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Artificial Intelligence Assignment: Research

   

Added on  2020-05-28

18 Pages3699 Words94 Views
Data Science and Big Data
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Running head: RESEARCH PROPOSALResearch ProposalName of the StudentName of the UniversityResearch Title: The importance of big and artificial intelligence in improving customerexperience and life style: A review of Emirates telecommunication group company: EtisalatGroupAuthor Note
Artificial Intelligence Assignment: Research_1

1RESEARCH PROPOSALTable of ContentsChapter one- Introduction................................................................................................................21.0 Overview................................................................................................................................21.2 Significance of the research...................................................................................................21.3 Aim of the research................................................................................................................31.4 Research objectives...............................................................................................................31.5 Research questions.................................................................................................................3Chapter two- Literature review........................................................................................................42.0 Background of the company..................................................................................................42.1 Benefits of big and artificial intelligence in telecommunication sector................................42.1.1 Quick response to customers..........................................................................................42.1.2 Fast identification of the faulty tower.............................................................................52.1.3 Satisfied customers.........................................................................................................52.1.4 Huge coverage of internet network.................................................................................52.2 Importance of big and artificial intelligence in improving customer experience..................62.2.1 Diminished distance........................................................................................................62.2.2 Greater accuracy.............................................................................................................62.2.3 Faster Connectivity.........................................................................................................62.3 Significance of big and artificial intelligence in improving customer life style....................7
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2RESEARCH PROPOSAL2.3.1 Customer can communicate with more people...............................................................72.3.2 More focused to work-oriented tasks.............................................................................72.3.3 More secured communication.........................................................................................7Chapter three- Methodology............................................................................................................93.1 Research philosophy..............................................................................................................93.2 Research approach.................................................................................................................93.3 Purpose of the research........................................................................................................103.4 Data collection process........................................................................................................103.5 Data analysis techniques......................................................................................................113.6 Sampling technique.............................................................................................................113.7 Ethical consideration...........................................................................................................12Chapter Four- Expected Outcomes................................................................................................124.1 Timescale.............................................................................................................................12Reference List................................................................................................................................14
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3RESEARCH PROPOSALChapter one- Introduction 1.0 Overview The main objective of developing artificial intelligence is to formulate intelligentmachines that are able to accomplish work for humans with efficiency. The informationtechnology’s experts have research on several perspectives like knowledge, reasoning ability,problem solving, learning and planning ability for designing the artificial intelligence. Katsalis,et al. (2016) stated that with the help of artificial intelligence machines are able to do repetitivework faster and accurately that furthermore enhance the overall productivity of the organization.However, some organizations use the artificial intelligence for giving quality services to thecustomers that can make their life easier. Katsalis et al. (2016) moreover, depicted that in recenttimes, telecommunication sector utilize the concept of AI for effective exchange of informationby electrical means irrespective of the distance between a sender and the receiver. Thetelecommunication industry comprises of the Software-Defined Networking (SDN) forevaluating the Operations & Maintenance (O&M) systems, Service-Oriented Architecture (SOA)and Network Functions Virtualization (NFV). The major benefit of this artificial intelligence istransferring of the electronic messages quickly and optimized in real time. This technology notonly helps the organization to obtain efficient network management but also help people todeliver their message to the desired people effectively without any data loss. Thus, this researchwill highlight the importance of big data and artificial intelligence in telecommunication industryin improving customer experience and life style.
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