Table of Contents INTRODUCTION...........................................................................................................................1 TASK 1...........................................................................................................................................1 P1. Distinct organisations and their purposes..............................................................................1 P2. Size addition to scope of distinct organisational types..........................................................3 M1. Analysis regarding linkage of structure, size along with scope of organisations with objectives and products................................................................................................................6 TASK 2............................................................................................................................................6 P3. Relationship among various organisational functions as well as linkage with objective and structure........................................................................................................................................6 M2. Advantages and disadvantages about interrelationships within organisational functions.. .7 D1. Critical analysis about complexities of various business structure types together with interrelationships of distinct functions.........................................................................................8 TASK 3............................................................................................................................................8 P4. Impacts that macro environment has on operations of company..........................................8 M3. Application of PESTLE model in appropriate manner......................................................10 TASK 4..........................................................................................................................................11 P5. Internal together with external analysis about particular entities for identifying strengths with weaknesses.........................................................................................................................11 P6. Ways through which strengths and weaknesses are interrelated to external macro factors. ....................................................................................................................................................13 M4. Application of SWOT analysis...........................................................................................15 D2. Critical evaluation of various impacts that macro together with micro factors have on objectives and decision making of company.............................................................................15 CONCLUSION..............................................................................................................................15 REFERENCES................................................................................................................................1
INTRODUCTION Business environment is one of the term that indicates collection of diverse internal and external elements that impacts each function, operation and activities of institutions positively or negatively(Baron, 2012). Some elements are customer expectations and requirements, economic changes, activities of political system, demand and supply, social trends, clients, innovation within technology, trends of market, management workings and employees that influences situations, practices and environment of an enterprise. To understand concept of business environment, Ford is chosen which is one of leading multinational auto-maker which was established by Henry Ford in the year 1903 and works as private sector enterprise. Within the report topics like explanation of various size, scope and kinds of organisations, interrelationships of few functions in an entity and their linkage with business structure. It also demonstrates impacts that factors of macro environment have on company's operations and determines strengths and weaknesses of particular business. TASK 1 P1. Distinct organisations and their purposes. Organisation is characterised to units or groups of citizenry which are properly structured addition to meet needs and works for pursing collective objectives. Within the competing world, public, private together with voluntary organisations exists with objective of accomplishing set vision. Through the vision, managers sets guidelines for distinct actional plans that are required to be undertaken by people of organisation. Following are some categorisation of distinct organisational types with size and scope: Public sector organisations: Entities which are owned, controlled, managed, operated as well as accountable to government authorities and exists for offering services to citizens of country are public sector organisations(Beatty, Samuelson and Abril, 2018). Crown Prosecution service, British Army, BBC and NICE are some public sector organisations that works to provide diverse services to citizens of UK and its surrounding nations. Among all,Crown Prosecution Serviceis selected as public sector organisation that is one of principal public agency that executes operations to demeanor criminal prosecutions in cities of Wales along with England. Purpose:Purpose that public sector organisations have are to redistribute income, deliver capital formation sources, achieving planned resource allocation and developing infrastructure 1
facilities for general public. In context to Crown Prosecution Service, the company have purpose to properly execute workings to conduct criminal prosecutions together with providing assistance for legal advices to criminal investigation agencies. Legal structure:The legal structure that public sector companies adopts generally comprises of central government, public corporation addition to local government. In context to Crown Prosecution, managers proceeds workings with central government owned structure. Private sector organisations:Entities which are established, managed and run by sole individual as well as majority of individuals. In these companies, all the operations are properly managed and commodities are provided to customers at reasonable prices together with better quality so that more profits are attained(Bernstein, 2015).Fordis the company that is considered as private sector organisation which was established and managed by Henry Ford and its team. Purpose:Private sector organisations works with purpose of achieving sustainable growth and maximising profits than competitors. Core purpose of Ford is associated with bring people together for achieving profits and increasing market domination by offering trendy cars and other automotive commodities to potential clients. Legal structure:Private sector organisation posses legal structure of unincorporated structure, private limited company as well as corporate structure. In context to Ford, private limited company structure is followed as it is established and regulated under companies act. Voluntary sector organisation:Non governmental businesses as well as not for profit companies falls under voluntary sector organisation(Bocken, Weissbrod and Tennant,2016). These involves diverse range of institutions like educational, recreational, charitable, healthcare, satellite and religious companies. British Heart Foundation, Oxfam and National Trust are key voluntary sector organisation that creates huge social impacts despite of revenues. Among all, British Heart Foundationis chosen as voluntary sector organisation that is one of charity institution in UK and funds to research activities for beating heartbreaks from circulatory as well as hart diseases and associated risk factor. Purpose:Voluntary sector organisational works with purpose to deliver services for social welfare as well as social development. Main purpose of chosen institution is to improve treatments and methods for prevention, diagnosis along with treatment. It also have purpose of conducting pioneer research to find causes of heart and other diseases. 2
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Legalstructure:Legalstructuresinvolvedinvoluntarysectororganisationsare charitable incorporated, limited by guarantee, unincorporated association and trust. At British Heart Foundation, administrative authorities precede with limited by guarantee structure. P2. Size addition to scope of distinct organisational types. Within competing world, huge organisations works with motive to gain great heights in business(Boshyk, 2016). Different organisations comprises contrary size and set procedures or activities accordingly to reach towards vision and mission. For the present report, scope and size in context to three organisation are as explained: Public organisation (Crown Prosecution Service) Mission and vision: The vision of Crown Prosecution service is to become one of independent prosecution service which is respected and trusted by people. The mission of the same entity is to conduct fair prosecution, impartial charge assessment and promote justice with respect for various rule of laws. Objectives: The main objective that Crown Prosecution service has is to deliver all types of advisory services to investigative agencies in timely, principled and accurate manner. Size and Scope: At Crown prosecution service, around 6000 people are employed for providing legal advices about investigation practices to police as well as other investigation agencies. It has huge scope to expand operations through using digitalisation techniques for providing assistance services to agencies residing within as well as outside UK's boundaries. Organisational structure:Management of Crown Prosecution Service precede activities by following divisional organisational structure in which all functions are grouped into various divisions such as specialist Fraud Division, CPS proceeds for Criminal Units, Special Crime as well as Counter Terrorism Divisions and others. Private organisation (Ford) Mission and Vision: The mission statement of Ford emphasis towards making livings of general public better by providing mobility accessibility addition to affordability. The vision of the private entity is to become most trusted brand that designs and manufactures smart vehicles for shrewd world. Objectives: Objectives of Ford are to enhance sales volume, sustainability and safety as well as innovation. The financial objectives comprises of increasing global sales together with achieving balanced geographical profitability. 3
Size and Scope:In Ford, around 199000 people are employed for working as well as contributing for successfully running operations of entity (Number of Ford employees from FY 1992 to FY 2018, 2018). The operations are performed in wide nations like North Korea, Sudan, India, UK, Cuba and others having wide number of stores. The scope of the company is vast as it runs business through diverse products such as luxury vehicles, automotive parts and many more. It designs and manufactures vehicles after considering trends in market and customer requirements which enhances its scope for competitive sustainability. Organisational structure:To implement decision making as well as efforts, functional organisational structure is opted by Ford company (Organisational structure of Ford, 2019). In this, the hierarchy to make decisions as well as authority flows within strategic management, tactical management, operational management and non management manpower. Illustration1: Organisational structure of Ford. 2019 (Source: Organisational structure of Ford. 2019) Voluntary organisation (British Heart Foundation) Mission and Vision:British heart Foundation have vision of making a world in which individuals do not die untimely of heart and other diseases(Crane and Et. Al., 2019). The same 4
entity has mission ofplaying leading role within the fight against diseases related to heart and circulation such that it restrictions can be made for disability together with premature death. Objectives:The objective associated with British Heart Foundation is to deliver more treatments and precautions so to beat diseases that causes premature death (British Heart Foundation, 2019). Size and scope:There are around 4514 employees in which 14 are Board members, 500 are part time staff, 2000 are volunteers and 2000 are full time staff that provides wide types of services such as assistance and advisory services. The organisation renders humanitarian services to reduce premature death and achieving fight from cardiovascular diseases, it has wide scope to expand its operations to provide services that results in society welfare. Organisational structure:The management authorities of British Heart Foundation works in the flat structure wherein each committee is generally placed within one of governance, advisory as well as operational stream. Illustration2: British Heart Foundation. 2019 (Source:British Heart Foundation. 2019) 5
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M1. Analysis regarding linkage of structure, size along with scope of organisations with objectives and products. As Crown Prosecution Service is one of public organisation that has objective of providing advisory services and help in achieving sustainable responses so to contribute in thriving investigative industry. After emphasising towards employee size that was diverse and organisational structure all the activities are set and performed for gaining set objectives effectively(Divanbeigi and Ramalho, 2015). In relevance with private organisation, Ford being leading private company with huge number of employees, products and scope that works with functional structure to communicate information so that all the customers are properly served, objects are set accordingly. In regards to voluntary organisation, British Heart Foundation has objective for delivering treatments along with precautions for beating various disease. The companyemployshugepeoplesodelivertheactivitiesandhavevastscope,proper organisational structure which helps in formulating all objectives and plans to achieve them. Hence, structure, size of employees and organisational scope are directly link with business objectives and commodities. TASK 2 P3. Relationship among various organisational functions as well as linkage with objective and structure. Organisational structure is aforementioned to hierarchical levels that are followed within entity as well as explains the ways roles and responsibilities are allocated for achieving objectives. Different organisations works with different organisational structure which includes matrix, flat, bureaucratic, divisional and functional structure(Falkner, 2017). Managers designs and implement organisational structure so that all functions are properly carry forward to achieve objectives. Moreover, it assists in the ways how growth aspects can be achieved and set targets are determined for achievements. In context to Ford company, administration team follows functional organisational structure so to organise its workers. In this, all the people are grouped into distinct functional units such as marketing, human resources, operational and many more. The entity has distinct functional departments which executes workings as per their own objectives addition to achieve overall aims and goals that business have to attain. 6
Interrelationshipwithinorganisationalfunctionsaswellasthewaystheyarelinkto organisational structure together with objectives are the followings: Finance and operational function: Functions of finance department are based on monitoring addition to controlling cash flows at workplace. It also assist other departments through setting budget of each and providing valuable guidances required optimally utilising funds.AtFord,financialdepartmenttransformsrawaccountingtransactionsintousable statements which help managers to understand financial conditions so that suitable and effective decisions are made. At same time operational function involves distribution, warehouses, manufacturing and packaging(Hair Jr, Page and Brunsveld, 2019). The operational department of Ford works to manufacture high quality cars so that the objective of company to fulfil expectations of clients is achieved. Both functional units work in sync to each other and coordinate activities within organisational structure as finance department arranges funds for the operational department so that all the production and distribution activities are carried out without any fund shortage. The operational department provide all the information about requirement of funds to financial department. Thus, both these functions works to share organisational resources by working within set structure so to achieve objective effectively. Marketing and human resource functions: Functions of marketing function are related to framing strategies addition to plans so to promote image of brand along with its products in the global market. The department analyses pertaining situations about customer demands and emerging trends and further communicates information to distinct departments. In context to Ford, marketing function organises activities by contacting with human resource function regarding the requirements of manpower to execute activities. Human resources collects detailed information about customer expectations and accordingly plans all the workings which are required to be executed. All the activities are perfectly coordinated among marketing as well as human resource department which leads the entity to achieve objectives in prompt ways. All the workingsofmarketingfunctionandhumanresourcefunctionsareexecutedwithinset organisational structure addition to objectives through providing directions to each other for performing actions. M2. Advantages and disadvantages about interrelationships within organisational functions. Organisational structure plays unique significant and unique character within businesses as it assist in framing critical decisions by exchanging view points, information together with 7
thoughts among distinct functions(Hamilton and Webster, 2018). Functional interrelationships provides advantages to management of Ford by assisting activities, escalating profit level, maintaining internal cooperation and enhancing business effectiveness which shows positive impacts in structure of business. In contrary, the disadvantage associated with functional relationship is concerned with increasing chances of sharing confidential information by one of functional member to rival companies. At organisation, there are some people who build trusted and loyal relationships withthe distinct functions for own benefit and shares information by using informal communication mode which impacts negatively on the business structure. D1. Critical analysis about complexities of various business structure types together with interrelationships of distinct functions. Administration of Ford have embraced distinct structures at their different work premises. For example, within functional structure, functional groups generally faces complexities at the time they communicate, interact addition to grabbing attention of population of international market that reduces performance flexibility due to which complexities like miscommunication together with misconduct of dealings arises among functions of human resource along with marketing. In context to divisional structure, manpower faces complexities that are related to operational inefficiency between specific functions of marketing and human resource wherein manpower do not succeed in communicating particular information about emerging expectations and demand to marketing function due to which inappropriate plans are framed and it influences marketing practices negatively. TASK 3 P4. Impacts that macro environment has on operations of company. Business environment is a accumulation of internal and external factors that directly influence the decision making process of an organisation in a positive and negative way. Some of the external elements are competitors, government, suppliers, consumer and many more(Hillary, 2017). In order to manage these macro components in an effective way, PESTLE analysis is regarded as one of the important strategic management approach that an enable an organisation to identify its external environment and also empower them to make corrective course of action in a better way. In context of Ford, it takes an initiative to imply the PESTLE analysis within its business function which is explained below: 8
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Political factor: Under this, it encompasses government rules, regulation, policies, procedures which impact establishment profit margin ratio. Positive:Recently, UK government come up the system of Brexit that influenced negatively over Ford's productivity ratio. However, organisation make an effort to modify or alter its all employment policies and procedure as per the requirement of Brexit. Due to this, it enable Ford to improve its ability to attain sustainable growth and development in an effective mode. Negative:On the other hand, if Ford fails to apply such alteration into its business functionthemitmayleadtofacethedifficultyinenhancingthemarketshareamong competitors. Economical factors:In this, it comprises economic growth, inflation, deflation, interest rate and GDP that effect firm's overall performance(Huang-Horowitz, 2015). Positive:In UK, Ford undergoes with a huge recession period which negatively effected its potentiality in enlarging the market division and also to strengthen profit margin ratio. However, Ford make an attempt to reduce the price of its productthat aid them to retain its existing consumer towards the brand and also to attract the new customer in an impressive style. Negative:Whereas, if Ford does not maintain the product price as per the economic situation, then there is a possibility of reducing the sales volume. Social Factors:This component is link with population income, demographic elements, age, customer taste and preference and so on. Positive:As per the analysis, there is a huge demand among UK population regarding electric or hybrid vehicle which impose great challenge within Ford volume of sales. IN order to overcome this challenge, Ford make an attempt to introduce hybrid cars or vehicles that drive them to capture the attention of large number of consumer towards the company, Due to this contribution, it help Ford to place its brand in an aggressive position among competitors. Negative:While, if Ford denies to implement decisions in regard of satisfying the customer demand or need then it decreases its customer base and also reduces the proficiency ratio inside marketplace. Technological factors:It is relate with innovation, automation or latest technologies in order to gain competitive advantage. 9
Positive:Ford faced intense level of demand fro UK population regarding innovative gadgets inside vehicles that negatively influenced company's profit maximisation ratio. Hence, for overcoming the same, Ford takes an initiative in introducing novel and advanced gadgets into its vehicles like route map, driverless cars and many more. With the help of this, it strengthen the potentiality of company in gaining competitive advantage among rivalries in a innovative or productive style. Negative:On the contrary, if Ford does not makes an effort to develop any technological advancement then it reduces the ability of establishment to acquire best position within industry in a stipulated time duration. Legal factors Positive:In this, Ford take an attempt to adhere to all government legislation, laws, policies, regulation in an effective mode. Hence, it aid them to minimise the intervention of government into its functional unit and also lead them to place the brand in a batter position without nay hindrances(Hunter, Saunders and Constance, 2016). Negative:On the other hand, if Ford denies to follow government laws and regulation them it negatively impact over its goodwill and brand value among rivalries. Environmental factors Positive: Underthis, Ford fulfils the requirements of UK consumer by introducing environment friendly cars i.e. electric and hybrid vehicles which has less emission of fuel and also aid company to decrease the pollution from environment. With the help of this, it lead Ford to enrich its proficiency ratio and also to improve overall productivity ratio in an improved mode. Negative:While, if Ford fails to take appropriate actions to control the emission of pollution then there is a possibility of impose negative impression inside UK market. M3. Application of PESTLE model in appropriate manner. Fordismanufactureofvehiclesthatexecutesactivitiesforofferingautomobile commodities to customers. The administrative team of Ford applies PESTLE analysis for monitoring macro environmental dimensions for framing policies, plans and strategies as well as implementing them promptly(Hunter, 2015). Working in dynamic environment and managing the business properly by considering dimensions governed by political system impacts positively on the company. When business fails to work as per legislations then huge penalties are paid by 10
them that impacts negatively on its reserves of profits. Adopting technology related to search engineoptimisationcanhelpincommunicatingessentialinformationsuchthatstrong relationships are build can impact in positive ways on firm and its image. Thus, working with acts of political systems, technological advancements, social beliefs, legal systems and economic business cycle assists in building good image together with making more profits. TASK 4 P5. Internal together with external analysis about particular entities for identifying strengths with weaknesses. SWOT analysis is mentioned as strategic planning technique with the help of which all the strengths, weaknesses, threats along with opportunities are identified in prompt manner. It is majorly used by organisational managers so to get proper essence regarding their position in determined time and within industry they works. While conducting internal analysis, strength and weaknesses are identified where as while conducting external analysis, opportunities and threats are ascertained which influences business operations and helps in growth. SWOT Analysis of private entity that is Ford: StrengthWeaknesses Fordcompanyhasdiverseproduct portfolio through which it satisfies large sizecustomers(SWOTframeworkof Ford, 2019). The company has strong brand image in global market. It is well established entity in automobile industryaswellashaveeffective marketing and advertising plans. The institution faced immense loss as it has to recall its vehicles back due to safety failures due to which its brand image was affected to great extent. Fordfailstomakestrongholdin variousemergingmarketsuchas India. The entity is majorly dependent on European as well as US market that limits its revenue margin. OpportunitiesThreats As Ford is adapted towards technology, theentityhasopportunityfor Fordisstrugglingtomaintain innovative position within the industry 11
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manufacturingfuelefficientvehicles along with commercial cars. Itisworkingforpenetratingwithin automobilesectorthatprovides opportunitiestotapsmallernations along with growing customer base. Theinstitutionhasopportunityfor working for digital marketing skills so to enhancesuppliersengagementsto deliver vehicles to distant locations. duetoferociouscompetitionfrom competing companies such as Tata, Toyota and so on(Lehmann, 2016). Rising prices of raw materials related to steel addition to steel coin affects Ford's cost together withmargins of profits. SWOT analysis of company such as British Heart Foundation StrengthsWeaknesses BritishHeartFoundationispowerful togetherwithtrustworthybrandwithin public sector. The entity has recently launched one of multi media campaign with the name of “Connections” so to increase awareness abouttreatmentsforcardiovascular diseases. Variousprofessionalsworksatthe institution that have high calibre together with strong knowledge base. It has low staff turnover due to lack offreshthoughtsaswellas perspectiveswhichrestricts development of entity. BritishHeartFoundationprovide few generic commodities which are not customer friendly. The website of the organisation is generally hard to navigate as huge information is available out of which some are buried under links. OpportunitiesThreats The company has potentiality to engaging targettedmarketdirectlyalongwith buildingrelationshipsisoneofthe opportunity with British Heart Foundation Withinpublicsector,various organisationsprovideshealth together with medicine charities that createsthreatsofcompetitionfor 12
to increase customer base(Malik and Rowley, 2015). I8nvolving in the government campaign of “Chage4Life”canhelptheentityin achieving exposure. British Heart Foundation. Theinitiativetookbypolitical authoritiesofDigitalBritaincan leave the company to look obsolete or out of date. P6. Ways through which strengths and weaknesses are interrelated to external macro factors. Interrelations between strengths and weakness of Ford in context to macro environmental factors follows below: Interrelations basisStrengthsWeaknesses Political factorsPerformingactivitiesinthe nation that has powerful and stable political system acts as strength for Ford for knowing additiontoimplementing policies,regulationsand provisionsof legislations for functioning effectively without complications(Morecroft, 2015). Thetimepoliticalsystem changesamendmentsin legislation and policies it acts asweaknessesforFordas various complexities are faced by the entity and adds risks factors in executing workings thatlimitstheexpansionin other locations. Economic factorsVariousinvestorsmakes investmentathugequantity. Ford grabs attention of huge investors through determining assumedinvestmentvalues that is strength for the entity as itinfluencesinvestorsand gainsexpectedvaluesthat impactspositivelyonthe Thechangingscenarioof businesscycleresultsin changes with savings, taxation rates along with international exchangeratewhichhinders Fordtoattainitsstrategic goalsandisoneofbiggest weakness. 13
brand image. Social factorsIn present era, population have expectationsoffuelefficient cars together with commercial vehicles.Fordhasskilled manpowerthatunderstands marketexpectationsand accordinglyoffersthem automobile products which is itsstrengthforattractingas wellasretainingtargeted customer base. Preferencesofpopulation changesrapidlyandit becomesunpredictableby Ford and acts as weakness as it is difficult to modify designs of vehicle in short span as per view points and expectations ofthecustomers(Mrkajic, 2017). Technological factorsTheautomobilesectoris generallyachievingsuccess throughimplementing techniquessuchassearch engine optimisation addition to artificialintelligence.Ford works with the new updated technologies which acts as key strengthforittoprovide innovations in market. Working in competitive nation wherein technological changes occursrapidly.Periodical technological changes hampers Ford's operational capabilities and efficiency that diminishes it profits and is weakness for it. Legal factorsPolitical authorities works to promoteequality, empowermentandreducing discriminationandforit variouslegislationsare imposed.As Ford also works tostrengthenequality, diversityandempowerment When unethical practices are performedbyFordthenits licenceiscancelledby politicaladministrationsthat becomes hurdles in effectively executingactivitiesand becomes weakness to sustain in market. 14
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whichactspositivelyonit (Oriesek and Schwarz, 2016). Environmental factorsByfollowingall environmentallegislations suchaspollutionactand carbonemissionact,Ford designsandmanufactures vehiclesthatsecurethe environmentanditactsas strength to gain recognition in market. In all nations, workings of a companyarebasedon sustainablemanner.But variousfactorsresidesin distinctnationswhichlimits Ford'spracticestoachieve position in automobile market that acts as weakness. M4. Application of SWOT analysis. Organisational administrators applies SWOT analysis to determine internal strength with weakness and external threats and opportunities. In context to Ford, the strength are strong brand image and offering diverse vehicles. Weaknesses of the entity are failures for stronghold in new markets and only dependent on some nations(Pearson, 2017). Opportunities with Ford are manufacturing fuel efficient vehicle and working to improve skills of manpower. Threats are rising cost of materials, hurdles in maintaining innovation position and fierce competition level. D2. Critical evaluation of various impacts that macro together with micro factors have on objectives and decision making of company. As per the above discussion, it has been evaluated that dimensions of micro factors includes internal business elements like new entrants, competitors, management and suppliers. In contrary, macro factors includes political, technological, environmental, social, economical and legal factors(Songini and Vola, 2015). Ford has objective of maximising revenues and for this, managers have made decisions to employ huge workforce addition to expand work premises but when one of the factor changes, for example, changes in political system in which new government imposes new regulations regarding standards of vehicles and number of premises then Ford can face complexities of misbalancing operations, changing population expectations and increased taxations can influence workings of company within set structure and objectives. 15
CONCLUSION The above report concludes that business environment is mentioned as aggregation of events, circumstances and impacts thefirm and its surroundings. It provides assistances to managersforanalysingandgrabbingopportunitiesthatareaccessiblewithinbusiness environment. Public, private along with private organisations works with different size, scope and objective. The external factors are monitored through adopting PESTLE analysis and internal factors are analysed through adopting SWOT analysis so that proper prediction about upcoming trends and market expectation are understood and properly actions and strategies are framed to achieve gaols. 16
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