetopick upa competitive advantage. Zara’strademodelcannot beeffortlesslyimitatedby its competitors until their supply chainmodelisactualized. Supply chaindemonstrateis built ondifferentvariablessuch asindividuals,innovation,strategies. This needs precisepreparingandlegitimatelyutilizeofinnovation. Theirvictoryisstraightforwardly related to the way theyget itclientneeds and how they fulfil them byutilizingthe best
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approaches andmethodologies. They arealwaysincludedininnovationwhichmakes a differencethemfulfilclientrequestsviably.HenceZarais agreatcaseofstrategictrade modeland integration of supply chainadministrationinprogressingclientesteem.Also, itlookathowcontributingtogreatinnovationmakes a difference inthe brand in the long run. REFERENCES Annual Reports: