Methods of Communication and Diversity in the HEAT Industry

Assessment 2
Table of Contents

TASK 1............................................................................................................................................3
INTRODUCTION ..........................................................................................................................3
MAIN BODY ..................................................................................................................................3
Discuss methods of communication along with benefit and disadvantages within HEAT
industry........................................................................................................................................3
CONCLUSION ...............................................................................................................................4
TASK 2 ...........................................................................................................................................4
INTRODUCTION ..........................................................................................................................4
MAIN BODY ..................................................................................................................................5
How differences and similarities diversity affects group work within given industry...............5
Measurement of leadership to support different diverse group within industry.........................6
CONCLUSION ..............................................................................................................................7
TASK 3............................................................................................................................................7
MAIN BODY ..................................................................................................................................7
Reflection....................................................................................................................................7
...................................................................................................................................................8
REFERENCE...................................................................................................................................9

TASK 1
INTRODUCTION
Communication is a way of transferring ideas, knowledge information from one person to
another with the help of medium. Every communication process includes a sender, receiver and a
message along with medium (Unwin and Unwin, 2017). Which includes emotions, culture,
location an so on. In which the present task is based on Heat industry. Which refers to collection
of those companies that operates their business related with the thermal energy. Following report
consist discussion about method of communication along with their advantages and
disadvantages within heat industry.
MAIN BODY
Discuss methods of communication along with benefit and disadvantages within HEAT industry
Many method of communication are adopted by both large and small industry in order to
convey the message or information. Some of methods that is acquired by HEAT industry are as
follows:
One on one communication: While technology is rampant, face to face communication
becomes main method for passing information in business environment. This allows to interpret
the body language of sender as well as receiver can pic up on non verbal cues during
conversation. In which the key skill that is important in this is involvement in group project
which needs team efforts and compromise (Stebbins, 2018). In relevance to HEAT industry, it
plays vital role as the heat industry is related with the production of thermal energies and if any
message goes wrong then it tends to a huge loss within firm.
Advantage : It improves understanding and aid in developing solidify team as well as
build trust among co-workers. Additionally it provides instant feedback to sender as well as
improves confidence level of an individual.
Disadvantages: This is viable only for small industry not for large as it they have many
branches offices located at different places and even in different country. In context of heat
industry, this is not viable way of communication as it holds various number of firm at different
location (Johnson and Hackman, 2018).
Email conversation and communication: It has been often seen that Email remain
popular way for passing message in many companies. It communicates quickly to thousands of