Asiana Flight Shell Model Report

Running head: ASIANA FLIGHT 214
Asiana Flight 214
Name of the Student
Name of the University
Author Note

1ASIANA FLIGHT 214
SHELL model
The liveware that is present within the model is the connection between the human beings
and the controls that are present within the flight. It consists of the crews that are present in the
flight along with the engineers and the maintenance personnel. It also includes the administrative
and management people who help the operations of the flight in a controlled manner (Henriksen,
& Ponte 2017).
Liveware is used for the interaction of the people with the others within the aviation
industry, which helps in the development of leadership, teamwork and cooperation. It helps in
the management of the resources that are present within the crew personnel along with the
management of the resources that are present in the teams. It helps in the operation of the
software so that the things can be done in an organized manner and the operation can be effective
in nature. It helps in the development of the areas, which needs to be designed and the
equipments can be protected (Davies & Delaney 2017).
Situational awareness
It can be defined as the perception of the factors that are present in the environment
within a particular space and time, which helps in projecting the status in the foreseeable future.
It is therefore, the critical factors in the environment, which can be perceived in a better manner
along with understanding the factors when they are integrated with the goals of the aviation
crew. It helps the pilots to function in an effective and timely manner. The pilots need to use the
sensory organs so that it can help them in building a better environment, which will help in the
process of taking care of the flight, which will help in preventing any kind of dangerous

2ASIANA FLIGHT 214
situations (Jensen, 2017). The pilots of the Asiana Flight 214 had to comprehend the elements
that would be of some help during the flight of the plane, which could have saved the plane from
crashing. The pilots had to have a fair understanding of the surroundings of the controls by
communicating in an effective manner with the control room so that the panic that led to the
crash could have been avoided on a priority basis.
The requirements of situational awareness within the aviation industry are based on three
factors such as identification of the things that the aircrew needs to have a perception,
understanding those perceptions and projecting it in the real-world environment. The situational
awareness needs to be determined with the different classes of aircrafts and the missions that
those aircrafts have. The Asiana Flight 214 was a commercial flight plane, which used to ferry
the passengers between Seoul in Korea to California in the United States of America. The pilots
had enough experience in number of flight hours and knowledge about flying the aircraft, which
should have helped them in creating a better environment. The pilots has to communicate in a
proper manner with the control rooms so that it would have guided them in flying the airplane in
an appropriate manner by combining and interpreting the information that were being sent to
them through the control rooms (Flin & Maran, 2015). They had to analyze the situation in a
better manner by availing the options that were present to them instead of losing out the
communication between them and the control room. With the help of proper communication
between the two pilots and the control centres, the risk of crashing the plane could have been
averted. The pilots had to pay attention to the minute details that were being communicated to
them by the air traffic control rooms so that the wide range of information that were being passed
during the flight could have helped them in avoiding the risky situation (Archer, 2015).

3ASIANA FLIGHT 214
The factors that will influence the situational awareness among the aviation crew
members are factor of attention of the aircrew that is new in the organization. The Asiana flight
crew members had lot of experience in the flight hours but they lacked the method of perceiving
and processing the external environment, which led to slow responses when the flight was on air,
which led to the accident (Hughes et al., 2014). The third level of situational awareness would
have helped the pilots play an important role during the process of decision making, which
would have been based on their understanding about the present situation by gathering the
information in a better manner so that the decision could have been taken in an accurate manner
(Schwartz & Hobbs, 2014).
Information processing
The information that comes from different sources to the aviation crew members needs to
be assessed in a proper manner so that the decision that is made after processing the information
can be effective in nature (Prince, Price & Salas, 2017). The capability to process the information
differs among various persons, which are based on health, age, stress along with the level of
experience that the pilots have in working in various culture. The capabilities of processing the
information help in delegating and designing the tasks so that the requirements can be assigned
to the employees in accordance to their capabilities. The case for the pilots who were in charge
of the Asiana flight failed to understand the information that was being sent to them. They even
mishandled the information, which resulted in the loss of lives of the normal passengers. The
pilots did not react in an appropriate manner, which led to the crash of the plane (Schwartz &
Hobbs, 2014).