Assessment criteria for BSBSUS501 Develop Workplace Policy and Procedures for Sustainability

BSBSUS501
Develop Workplace Policy and
Procedures for Sustainability
Learner Workbook
Student’s Name:
Trainer Syed Saqib Hussain
Date: 03/03/2019
Teacher Remarks:

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Assessment criteria for BSBSUS501
Develop Workplace Policy and Procedures for Sustainability
In this document, you will find the foundation of what is required to become competent in this unit. For
further information on each element, you can refer to the Assessment Matrix. Included in this document
are the elements for the unit, foundation skills, assessment requirements as well as an assessment tool
definition list and the crucial observation and third-party check lists. As well as all the areas covered here,
each student must also complete all workbook activities, case studies and major activities, where stated,
to become competent within this unit.
NOTE – Re-assessment:
Students will have amaximum of two (2) reassessment attempts if competency is not achieved in the first
instance.
The final grade of ‘C’ for Competent or ‘NC’ for Not Competent is only given at the completion of the unit
of competency when all components or parts of the assessment are graded as ‘S’ for Satisfactory.
Unsatisfactory results are marked as NS.
Elements for Competency Demonstration
Elements for Competency Assessment:
1. Develop workplace sustainability policy
2. Communicate workplace sustainability policy
3. Implement workplace sustainability policy
4. Review workplace sustainability policy implementation
Performance Evidence:
Evidence of the ability to:
 Scope and develop organisational policies and procedures that comply with legislative
requirements and support the organisation’s sustainability goals covering at a minimum:
o minimising resource use
o resource efficiency
o reducing toxic material and hazardous chemical use
o employing life cycle management approaches
o continuous improvement
 Plan and implement sustainability policy and procedures including:
o agreed outcomes
o performance indicators

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o activities to be undertaken
o assigned responsibilities
o record keeping, review and improvement processes
 Consult and communicate with relevant stakeholders to generate engagement with
sustainability policy development, implementation and continuous improvement
 Review and improve sustainability policies.
Foundation Skills:
Reading
 Identifies, analyses and evaluates complex textual information to determine legislative
and regulatory requirements, trends and outcomes
Writing
 Researches, plans and prepares documentation using format and language appropriate
to context, organisational requirements and audience
Oral Communication
 Presents information and seeks advice using language appropriate to audience
 Participates in discussions using listening and questioning to elicit the views of others
and to clarify or confirm understanding
Numeracy
 Interprets and uses mathematical equations to calculate numerical information relating
to time durations and costs
Navigate the world of work
 Develops, monitors and modifies organisational policies and procedures in accordance
with legislative requirements and organisation goals
Interact with others
 Selects and uses appropriate conventions and protocols when communicating with
internal and external stakeholders to seek or share information
 Plays a lead role in consulting and negotiating positive outcomes with a range of
stakeholders
Get the work done
 Plans, organises and implements work activities of self and others that ensure
compliance with organisational policies and procedures, and legislative requirements
 Sequences and schedules complex activities, monitors implementation, and manages
relevant communication

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 Uses systematic, analytical processes in relatively complex, situations, setting goals,
gathering relevant information, and identifying and evaluating options against agreed
criteria
 Evaluates outcomes of decisions to identify opportunities for improvement
Knowledge Evidence:
To complete the unit requirements safely and effectively, the individual must:
 Outline the environmental or sustainability legislation, regulations and codes of practice
applicable to the organisation identify internal and external sources of information and
explain how they can be used to plan and develop the organisation’s sustainability policy
 Explain policy development processes and practices
 Outline organisational systems and procedures that relate to sustainability
 Outline typical barriers to implementing policies and procedures in an organisation and
possible strategies to address them.
Assessment Conditions:
Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent
performance of typical activities experienced in the sustainability field of work and include access to:
 Relevant legislation, regulations, standards and codes
 Relevant workplace documentation and resources
 Case studies and, where possible, real situations
 Interaction with others.
Assessors must satisfy NVR/AQTF assessor requirements.
Links:
Companion volumes available from the IBSA website: http://www.ibsa.org.au/companion_volumes -
http://www.ibsa.org.au/companion_volumes
Any observations and practical assessments must be recorded in the observation checklist. All practical
tasks should be demonstrated during the length of the course. As the instructor, you must maintain a
record demonstrating the date of the practical activities and any comments relevant to the performance
of each student. Where a student is not able to demonstrate competence in a practical observation
activity, further questioning should be put in its place.
As the instructor, you could be assessing the student’s literacy, numeracy and language skills, as well as
the content and context of his/her answers.
In some cases, you will have to adjust and amend the assessment tools, using different and varied
methods (such as oral assessment), to allow students to be assessed according to their needs and
abilities.

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Assessment Tool Definitions
Assessment Tool How is it used? What is it?
Learner Workbook Activities
(Entire completion is required)
Each student should be given a Learner Workbook which will
hold many activities, both formative and summative, that all
need to be completed in conjunction with the appropriate
sessions. The PowerPoint, Learner Guide and instructor
should provide further information to help with the activities.
Observation/Demonstration
(To be completed for each numbered point as
stated on the checklist)
An observation should be completed for each of the students
by the instructor. If the tasks aren’t everyday actions, a
simulated environment is acceptable, or a demonstration can
be set up. An observation checklist can be found at the end
of this document.
Major Activity
(Entire completion is required)
A Major Activity is a summative assessment and can be found
in the Learner Workbook, after all the activities are
completed. This is an extended piece of summative
assessment which should take anywhere between 1-2 hours
and every student should complete this work. It is a
requirement for each unit to check knowledge and
understanding.
Skills and Knowledge Activity
(Entire completion is required)
A Skills and Knowledge Activity is a summative assessment
and is found before the Major Activity in the Learner
Workbook. This should take between 1-2 hours and every
student should complete this work. It is a requirement for
each unit to check knowledge and understanding of the
foundation skills and knowledge evidence.
Third Party
(To be completed for each numbered point as
stated on the checklist)
A Third-Party checklist is very similar to an Observation
Checklist in its format, but it can be completed by someone
who works with the learner and has witnessed them
completing tasks which coincide with the elements of the
unit. The checklist can be found at the end of this document.
Case Study
(Entire completion is required)
Not all units will have Case Studies but those that do will be
clearly stated within the PowerPoint and the Learner
Workbook. It will appear as any other activity, but it will be
named ‘Case Study’ and will provide an example of a possible
real-life situation for the learner to read, interpret and then
answer questions on.
Learner Guide
(To be used as an informational guide)
The Learner Guide links with the Learner Workbook as it
provides the information given during sessions and more. It
can help students to further their knowledge and to also
complete the activities.
Evidence Document
(Not a necessity for completion of unit but can be
used as an aid or to collect further evidence)
The Evidence Document lists all the Elements and
Performance Criteria with an area for written reports etc, to
add evidence to the student’s portfolio. It can be used for
any of the performance criteria, especially those which may
not have been covered by any other assessment tool. The
student can circle many the criteria that they may feel they
need further evidence of or it can be used as a guide for
completing further Observations and Third-Party reports.

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Observation/Demonstration
Throughout this unit, the learner will be expected to show their competency of the elements through
observations or demonstrations. The observations and demonstrations will be completed as well as the
formative and summative assessments found in the Learner Workbook. An explanation of
demonstrations and observations:
Demonstration is off-the-job
A demonstration will require:
 Performing a skill or task that is asked of you
 Undertaking a simulation exercise
Observation is on-the-job
The observation will usually require:
 Performing a work-based skill or task
 Interaction with colleagues and/or customers
The observation/demonstration will take place either in the workplace or the training environment,
depending on the task to be undertaken and whether it is an observation or demonstration. Each task
must be observed. You will need to ensure you provide the learner with the correct equipment and/or
materials to complete the task. You will also need to inform the learner of the time they have to complete
the task; this will once again vary, depending on the task.
Learner should be able to demonstrate they can:
1. Develop workplace sustainability policy
2. Communicate workplace sustainability policy
3. Implement workplace sustainability policy
4. Review workplace sustainability policy implementation
Learners should also demonstrate the following skills:
 Reading
 Writing
 Oral communication
 Numeracy
 Navigate the world of work
 Interact with others
 Get the work done

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Observation/Demonstration Checklist
Candidate’s Name
Assessor or Observer’s Name Syed Saqib Hussain
Unit of Competence
(Code and Title) BSBSUS 501 Develop Workplace Policy and Procedures for
Sustainability
Date of Assessment 03/03/2019
Location 75 Gozzard Street, Gungahlin ACT 2912, Australia
Demonstration Tasks Completed
Materials and Equipment Provided
Tasks to be observed, demonstrated or simulated
if appropriate
Yes No Comment
1. Develop workplace sustainability policy:
Did the learner demonstrate that they could
define scope of sustainability policy?
2. Develop workplace sustainability policy:
Did the learner demonstrate that they could
gather information from a range of sources to
plan and develop policy?
3. Develop workplace sustainability policy:
Did the learner demonstrate that they could
identify and consult stakeholders as a key
component of the policy development
process?
4. Develop workplace sustainability policy:
Did the learner demonstrate that they could
include appropriate strategies in policy at all
stages of work for minimizing resource use,
reducing toxic material and hazardous
chemical use and employing life cycle
management approaches?
5. Develop workplace sustainability policy:
Did the learner demonstrate that they could
make recommendations for policy options
based on likely effectiveness, timeframes and
cost?
6. Develop workplace sustainability policy:
Did the learner demonstrate that they could
develop policy that reflects the organization's
commitment to sustainability as an integral
part of business planning and as a business
opportunity?

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7. Develop workplace sustainability policy:
Did the learner demonstrate that they could
agree to appropriate methods of
implementation, outcomes and performance
indicators?
8. Communicate workplace sustainability policy:
Did the learner demonstrate that they could
promote workplace sustainability policy,
including its expected outcome, to key
stakeholders?
9. Communicate workplace sustainability policy:
Did the learner demonstrate that they could
inform those involved in implementing the
policy about expected outcomes, activities to
be undertaken and assigned responsibilities?
10. Implement workplace sustainability policy:
Did the learner demonstrate that they could
develop and communicate procedures to help
implement workplace sustainability policy?
11. Implement workplace sustainability policy:
Did the learner demonstrate that they could
implement strategies for continuous
improvement in resource efficiency?
12. Implement workplace sustainability policy:
Did the learner demonstrate that they could
establish and assign responsibility for
recording systems to track continuous
improvements in sustainability approaches?
13. Review workplace sustainability policy
implementation:
Did the learner demonstrate that they could
document outcomes and provide feedback to
key personnel and stakeholders?
14. Review workplace sustainability policy
implementation:
Did the learner demonstrate that they could
investigate successes or otherwise of policy?
15. Review workplace sustainability policy
implementation:
Did the learner demonstrate that they could
monitor records to identify trends that may
require remedial action and use to promote
continuous improvement of performance?

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16. Review workplace sustainability policy
implementation:
Did the learner demonstrate that they could
modify policy and or procedures as required to
ensure improvements are made?
The candidate’s
performance was:
Not Satisfactory Satisfactory
Further Comments:
Candidate’s Signature
Assessor/Observer’s
Signature
Syed Saqib Hussain

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Support Questions for observation checklist
Candidate’s Name
Assessor or Observer’s Name
Unit of Competence
(Code and Title)
Date of Assessment
Location
The candidate’s performance was: Not Satisfactory Satisfactory
Client Feedback
Candidate’s Signature
Assessor/Observer’s Signature

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Third Party Reports
The Third-Party Report should be completed by a senior member of staff i.e. a supervisor or manager,
where possible. The report should cover the points below, with a description to show that the tasks have
been witnessed over time, while working with the learner. Examples, times, dates etc. should be
included, if possible.
As this unit is about developing workplace policy and procedures for sustainability, you will need to have
witnessed the learner within a working or training environment:
 Developing workplace sustainability policy
 Communicating workplace sustainability policy
 Implementing workplace sustainability policy
 Reviewing workplace sustainability policy implementation
Ticking yes/no next to the tasks is required, as well as an accompanying report.

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Third Party Checklist
Candidate’s Name
Assessor or Observer’s Name
Unit of Competence
(Code and Title)
Date of Assessment
Location
Demonstration Tasks
Materials and Equipment
Tasks to be simulated if not witnessed over time: Yes No
1. Did the learner define scope of sustainability policy?
2. Did the learner gather information from a range of sources to plan and
develop policy?
3. Did the learner identify and consult stakeholders as a key component of
the policy development process?
4. Did the learner include appropriate strategies in policy at all stages of
work for minimising resource use, reducing toxic material and
hazardous chemical use and employing life cycle management
approaches?
5. Did the learner make recommendations for policy options based on
likely effectiveness, timeframes and cost?
6. Did the learner develop policy that reflects the organisation’s
commitment to sustainability as an integral part of business planning
and as a business opportunity?
7. Did the learner agree to appropriate methods of implementation,
outcomes and performance indicators?
8. Did the learner promote workplace sustainability policy, including its
expected outcome, to key stakeholders?
9. Did the learner inform those involved in implementing the policy about
expected outcomes, activities to be undertaken and assigned
responsibilities?
10. Did the learner inform those involved in implementing the policy about
expected outcomes, activities to be undertaken and assigned
responsibilities?
11. Did the learner implement strategies for continuous improvement in
resource efficiency?
12. Did the learner establish and assign responsibility for recording systems
to track continuous improvements in sustainability approaches?

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13. Did the learner document outcomes and provide feedback to key
personnel and stakeholders?
14. Did the learner investigate successes or otherwise of policy?
15. Did the learner monitor records to identify trends that may require
remedial action and use to promote continuous improvement of
performance?
16. Did the learner modify policy and or procedures as required to ensure
improvements are made?
The candidate’s
performance was:
Not Satisfactory Satisfactory
Further comments:
Candidate’s Signature
Assessor/Observer’s
Signature

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Third Party Evidence
Confidential Information
Name of Candidate
RTO:
Unit(s) of Competence
As part of the assessment for the units of competency, we are seeking evidence to support a judgment
about the candidate’s competence. As part of the evidence of competence we are seeking reports from
the supervisor and other people who work closely with the candidate.
Name of the supervisor:
Workplace:
Address:
Phone:
Do you understand which evidence/tasks the candidate has Yes No
provided/performed that you are required to comment on?
Has the assessor explained the purpose of the candidate’s Yes No
assessment?
Are you aware that the candidate will see a copy of this form? Yes No
Are you willing to be contacted should further verification of this Yes No
statement be required?
What is your relationship to the
candidate?
How long have you worked with the
person being assessed?
How closely do you work with the
candidate in the area being
assessed?
What is your technical experience
and/or qualification (s) in the area
being assessed? (Include any
assessment or training
qualifications.)

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Does the candidate:
Perform tasks to the industry standards? Yes No
Manage job tasks effectively? Yes No
Implement safe working practices? Yes No
Solve problems on the job? Yes No
Work well with others? Yes No
Adapt to new tasks? Yes No
Adapt to unusual or non-routine situations? Yes No
Overall do you believe the
candidate conforms to the
standard required by the unit
of competency on a consistent
basis?
Identify any training needs for the candidate:
Any other comments:

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Candidate Details
Assessment – BSBSUS501: Develop workplace policies and procedures for sustainability
Please complete the following activities and hand in to your trainer for marking. This forms part of your
assessment for BSBSUS501: Develop workplace policies and procedures for sustainability.
Name: _____________________________________________________________
Address: _____________________________________________________________
_____________________________________________________________
Email: _____________________________________________________________
Employer: _____________________________________________________________
Declaration
I declare that no part of this assessment has been copied from another person’s work except for where I
have listed or referenced documents or work and that no part of this assessment has been written for me
by another person.
Signed: ____________________________________________________________
Date: ______________________03/03/2019_____________________________
If activities have been completed as part of a small group or in pairs, details of the learners involved
should be provided below:
This activity workbook has been completed by the following persons and we acknowledge that it was a
fair team effort where everyone contributed equally to the work completed. We declare that no part of
this assessment has been copied from another person’s work except for where we have listed or
referenced documents or work and that no part of this assessment has been written for us by another
person.
Learner 1: ____________________________________________________________
Signed: ____________________________________________________________
Learner 2: ____________________________________________________________
Signed: ____________________________________________________________
Learner 3: ____________________________________________________________
Signed: ____________________________________________________________

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Learner Name: _______________________________________________________
Date of Assessment: _____________03/03/2019 ________________________________
The learner has been assessed as competent in the elements and performance criteria and the evidence
has been presented as:
Assessor Initials
Authentic S
Valid S
Reliable S
Current S
Sufficient S
Learner is deemed: NOT YET COMPETENT COMPETENT
Comments from Trainer / Assessor:
______________________________________________________________________________________
______________________________________________________________________________________
______________________________________________________________________________________
______________________________________________________________________________________
______________________________________________________________________________________
______________________________________________________________________________________
______________________________________________________________________________________
______________________________________________________________________________________
______________________________________________________________________________________
______________________________________________________________________________________
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______________________________________________________________________________________
______________________________________________________________________________________
______________________________________________________________________________________
______________________________________________________________________________________
______________________________________________________________________________________
______________________________________________________________________________________
Assessor Signature: ______Syed Saqib Hussain__________________

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Observation/Demonstration
Throughout this unit, you will be expected to show your competency of the elements through
observations or demonstrations. Your instructor will have a list of demonstrations you must complete or
tasks to be observed. The observations and demonstrations will be completed as well as the activities
found in this workbook. An explanation of demonstrations and observations:
Demonstration is off-the-job
A demonstration will require:
 Performing a skill or task that is asked of you
 Undertaking a simulation exercise
Observation is on-the-job
The observation will usually require:
 Performing a work-based skill or task
 Interaction with colleagues and/or customers
Your instructor will inform you of which one of the above they would like you to do. The
demonstration/observation will cover one of the unit’s elements.
The observation/demonstration will take place either in the workplace or the training environment,
depending on the task to be undertaken and whether it is an observation or demonstration. Your
instructor will ensure you are provided with the correct equipment and/or materials to complete the
task. They will also inform you of how long you must complete the task.
You should be able to demonstrate you can:
 Develop workplace sustainability policy
 Communicate workplace sustainability policy
 Implement workplace sustainability policy
 Review workplace sustainability policy implementation
You should also demonstrate the following skills:
 Reading
 Writing
 Oral communication
 Numeracy
 Navigate the world of work
 Interact with others
 Get the work done

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Activities
Activity 1A
Estimated Time 20 Minutes
Objective To provide you with an opportunity to define scope of sustainability policy and
gather information from a range of sources to plan and develop policy.
Activity What is the scope of your sustainability policy?
The sustainability policy which this report will be taking into account is
technological advancement. The scope for this policy is vast. Firstly, increased
technological advancement would improve efficiency of work, and as a result,
reduce average costs of output. This reduced cost could be then saved for future
development of the organization, thereby ensuring sustainable development.
Secondly, the policy also ensures lower pollution levels in the environment.
Newer technologies in the market contribute the least to environmental
pollution. This is not only going to ensure sustainable development of the
environment, but subsequently, a long-term positive brand image as well in the
society. This would help sustainable development of the organization in the long
run. Finally, advancement in technology would mean that manual efforts would
be less required than before, thus conserving the energy and effort of workers.
This would help the organization use that effort into other tasks, implying that the
organization would be developing in all the fields of its business, ensuring overall
sustainability of the organization.
What sources of information have you gathered to help you plan and develop
your policy?
The sources of information to develop such a policy owes credits to the Australian
Urban Water sector, which has undergone recent technological transformations,
and has been reducing its costs of output by a significant level (Fuenfschilling &
Truffer, 2016). Another source comes from the recent benefits which WesFarmers
have acquired as a result of technological advancements in the company. As a
result, its manual labour has decreased in a lot of the company’s business work
(Campbell, 2017). Therefore, they have been using that labour into client
servicing, sales and mainly maintenance, which is providing the company with an
overall development in all its spheres. According to Salic and Zelic (2015),
environmental engineering is a key to sustain the environment by developing new
age technology with minimal environmental impacts. They found in their research
that it is not only good to the environment, but benefits the organization too as a
result of an enhanced brand image in the society.

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Activity 1B
Estimated Time 20 Minutes
Objective To provide you with an opportunity to identify and consult stakeholders as a
key component of the policy development process.
Activity Who are your stakeholders?
The list of stakeholders involved in the policy are as follows:
 Customers
 Suppliers
 Shareholders
 Distributors
 Human Resources
 Regulatory Bodies
 Internal Stakeholders
 Trade Unions
Choose a stakeholder from your list above and describe through what means
you would consult with them and what you would discuss.

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This section of the report will be taking shareholders into the account and
attempt at how they should be consulted with, to ensure them that the high
investment in technology which the organization would be committing, will only
lower their share return in the short run, but will prove to be beneficial in the long
run. The means by which the organization can successfully communicate the
workplace sustainability policy, are handouts and presentations. They should be
told what brand image is and how firms have made millions of dollars only out of
brand image, and how the environmental benefits will add to the brand image of
the company. They should also be told that the workforce of the organization will
be divided among other fields of work in the organization, and demonstrate on
how that would lead to an overall development of the organization. They should
also be told about increased output levels at a lower cost, and how that would
financially benefit the organization and increase its share value.
Activity 1C
Estimated Time 20 Minutes
Objective To provide you with an opportunity to include appropriate strategies in policy at
all stages of work for minimising resource use, reducing toxic material and
hazardous chemical use, and employing life cycle management approaches.
Activity What strategies could you include to reduce toxic material and hazard chemical

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use and employ life cycle management approaches?
Lifecycle management is the set of strategies which a management adopts to
properly let a product or technology pass through its life cycle with maximum
effectiveness
Technological advancement is obviously a factor that plays a part in the
minimizing pollution in the environment. However, the technology to be adopted
should be checked and ensured that it promotes green engineering. Only the best
of those should be purchased. Production phases need to reduce the input of
chemicals for reduced environmental pollution.
The lifecycle management approach which will be employed in this regard is
Sustainable procurement. This strategy has to be capitalized on and be a
motivating factor for the organization’s CSR activities to promote green
engineering. The campaign would be involving the various ways in which the
organization has contributed to reduce environmental pollution. This would prove
to be vital for the enhancement of the company’s brand image.

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Activity 1D
Estimated Time 20 Minutes
Objective To provide you with an opportunity to make recommendations for policy
options based on likely effectiveness, timeframes and cost.
Activity Demonstrate how you can make recommendations for a policy based on likely
effectiveness, timeframes and cost.
It should be noted that the technological equipment are well maintained and kept
under appropriate conditions under all circumstances. This is to ensure that the
equipment do not lose their efficiency. Usage of the equipment is likely to put
strain on them, considering the production levels required to make up for the
investments and demand. Therefore, it is important to keep the machines in good
conditions to ensure that they do not lose their efficiency, and prove to be
effective for the organization’s output.
The timeframes of the usage of the equipment should be well specified
and outline and should not exceed beyond that. This is to ensure that the
equipment do not consume much of electricity, and subsequently increase the
costs.
Regular investigation of the output levels and the emission levels of the
equipment levels should be done. This is in order to ensure that the technology
which has been installed is at par with the sustainability policies of the
organizations, and equipment which do not comply to the same, have to be
allotted a particular time-frame after which they need to be replaced. This record
will also be analysed each year to assess their effectiveness, to decide on how
long the policy would stay in place, based on the benefits it is bringing to the
organization.

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Activity 1E
Estimated Time 20 Minutes
Objective To provide you with an opportunity to develop policy that reflects the
organisation's commitment to sustainability as an integral part of business
planning and as a business opportunity.
Activity How do you propose to demonstrate your organisation’s commitment to
sustainability?
In order to communicate the organization’s commitment to sustainability, the
sustainability policy discussed in the previous sections should be publicly
published, and the responses on the same should be measured
The demonstration of the sustainability policy of the organization should be done
in a way that reflects the organization’s commitment to sustainability.
 Firstly, the proposal should begin with a brief description of how the
global climate change is affecting the world, and posing serious threats to
our future generations. The need for environmental development must

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be implanted into the minds of the listeners.
 Then it should be briefed why the organization’s sustainability policies are
the ones that fit into the situation, and how it does good to the
environment. It must be told that for an organization to sustain itself in
the long run, the environment in which the organization is to sustain
itself, should be sustained too to serve that purpose.
 Later, it should be briefed why it is in turn reducing the costs for the
organization as well, and how it would help them to boost their share
value. This is how the organization’s commitment to sustainability is to be
cemented in the minds of the people.

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Activity 1F
Estimated Time 20 Minutes
Objective To provide you with an opportunity to agree to appropriate methods of
implementation, outcomes and performance indicators.
Activity Prepare for a meeting with your supervisors. Brainstorm ideas for appropriate
methods of implementation.
It is important to meet up with the supervisors to brainstorm particular ideas
related to implementation of the policies. The first idea is to identify how the
policy would be implemented. This is a simple problem, as the only possible
answer is to purchase new equipment which are born out of environmental
engineering. Only the best of these equipment are to be purchased. However,
how the extra labour arising out of increased automated processes of production
are to be divided, are to be talked about. The idea is to ask those employees
about which field of work fascinates them the most, and to take a relevant
aptitude test of them to ensure that they are employed in the appropriate
departments.
Apart from that, the checklist for performance indication should be based
on the following:
 Availability
 Measurability
 Timeliness
 Relevance
 Usefulness

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Activity 2A
Estimated Time 20 Minutes
Objective To provide you with an opportunity to promote workplace sustainability policy,
including its expected outcome, to key stakeholders.
Activity Why should you promote your workplace sustainability policy?
Workplace sustainability is of critical value to the organization. The concept of
sustainability itself is a well appreciated one and organizations need to preach
about their policies for sustainable work place for the sake of reputation.
Furthermore, sustainability means sacrificing a part of the present for a better
possible future. Stakeholders in the organization might not be very comfortable
with that idea. This is because in many cases, it leads to low share value of the
organizations and therefore, shareholders practice their politics to prevent the
organization from making progress in sustainability. This is the reason why it is
important to promote workplace sustainability policies to them specifically, in
order to gain their confidence which is required to implement the plans and
policies.
What do you have to think about when promoting the policy and its expected
outcome to stakeholders?
The first thing that needs to be considered before promoting the sustainability
policy to the stakeholders is the benefits that come along with it. Stakeholders
will practice their politics to make sure that the organization does not move
ahead with the sustainable practices by sacrificing current finances as fear of a

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possible financial breakdown in case of a failure always looms in the minds of the
audience. It is important to consider the content of those politics and address
them with appropriate messages to preach about the benefits that would come
along with the policies. Internal employees are the main stakeholders in case of
workplace sustainability policies and they should be told what benefits the
organization is bringing to their working conditions for their sustainable
development. Possible failures and threats should not even be considered while
briefing them about the policies, and focus should only be on the bright side.
In pairs, act out a situation where you must convince your key stakeholders that
sustainability policies will benefit them.
Activity 2B
Estimated Time 25 Minutes
Objective To provide you with an opportunity to inform those involved in implementing
the policy about expected outcomes, activities to be undertaken and assigned
responsibilities.
Activity When informing those involved in implementing the policy of the outcomes you

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expect, why is it important to be specific?
Those who are involved with implementing the policies of the organization need
to be briefed about the outcomes in a specific manner. This is because it will be
them to undertake the actions associated with the plan and they need to be clear
about the specific duties that come along with the actions. If the objectives are
not clear to them, there would be confusion and effectiveness of the plan might
come to a halt.
Give an example of an activity or activities that you would like staff to
undertake to help achieve a target (also specify the target).
For example, maintenance staffs should be told that lubricating the equipment
every week and ensuring proper handling of them, along with turning off the
equipment as soon as work hours get over to ensure that extra electricity costs do
not occur. They should be specified about their targets, which would be to ensure
90% efficiency in the functioning of the equipment for at least three months
which could be achieved if the instructions discussed above are followed by them.
Using your example from the previous answer, get in pairs, and tell your partner
what responsibilities they should have as if they are the supervisor for
implementing your target.

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Activity 3A
Estimated Time 40 Minutes
Objective To provide you with an opportunity to develop and communicate procedures to
help implement workplace sustainability policy.
Activity What is a procedure? Give an example below.
A procedure is a sequence of actions or activities that take place one after the
other, in an orderly fashion which ensures that the entire task is performed
effectively. For example, a procedure for turning on the computer would be to
put the plug inside the switchboard, turn the switch on, followed by switching on
the power button on the CPU.
What different methods of communicating a procedure are you aware of?
The different methods of communicating procedures are oral communication in
which procedures are orally conveyed to the intended recipients, written
communication in which procedures are outlined in a document and forwarded to
intended recipients, and visual communication in which recipients are made to
understand the procedures with the help of visual aids.
You should now develop a procedure that will help to implement a workplace
sustainability policy and communicate this to the next of the group. Think about
the method communicating this procedure.
The procedure to implement the workplace sustainability policy in this report

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is as follows:
 Researching about the most appropriate technological equipment for the
organization.
 Budgeting.
 Division of working staffs.
 Acquiring the technology and installing it.
 Measuring outcomes
Activity 3B
Estimated Time 15 Minutes
Objective To provide you with an opportunity to implement strategies for continuous
improvement in resource efficiency.
Activity What is continuous improvement?
Continuous improvement or continual improvement is a condition or process, in
which existing services or procedures in an organization are continuously
attempted at being upgraded and improved over time. This could either be
incremental in which the organization keeps on upgrading the existing services or
procedures over a period of time, or even a breakthrough in which the
organization upgrades its processes to the fullest at one go.

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What qualities should staff have for this?
To achieve continuous improvement, staffs should be dedicated enough and have
the tenacity to keep attempting at improving the quality of the processes and
services. They should be exemplary followers who would perfectly follow the
instructions and be able to work independently without the need for constant
supervision. They should be sound and have proper ideas of the objectives and
targets which they need to follow.
What qualities should supervisors to help staff achieve this?
Supervisors too need to have specific qualities to ensure continuous
improvements. First of all, they need to be innovative. Improving a sustainable
development policy might not be easy since it is not a product or a service. Hence,
they need to be innovative in a way in which they can constantly identify what
particular things can be done or applied to an existing policy to ensure that the
policy improves. They need to be good analysts in order to find out the loopholes
in the existing policies and be able to identify ways to fill them. They should also
be good communicators and leaders to specify and communicate the
improvement ideas to the staffs and also help them achieve the objectives
effectively.

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Activity 3C
Estimated Time 20 Minutes
Objective To provide you with an opportunity to establish and assign responsibility for
recording systems to track continuous improvements in sustainability
approaches.
Activity First write a list of all the tasks that need to be done to track continuous
improvements in sustainability approaches.
Following are the list of tasks that need to be undertaken to track continuous
improvements:
 Regular check on the efficiency of the equipment.
 Qualitative survey on the work satisfaction of the employees.
 Analysing the overall processes to find out loopholes.
 Innovating based on the data acquired from the above tasks to suggest
upgrades.
Next explain how you propose to assign people to those tasks. Do you need a
large team? Explain your answer.
To ensure the continuous improvement of the sustainable policies of the
organization, a team must be assigned in order to ensure that the tasks
mentioned above are effectively undertaken. A team of five people who are
engineering experts in the functioning of the equipment have to be assigned to
check the efficiency of the technology which has been installed, at regular
intervals. The second task, which is to conduct a survey on the job satisfaction
pertaining to the newly implemented policies of the organization, will be
conducted by the HR manager. Forms will simply be sent via emails and the
responses will be recorded by the HR manager, which would then be evaluated. A
team of project managers have to be assigned to be a part of the policy
implementation processes of the organization, so that their expertise can be used
to identify loopholes in the system. Suggesting innovative ideas to be
implemented into the existing policy to make it more effective would be done by

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the board of directors. Therefore, continuous improvement in this case does not
require a very big team.
Activity 4A
Estimated Time 15 Minutes
Objective To provide you with an opportunity to document outcomes and provide
feedback to key personnel and stakeholders.
Activity What might you have to give feedback to stakeholders regarding?
The reasons for providing feedback to stakeholders could be numerous.
Stakeholders need to be updated about the progress of the finances recovered
and the benefits gained by the organization as a result of the implemented
policies of sustainability. Suppliers who are involved in providing the organization
with necessary infrastructure for the technology to be run sustainably need to be
informed about the drawbacks on their part. Also, the need for providing
feedbacks about the operational aspects about the policies to the stakeholders
exists.

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Think about your stakeholders – who would be interested in each of the above
examples? Assign at least two stakeholders for each.
Stakeholders who would be interested in knowing the progress of the
organization and the financial outcomes and benefits which the company has
gained from implementing the sustainability policies, are shareholders, sponsors
and customers. Companies responsible for providing the organization with the
technology, as well as external contractors responsible for providing the
infrastructure and maintenance for the policy implementation, would be
interested in knowing the feedback on them. Employees and staffs, as well as
upper management and executives would be keen on knowing the facts related to
the operational aspects of the policy implementation.
Activity 4B
Estimated Time 15 Minutes
Objective To provide you with an opportunity to investigate successes or otherwise of
policy.

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Activity What should you research when investigating successes?
Marginal costs should be calculated every month to investigate the areas of
financial success. The lesser the marginal cost incurred than previous records,
more is the success that would result from the policy. Research should also be
done on the productivity of the other departments in the organizations, to ensure
that the employees have been successfully divided into appropriate departments.
Employee satisfaction should also be taken into account. A periodic interview of
each employee should be taken to know if they are supportive of the policies,
since the entire policy is based on sustainability of the workplace itself.
Apart from that, the following activities should be conducted to investigate the
success of the policy:
 Regular audits.
 Meeting notes.
 Staff incentives.
 Feedback forms.
 Disciplinary statements.
What should you research when investigating areas for improvement?
While investigating areas for improvement, a survey must be conducted involving
the entire organizational workforce as sample, to ask them about the
improvements which they think can make the policies better. A thorough market
research could also be effective to serve the purpose, to figure out which are the
better implementation of similar policies which other organizations have been
implementing. Every aspect of the functioning of the policy should be investigated
to identify loopholes, if any exists.

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Activity 4C
Estimated Time 15 Minutes
Objective To provide you with an opportunity to monitor records to identify trends that
may require remedial action; and use to promote continuous improvement of
performance and modify policy and or procedures as required to ensure
improvements are made.
Activity What is a trend? Give an example.
A trend is basically a general direction in which a particular thing is moving. It
signifies the way in which anything is developing. A trend does not simply include
any specific object or thing, but rather an entire aspect. For example,
technological advancements in organizations to promote sustainability of the
organization, has been trending in the recent times. This means that it is very
prevalent in the recent times that organizations have adopted the policy of
technological advancement for sustainability. It signifies that this is where
sustainability policies of organizations is collectively headed towards at present.
You have found a problem with a procedure. How could you find a solution?

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Solutions based on the procedures discussed earlier in the report are as follows:
 When efficiency of an equipment goes below 75%, it is to be immediately
replaced by another one.
 If work satisfaction of employees is found to be unsatisfactory, they will
be asked about what could be done to modify the policy as per their
requirements.
 Loopholes, if found any, should be immediately discussed with the HR and
higher authority to eliminate them.
 Innovation should be based on the interests and objectives of the
organization.
Skills and Knowledge Activity
Estimated Time 45 Minutes
Objective To provide you with an opportunity to demonstrate your knowledge of the
foundation skills, knowledge evidence and performance evidence.

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Individual
Activity
The answers to the following questions will enable you to demonstrate your
knowledge of:
 Reading
 Writing
 Oral Communication
 Numeracy
 Navigate the world of work
 Interact with others
 Get the work done
 Outline the environmental or sustainability legislation, regulations and
codes of practice applicable to the organisation identify internal and
external sources of information and explain how they can be used to plan
and develop the organisation’s sustainability policy
 Explain policy development processes and practices
 Outline organisational systems and procedures that relate to
sustainability
 Outline typical barriers to implementing policies and procedures in an
organisation and possible strategies to address them.
Answer each question in as much detail as possible, considering your
organisational requirements for each one.
1. Research two of the following and write a synopsis of useful information
you found from each document:
 Ecological foot printing
 Energy Efficiency Opportunities Bill 2005
 Global Reporting Initiative
 Green office program
 Green purchasing
 Greenhouse challenge plus (Australian government initiative)
 ISO 14001:1996 environmental management systems life cycle
analyses
 Life cycle analyses
 Product stewardship
 Supply chain management
 Sustainability covenants/compacts
 Triple bottom line reporting.
Green purchasing
Green purchasing is the acquisition of products or equipment that have a
comparatively low effect on human health and environmental impacts, when
compared to the other products and equipment that serve the same purpose of
usage in the market (Moser, 2015). Green purchasing has been an increasing
habit for organizations pertaining to the realization that environmental
sustainability is a big boon for brand image, and also because of the collective
responsibility that organizations have about doing business with minimal harm to
the society and the environment (Chekima et al., 2016).
Energy efficiency opportunities bill 2005

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This bill passed by the Australian government requires and encourages
businesses to use their energy requirements efficiently, to ensure that they do not
overuse the energy resources of the country. The bill also requires the big
businesses to inform the public about how they have minimized their energy uses
and the strategies they have used in order to achieve it ("Energy Efficiency
Opportunities Bill 2005", n.d.).
2. Create a five to ten-minute presentation to communicate your research with
stakeholders. How can it help you to create your policy? Show how you will
implement and review it. You should also consider stakeholder’s different
opinions and positions when tailoring your presentation.
Ensure you prepare for questions from the audience.
Presentation slides should be attached here:
Presentation to stakeholders

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Major Activity
Estimated Time 1 Hour
Objective To provide you with an opportunity to demonstrate your knowledge of the
entire unit.
Individual
Activity
Answer the following questions in full to show your competency of each element:
1. Develop workplace sustainability policy
2. Communicate workplace sustainability policy
3. Implement workplace sustainability policy
4. Review workplace sustainability policy implementation
1. Decide on and describe your approach to sustainability.
2. How do you hope to minimise resource use in your organisation? Give some
examples of the strategies you intend to use.
3. Thinking of sustainability as a business opportunity requires considering its
advantages for the business. What are some advantages?
4. Develop a workplace procedure to put a part of your policy into action.
Choose an appropriate method and explain your choice of method in your
answer.
5. Choose a procedure to audit and create an audit checklist for monitoring
continuous improvement regarding your chosen procedure.
6. Choose one barrier that you might have to overcome when implementing
policies and procedures. Explain how you could overcome this barrier.
1. The policy to be adopted for sustainability is technological advancement. With
this approach, manual efforts would be reduced, and energy and effort of the
workforce would be divided into the other departments, so that production and
progress is more fruitful for the organization to sustain it in the future, and
enhanced brand image due to the green initiative by the organization would lead
to a sustained customer retention.
2. Technological advancements in the organization would eventually lead to the
most efficient use of resources by the organization. For example, strategies
include regularly checking the efficiency levels of the technological equipment
and replacing the equipment which show low efficiency levels. Purchase of
resources would only be limited to the exact requirements of the organization for
desired outputs, therefore minimizing resource usage.

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3. Advantages of the proposed strategy includes enhanced brand image as a
result of the green initiative, as well as increase in the workforce in other
departments of the organization, ensuring overall growth of the organization.
4. The procedure for the policy implementation is as follows:
 Researching about the most appropriate technological equipment for the
organization.
 Budgeting.
 Division of working staffs.
 Acquiring the technology and installing it.
It is both a qualitative and quantitative method of research and implementation.
Both of the methods have been chosen because budgeting and workforce division
must be quantitatively analysed in order to ensure that the numbers comply with
the plans of the organization; on the other hand, choosing the best from the
market to acquire the most appropriate technology requires qualitative analysis
of the technology regarding its efficiency and lifetime.
5. The procedure for audit is as follows:
 Analysing the efficiency of the equipment.
 Analysing the work satisfaction of the employees.
 Analysing existing loopholes.
The audit checklist for monitoring continuous improvement is as follows:
 Technological efficiency.
 Employee satisfaction.
 No existing loopholes.
6. One main problem that could arise during the implementation of the policy is
shareholders politics, since they could be doubtful about the organization’s
decision to invest a large chunk of money into something that would only lead to
fruitful returns in the long run.
The ideal way to combat is to play along with these politics with
diplomacy, and make present them with the benefits which would come along as
a result of the policy implementation.

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