This report analyzes Zara's corporate strategy, examining its external environment, internal resources, and strategic choices. It uses PESTEL, Porter's Five Forces, VRIO, SWOT, and value chain analysis to assess Zara's competitive advantage in the fast fashion industry.
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Table of Contents INTRODUCTION...........................................................................................................................1 1. Discussing the external business environment of ZARA.......................................................1 2. Identifying and discussing the internal analysis in order to evaluate Zara's resources and unique capabilities.......................................................................................................................6 3. Evaluating a strategy of Zara..................................................................................................9 CONCLUSION..............................................................................................................................11 REFERENCES..............................................................................................................................12 APPENDIX....................................................................................................................................14 Safe criteria...............................................................................................................................14
INTRODUCTION Corporate strategy can be defined as the process of encompassing a company's corporate actions with the aim in order to achieve the objectives and goals of the company by gaining competitive advantage in industry. The present report is based on the corporate strategy which Inditex has adopted for its biggest brand Zara.It is the Spanish based fast fashion retailing store. ZARA is well-known brand and a flagship chain of the Inditex group. ZARA is operating in more than 95 countries with more than 10000 stores. ZARA is now a success story and its fast fashion business model is now a major hit. The present report will assist in determining the corporate strategy that is applied by ZARA with the help of different strategic management tool. The present report will highlight the external business analysis of far and near market. It will provide a deep insight of internal analysis of the company. Further, report will present the evaluation regarding the corporate strategies of ZARA. 1. Discussing the external business environment of ZARA. Corporate strategy consist a long -term vision that a company makes in order to create corporate values, motivating the employees in order to implement the proper actions to achieve customer satisfaction. Zara is operating in the retail fashion industry, retail can be terms ad the sale of goods to the end users for the consumption by the purchaser. Retailing can be termed as the process of selling consumer goods or services through multiple channel of distribution in order to earn profit and business growth in industry (Rugman and Verbeke, 2017). Zarais a Spanish fast fashion in clothing and accessories retailers, headquarter in Arteixo in Galicia. It is one of the main brand of Inditex Group which the world's largest apparel retailers. In order top main the competitive advantage and to increase profitability. It can be said that, in order to evaluate the strategic issues for the company, it is essential to determine the far and near business environment that can leads to affect the strategic decision for Zara. The far business environmental factors are also known as macro environmental factors which can be evaluated with a strategic tool PESTEL analysis. PESTEL analysis of Zara: It will assist the company in analysing the six factors which can influence the company's competitive success and it can be said that the company has no control on such factors. Political factors: 1
The political factors include the role of government policies, taxation changes, foreign traderegulation, politicalrisk in foreign market,thepoliticalinstability orthelevelof interference and corruption which affects the business operations in the country. It can be said that the politics is linked to the business world and plays a significance role in structuring the business (Litov, Moreton and Zenger, 2012). It is very essential for ZARA to evaluate the politics and political decisions as per their regulation and taxes. In order to determine the political consequences in the country where the company wants to operate, the management must know the trade system and make their strategies as per the countries import-export related regulation and government. This interacts with the goods that come from other countries such as fabrics and made garments to be sold in a country. As the company had to face the related to fine in Brazil because of its poor working condition. It is very essential for Zara to make effective strategic plan in order to enter a country which have more stable political condition. Opportunities- Political stability of any country for extending the market is one of the political factor that can act as an opportunity for Zara Threats- The political factors such as laws and legislation in different countries are leads to have threat for ZARA, as can affect its operational process in that particular country which affect the business success and profitability Economic factors: This factors are related to the business cycle, interest rate, unemployment rate, personal disposable income of people, the exchange rate of currency. This factors are very essential to consider before operating in the country as this could lead to the business growth in that particular country. As per the current scenario in UK after Brexit referendum leads to the economic instability in the country, lowering the exchange rate and affecting the business cycle and the retail industry (Berchicci, Dowell and King, 2012). In global market also, the growth projection have been revised down for the euro area, Japan and the United Kingdom which are reflecting negative operations in early 2018.The stable economic condition in many countries has serves as an opportunity for the ZARA in order to enhance the supply chain and logistics and leads top increases the market share in particular country. Opportunities- High per capita income in any country is an economic factor that can act as an opportunity for Zara. Zara needs to evaluate the interest rate and exchange rate in order to 2
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evaluate the cost of exporting or importing goods.The inflation rate can also lead to affect the operational cost in a particular country as in high inflation people will not prefer to buy the high branded products. Threat- Low market growth can also act as a threat for Zara as if the growth in market is low then company will not be able to make a sufficient amount of profit for them while extending market. Social factors: It can be said that, the changing culture and demographic, income distribution, life-style change and change in culture and fashion are the social factors that ZARA needs to consider while evaluating decisions regarding operating in a particular market. Different country have their belief and culture regarding the fashion trend. The management of ZARA should determine each factors like the wants and preferences of the customers regarding the products, the spending habit on clothing and their preferences regarding prices can leads to effect its growth in market (Kleinbaum and Stuart, 2014). For example in East- Asian countries, customers prefers bright colours, more ethnic wear. The new generation have completely new perception of clothing, the designer of ZARA needs to focus innovating new fashion trends. Opportunity- Familiarity related to the taste preference and need of consumer can be a social factor that can act as an opportunity for Zara. The mind blowing and enthusiastic Research and development of ZARA serves as an opportunity which assist in satisfying the changing needs of the customer regarding the fashion and clothing. Threat- Change in the taste and preference of consumers can be a threat for the organization while growing. Technological: These factors include the new discoveries and technology development, for examples development on the internet and rise of new composite materials. It can be said that with the adaption of the new technology, company can be able to operate more efficiently. It can also assist in quality contain and maintain the standard throughout each product (Idowu and et.al., 2013). 3
Opportunity- Zara has a global presence, with the help of its website and social media assist the company to stay connected with its customers. It serves as an opportunity to the company to enhance and expand its market share on global level. Threat- Not making use of advancing g technology can act as a threat for the organization Environmental: It is very essential for the company to operates its activity by ensuring the safety and welfare of the society and environment. As customers of the present era are also well informed regarding the product and organisation which are socially accepted and engaged in safety and well-being of environment (Flammer and Luo, 2017). Zara needs to be ensure to adopt the safety measures of environment as if violated it can lead to face serious consequences includes, can be banned from several countries. Zara should also need to focus on their products that can be created through environmental friendly materials. The management should make the policy of storing the waste material. Opportunity-DifferentCSRactivitiesandpolicyinordertoprotectandsafeguardthe environment by ZARA assist in grasping the opportunity assist in increase its goodwill in market which adds more value to the business. Threat- Not following the environmental laws can act as a threat for the organization. Legal: The legal factors can be consider as the integral part of any business organisation. Zara needs to be ensure to compile all the legal requirement in their operations which assist in stimulating their business operations in that countries (Hickman and Silva, 2018). Such legal factors include the laws and legislation like employment law, intellectual property etc. Opportunity- Proper implication of the legal policy and procedure assist in simulating the business operations can act as an opportunity for the company. Porter's Five forces model: Other than this, ZARA also needs to evaluate the near environment analysis with the help of Porter's 5 forces model. Competition in the industry: Higher 4
It can be said that, threat of competition or rivalry in fashion industryare higher as there are larger number of brands with similar product offering.However, some companies have uniquefrom other which assist it more profit and market share in industry without spending much on advertisement like others competitors.But there are various companies which have larger loyal customer base in market. Overall, the competition in fashion industry are said to be higher. Potential of New entrants into the industry: Weak force With the fast growing fashion industry and fiscal crisis, people are looking more economical goods.Industry is densely populated for the new entrants' ion order to find success. Though finding unique way for promotion and marketing they can attract customers. But the loyal customers to the brand will lead the monopoly to the industry. It can be said that the threat of new entrants is not a significant force in the fashion retail industry. The main barrier to entry is the government legislation or the trade barriers.Trade barriers, such as tariffs, have been demonstratedtocausemoreeconomicharmthanbenefit;theyraisepricesandreduce availability of goods and services, thus resulting, on net, in lower income, reduced employment, and lower economic output Power of Suppliers: Moderate It can be said that with the increasing in globalisation, the suppliers power is weakened by low wage boundaries like china. The suppliers power also gets reduced as they also need to get the supplies for the apparels' industry for their operations (Zara’s Porters five forces analysis ,2019).Every brandhas licensed suppliers which leads them to stuck the requirement for variation in design which leads to reduce their hold in market.The bargaining power of suppliers are very high as the cost of switch to other very high and the brand tends to establish its relationship stable. Low differentiation cost of suppliers can act as a threat for the company. Power of customers: Higher Fashion industryhas strong customer base and a loyal one, this leads to less investment on the advertising and marketing. It believes on words that travel from mouth to mouth. It spends heavily on R&D department to acknowledge the needs and wants of the customers more quickly. Customers in fashion industry are highly unpredictable.However, considering the hype of the 5
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quality and prices available at Zara, the loyal customers still wait for the new stock of ZARA. It depends on buyers low switching cost. Once they liked the product, company has to face the threat of changing the taste and preference of consumers. Threat of substitute products: The fashion industry is very unpredictable with many competitors all wanting to project the next big trend (Jacoby, 2018).Though Zara still distinct from others by the constant innovative and creative designs of most up-to-date fashion. The substitutes are benefited from the innovation that helps in improving the consumer satisfaction. It can act as a threat for the company as the consumers can shift towards the customers product. Figure1Value chain diagram Source: (What is Corporate Strategy? . 2019) Discussion on external factors: As per analysing the external factors on which it can be said that, there has been impacts of various factors such as Brexit, taxation, influences of rivalries etc. however, these are the factors which would be challenging for managing the operational activities of Zara. If remedial actions or reforms has been undertaken by the government which would be positive in managing the business operations at right state. 2. Identifying and discussing the internal analysis in order to evaluate Zara's resources and unique capabilities. It is essential to evaluate the potential organisation's resources and its unique capabilities which assist the company in gaining competitive advantage over other competitors in market. 6
VRIO analysis of Zara: It is resource oriented analysis which assist in providing the Zara. Thus resource-based strategic analysis is based on the assumption which identifies the Zara extraordinarily an opportunity in order to build a sustainable competitive advantage over its rivals in the industry (Viscelli, Hermanson and Beasley, 2017). With the help of this analysis, company can identifies its potential capabilities and unique resources. ResourcesValuerareLimitationOrganisationCompetitive advantage Accesstocheap capital yesNoCanbelimited through rivals. Not been totally exploited Ithaslittle significancein creating competitive advantage. Supplychain network Flexibility yesyesMain competitorsalso haveeffective supplychainan do share some of the suppliers. Fullyutilized by organisation. It assist in keep the smoothbusiness operations. Intellectual property right,copyrights and trademarks. Thisare extremely valuableto protectfrom competitors Yes,someof themarelike IPRandother right which can not be copied. Risk of copying orimitationis low but given the margininthe industry disruption chances are high (Singhand Delios, 2017). Zarahasnot fully utilised the fullextentof theintellectual copyright. Thisarevery effective which will assistin providing strongcompetitive advantagein industry. Brand awarenessyesYes,ZaraisNoZarahasItassistthe 7
oneofthe leadingfast- fashionbrand inaroundthe world. extraordinarily enjoysits leadingbrand positionin various markets. companyin achievingthe sustainable competitive advantagein market. Opportunitiesin theE-commerce spaceusingIT capabilities. Yes,thee- commerce spaceis rapidly growing whichassist thefirmin order to gain the opportunities. No, most of the competitors are also in the race ofadopting advanced technology. The AI and the analystofthe companyare difficult to copy. It is to start for the organisation only. It is very effective inthelong-runin providingthe sustainable competitive advantage. Brandpositioning in comparing to yesnoIt can be copied bycompetitors but will requires bigmarketing budget. Yes,thebrand haspositioned its brand based oncustomers wants only. It will provide the competitive advantage temporarily. Trackrecordsof project execution. Yes, specially inthe company with frequent cost overrun. Yes, especially in the segments whereZara's extraordinarily operates in. No,the competitorsso farhasableto imitatethis expertise. Yes,company issuccessfully doing it. Itisefficiently assistin providing competitive advantagetothe company. As per the Vrio analysis of Zara, it can be analysed the potential resources and capabilities which Zara have that cans assist it in providing comparative advantage over other competitors in industry. There are very potential resources Zara have which includes, intellectual 8
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property right like IPR and other rights can be copied by competitors which will assist the company to fully utilised the advantage. The intellectual right is very effective in providing the advantage in the market (Crowther and Seifi, 2018). It can be said that, Zara has an unique resource of effective supply chain and retail network which has assist the company in attaining its smooth operations all over the world. However, the firm has the capability of IT and other model technologies which can assist in creating a unique system. Higher interconnectedness also means faster flow of raw materials and ideas as well as greater flexibility. Higher flexibility is a core feature of ZARA’s supply chain. Its high level of integration and flow of communication helps bring new designs to the market in as less as 15 days it assist the company having intense customer base and assist in achieving competitive advantage. Brand awarenesses yet another powerful capability of Zara that assist it in differentiating from others rivals. The pricing strategy adopted by ZARA and its affordable designs are targeted at the youth (Brandtner and et.al., 2017). 3. Evaluating a strategy of Zara. SWOT analysis Strength Strongonlinepresencethroughtheirown website and other ecommerce platforms makes Zara a popular brand name Clothes are produced at a competitive price withthemostinnovativeandfashionable designs Weakness Limitedmarketingandadvertisingas compared to some other brands HighcompetitionforZarameanslimited market share and high brand switching Opportunity There are more global markets which Zara can explore Threat Competitors Zara is making use of Porters five forces to expand their market share. One of the most effective strategy of Zara is its highly responsive supply chain which assist it in placing at the 9
forefront of fast fashion brand. It is the uniqueness of its strategy which find the competitors difficult to replicate its success(Schmidt and Fahlenbrach, 2017).Apart from other competitors, Zara is the best in fast-fashion which can be because of its effective supply chain and logistic and great R&D department and the capabilities of the company.The economical and political opportunists plays a huge role in making the supply chain strategies more effective. Brand awarenesses yet another powerful strength of Zara that assist it in differentiating from others rivals. Fast fashion asks that certain trends make it from ready-to-wear fashion showcases to customers the ephemeral nature of fashion trends mandates that this be achieved as quickly as possible. This is where Zara, with its highly responsive supply chain, excels. It is very effective for the core competences which includes efficiently delivering the customer value, assist in attaining the competitive advantage in fashion industry. It can be said that, with the help of tree 3 key testes, the competences of the business strategy of Zara can be efficiently evaluated. It can be said that with the effective supply chain and logistics management, Zara has successfully access to wider market (Hardy, 2018). The effective supply chain strategy of business and E- Commerce outsourcing has successfully assistthe business to be presented in global level. Zara's fast fashion model and its outstanding success is the most effective strategy which makes it the leading one in industry (Rozman, 2017). ZARA is making large investments in information technology, AI and other modern technologies to bring greater efficiency in its supply chain and retail network. Apart from the RFID technology which will enable better inventory management inside the stores, it has invested in IT. The technological factors and its effectiveness is very effective for the strategies, other than this the company has strength and capabilities of IT space assist the company in effectively uses its strategies. Zara’s design, manufacturing, and supply chain capabilities assist it to produce in small lots. The supply chain is designed to support just-in-time capabilities with small production lots and frequent shipments to stores (Villarón-Peramat, Martínez-Ferrero and García-Sánchez, 2018). This reduces instances of waste created by large lots of designs that do not catch on and have to be sold for large discounts. Value chain analysis: 10
It is the process through which it can be adequate for the business and company to manage the operational activities which would see the company to create a competitive advantage. However, in relation with this case it can be said that, Zara must have strong management regarding the operational supplies such as managing its product line most appropriately CONCLUSION By summing up the above report, it can be analysed that corporate strategic is the highest plan of the business organisation which assist in identifying the goals and objectives of the company. It will help the company in order to increase its market share by attaining competitive advantage in market. The present report has concluded the corporate strategic plan of Zara.It is the Spanish based fast fashion retailing store. ZARA is well-known brand and a flagship chain of the Inditex group. ZARA is operating in more than 95 countries with more than 10000 stores. From the above report has analysed the strategical issues of Zara with the help of evaluating PESTLE and Porter's five forces model. It can also be analysed that Zara has potential and unique resources and capabilities through which can achieve the competitive advantage in market. Further, it can analyse from the report the strategy which Zara has chooses. 11
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REFERENCES Books and Journals Berchicci, L., Dowell, G. and King, A. A., 2012. Environmental capabilities and corporate strategy: Exploring acquisitions among US manufacturing firms.Strategic Management Journal.33(9). pp.1053-1071. Brandtner, C. and et.al., 2017. Enacting governance through strategy: A comparative study of governance configurations in Sydney and Vienna.Urban Studies.54(5). pp.1075-1091. Crowther, D. and Seifi, S. eds., 2018.Redefining Corporate Social Responsibility. Emerald Group Publishing. Flammer, C. and Luo, J., 2017. Corporate social responsibility as an employee governance tool: Evidence from a quasi‐experiment.Strategic Management Journal.38(2). pp.163-183. Hardy, J., 2018. 15 Cultural Embeddedness, Corporate Strategy and Foreign Investment in Poland: A Tale of Two Firms.Knowledge, Industry and Environment: Institutions and InnovationinTerritorialPerspective:InstitutionsandInnovationinTerritorial Perspective. Hickman, C. R. and Silva, M. A., 2018.Creating excellence: Managing corporate culture, strategy, and change in the new age. Routledge. Idowu, S. O. and et.al., 2013.Encyclopedia of corporate social responsibility(Vol. 21). New York: Springer. Jacoby, S.M.,2018.The embedded corporation:Corporate governanceand employment relations in Japan and the United States. Princeton University Press. Kleinbaum, A. M. and Stuart, T. E., 2014. Inside the black box of the corporate staff: Social networksandtheimplementationofcorporatestrategy.Strategicmanagement journal.35(1). pp.24-47. Litov, L. P., Moreton, P. and Zenger, T. R., 2012. Corporate strategy, analyst coverage, and the uniqueness paradox.Management Science.58(10). pp.1797-1815. Rozman, R., 2017. The organizational function of governance: Development, problems, and possible changes.Management: journal of contemporary management issues.5(2). pp.94- 110. 12
Rugman, A. and Verbeke, A., 2017.Global corporate strategy and trade policy. Routledge. Schmidt, C. and Fahlenbrach, R., 2017. Do exogenous changes in passive institutional ownership affect corporate governance and firm value?.Journal of Financial Economics.124(2). pp.285-306. Singh, D. and Delios, A., 2017. Corporate governance, board networks and growth in domestic and international markets: Evidence from India.Journal of World Business.52(5). pp.615- 627. Villarón-Peramato,Ó.,Martínez-Ferrero,J.andGarcía-Sánchez,I.M.,2018.CSRas entrenchment strategy and capital structure: corporate governance and investor protection as complementary and substitutive factors.Review of Managerial Science.12(1). pp.27- 64. Viscelli, T. R., Hermanson, D. R. and Beasley, M. S., 2017. The integration of ERM and strategy: Implications for corporate governance.Accounting Horizons.31(2). pp.69-82. Wang, Z. and Sarkis, J., 2017. Corporate social responsibility governance, outcomes, and financial performance.Journal of Cleaner Production.162. pp.1607-1616. Online WhatisCorporateStrategy?.2019[ONLINE]Available Through:<https://www.myaccountingcourse.com/accounting-dictionary/corporate- strategy>. Zara’sPortersfiveforcesanalysis.2019[ONLINE]Available Through:<https://www.qessays.com/zaras-porters-five-forces-analysis/>. 13
APPENDIX Safe criteria Suitability- the company’s flexible supply chain means its price points are slightly higher than its competitors, it allows it to be the most responsive to changing fashion trends. The low threat from the competitors in industry plays a significance for the ZARA. The social factors and strength of project execution assist in making ZARA the leading fast fashion brand. Acceptability- This strategy delivers the best customer value as the product of ZARA are at reasonable cost, of very high quality and on the hand, the stock are always new and fresh. Feasibility- It can be said that this strategy is more effective which has helped the company in order to achieve the sustainable competitive advantage in market. Other than this, project execution is the capabilities which is rare and are very valuable for the company. Its marketing strategy has assisted the company in getting ahead from other competitors and enjoying the competitive advantage in market. 14