Managing Performance: Meeting with Jamie and Performance Review Agreement

Assessment 4
BSBMGT502 Manage
people performance

Table of Contents
ROLE PLAY A................................................................................................................................1
1. Preparing for meeting with Jamie............................................................................................1
2. Meeting with Jamie..................................................................................................................2
ROLE PLAY B................................................................................................................................3
1. Preparing for meeting with Jamie............................................................................................3
2. Sending email to Jamie............................................................................................................4
3. Conducting meeting with Jamie...............................................................................................5
4. Documenting the performance review agreement...................................................................5
5. Sending email to Jamie............................................................................................................7

ROLE PLAY A
Jamie is working as a learning and development officer in Boutique Build Australia since
last two months. She is a hard working employee of the organisation and delivering training and
education to the existing workforce of company. Jamie is also organising professional
development for staff members so that they can get motivated. She was asked to develop a new
health and safety manual for employees she has done the same and developed the manual
appropriately. Everything was good but her writing style is confusing and difficult to understand
for which the supervisor is required to meet and review her so that suggestions to make
improvements could be provided. For this purpose following details are maintained:
1. Preparing for meeting with Jamie
In order to provide feedback on work of an employees supervisors are required to
understand STAR model. It is based upon situation, task, action and results. As Jamie was
performing well therefore the supervisor has analysed it and tried provide positive feedback on
the work. The discussion is as follows:
Jamie's Supervisor: (Enters to the cabin of Jamir) Good morning Jamie.
Jamie: Good morning sir.
Supervisor: How are you and how is your working going?
Jamie: I am good sir and working on the health and safety manual which is required to
be made for employees.
Supervisor: Oh great. I am here to discuss about that manual with you.
Jamie: Yes sir.
Supervisor: As you are working with us since last two months I have reviewed you
performance and it is very good. You are handling all the tasks properly and performing your
duties appropriately.
Jamie: Thank you sir. I am glad to hear that.
Supervisor: We wish that you work with us for long period and our expectations from
you are very high. We have analysed your work you are good but there is one issue with the
manual. The content of manual was okay but the writing style of you is confusing and difficult to
understand. You need to work hard on that so that you can work effectively in future.
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