Developing a Communication Management Plan

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1. Table of Contents
1.Table of Contents....................................................................................................2
2.Learner......................................................................................................................3
Application..............................................................................................................3
Unit Sector..............................................................................................................3
Elements for Competency Demonstration: ...........................................................3
Assessment instructions........................................................................................3
3.Reasonable Adjustment..........................................................................................5
Assessment requirements......................................................................................6
4.Observation/Demonstration...................................................................................7
Activity 1A...............................................................................................................9
Activity 1B.............................................................................................................10
Activity 1C............................................................................................................12
Activity 2A.............................................................................................................13
Activity 2B.............................................................................................................14
Activity 2C............................................................................................................15
Activity 2D............................................................................................................16
Activity 3A.............................................................................................................17
Activity 3B.............................................................................................................18
Activity 3C............................................................................................................19
Activity 1A -3C– for assessor...............................................................................20

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2. Learner
Application
This unit describes the skills and knowledge required to link people, ideas and
information at all stages in the project life cycle. Project communication management
ensures timely and appropriate generation, collection, dissemination, storage and
disposal of project information through formal structures and processes. It applies to
individuals responsible for managing and leading a project in an organisation,
business, or as a consultant. No licensing, legislative, regulatory or certification
requirements apply to this unit at the time of publication.
Unit Sector
Management and Leadership – Project Management
Elements for Competency Demonstration:
Please refer to BSBPMG516 Learner Guide as provided at the beginning of you first session
(or ask your trainer if haven’t received)
Assessment instructions
Overview
Prior to commencing the assessments, your trainer/assessor will explain each assessment
task and the terms and conditions relating to the submission of your assessment task.
Please consult with your trainer/assessor if you are unsure of any questions. It is important
that you understand and adhere to the terms and conditions, and address fully each
assessment task. If any assessment task is not fully addressed, then your assessment task
will be returned to you for resubmission. Your trainer/assessor will remain available to
support you throughout the assessment process.
Written work
Assessment tasks are used to measure your understanding and underpinning skills and
knowledge of the overall unit of competency. When undertaking any written assessment
tasks, please ensure that you address the following criteria:
 Address each question including any sub-points
 Demonstrate that you have researched the topic thoroughly
 Cover the topic in a logical, structured manner
 Your assessment tasks are well presented, well referenced and word
processed
 Your assessment tasks include your full legal name on each and every page.

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Active participation
It is a condition of enrolment that you actively participate in your studies. Active
participation is completing all the assessment tasks on time.
Plagiarism
Plagiarism is taking and using someone else's thoughts, writings or inventions and
representing them as your own. Plagiarism is a serious act and may result in a learner’s
exclusion from a course. When you have any doubts about including the work of other
authors in your assessment, please consult your trainer/assessor. The following list outlines
some of the activities for which a learner can be accused of plagiarism:
 Presenting any work by another individual as one's own unintentionally
 Handing in assessments markedly similar to or copied from another learner
 Presenting the work of another individual or group as their own work
 Handing in assessments without the adequate acknowledgement of sources
used, including assessments taken totally or in part from the internet.
If it is identified that you have plagiarised within your assessment, then a meeting will be
organised to discuss this with you, and further action may be taken accordingly.
Collusion
Collusion is the presentation by a learner of an assignment as their own that is, in
fact, the result in whole or in part of unauthorised collaboration with another person
or persons. Collusion involves the cooperation of two or more learners in plagiarism
or other forms of academic misconduct and, as such, both parties are subject to
disciplinary action. Collusion or copying from other learners is not permitted and will
result in a “0” grade and NYC.
Assessments must be typed using document software such as (or similar to) MS
Office. Handwritten assessments will not be accepted (unless, prior written
confirmation is provided by the trainer/assessor to confirm).
Competency outcome
There are two outcomes of assessments: S = Satisfactory and NS = Not Satisfactory
(requires more training and experience).
Once the learner has satisfactorily completed all the tasks for this module the learner
will be awarded “Competent” (C) or “Not yet Competent” (NYC) for the relevant unit
of competency.
If you are deemed “Not Yet Competent” you will be provided with feedback from your
assessor and will be given another chance to resubmit your assessment task(s). If

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you are still deemed as “Not Yet Competent” you will be required to re-enrol in the
unit of competency.
Reassessment
Students who receive a ‘NS’ for this assessment task may re-submit the
assessment twice at free of charge. If the student still does not pass or obtain
satisfactory result in the first re-sit, the student must re-sit/resubmit the assessment.
If the student still does not pass or obtain ‘Competent’ for the Unit of Competency,
he/she must enrol in the entire unit and pay a repeat unit fee of $300 per unit.
Fail to complete by due date
If you fail to complete this assessment by the due date, your Assessor will record
this information in the comments section of the cover sheet of the Assessment Tool.
Student will be marked NS for this assessment task. (Unless prior approval from
your assessor has been confirmed for late assessments) Student must (a) notify the
trainer and/or assessor in writing (including the reason) 24 hours prior to the
assessment to extend the due date and/or (b) supply a doctor’s certificate within 24
hours after the initial assessment date in order to not have a Not Satisfactory mark
for this assessment.
A maximum of 3 attempts for assessments are allowed, each ‘Not Satisfactory’
attempt will be reviewed by the Assessor and areas to focus on for further
study will be recommended. If after the 3rd attempt the student still cannot
complete the assessment task satisfactorily, the student will be required to
repeat the unit and bear the re-enrolment costs and the course duration may
be affected.
Reasonable Adjustment
To meet the needs of all learners’, adjustments can be made to the way
assessments are conducted but not to the requirements of the assessment. The
purpose of these adjustments is to enhance fairness and flexibility so that the
specific needs of students can be met. For details assessor needs to refer P03_
Assessment Policy and Guidelines and P01_Access & Equity Policy.
“In the case that the tool may need adapting to meet specific needs of students, your
trainer may provide extra support, allow extra time and/or provide the student with
picture cues to aid with assessment.”
3. Reasonable Adjustment
Was reasonable adjustment applied to any of these assessment tasks? Yes No
If yes, which assessment task was this applied to?

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Provide a description of the adjustment applied and explain reasons.
Trainer Signature: date: /
/
Confidentiality
CMI will treat anything, including information about your job, workplace, employer,
with strict confidence, in accordance with the law. However, you are responsible for
ensuring that you do not provide us with anything regarding any third party including
your employer, colleagues and others, that they do not consent to the disclosure of.
While we may ask you to provide information or details about aspects of your
employer and workplace, you are responsible for obtaining necessary consents and
ensuring that privacy rights and confidentiality obligations are not breached by you in
supplying us with such information.
Assessment appeals process
If you feel that you have been unfairly treated during your assessment,
and you are not happy with your assessment and/or the outcome as a
result of that treatment, you have the right to lodge an appeal. You must
first discuss the issue with your trainer/assessor. If you would like to
proceed further with the request after discussions with your
trainer/assessor, you need to lodge your appeal to the Training Manager,
in writing, outlining the reason(s) for the appeal.
For more detail please refer to P31_Complaints and Appeal Policy (
Special needs
Candidates with special needs should notify their trainer/assessor to request any required
adjustments as soon as possible. This will enable the trainer/assessor to address the identified needs
immediately .
Assessment requirements
Assessment can either be:
 Direct observation
 Product-based methods e.g. reports, role plays, work samples
 Portfolios – annotated and validated
 Questioning