This presentation analyzes the issues and challenges faced by Premier Inn from Edmonton. It includes a SWOT analysis, managerial issues, recommended actions, and recommendations for improving business performance.
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Introduction οThispresentationisbasically formtoanalyseissueand challengeswhicharefacedby PremierInnfromEdmonton (Goh, Nguyen, and Law, 2017).
SWOT analysis STRENGTH ο·Largest hotel that maintaining more than 50,000 Rooms and approximately 700 hotels in UK. ο·Premier inn makes a good image over the last few years. WEAKNESS ο·wide market sharing area, become the reason of low hygiene maintenance. ο·Hotel inn had a limited numbers of presence in the global market (Zhang and et.al., 2019). ο·Therearelotsofcompetitorswhichdecreasethe market share of the company. OPPORTUNITY ο·New destination for the new customers with amazing facility. ο·Increase in seasonal sale will help in achieving targets. THREAT ο·MainthreatiscompetitorslikeEasyhotels,Ibis, Marriott etc. ο·high risk of legal actions. ο·Bad reputation in some customers, which affect the reputation in the market.
Managerial issue and challenges οHit on bookings οManaging the diverse workforce οIncreased staff turnover οDifficulty in covering fixed costs
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Management theory Current Theory: οBureaucratic Management Recommended Theory οScientific management theory οSystem management theory
Proposed action IssuesActionTime Hit on bookingsο·Propersanitization/security measuresforcustomer attraction Within a day Cut out of Jobs due to global pandemic ο·Cutting other costs rather than Jobs Within 3-4 months Increased staff turnoverο·Focus on employee motivationWithin a week Difficultyincovering fixed costs ο·Effectiveimplementationof Cost efficiency techniques Within a month
Recommendation On the basis of above information it has been summarized that it Premier Inn is a leading organization which faced major issues as Hit on bookings, Managing the diverse workforce, increased staff turnover, cost covering and so on. Thus, it is required for firm to implement effective changes in management practices in order to gather desired outcomes. In this regard, Premier Inn requires to implement Scientificaswellassystemmanagementtheoryforimprovingbusiness performance in more appropriate manner.
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References οGoh, E., Nguyen, S. and Law, R., 2017. Marketing private hotel management schools in Australia. Asia Pacific Journal of Marketing and Logistics. οZhang, Z. and et.al., 2019. The effect of management response similarity on online hotel booking. International Journal of Contemporary Hospitality Management. Online οEdmonton hotels open but empty as pandemic devastates hospitality industry. 2020. [Online]. Available through:< https://www.cbc.ca/news/canada/edmonton/edmonton-hotels-open-but-empty-as-covid-19-devastates-1.5516937 >. οPremierInnownerWhitbreadtocut6,000jobsamidCovidcrisis.2020.[Online].Availablethrough:< https://www.theguardian.com/business/2020/sep/22/premier-inn-whitbread-cut-jobs-covid-beefeater-lockdown >. οPremierInnownersaysbookingsarefallingoutsideLondon.2020.[Online].Availablethrough:< https://www.theguardian.com/business/2019/jan/17/whitbread-warns-over-dwindling-bookings-premier-inn-hotel- chain >