Approaches to Operation Management

Added on - 22 Nov 2020

  • 16

    Pages

  • 5194

    Words

  • 11

    Views

  • 0

    Downloads

Trusted by +2 million users,
1000+ happy students everyday
Showing pages 1 to 4 of 16 pages
Management andOperations
Table of ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................1P1 Define and compare the different roles and characteristics of a manager and a leader....1M1 Analyse and differentiate role of leader and function of manager by effectively applying arange of concepts and theories...............................................................................................3TASK 2............................................................................................................................................3P2 Examine examples of how the role of a leader and functions of a manager apply in distinctsituational context...................................................................................................................3P3 Apply different models and theories of approach including systems leadership, situationaland contingency leadership....................................................................................................5M2 Strengths and weakness of different leadership approaches............................................6D1. Critically analyse and evaluate different theories and approaches to leadership in givencontext....................................................................................................................................7TASK 3............................................................................................................................................8P4 Explain the key approaches to operation management and role that manager and leaderplay.........................................................................................................................................8P5 Explain value and importance of operation management in achieving business objectives................................................................................................................................................9M3 Evaluate how manager and leader can improve............................................................10TASK 4..........................................................................................................................................10P6 Assess the factors within the business environment that impact upon the operationalmanagement and decision making by managers and leaders...............................................10M4. Analyse how these different factors affect the business environment and widercommunity............................................................................................................................11D2. Critically evaluate application of operation management and factors that impact on thewider business environment.................................................................................................11CONCLUSION..............................................................................................................................12REFERENCES..............................................................................................................................13
·INTRODUCTIONOperation management is the administration area which is associated with controllingand designing manufacturing process and re-structuring operations of business in service andgoods production (Management Operations,2018). This covers entire operational procedure ofeveryday management and maintenance of enterprise’s resources and procedures. On the otherhand, the term management involve strategy setting activities of an enterprise and coordinatingtheir worker’s efforts to attain their objectives by execution of accessible resources. This reportis based on Wahaca Restaurant which is a UK based group of restaurant trading Mexican-stylefood that has approx. 25 branches across United Kingdom. In this assignment, differentiationbetween manager's function and leader's role will be discussed. On the other side, understandingbetween management and leadership concept will be done by analysing various models andtheories. Importance of operation managements is assessed along with different approaches toundertake most suitable for an organisation. Impact of extrinsic factors on decision making andoperation management will also be analysed in the following report.·TASK 1·P1 Define and compare the different roles and characteristics of a manager and leaderManager and leader have crucial role in an organisation but both are distinct from eachother on the grounds of performed roles and characteristics of individuals. Aleadercan refer toindividual who stimulate, influence and motivate their members of team to complete assignedtask with their maximum potential to reach objectives of company. In contrast,manageris theperson who build link between stakeholders of firm like shareholder, suppler, worker, customeretc. and firm itself (Ahuja,2017). Thus, leadership can be defined as direction and new visionformation in context of a unit that they comply whereas management is liable for controlling anddirecting people and resources as per the principles, vision and values introduced by leader.Wahaca Restaurant needs to understand the basic difference between both terms in orderto achieve their set outcome and operate activities in business systematically which arementioned as follow:Difference between leader and manager:BasisLeaderManagerMeaningLeader refers to the person who guides their sub-ordinate inregard of attaining the determined objectives and goals. Manager is the individual who manage1
the relations of organisation and is liable for designing, directing, controlling and coordinatingactions and operations. VisionaryWahaca Restaurant’s should be visionary who are responsiblefor creating mission, vision and undertake decision making to meet targetsWahaca Restaurant’smanager should be visionary too but are responsible for meeting the designed vision of leaderthrough organising different activities.MotivatingLeaders encourages their manager, employee,teams and whole Wahaca Restaurant to reach their set benchmark. Manager’s of WahacaRestaurant motivates to perform with whole efficiency in order to create better workingenvironment (Brandenburg, 2014).SkillsLeader of Wahaca Restaurant often have effectiveinteraction skills so that one can persuade teams toward the set objectives.On the other side,despite having interaction skills, manager of Wahaca Restaurant include better decision makingto maintain the workforce and distinct conditions accordingly.RoleLeaders of WahacaRestaurant need at whole divisions of organisation as they also act as organisation’srepresentative.Manager at Wahaca Restaurant need at whole functional area of enterprise as theyare liable for operating distinct work associated with marketing, sales, accounting and manymore. Responsibility Leader of Wahaca Restaurant is accountable for stimulating entireworkplace to perform in collaborative form and promote them in reaching their goals as aphilosopher or director.Manager of Wahaca Restaurant undertake the duty to meet a certainproject or task. A general manager performs vivid roles and duties in organisation.Therefore, in Wahaca Restaurant, both manager and leader are essential as both of themperform numerous roles and duties that have lead company in accomplishment of goals andobjectives.lM1 Analyse and differentiate role of leader and function of manager by effectively applying arange of concepts and theoriesIn this part, comparison between hard skills of management and soft skills of leadershipwill be assessed which is mentioned as below:Hard Skills of Management: These skills are often professional skills and knowledge.This is the professional and expertise person’s qualification which can be improved and acquiredthrough education and are comparatively convenient to measure (Cucoranu, 2015.). It consistsof computer skills, language skills, blue-collar worker etc.the main role of leader in hard skill is2
desklib-logo
You’re reading a preview
Preview Documents

To View Complete Document

Click the button to download
Subscribe to our plans

Download This Document