WHS Legislation/Statistics

This assessment covers workplace health and safety compliance, legislation, and statistics. Get help with workplace compliance, implementation of WHS management systems, and more.

BSB41419
Assessments
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INDEX
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Assessment 1 WHS Legislation/Statistics
Assessment 2 Document Writing/OHSMS
Assessment 3 Consultation/Training
Assessment 4 Risk Management/Chemicals/Health
Assessment 5Responding to Incidents/Review
GENERAL ITEMS
WHS
Please note that assessment tasks reference WHS (Work Health and Safety). At writing, WA still uses OSH and
Victoria uses OHS. It is expected that students refer to their states related laws when answering questions.
Workers/Employees
Please note that under the WHS Act 2011, an employee is known as a 'worker'.
Employers/PCBUs
Please note that under the WHS Act 2011, an employer is known as a Person Conducting a Business or
Undertaking ('PCBU').
Level of Performance Expected in Assessment Tasks
This is a Cert IV course and the standard of performance expected is high. We expect that you are able to
explain, describe and articulate your response to each assessment task using three to four sentences
maximum. We do not accept dot pointed answers unless the question asks you to “list”.
You will not qualify for your Certificate IV WHS until all assessment tasks are completed and you have been
deemed competent in all of them.
Self-Paced Training Days
If you feel that after the 5 days of face-to-face training that you would benefit from additional training days,
offers ‘Self-Paced Training Days’ days throughout the year. No appointment is necessary, and these days run
according to the schedule that can be seen in your Student Portal. These days are designed for you to master
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your learning in any area that you feel you need more training in. These self-paced training days will give you
an opportunity to work one-on-one with a WHS trainer and assessor and to come together from WHS students
from other cohorts. Assessment questions can also be clarified in these days.
Due Date
Due date is from the first day of the face to face component of your WHS course with .You will not qualify for
your Certificate IV WHS until all assessment tasks are completed and you have been deemed competent in all
of them. Please note that your enrolment with will cease after 12 months and any assessments that agrees to
process due to special needs beyond this date will incur an enrolment fee of $400.
Assessment tasks are submitted in one file to
Please do not submit your file unless every assessment activity is complete.
MARKING OF ASSESSMENTS
Requirements for Competency
Assessment tasks will be marked by a qualified assessor. We will endeavour to mark your assessment within 10
business days of submission.To be deemed competent, you will need to have provided evidence that shows
competency against all the performance criteria.
Assessment Outcomes
Once marked, will send you a checklist where you will see your assessor’s assessment decision of S
(Satisfactory) or NYS (Not Yet Satisfactory) marked against each part of your assessment tasks. If you are
deemed NYS in any part of the assessment tasks, then the outcome on your checklist will be ‘further evidence
required’ and you will be advised what evidence remains to be submitted. You will be given an opportunity to
resubmit your answer for reassessment. You will be issued with your Certificate IV in WHS only after all
assessment tasks are deemed S (satisfactory).
Resubmissions
You may be required to re-submit assessment tasks and will be notified in writing via email if this is the case.
You will have 2 weeks to then resubmit any assessment tasks initially deemed NYS. After the initial assessment,
will allow a further two resubmissions before a $199 fee will be charged each time a student wishes to be
given a further chance to resubmit their work.
Candidates who submit assessment tasks after this period will be deemed not competent unless there is a
special need that are made aware of during this period.
Literacy and numeracy
Candidates will need to have sufficient numeracy and literacy skills to read and comprehend instruction for
referencing legislation, preparing reports, completing assessments and searching the internet.
Please discuss any language, literacy or numeracy issues with us prior to attending. This will enable the
instructor to organise appropriate support facilities, for example we can arrange to conduct assessments orally
rather than in the written form, or extra tuition, as appropriate.
Health Issues
Please discuss any health issues which may affect your training and assessment with the instructor prior to
attending.
Access and Equity
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We do not discriminate against any individual on the basis of race, colour, sex, or religion. All students are
treated equally. Our instructors will assist and support students where appropriate, especially those students
with language, literacy or physical disabilities; as long as the nature of the disability does not preclude them
from completing the training and assessment. We do not tolerate discriminatory behaviour from students in
any of our classes.
Complaints and Appeals procedure
undertakes to deal with complaints and appeals promptly. There are a number of stages involved in resolving
complaints and appeals these are outlined in the Student Handbook.
Feedback
Written feedback will be provided as assessment tasks are returned to you after marking.
Your trainer is always available to provide verbal feedback during class time.
You will be asked to fill in a feedback form at the end of the course. We encourage constructive and honest
feedback. Names are not required to be put on feedback forms. warrants that the content of feedback forms
will have absolutely no bearing on the marking of your assessment.
Plagiarism
Please do not copy and paste from the internet on short answer questions as we have software to detect
plagiarism. We are interested in answers that are in your own words. Please also ensure that your answers are
comprehensive. Remember that this is a Cert IV course and one-word answers will not be accepted.
Continuous Improvement
Towards the end of the course, each participant will be asked to complete an evaluation/feedback form that
looks at their level of satisfaction and ways of improving our service. Please take some time to complete this
form accurately so that we can improve our training for future participants.
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Candidate Declaration
I declare that I have personally completed all activities as outlined in this assessment document.
The only variation to this will be if my facilitator or the RTO has given permission or direction to do
so.
I understand that competency for this Course will not be given if I do not meet the assessment
evidence and activity requirements or if it is discovered that I have not undertaken all expected
tasks.
I understand that reserves the right to immediately withdraw a qualification if it is found that I
provided false or misleading evidence, which includes any declaration, resource or tool I have
submitted as being authored by me.
I further note this includes any statement, whether written or spoken, by any witness or other third
party that I have used to provide testimony, or any other evidence which serves to allow Assessors
to make an Assessment decision.
I understand may, at its own discretion and without notice, contact any third party I have used to
provide testimony or any other evidence to Assessors. If forms a reasonable doubt as to the
authenticity of such evidence, then it shall withdraw any issued qualification without notice.
I also declare that I have read and understand the requirements within the “General Items” listed
above:
Full Name
USI Number
UBLA3XFNK7
You will use this scenario for your
assessments
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ABC Steel Engineering is a steel fabricating company located on the edge of the city. They
specialise in fabrication of steel products for the agricultural, construction and mining sectors
as well as for the housing industry. They also make made-to-order pieces of equipment and
machinery. They operate from a very large purpose-built facility with three factory workshops
and employ about 100 workers.
ABC processes include:
 Design
 Plate rolling & machining
 Hole punching, cropping & drilling
 Sheet and Plate cutting
(laser, plasma, oxy-acetylene,
bandsaw, guillotine)
 Welding
 Structural fabrication
 Industrial metalwork
 Stainless steelwork
 Light fabrication
 Industrial corrosion prevention (abrasive blast
cleaning and priming)
 Finishing services (galvanising, electroplating,
powder coating &architectural paint finishes)
They work with all forms of metal products including beams, columns & lintels, angles,
squares & rounds, pipes, SHS (square hollow sections) & RHS (rectangular hollow sections),
flat bars & plates, grating & mesh produced from mild steel, stainless steel, and aluminium
and are adept at producing high quality products including large projects (such as, hoppers
and silos, gantries, platforms, structural steel) or smaller projects (such as, security grills,
handrails, brackets, ladders and gates).
The majority of plant and equipment in use at ABC Steel engineering is adequate although
some pieces are in need of maintenance. Examples of plant and equipment in use included:
 Overhead gantry crane with 50 tonne
lifting capacity
 Guillotine, punches, profile cutters,
milling machines
 Folder
 250 tonne press brake
 Forklifts
 Heavy duty rollers
 Oxy acetylene cutting equipment
 Grinders, welding equipment
 All other equipment needed for steel
fabrication
At times the company travels to off-site projects and take their own equipment with them
which can include:
 Container for storage
 Mobile workshop
 Elevated work platform (EWP)
 Lifting equipment and rigging
equipment
 Scaffolding
 Forklift
 Mobile pick and carry crane 11 tonne
ABC Steel has been in business for seven years and in that time, they have seen their
company grow both professionally and financially. They have a good rapport with most
workers and a lot of them are long standing employees. They have just taken on 10
immigrant workers who are new to the country. These workers tend to stick to themselves
and do not speak much English although their job skills are good, and they are quick to learn
by watching others.
One area of the business that needs attention is work health and safety. ABC Steel has had
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their share of incidents both minor and serious over the years and given the nature and
hazards associated with the work it is surprising that injury rates have not been higher. They
have a WHS Manual within their document system, but it is not being utilised at this point.
You have been employed as a WHS assistant to help assist with the establishment of a WHS
management system for the company and to evaluate the overall needs in relation to
workplace health and safety.
At this point in time there is a lack of understanding of WHS legislation. A WHS policy is in
place but has not been integrated into work practices, workplace safe operational
procedures are few and far between and injuries and incidents are only recorded if a
compensation claim is made. There are no regular WHS meetings, no elected HSRs and no
established WHS committee. The Human Resources Manager, Michelle Baxter, has designed
a mentorship program around WHS and Factory 2 Supervisor Norm Smith is a certified WHS
trainer and assessor but neither of these functions are being utilised.
As well as helping to rectify the problems outlined above, you will also be required to; assist
with effective WHS organisation of contractors; collect and evaluate workplace hazardous
conditions; investigate incidents and file reports on any serious injuries that may occur as
well as develop a workplace safety alert.
As WHS assistant, your duties also include help with producing comprehensive action plans,
reports that outline major areas of concerns as well as your recommendations to help get
ABC Steel back on track with its health and safety obligations.
On the following page is an organisational chart of ABC Steel’s major stakeholders with
position titles.
NOTE: Your assessment questions MUST reference your State’s specific Health and Safety
legislation and your job role focus is at the level of a health and safety assistant.
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ABC STEEL ORGANISATIONAL CHART
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Assessment 1 – WHS Legislation/Statistics
Units covered in this assessment activity
This is an integrated assessment that covers these units;
5 Core units
BSBWHS412 Assist with workplace compliance with WHS laws
BSBWHS413 Contribute to implementation and maintenance of WHS consultation and
participation processes
BSBWHS414 Contribute to WHS risk management
BSBWHS415 Contribute to implementing WHS management systems
BSBWHS416 Contribute to workplace incident response
5 Elective units
BSBWHS431 Develop processes and procedures for controlling hazardous chemicals in the
workplace
BSBRES411 Analyse and present research information
BSBWRT401 Write complex documents
BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet
legislative requirements
BSBWHS515 Lead initial response to and investigate WHS incidents.
Reading
Course E – Book
Chapter 1 Work Health and Safety LegislationPages 3 -53
and
Student workbook pages 7 to16
Instructions to candidates
Assessment 1 is in two parts and contains 17 questions. Part 1 Legislation which includes
written questions and a toolbox meeting role play and Part 2 Statistics which includes
mathematical analysis of workplace WHS data surrounding injuries and
This assessment is about workplace health and safety compliance and deals with
government legislation as well as the interpretation of WHS statistics.
This assessment questions involvesthe main scenario - ABC SteelFabricators(on page 6-
8)
N.B. Your answers should be at least a paragraph long to show that you have adequately
considered these questions. Answers that are only a sentence long are not acceptable.
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Assessment 1 Part 1 WHS Legislation
Scenario – Additional information
Contractor services have been engaged by ABC Steel to carry out general metal work duties as work has
been very busy and the company are understaffed. The contractors are all South Korean nationals who are
fast at their work but have little to no English language skills. They have had a 15-minute induction session
that was delivered in English but none of the workers has signed off to state they understood what was
discussed. It is worth noting that the company does not carry out regular meetings for WSH and there are
no elected HSRs or established WHS committee.
On 12th July 2019 one contractor, Kim Lee, was working alone, moving, cutting and welding a manhole
cover inside a silo (confined space). After finishing the weld Kim Lee applies a chemical to clean the piece of
metal. He was not wearing safety goggles, a face mask, gloves or hearing protection. The area was quite
dark and noisy and at times temperatures can get above 45 degrees Celsius. He was also working un
supervised as it was lunch time and the supervisor was having lunch while the worker “worked through” to
make up time on the job task.
While carrying out the finishing task, the chemical fumes have built up in the area and the contractor has
collapsed due to toxic fumes. One of the other Korean workers (Jin) who heard the collapse, runs to the
scene to help but he has not been trained in first aid. It is relayed through Jin that Kim needs medical help
and an ambulance is called.
After Kim has been taken to the hospital a workplace meeting is called by the factory manager to find out
what has happened. It is decided that a factory inspection should be carried out to note any other areas
where unsafe situations may be occurring.
Head management has asked that the factory managers sit in at a board room meeting to discuss what the
company’s health and safety legal requirements are and to consider implementing a companywide health
and safety management system to help make sure these types of injuries do not occur again in the future.
Factory 1 manger has also been informed that this incident will need to be investigated to find out areas of
non-compliance and where controls have broken down. You will be on the team as the WHS assistant.
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1.1 Initial Review – With reference to the scenario on pages 6 to 8 complete the initial review checklist that ABC Steel management can use to identify areas for
improvement.
OHSMS COMPONENTS OHSMS STEPS YES NO UNSURE
1. Context of the Organization Is there a WHSMS in place? X
Does ABC Steel understand its workers OHS needs? X
Does ABC Steel understand the legislative requirements? X
2. Leadership Does upper management show a commitment to OHS? X
Have adequate budgets and resources been identified for OHS initiatives? X
Have OHS roles and responsibilities been described for all workers? X
Does ABC Steel encourage an OHS culture? X
Does ABC Steel support open consultation towards OHS? X
Is there an OHS policy? X
3. Planning Does ABC Steel plan for OHS activities? X
Does ABC Steel plan to identify and assess Hazards? X
Is there an OHS action plan in place? X
Have objectives/benchmarks been set for OHS actions? X
4. Support Are workers competent/trained for OHS requirements? X
Is everyone aware of the OHS requirements of the organisation? X
Does ABC Steel communicate its OHS responsibilities to all? X
Are documents controlled correctly? X
5. Operation Are the hierarchy of controls being used? X
Have change management steps been considered? X
Are products used by ABC Steel meeting Australian Standards? X
Have OHS requirements for contractors being met? X
Do ABC Steels outsourcing activities meet OHS requirements? X
Is ABC Steel prepared for emergency situations? X
6. Performance Evaluation Is there health monitoring of workers? X
Is there monitoring and testing of the work environment? X
Does ABC Steel carry out audits? X
Does upper management review audit outcomes? X
7.Improvement Are there corrective plans in place for non-conformances? X
Does ABC Steel use a continuous improvement process for ABC Steel? X
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1.2 Research Activity - As part of a compliance audit, management at ABC Steel has asked you to help
them locate relevant legislation and documents that surrounds the work environmentin regard to
this incident. List the full names of thedocument, a web address where they can be downloaded and
a purchase address where a hard copy can be bought.
TYPE OF
DOCUMENT
NAME OF
DOCUMENT
WEB ADDRESS/PURCHASE ADDRESS
Work
Health and
Safety Act
Work Health
and Safety Act
2011
https://www.legislation.nsw.gov.au/#/view/act/2011/10
Other Acts Work
Compensation
Act 1987
https://www.legislation.nsw.gov.au/#/view/act/1987/70
Work
Health and
Safety
Regulation
WHS
Regulations
2017
https://www.legislation.nsw.gov.au/#/view/regulation/2017/404/full
Other
Regulations Work
Compensation
2016
https://legislation.nsw.gov.au/#/view/regulation/2016/559/id145
Standard x3 Occupational
Health and
Safety 2016
https://www.standards.org.au/standards-catalogue/sa-snz/publicsafety/sf-001/as-slash-nz
Risk
Management
https://www.standards.org.au/standards-catalogue/sa-snz/publicsafety/ob-007/as-slash-n
Planning for
emergencies
in facilities
https://www.standards.org.au/standards-catalogue/sa-snz/publicsafety/fp-017/as--3745-2
Code of
Practice x 3
NSW Code of
Practice
http://www.safework.nsw.gov.au/law-and-policy/legislation-and-codes/codes-of-practice
How to
manage Work
Health and
Safety Risk in
COP 2011
https://www.safeworkaustralia.gov.au/system/files/documents/1702/how_to_manage_wh
Managing the
Risks from
hazardous
https://www.safeworkaustralia.gov.au/system/files/documents/1702/managing_risks_of_h
Guidance Employers
and
http://www.safework.nsw.gov.au/law-and-policy/employer-and-business-obligations
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material x 3 Businesses
Obligations
Hazardous
chemicals
http://www.safework.nsw.gov.au/health-and-safety/safety-topics-a-z/hazardous-chemical
P.P.E http://www.safework.nsw.gov.au/health-and-safety/manage-workplace-safety/personal-p
1.3List10 internal &10 external sources of information that may assist in organisingWHSwithin the work
environment and indicate any procedures that need to be followed when accessing this information
INTERNAL INFORMATION EXTERNAL INFORMATION
Advise from Safety Committee/WHS officer
Policies and procedures
Workplace inspectors
Minutes from meeting
Hazard report
Incident report
Investigation report
Audit report
Material chemicals
Chemical registers
Employer groups and
unions Industry bodies
Material Safety Data Sheets
(MSDSs) Safety Data Sheets (SDSs)
WHS specialists
Professional
bodies Websites
Journals and
newsletters
Manufacturers
manuals
Regulatory bodies and relevant Acts, Regulations,
codes of practice and standards
Outline procedural considerations for internal Outline procedural considerations for external
Communication between employer and worker
representatives: encourages workers to
participate in discussions regarding safe work
practices and WHS issues, in the monthly meeting.
Have an open door policy.
Having workers involvement in the development,
assessment of risk, hazards, performance, and
reviews.
Have emergency planning in plan: everyone to be
inducted on first day and given all emergency
information around the workplace.
Annual emergency evacuations and monthly
workplace inspections,
The employer groups are the formal groups of
employers who helps in setting up for defending,
representing and advising the affiliated employers
for strengthening their position so that they can
suggest some policies regarding the health and
safety of the employees. Material safety data
sheets can help in providing the information related
to the effects of product exposure on health along
with the hazard evaluation. The websites, books,
journals and newsletters help in gaining deep
insight about the ways in which the employees can
protect themselves as many case studies are
present in them. WHS specialists are also aware of
the measures to be taken so they must be involved
frequently. The acts, codes of practice, regulations
and standards provide various measures for
protecting the workers at the risk of exposure and
at the time of emergency procedures.
1.4Describe the legal differences between the WHS Act/Regulations & Codes of Practice.
The Health and Safety Act and Regulations are passed by parliament and therefore is considered a statute
law. The Health and Safety Act sets out the health and safety responsibilities at the workplace. The Health
and Safety Regulations expand on the requirements of the Act, with details of how certain sections of the
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Act are implemented and specific direction on how to meet those obligations.
A Code of Practice, is not a legal tool, but is a guideline and can be used to demonstrate that an organisation
followed their legal requirements if that code is being administered within the work facility. The Codes of
Practice in turn are used by employers to develop policies and procedures to ensure that they follow their
legal obligation of maintaining a safe workplace.
Q 1.5 As the WHS assistant you are required to complete this workplace activity to assist your manager in
understandingWHS legislative requirements at ABC Steel.
There are three parts to this assessment task Step 1- Research – Complete a research task following a request from your manager and document your
findings.
 Step 2- Correspondence activity – Email your findings to your manager
 Step 3- Workplace activity– Prepare information as required by the manger that will later be
communicated in a report
Step 1. Email from Human Resources Manager Michelle Baxter
This step requires that you read the following email from your Human ResourcesManager,Michelle
Baxter,and analyse the WHS information you accessed earlier in your research activity to determine legal
requirements at ABC Steel.
Hello!
I have been asked to present some health and safety information at the factory managers meeting next
week and I would like you to assist me in identifying and confirming the duties, rights and obligations of
individuals and/or parties as specified in WHS laws. Can you please analyse the WHS legislation you
recently sourced and email me with information on the following; Employer's/PCBU’s legal obligation to apply safe workplace practices within their organization.
 Employee's/Worker’s legal obligation to apply safe workplace practices within the workplace.
 “duty holders” and their responsibilities
 Where to locate information about their WHS duties, rights and obligations
Thanking you in advance
Human Resources Manager
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Step 2.Correspondence activity– Email Human Resources Manager Michelle Baxter
In this step you will respond to Michelle Baxter via email with the information she requested in relation to
confirming duties, rights and obligations of individuals and/or parties as specified in WHS laws. You must
include a copy of your email below.
Note: You must ensure that your email is written with appropriate vocabulary and correct and level of
formality.
Hello ,
As per your request please see below my findings.
As an employer/PCBU, they have a legal obligation to apply safe workplace practices within their
organisation under law. This law is known as the Work Health and Safety Act 2011. Under this act
employers/PCBU have the responsibility to protect workers/visitors against harm and risk. Provide a safe
working environment for all as their primary duty of care in the workplace. There are many sections in
this law that employers need to adhere by to be lawful such as section 20 – 23. This ensures they are
maintaining and providing safe plant and equipment, chemicals/substancesare handled and stored
safely, along with ensuring adequate facilities and information/training/supervision is provided
In turn employee’s/workers have their role to play in this act, Section 28. The have the right to take care
of themselves and others health and safety. They must comply with instructions, policies and procedure
given by their employer in the workplace. They have the responsibility to wore appreciate PPE and
report injuries and unsafe and unhealthy situations to the supervisor or HSR.
Under the Work Health and Safety Act 2011 (WHS Act) and Work Health and Safety Regulations
2011 require persons also know as the “duty holder” , who have a responsibility to ensure health and
safety to ‘manage risks’ by eliminating health and safety risks so far as is reasonably practicable, and if it
is not reasonably practicable to do so, to minimise those risks so far as is reasonably practicable.
All this information can be accessed online under the NSW legislation and Safe Work Australia. There is
also information in the ABC Steel WHS manual page 5 – 8 .
I hope this has been of help to you for next weeks meeting. If you need any further assistance please
don’t hesitate to ask.
King regards,
Step 3.Simulated workplace activity – Receive email from Michelle Baxter
You will receive an automatic response from Michelleonce you have emailed her in step two.
Read your email from Michelle and complete the template below recording relevant information which she
requested.
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Note: This information will support your findings and recommendations for an internal report in relation
to any non-compliance related to the incident with Kim Lee.
1. What areas of the WHS
Act need to be taken
into consideration with
regards to the incident
with Kim Lee?
The area under the WHS Act which can be considered in the Kim
Lee incident are as follows:
 Creating the healthy and safe workplace.
 Responding to the incident
 Risks notifications, asbestos and dust conditions.
 Mentally healthy workplace.
2. What areas of the WHS
Regulations need to be
taken into
consideration with
regards to this
incident?
The areas of the WHS regulation which need to be considered
are as follows:
 The airborne contaminant which regulates the contaminant
in the form of mist, vapour, gas, fume etc. along with the
microorganisms also.
 The area of administrative control of WHS regulations can
also be considered as it is mainly designed for minimizing
the risks while doing a process or procedure but the
personal equipments are not considered under this.
 But in this incident, the chemical was not personal so this
area of WHS regulation can also be considered.
3. What can we do to
keep up to date with
WHS changes?
The changes in WHS can bring great changes in the business as
well.
 These need to be updated time to time as soon as the new
laws are introduced.
 The policies and the regulations are effective only when the
company and its staff follow as well as review it regularly.
 The company like ABC steel must be up to date with the
current regulations which are relevant to the business.
 It must be reviewed annually so that the policies can be
updated sooner and also it is observed that the changes
happen in the month of April and October so in these
months the regulations must be checked according to the
legislations so that it cannot affect the business negatively.
Assessment 1: Q1.5 Observation Checklist - (for official use only by your trainer)
(for official use only by your trainer)
Correspondence workplace task
Name of Candidate: Date:
Assessor: Venue:
Subject: Assist with identifying the legal framework
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During the assessment the candidate: S NYS
A Analysed accessed information to determine legal requirements
B Confirmed duties, rights and obligations of individuals and/or parties as specified in WHS laws
C Advised where to locate information about WHS duties, rights and obligations
D Communicated information using appropriate vocabulary and correct and level of formality.
Outcome of assessment Satisfactory Not yet satisfactory
Comments:
1.6What are the details, functions, powers & purposes of the Work Health and Safety Regulator in your
State?
Name
Address
Website www.safework.nsw.gov.au/
Functions Monitors compliance of the WHS Act & Regulations, standards & Codes of
Practice
Powers Appoints inspectors to check compliance at workplaces
Purposes To ensure the health & safety of all persons at the workplace
1.7Workers must be trained in health and safety measures. What are the requirements for training under
your State’s Work Health and Safety legislation?
Section 19, which is the primary duty of care, section 27 (duties of officers) & section 28 (duties of workers)
must be considered. SafeWork NSW must be notified immediately (section 38) & the site has to be preserved
(section 39) the PCBU must consult workers (section 47)
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1.8 Write an internal report which will be distributedto all parties on the non-compliance issues raised
in the opening incident scenario including breaches of Act, Regulations, which Standards, Codes
and Guidance material may be applicable with recommendations on corrections, including which
policies and procedures may be applicable, who may give legal advice and what training and or
tickets/licences may be applicable to rectify these issues. (Approx. 500 words)
Internal Report
Introduction – In the opening incident, Kim Lee was collapsed due to the toxic chemical fumes. There must be
some applied legislations so that there cannot be such case happening in the companies like ABC steel. The
legislations protect the health and safety of the employees at the workplace. So there need some changes in
the legislations so that many lives can be saved.
Applicable Legislation– Commonwealth Work Health and Safety Act 2011.
Standards, Codes, Guidance Material (3 of each) – Preparing the Safety data sheets for the hazardous
chemicals, label the hazardous chemicals at workplace, manage the risk of falls at workplaces and managing the
hazardous manual tasks, cooperation and coordination along with the work health and safety consultation.
Managing the confined spaces and manage the work health and safety risks. This will help in achieving the legal
standards.
Policies and Procedures (3 of each) – The main aim of this legislation is protecting the safety, health and the
welfare of all the workers along with protecting the health and safety of all those who can be affected by the
work. It places the foremost duty of health and safety on the employers and business owners. It not only covers
the people related to the company such as employees, subcontractors, apprentices and trainees, contractors,
outworkers, work experience students and the employers but also the general public so that they do not get
affected negatively by the work activities. The policies and procedures helps in reducing the risks at the
workplace, promoting the health and safety advice at work, improving health and safety standards, ensuring
that the issues of health and safety are resolved and dealt fairly and many more.
Possible Breaches of Legislation(and what may be imposed by the WHS regulator in your state) – The possible
breaches of the legislation mentioned are exposing the workers to the major heights where the risk of falling
cannot be controlled, also when it is not ensured that the plant is effectively guarded for minimizing and
eliminating the workers exposure to moving parts, allowing the unlicensed operators for using specified
equipments and chemical, steps are not completely taken for avoiding the occurrence of risky situation etc. The
things which can be imposed are that the chemicals at the workplace must not be allowed to be touched by
anytime anywhere without any guidance, the legislation must be imposed by the WHS regulator in Australia
and its must be ensured that there is no one who does the risky one alone without any support or guidance.
Being with someone can help in mitigating the risks and quick actions can be taken in case of any incident.
19

Legal Advice – The legal advice given to the employers of the company that they must manage and conduct
their activities of work in such a manner for ensuring the health, safety and welfare of employees. There must
be risk assessment carried out in control of the workplace. The employees must be given proper training
regarding the ways in which each material, equipment and chemicals are used for the safety of the employees
and the workers.
Training, Tickets, Licences, Permits (3 total) – Various types of training must be given to the employees such as
improving workplace health-Common hazards, workplace health and well-being, planning and reviewing,
occupational health, stress and the workplace and many more. Tickets or the ticketable provisions must be
provided to the employees, which is issued by the OHS officers and will be similar like that of the traffic ticket.
These must be subject to the on-spot penalty which is to be given by the employee or the employer for the
infraction of the law. Also, there is a need of issuing the licenses to the people who are working in the fields like
demolition, asbestos removal etc. The ABC steel must also give license to the people who are considered as
skilled, knowledgeable and competent for working in areas like asbestos assessing, construction, reach stackers,
cranes and hoists, pressure equipment and many more. The employees must have a correct current work
license.
Conclusion– (including recommendations for change): There must be some changes in the legislation such as
the data sets must be developed which can contain the complete information about the histories of the
workers employment and also the demand of their jobs. This must be followed by focussing on the health and
safety risks to the workers in job. Surveys must be done which can help in increasing the information which can
be gathered on health and safety risk factors. This must have collaboration with the Bureau of Labour Statistics
to conduct the comprehensive review. There can be sufficient funds provided for developing the database
which can help in characterising the levels and types of exposure which are associated with the work.
1.9 Management has requested that you help identify andadvise themabout training of one of the tickets,
licences or permits you mentioned within your report.Identify a training organisation where an applicable
course is delivered and describe the associated costs and outcomes of the training as well as how it would
meet specific WHS legislation requirements.
Preferred Training Providers
Training Requirement
Training Organisation
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Address, Website,
Email, Phone number
Training Outcome
Length of Course
Cost of Course
WHS Legislation
Reference (Act and
Regulations)
ROLE PLAY
1.10 EMERGENCY TOOL BOX MEETING:
Carry out a 10 min tool box meeting with your work group discussing the WHS legislative issues and
concerns surrounding the incident on page 10. Record any feedback and suggestions or recommendations
within the meeting form below.
You will be assessed on your consultation techniques and methods by your assessor and feedback will be
given at the end of the meeting.
All team members are to participate. As well as being assessed on your written documentation of the safety
meeting, your trainer will be assessing you in-class on your ability to demonstrate key skills associated with
this Certificate IV in Work Health and Safety. The checklist that your trainer will be using for the in-class
assessment can be seen over the page.
Tool Box Meeting Minutes
Location Factory 1 Date
21

Supervisors Name
Supervisors Signature CH
Attendees Names Signatures
EmuanuilNtara EN
CH
Jesus Sanchez JS
Points Discussed Solutions Identified
PPE Provide correct PPE and training
First Aid Officer Provide first aid officer on site
Staff not speaking English Provide induction in spoken language – 15 mins is
too short of an induction
Environmental monitoring
Ensuring legislative requirements are adhered too
and implemented into future policies and
procedures.
Assessment 1: Q1.10 Observation Checklist - (for official use only by your trainer)
WHS Tool Box Meeting
Name of Candidate: Date:
Assessor: Venue:
Subject: WHS Tool Box Meeting (Skill Assessment)
During the assessment did the candidate S NYS
A Assist with providing advice to individuals and/or parties about their WHS duties, rights and
obligations, within scope of own role
B Assist with communicating developed or modified workplace policies, procedures, processes
and systems
C Assist with monitoring implementation of developed or modified workplace policies,
procedures, processes and systems to ensure legislative compliance
D Uses structure and language suitable for audience to provide, seek and discuss WHS
legislative information
E Uses questioning and active listening to clarify understanding
F Cooperates with others as part of WHS compliance activities, and contributes to specific
activities requiring joint responsibility and accountability
22

G Collaborates with others to achieve individual and team outcomes
H
Uses decision-making processes in relation to WHS compliance: sets and clarifies goals,
gathers information, and identifies and evaluates choices against a set of criteria (action
plan)
I Initiates and contributes to facilitating consultative process, responding, explaining, clarifying
and expanding on ideas and information as required
Outcome of assessment Satisfactory Not yet satisfactory
Comments:
1.11 Management has asked you to debrief with your team and provide feedback on the consultation
process. Please answer each of these questions in this feedback formwith a short two sentence response.
Feedback Form
Describe what went well during the meeting?
During the meeting participation of team members was active, all techniques related to health and safety
were discussed effectively.
How could the meeting could be improved?
By using safety tools and equipment’s practically, it could be improved.
Which alternative means of consultation could be used to understand workers views?
Open door policy can be used for knowing views of employees and feedbacks as what problems they
are facing and knowing ways of making working environment effective.
23

Describe any barriers that were present during the meeting
Distraction and fear among employees were the main key problem and barrier. Employees
participated but accident with Kim made them distracted.
How did you overcome these barriers?
By making aware to employees about effectiveness of using health and safety equipment’s and
legislation, fear and distraction can be removed.
Assessment 1 Part 2 Analyse and Present Research Information
ABC Steel want you to research reliable information and data to ascertain what health and safety issues
are likely to occur within a metal fabrication facility and has handed you a folder titled “Statistics”.
These include:
 Number-frequency-incidence-serious-claims-by-industry-2011-12-to-2015-16p.xls
 Manufacturing-priority-industry-snapshot-2018.pdf
 Metal manufacture hotspots.pdf
 SWA Key Statistics 2017
 Incidents at ABC Steel.doc
Your job is to identify the statistics source and establish if they are reliable, recent and relevant to the
work being carried out at ABC Steel. (i.e. fabricated metal product manufacturing)
After reading through the documents you are then to identify three 3 specific findings within the
statistics that you will report back on. These can include but not limited to:
 What is the most likely injury to occur within fabricated metal product manufacturing?
 Which area of the body is an injury likely to occur to?
 What is the frequency rate per million hours worked?
 What is the incident rate per 1000 employees?
 How many Lost Time Injuries have occurred at ABC Steel?
 What is the expected number of days lost for this type of injury?
 What is the average cost of an injury?
You may also reference other reputable sources of information to cross reference your findings (these
will need to be supplied with the final report).
Your also to analyse the internal Incidents at ABC Steel document and calculate the Lost Time Injury
24

Frequency Rate (LTIFR).
Your findings will then be included in a 1000 word report to management. Your report will also need to
include clear and justified assumptions and conclusions as well as recommendations based on the
analysis of research information.
1.12 The company will need to acquire statistics that are:
 Accurate
 Lack bias
 Have authority
 Can be understood and
 are relevant to fabricated metal manufacturing
Name four websites where reliable sources of WHS statistical data and information can be obtained that
meet the requirements listed above.
SafeWork NSW
Safe Work Australia
https://www.safeworkaustralia.gov.au/statistics-and-research/statistics/statistics
Australian Bureau of Statistics
https://www.abs.gov.au/
Government Agencies such as Comcare
https://www.comcare.gov.au/
Victoria WHS regulators
https://www.worksafe.vic.gov.au/about
1.13 Describe any internal data you may need for statistical analysis
• Compensation Claims
• Injury Registers
• First Aid
• Days Absent
25

• Lost Time Injuries
• Average Lost Time
1.14 Do you believe the statistics that have been handed to you by management meet the requirements
of being accurate, authentic, relevant and do they avoid bias. Explain your reasoning.
Yes, it is believed that all data that were being provided are accurate and relevant as it consists of all
information related to health and safety.
1.15 Read each document carefully. Provide a one paragraph overview for each publication.
Safe work Australia: In this website, all information related to traumatic injury at workplace, Australian
workers’ compensation and other health and safety report is given.
Australian Bureau of Statistics: It gives data of each consumer price index as per total population.
Government Agencies such as Comcare: It shows importance and reasons of making working environment
safe and healthy along with ways.
Victoria WHS regulators: It consists of history of Victoria and shows roles of community partners in making
working environment as well as societies safe and healthy.
Feedback Form
Number-frequency-incidence-
serious-claims-by-industry-
2011-12-to-2015-16p.xls
26

Manufacturing-priority-
industry-snapshot-2018.pdf
Metal manufacture
hotspots.pdf
SWA Key Statistics 2017.pdf
Incidents at ABC Steel.doc
1.16 After reading through the statistics, identify three areas you will choose to focus on in your research,
analysis and report. You will need to describe why these three areas are relevant to ABC Steel
requirements.
These areas can include but are not limited to:
 What is the most likely injury to occur within fabricated metal product manufacturing?
Eye injuries and cuts are the most likely injury.
 Which area of the body is an injury likely to occur to?
Eyes
 What is the frequency rate per million hours worked?
4.99
 What is the incident rate per 1000 employees?
30
 How many Lost Time Injuries have occurred at ABC Steel?
28.84
 What is the expected number of days lost for this type of injury?
21.3
 What is the average cost of an injury?
$1 million per week
Your findings will eventually be submitted to the HR manager for feedback in a report.
27

Feedback Form
Document Analysis Item Relevance to ABC Steel
Incident Report
A lot of accidents
Low morale
High premium levels
Shows no WHS officer and committee
Most incidents could have been prohibited
(no training/correct PPE)
Compensation claims x 5
Dangerous environment – people walking
under crane lifts (crane dropping 2tonne
and a near miss)
Costing the company a lot of money from
claimsm replacing grinders, spillages etc
Workers and
management
Induction
No HSR and committee
From the start they are neglecting the
induction. Need posters that are visual
and factual. Need signage in
lunchroom/first aid.
Toolboxes: for all new and old employees.
Missing legal obligations: section 19 & 28
and clause 39 due to training.
Not utilising resources (Norm and
Michelle). When Management see all the
benefits they will get from them and the
cost of lossess they will change their ways
Injury Hotspots In the metal manufacturing there
are many injuries from works:
Work Safe = 20% Back
20% on hands and fingers
Use equipment for heavy lifting to
avoid bending and manual handling
issues
To protect the hand use machinery
guards, use suitable clothing, use
gloves when needed
Employees not trained in correct manual
handing or don’t have the correct PPE.
28

1.17 Work-related injury and disease calculations
You have been handed a report from a human resources department manager titled ABC STEEL INCIDENT
FORM. You will need to identify how many serious claims at ABC Steel there have been in the past 12
months (a serious claim is one full week or more away from work) and then calculate a Lost Time
Incident Frequency Rate. They have also made you aware that there are 100 workers working a 40 hour
week. After comparing ABC outcomes with the statistics provided in number-frequency-incidence-
serious-claims-by-industry-2011-12-to-2015-16p.xlsx management has asked you and your team mates to
provide them with a Statistical Analysis Snap Report which requires you to digest and discuss the
statistics and to:
1.17a Calculate ABC Steel’s LTIFR (show workings)
1.17b Explain how this compares to the Australian national Serious Claim frequency rate
1.17c Compare to other trades such as:
 Construction
 Mining and
 Transport, postal and warehousing
All team members are to participate. As well as being assessed on your written documentation of the
statistical analysis, your trainer will be assessing you in-class on your ability to demonstrate key skills
associated with this Certificate IV in Work Health and Safety. The checklist that your trainer will be using
for the in-class assessment can be seen over the page.
Statistical Analysis Snap Report
1.17a No.of lost time injuries x 1000000
Total hours worked
6 x 1000000
100 x 40hrs x 52=
= 6000000/208000
=28.84
1.17b Australia wide LTIFR average is 21.3 therefore ABC are higher than the industry
norm
29

1.17c
Construction: 26.12
Mining: 25.54
Transport: 24.42
Assessment 1: Q1.17 Observation Checklist - (for official use only by your trainer)
Statistical Analysis Meeting
Name of Candidate: Date:
Assessor: Venue:
Subject: Statistical Analysis Meeting
Skill S NYS
A Obtain feedback and comments on suitability and sufficiency of findings in accordance with
organisational requirements
B communicate effectively with research stakeholders to clarify requirements
C maintain and handle information and documents systematically and securely
D preparing reports on research findings
E Presents recommendations and issues using language appropriate to audience and according
to organisational requirements
F Selects and uses appropriate communication practices when seeking or sharing information
G Uses the main features and functions of digital technologies and tools to complete work tasks
Outcome of Assessment: Satisfactory Not yet satisfactory
Comments:
30

31

Assessment 2 - Write Complex Documents/OHSMS
Units covered in this integrated assessment activity
This is an integrated assessment that covers these units;
5 Core units
BSBWHS412 Assist with workplace compliance with WHS laws
BSBWHS413 Contribute to implementation and maintenance of WHS consultation and
participation processes
BSBWHS414 Contribute to WHS risk management
BSBWHS415 Contribute to implementing WHS management systems
BSBWHS416 Contribute to workplace incident response
5 Elective units
BSBWHS431 Develop processes and procedures for controlling hazardous chemicals in the
workplace
BSBRES411 Analyse and present research information
BSBWRT401 Write complex documents
BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet
legislative requirements
BSBWHS515 Lead initial response to and investigate WHS incidents.
Reading
Course E –Chapter 3 A Systematic Approach to Managing Work Health and Safety pages 97 -
116
Student workbook pages 17 -31
Instructions to Candidates
Assessment 2 is in two parts and contains 31 questions.
Part one focuses on writing complex documents which includes producing a report
related to the statistical data in assessment 1, a role play (meeting management) as
well as written questions.
Part two is dedicated to an OHSMS and a WHS policy and requires completion of a
group role play (action planning) as well as written questions.
The assessment involves the scenario - ABC Steel(on page 6-8)
N.B. Your answers should be at least a paragraph long to show that you have adequately
considered these questions. Answers that are only a sentence long are not acceptable.
32

2.1 Management Meeting - The human resources manager has contacted you via email. They want you
to inform management about all the statistical findings. They would also like you to explain to ABC Steel
workers one issue associated with of your findings from the statistics and the outcomes from the analysis
completed above.
You will need to arrange a meeting with your human resources manager (your trainer) to;
 Determine that you have completed the overview of the statistical data
 Show your completed the LTIFR Calculations
 Discuss identified issues
 Clarify the requirements of documents that need to be produced
 Discuss which appropriate formats for documents can be used
 As well as requirements for a first draft and final submission dates
First name the two type of documents you would like to use to inform workers and management about
your findings and then discuss your reasoning with your trainer. You will be assessed on your
interpersonal communication skills and time management as well as your knowledge of document
requirements. The assessment checklist the assessor will use is below.
Document type chosen to inform workers of non-compliance
Photographic/graphs, newsletters, powerpoint slides, posters
Document type chosen to inform management of WHS observations.
Reports
33

Assessment 2 - Write Complex Documents/OHSMS
Units covered in this integrated assessment activity
This is an integrated assessment that covers these units;
5 Core units
BSBWHS412 Assist with workplace compliance with WHS laws
BSBWHS413 Contribute to implementation and maintenance of WHS consultation and
participation processes
BSBWHS414 Contribute to WHS risk management
BSBWHS415 Contribute to implementing WHS management systems
BSBWHS416 Contribute to workplace incident response
5 Elective units
BSBWHS431 Develop processes and procedures for controlling hazardous chemicals in the
workplace
BSBRES411 Analyse and present research information
BSBWRT401 Write complex documents
BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet
legislative requirements
BSBWHS515 Lead initial response to and investigate WHS incidents.
Reading
Course E –Chapter 3 A Systematic Approach to Managing Work Health and Safety pages 97 -
116
Student workbook pages 17 -31
Instructions to Candidates
Assessment 2 is in two parts and contains 31 questions.
Part one focuses on writing complex documents which includes producing a report
related to the statistical data in assessment 1, a role play (meeting management) as well
as written questions.
Part two is dedicated to an OHSMS and a WHS policy and requires completion of a
group role play (action planning) as well as written questions.
The assessment involves the scenario - ABC Steel(on page 6-8)
N.B. Your answers should be at least a paragraph long to show that you have adequately
considered these questions. Answers that are only a sentence long are not acceptable.
34

2.1 Management Meeting - The human resources manager has contacted you via email. They want you
to inform management about all the statistical findings. They would also like you to explain to ABC Steel
workers one issue associated with of your findings from the statistics and the outcomes from the analysis
completed above.
You will need to arrange a meeting with your human resources manager (your trainer) to;
 Determine that you have completed the overview of the statistical data
 Show your completed the LTIFR Calculations
 Discuss identified issues
 Clarify the requirements of documents that need to be produced
 Discuss which appropriate formats for documents can be used
 As well as requirements for a first draft and final submission dates
First name the two type of documents you would like to use to inform workers and management about
your findings and then discuss your reasoning with your trainer. You will be assessed on your
interpersonal communication skills and time management as well as your knowledge of document
requirements. The assessment checklist the assessor will use is below.
Document type chosen to inform workers of non-compliance
Photographic/graphs, newsletters, powerpoint slides, posters
35

Document type chosen to inform management of WHS observations.
Reports
2.2 Describe the document type you would use to inform workers.
Report will be used to give information to workers. Report is a document which provide information in a format.
36
Assessment 2: Q2.1 Observation Checklist - (for official use only by your trainer)
Write Complex Documents
Name of Candidate: Date:
Assessor: Venue:
Subject: Write Complex Documents
During the assessment the candidate: S NYS
A Reviewed and organised statistical data
B Established means of communication
C Used word processing software to apply basic design elements to text
D Used business technology to apply formatting, and incorporate graphics
E Obtained information or clarifies requirements by asking questions and listening
F Followed accepted communication practices and protocols when seeking advice about
documents from colleagues, supervisors and managers
G Used the main features and functions of digital tools to complete work tasks
H Determined the purposes of documents
I Chose appropriate formats for documents
J A suitable document was chosen to inform workers
K A suitable document was chosen to inform management
Outcome of Assessment: Satisfactory Not yet satisfactory
Comments:

2.3 What is the objective of this document?
Report is the tool which is used by the company in decision-making process. As report contain
information which is helpful in taking important decisions.
2.4 Describe why this style of document will help achieve the objective of informing workers.
Through reports workers will get all necessary information which is important for doing their job and also
help in achieving professional goals.
2.5 Create an overview of the documents structure (ensure that you include individual components)
Report structure include title page, contents, abstract, introduction, main body, conclusion, references
and appendices.
2.6 Describe the most appropriate document type to inform management.
Emails will be used while giving information to management. Email is called electronic mail which is used
to exchange information using electronic device.
37

2.7 What is the objective of this document?
The main objective of email is to send information very fast and is also cost effective method of sharing
information.
2.8 Describe how it’s format (presentation style and writing style) will help achieve the objectives of
informing management.
The format of email is easy and looks professional and through this management can circulate important
information in the organisation.
2.9Outline how the formality of language might differ when addressing workers and management
When addressing workers casual language can be used while addressing management one have to add
sir or mam after their name. One cannot have casual conversation with the management.
2.10 Draft text - (750 to 1000 words)
Management have asked for an unbiased report on the three relevant items from the statistics that they
have provided (Q1.16) as well as the results of the internal Lost Time Frequency Injury Frequency Rate
findings (Q1.17). Create a first draft of the report TEXT ONLY in an accurate manner cross referencing
your evidence where possible. If there are gaps in your initial findings, then you will need to describe
which additional material or data may be needed to help fill those gaps the additional information must
38

come from relevant sources and be listed. You are required to add at least one graph, diagram or
illustration within your final document only (Q2.12).
You must provide web addresses within your report where statistical data has been obtained.
When you have created your first draft of your text, you must email a copy (in a word document) to your
trainer for comments. They will then return your document with the necessary amendments needed
before you can submit a final copy. Place the first draft WITH THE TRAINERS COMMENTS into the space
provided below.
Management should be communicated with workers effectively and should also include workers while
making decisions related to safety and WHS. Organisation should always make the door open for ideas
and opinions from their employees.
2.11Prepare final text (750 to 1000 words)
Once you receive your first draft back from your trainer, please read their remarks closely and make the
additional corrections.
When you are happy with the final text make sure you proof read for grammar, spelling, accuracy and
punctuation.
You are to now email the final draft to your trainer for last minute check and final comments.
Place your final TEXT ONLY into the box below
2.12Produce document - (750 to 1000 words)
You can now finalise your document. Create your management report following the style described
within ABC Steel House Style.pdf
Before submitting the final document make sure you proof read and check to ensure all the requirements
have been met.
Place your finalised document in to the box provided below.
Topic: workplace injury.
Introduction:
Workplace injury is very common nowadays. It includes eye injury, leg injury, breathing problem etc.
workplace injury can result in reduction of employees in the organisation. This report will discuss that
what king of injury is more in ABC steel company and what measure they had taken to correct it.
Main body:
Injuries are very common in ABC steel. Majorly eye injury is mostly common and happen now and then.
Due to chemical exposure workers eye are damaging, and they have to face such injury. These kinds of
injuries are not only bad for workers but also for the organisation as well.
Company has taken various steps to stop such injury. Spreading awareness in the company. By starting
39
Effective communication is essential between workers and management because then only issues and
problems can be solved. Communication barrier can lead to management conflicts.

programmes which are related to measure taken for workplace safety. This will help employees to
safeguard them from hazards. Company also encourage employees to not panic when injury happen and
teach about what should do when such accidents take place.
Conclusion:
Through this report it can be concluded that workplace injury is happening in ABC steel frequently. It is not
good as it is harmful for employees health and also not good for company's reputation. Company is
creating awareness related to hazards so that prevention can be taken.
All documents relating to the report will need filing and archiving within the ABC Steel document
management system.
2.13 Describe the storage requirements for the statistics and your analytical report.
Statistics and analytical reports are stored in computer system which have proper password. Physical
access should be given to limited employees, servers should be maintained and secured.
2.14 Describe the legal and ethical requirements for statistical analysis and reporting.
Analysis of organisation should be based on legal and cultural functions. Privacy should be properly
maintained.
2.15 Below is a list of documents scattered around the ABC Steel offices. Management has asked you
to help organise this pile into two filing cabinets. The first has a lock and key for documents of a sensitive
40

nature that need to be kept secure. The second cabinet is unlocked so workers and supervisors have
access to the paperwork they need to fulfil their works.
Audit reports
Australian and industry standards
Certificates
Codes of Practice
Compensation reports
Copies of tickets and licenses
First aid register
Guidance notes
Health and safety committee meeting minutes
Health monitoring reports
Hearing Test Reports
Incident Procedure
Induction books
Internal training session records
Investigation reports
JSA’s
Manufacturer’s manuals
Medical reports
Meeting attendance sheet
Near miss register
Plant/Equipment register
Return to Work Reports Risk assessments
Safety budgets
Safety Data Sheet/SDS
Safety handbooks
Safety Plans
SOP’s
Suppliers safety instructions
Survey results
SWMS’s
SWP’s
Toolbox meeting minutes
Training records
Verification of competency records (V.O.C)
WHS area reports
WHS guidelines
WHS legislation
WHS policies
WHS procedures
Work instructions
Secure Filing Cabinet Open Filing Cabinet
Audit reports
Certificates
Compensation reports
Hearing Test Reports
Health monitoring reports
Induction books
Incident Procedure
JSA’s
Medical reports
Meeting attendance sheet
Safety Data Sheet/SDS
SOP’s
Suppliers safety instructions
Survey results
SWMS’s
SWP’s
Toolbox meeting minutes
Training records
Verification of competency records (V.O.C)
Work instructions
Australian and industry standards
Codes of Practice
Copies of tickets and licenses
First aid register
Guidance notes
Health and safety committee meeting minutes
Internal training session records
Investigation reports
Manufacturer’s manuals
Near miss register
Plant/Equipment register
Return to Work Reports Risk assessments
Safety budgets
Safety handbooks
Safety Plans
WHS area reports
WHS guidelines
WHS legislation
WHS policies
WHS procedures
2.16 Describe techniques for making sure information and data can be shared and distributed at ABC
Steel. You can refer to the ABC Steel WHS Manual for advice.
41

Toolboxes
Safety alerts every month
Memos
Posters
inductions
2.17 What are the purpose of each of these document types? Your answers should
include the purpose and expected outcome from each document style.
Document Purpose
Policy Policies are designed to help influence workers in all their major decision making
practices and actions, as well as all activities that they conduct on a day to day
basis.
Procedure Procedures are the specific methods employed to express policies in action in the
day-to-day operations of the organization.
Email Emails are used for the purpose of communication, such as communicating with
instructors and professors, keeping in touch with friends, requesting information
from other people or businesses.
Safety Alert Communicate EHSQ information to workers, subcontractors and other interested parties
within the business
Manual Provides instructions or guidelines on how to perform an activity and serves as a
reference book on the activity. Different types of manuals include: Policy
manuals. Procedure manuals.
Report Reports communicate information which has been compiled as a result
of research and analysis of data and of issues. Reports can cover a
wide range of topics, but usually focus on transmitting information with a clear
purpose, to a specific audience.
Outcomes All outcomes are going to be the same, each document will give create more
awareness for workers and employees and help them with decision making in
their working environments.
2.18 Describe what is meant by “house style” when referring to document design.
House style refers to rules according to which documents of the business are to be formatted. It includes
factors like colour, font size and style, logo, alignment, details etc. house style must be followed by all
writers.
42

2.19 Give a description of how ABC Steel applies a “house style” to its report writing and how this
impacts the formatting, readability and appearance of the document.
ABC steel use black colour to write content and important information are highlighted with bold. When
report is written in this manner then proper or standard format can be done. It is easy to read and also
appear as professional report.
2.20 Explain rules and conventions for written English regarding document production at ABC Steel.
Getting familiar with English tenses, sentence framing should be according to grammar rule, use of
correct verbs and adverbs, double negative should not be used.
Assessment 2 Part 2OHSMS
nario– Additional information
ABC Steel has decided that the company needs to develop a HS program which complies with ISO 45001
OHSMS after the workplace incident surrounding the employee carrying out cutting works. This will help
the company to show compliance and give guidance when introducing workplace health and safety
practices so further incidents can be avoided. As they have very limited knowledge in this area, they have
asked you to help clarify some areas by answering the questions below.
2.21 What are the advantages of having a work health and safety management system?
That everyone complies with the same rules and regulations to have a safer
environment.
It reduces injuries and injury-related costs - employers save money on medical
expenses, the injured employee's wages, insurance claim excesses, replacement
labour and increased workers' compensation insurance premiums.
Shows that the organisation is meeting legal requirements and can gain a good
reputation.
43

2.22 To enable ABC Steel to improve its WHS performance access the ISO Standard
45001 management system and describe the 7 typical components in the
template below
COMPONENT DESCRIPTION
Component 1 -
Context
The organisiation shall determine external and internal issues that
are relevant to its purpose and affect its ability to achieve the
intended outcomes of its OH&S management system.
Component 2 -
Leadership
Top management shall demonstrate leadership and commitment
with respect to the OH&S management system by: taking
responsibility and accountability for the prevention of work-
related injury and ill health, as well as the provision of safe and
healthy workplaces and activities;
Compo
,l-nent 3 -
Planning
OH&S management system will help company to gain the
outcomes. Outcomes include improvement in performance,
fulfilling legal requirements and achieving objectives.
Component 4 -
Support
The standard is applicable to every organisation unlike its size or
nature. It is applied in the OH&S risks. It considers nature of
organisation and the needs and requirements of their workers.
Component 5 -
Operations
It helps organisation through OH&S management system to follow
other factors of health and safety which include well-being and
wellness.
Component 6 -
Evaluations
It can be used to improve health and safety management.
Component 7 -
Improvement
It ignores issues which are related to property damage, product
safety and environmental impacts which should be improved.
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WHS POLICY
OUR VISION
To foster a workplace culture across ABC Steel operations where workplace health and
safety is considered a core value, safe behaviour is encouraged, and respected and
continual improvement is considered to be part of normal business practice.
OUR GOAL
To eliminate work related injury and ill health, to provide work environments that do not
compromise the safety of any individual and to ensure that occupational health and safety
is proactively managed throughout our operations.
This goal will be realised through these objectives:
1. Ensuring health and safety is integrated into other management systems.
2. Encourage appropriate consultation with all stakeholders on health and safety
standards and ensuring that these are observed.
3. Establishing benchmarks for safety and health and continuously monitoring these to
identify opportunities for continual improvement.
4. Implementing risk management systems to identify, assess, monitor and control
workplace risks and hazards.
5. Maintaining a program of education and training to enhance the skill levels and
safety awareness of all staff.
6. Complying with all applicable work health and safety laws, regulations and industry
requirements.
45

2.23 Why is it important for an organisation to have a WHS policy?
It is important for the organisation to have WHS policy because they help in clearly defining and setting the
expectations and standards for the employees. It also helps in providing the guidance to the managers
regarding the ways in which they conduct themselves. The companies which deal in any type of which
involves potential hazards must have WHS policy. For example, there is a separate policy developed for the
people working in the confined spaces. This can also help in defending against the employee claims.
2.24 How could ABC Steel personnel support and promote the objectives of the WHS policy?
The personnel of ABC steel can support and promote the objectives of WHS policy by creating a systematic
and detailed plan which can improve the health and safety at workplace. The company must also inspect
the workplace, the equipments, tools and machines so that they remain well maintained and safe for the
use. The storage areas must be checked and the safe work procedures must be reviewed. Proper training
must be given to the employees so that there is less risk for the potential injuries. The written instructions
and procedures of safe work must be provided so that the employees can check when they forget any type
of training instructions. The accidents took place must be investigated and the records must be maintained
so that precautions can be taken to eliminate the future risks of hazards.
2.25 How could the concepts of the WHS policy, WHSMS and Action Plans be communicated to
workers?
By conducting meeting organisation can communicate information related to WHS, WHSMS and action
plane to the employees. Meeting is very helpful when management have to address their workforce
because it facilitates face to face interactions.
46

2.26 Role play – Develop an action plan
Using the Action Plan below, complete the actions that are needed to implement the WHS policy at ABC Steel. This plan will be disseminated in the next WHS
Committee meeting for implementation. You have 1 hour to complete the meeting.
 You have 1 hour to complete your planning.
 All team members are to participate.
 Your trainer will be assessing you in-class on your ability to demonstrate key skills associated with this using the checklist below
Please ensure that you document the members of the meeting and state the time and date and location of this meeting for authenticity reasons.
ABC Steel - Action Planning
Attendees
Name: Signature:
Name: Signature:
Name: Signature:
Name: Signature:
Name: Signature:
Time: Location:
47

48
THIS ACTION PLAN WAS
COMPLETED BY
TODAY’S DATE
Action to be taken
Priority
(Critical,
major,
minor)
Benchmarks
(List 2)
Resources
(List 3)
Responsible
person to track
progress
Completion
Date
1. Establish WHS Policy Major 1 WHS Policy Written
2 Signed by CEO
WHS legislation,
Policy Template,
Legal Advice
Human Resources
Manager
2.
Pre Start Meetings
MAJOR Prestart attendance
Create a report
Feedback from
workers and
managers
WHS
Officer/foreman
Site manager
3.
Hazard Inspections
CRITICAL Create a report and
checklist identify
hazards to a
registar
Policy template WHS OFficer
4.
Safe Chemical Handling
MAJOR Policy written
Training
All chemicals on
the registar
Policy template
PPE Resources
WHS Officer
5.
Health Monitoring
(noise)
MINOR Ensure PPE Policy/permit
template
Testing facilities
PPE Training
WHS
Officer/manager
Assessment 2: Q2.26 WHS Action Planning Observation Checklist
(for official use only by your trainer)
Name of Candidate: Date:
Assessor: Venue:
Subject: WHS Action Planning
During the assessment did the candidate: S NYS
A Record plan according to organisational policies and procedures
B Communicate plan to others, and integrate their feedback as required
C Communicate plan to others in relation to their roles and responsibilities as specified in plan,
and clarify as required
D Facilitate contribution of others to implement plan
E Communicate and explain the WHSMS plan and associated WHS policy to others to facilitate
their contribution to implementing the system.
F Presents information and advice about WHSMS using language, structure and register
appropriate to audience
G Asks questions and listens closely to gather required information
H Identifies what, with whom and how to communicate in the context of WHS policy and
performance, and WHSMS processes
I Cooperates with others as part of WHS and WHSMS processes, and contributes to specific
activities requiring joint responsibility and accountability
J Collaborates with others to achieve individual and team outcomes
K Applies formal processes to plan, sequence and prioritise tasks and workload, showing
awareness of time, resource constraints and needs of others
L Uses digital systems and programs to assist with planning, implementing and tracking
progress, and communicating
M Uses decision-making processes: sets and clarifies goals, gathers information, and identifies
and evaluates choices against a set of criteria
N Applies formal problem-solving processes, identifying and evaluating several options for
action
O logical planning and intuitive understanding of context to identify relevant information and
hazards, and to evaluate alternative strategies in relation to WHS compliance
Outcome of Assessment: Satisfactory Not yet satisfactory
Comments:

2.27 How would a health and safety assistant explain and then implement the action plan into their
work group area?
It gives assistant to safety managers when designing safety products. It implements safety measures at
workplace. Workforce should be educated about safety and what measures should be taken to prevent
hazards. Preparation of safety manual.
2.28 Management has realised that they have omitted the return to work proceduresand would like
you to explain what actions can be added to the WHSMS plan, that will help facilitate the integration of
the return to work of injured workers, & the injury management procedures.
Management should provide some facilitates like flexible working to employees who are returned from
injury. It is possible that they are not recovered completely. Injured workers should get complete salary
without any deduction.
Methods of Evaluation and Communication of WHSMS
2.29 What methods might you be involved in, as a health and safety assistant at ABC Steel, that help
evaluate and review the organisations work, health and safety performance? (min. 2 paragraph answer
required, more than 1 method needs to be identified)
By conducting meeting and taking feedback from workers can help to review organisation's work and
safety performance. As workers are working in the company so if company has taken feedbacks
from them that can help company to take measures to improve situation.
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2.30 As the WHS assistant how would you communicate and explain the review and improvement of the
WHSMS to others and facilitate their contribution to the review and evaluation.
(min. 2 paragraph answer required.)
WHS assistant will email about review taken and what improvement should be made to WHS MS. Review
will be based on safety and health performance and improvement will be based on measure taken to
correct it.
2.31 Supply ABC Steel with the details of a suitably qualified consultant, where legal advice
could be obtained.
Name George hudson
Address 23 block, green street, main road
Website Www.legaladvicegeorge.com
Phone [phone]
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Assessment 3 - Consultation/Training
Units covered in this integrated assessment activity
This is an integrated assessment that covers these units;
5 Core units
BSBWHS412 Assist with workplace compliance with WHS laws
BSBWHS413 Contribute to implementation and maintenance of WHS consultation and
participation processes
BSBWHS414 Contribute to WHS risk management
BSBWHS415 Contribute to implementing WHS management systems
BSBWHS416 Contribute to workplace incident response
5 Elective units
BSBWHS431 Develop processes and procedures for controlling hazardous chemicals in the
workplace
BSBRES411 Analyse and present research information
BSBWRT401 Write complex documents
BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet
legislative requirements
BSBWHS515 Lead initial response to and investigate WHS incidents.
Reading
Course E – Book Chapter 2 Consultation Pages 54 – 98
and
Student workbook pages 32 -41
Instructions to Candidates
Assessment 3 is related to the concepts of WHS consultation and training requirements.
The assessment contains 22 questions and is in two parts.
Part One is dedicated to Consultation and includes a staff meeting role play as well as
written questions and comprehensive reports.
Part Two is related to training requirements and includes completion of a training
matrix, research activities as well as written questions.
The assessment involves the scenario - ABC Steel(on page 6 - 8)
N.B. Your answers should be at least a paragraph long to show that you have adequately
considered these questions. Answers that are only a sentence long are not acceptable.
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Scenario- additional information
Management have asked you to help ABC Steel gain an understanding of their obligations surrounding
sharing health and safety information and to initiate changes to meet these obligations.
At this point the facility has a general workplace meeting about one a month in the yard, weather
permitting, with all employees invited to attend. This meeting is not generally well attended, and it is
often not very health and safety focused as all business items are discussed. Workers generally do not
speak up as it is felt that this meeting is holding up production.
When a health and safety issue is found, it is generally reported to a supervisor who sends the issue to
management where it is generally lost, misunderstood or ignored. Because of this, workers are generally
disengaged in talking about health and safety as nothing seems to change.
As a health and safety assistant you will be required to contribute to implementing WHS consultation
and participation processes by demonstrating your ability to;
 communicate and share WHS information and data
 implementWHS consultation and participation processes
 Provide feedback on consultation processes and,
 Contribute to improving WHS consultation and participation processes
52

3.1 Management has asked you to help identify established consultation and participation processes that
could be used for gathering and documenting feedback on WHS processes at the workplace.
 Using the Consultation Survey Form (below) ask 10 workers to complete the survey to gather the
required information.
 Promote and support participation by explaining to them the reason you are asking them to complete
the survey
You will be required to print the questionnaire and give it to 10 workers
Consultation Survey Form
The WHS Team wants to know which of these consultative mechanisms you would most prefer.
Rank the consultative measures below from 1 to 6 most preferred to least preferred.
(1 being most preferred, 6 being the least favoured).
Pre Start Meeting (before work starts)
A Health and Safety Committee
Suggestion Box (anonymous)
Surveys (anonymous)
Talks with Health and Safety Reps
Tool Box Meeting (random during the day)
3.2 Results of the survey
Collate and place the responses of your survey into the template below.
Collate the results from your survey and rank the responses for preferred consultative measures below
from 1 to 6 most preferred to least preferred. (1 being most preferred, 6 being the least favoured).
You will discuss your outcomes of the survey at the next safety meeting.
53

Consultation Survey Results
1 Pre Start Meeting (before work starts)
3 A Health and Safety Committee
6 Suggestion Box (anonymous)
5 Surveys (anonymous)
4 Talks with Health and Safety Reps
2 Tool Box Meeting (random during the day)
3.3 SAFETY MEETING ROLE PLAY
You are required to break into groups of four or five and hold a workgroup safety meeting, role-playing as
WHS Assistants of ABC Steel. You need to take minutes from that meeting as part of this role play.
Carry out the safety meeting and discuss the identified key work health and safety issues that are a concern
to workers at ABC Steel.
You are required to fill out the template provided and:
 List any concerns associated with those issues: Suggestion box was the least preferred by workers.
 List the solutions identified for each concern: Increasing use of talking or direct communication
with health and safety reps as it is the most preferred.
 Give a name or position title for the appropriate person responsible for actioning the decision:
health and safety manager or democratic leader.
 Set a completion date for actioning: 03/15/2021
You have 1 hour to complete the meeting. All team members are to participate. As well as being assessed
on your written documentation of the safety meeting, your trainer will be assessing you against the criteria
in the checklist below. Please ensure that you review the assessment criteria before participating in this
role play.
Please ensure that you document the members of the meeting and state the time and date and location of
this meeting for authenticity reasons.
54

Assessment 3: Q3.3 Observation Checklist - (for official use only by your trainer)
WHS Safety Meeting
Name of Candidate: Date:
Assessor: Venue:
Subject: WHS Safety Meeting (Skill Assessment)
During the Assessment did the Candidate S NYS
A Contribute to setting up and implementing WHS consultation processes as appropriate to
own role and work area
B Create opportunities for participating individuals and/or parties to provide feedback on WHS
consultation processes
C Promote and support participation of individuals and/or parties in WHS consultation
processes as appropriate to own role and work area
D Contribute to and participate in sharing WHS information and data as appropriate to own
role and work area
E Contribute to assessing opportunities for individuals and/or parties to express their views
during consultation and participation
F Implementing and maintaining work health and safety (WHS) consultation and participation
to ensure that required personnel are encouraged to participate
G Communicating information and data about WHS consultation and participation processes
H Creating opportunities for feedback on consultation and participation processes
I Uses structure and language suitable for audience to provide relevant WHS organisational
information
J Uses questioning and active listening to identify and discuss feedback requirements, and
barriers to and opportunities for improving WHS consultation processes
K Identifies what, with whom and how to communicate in the context of consultation and
participation processes
L Uses a range of strategies to establish a sense of connection with others
M Cooperates with others as part of WHS consultation and participation processes, and
contributes to specific activities requiring joint responsibility and accountability
N Initiates and contributes to facilitating consultative process, responding, explaining, clarifying
and expanding on ideas and information as required
Outcome of assessment Satisfactory Not yet Satisfactory
Comments:
55

56

ABC Steel - Safety Meeting
Attendees
Name: Signature:
Name: Signature:
Name: Signature:
Name: Signature:
Name: Signature:
Name: Signature:
Time: Date: Location:
57

WHS issue List WHS concerns x 3 List WHS Solutions x 3 By Whom By When
WHS requirement for
consultation
Legal obligation: No WHS officer
Inductions not long enough
Appropriate lanuage
Hire HSR and committee
More time spend on a thorough induction
Provide translators
Management
Confined space entry
NO PPE
No First aide on site
Unsupervised workers in the dark, heat
with no lunch
Provide PPE
Always on site first aider
Spotter or qualified worker supervising
Factory Manager
Hazard Inspections
Confined spaces (no skills or training)
No regular inspections carried out
No hazard register
Ventilation, PPE available
Appoint a WHS officer to carry out regular
inspections
Create a hazard register
WHS OFficer
Chemical Handling Lack of training
No procedures on chemical handling
No PPE
Training provided
Create handling procedures
Provide PPE
WHS OFFICer
58

Lack of WHS training
Human Resource manager
Language, literacy, training
No policy/ standards or code of practise
Consolidate with management
Get someone internally to train them
Policy and proceedures
59

3.4 Management has asked you to debrief with your team and provide feedback on the consultation
process. Please complete the Feedback form below with a short two sentence response.
Feedback Form
Describe what went well during the meeting?
Discussion of business items.
How could the meeting could be improved?
By taking health and safety topic or discussing more about ways to protect against workplace injury.
Which alternative means of consultation could be used to understand workers views?
Face to face and one to one session.
Describe any barriers that were present during the meeting
Misunderstanding by manager as supervisor who sends the issue to management, that
misunderstood the issue and situation and it lead to lack of engagement by employees in meeting.
How did you overcome these barriers?
By rearranging meeting and discussing about issues along with strategies to overcome.
3.5 As a WHS Assistant you are expected to communicate with a range of stakeholders. Who are the
different groups that need to be consulted with at ABC Steel? Which are the most effective
consultation mechanisms that can be used for each group?
Stakeholder Group Consultative Mechanism
Health and safety representative
Health and safety committee
Board of director
Regular tool box meeting
Manager
Group meeting
Employers
Open door policy and suggestion box
Why is it important to choose the most effective consultation technique for each group?
The most appropriate and effective consultation technique can help in accomplishing goal of conducting
or developing consultancy program. It can better consult and make employees aware about health and
60

safety requirements.
3.6 With regards to the organisational chart on page 8, describe how consultation streams can be
established at ABC Steel
There are mainly 2 departments such as HR and production. This department and manager of these
departments have to manage operations of factories. They have to make sure that factory manager is
managing all operations in an effective manner. Machinist, vendors, truck drivers and crane drivers and
spray painters are allocated works and factory managers of all three factories have responsibility of
ensuring that all workers are working as per the guideline.
3.7 Your workgroup has asked you to clarify the requirements for consultation contained within the Work
Health and Safety Act. Create a 250 word article that can be used in the next company newsletter and
place it in the space provided below.
Monthly Newsletter
As per the WHS health and safety act, there is requirement of PCBU to consult and coordinate activities
with all other stakeholders and associated person, who have safety and work duty. As per this, there is a
legal responsibility of employers to consult all of their workers on health and safety issues. The reason
behind discussing all about health and safety, included in the work health and safety act is to reduce the
number of accidents and work related injuries. It can help this steel company in solving all problems
related to health and safety.
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3.8 Management has asked you to describe the roles and responsibilities of health and safety
representatives and health and safety committees.
Health and Safety
Representatives The main role of health and safety representative is to help in
identifying health and safety issues with fellow workers and
presenting all these issues to management. The other main role of
health and safety representatives are to link between workers and
employers on order to develop health and safety solutions.
Health and Safety Committees
The main role of health and safety committees is to provide a forum
for committee members for discussing WHS issues. Developing
plans for resolving all identified issues. After that they have to
evaluate reports that submitted by HSRs.
3.9 How might consultation requirements be included in safe work procedures?
Before including consultation requirements in safe work procedure, it should be agreed by all members
and after that they must be consistent with requirements of WHS act. Consultation should be conducted
as per the plan or procedure. The procedure or plan of consultation should include sharing of information.
Workers should be allowed reasonable opportunities of expressing their views. In this procedure, health
and safety representatives play a vital role as they talk to others about health and safety issues, listen
workers’ concerns and then try to solve all problems related to health and safety.
3.10 How can ABC Steel create opportunities for workers to participate and become involved in the
consultation process
For engaging employees in health and safety procedure and consultation process, there is requirement to
motivate employees. Providing them non-financial motivation such as rewards, performance appraisal and
others as per the requirement of employees, participation rate can be increased. Also they need to make
62

aware about importance and reasons of conducting consultation procedure and then they can make
employees able to participate in consultation procedure.
3.11 Describe your consultation role as a Work Health and Safety assistant and how you may meet those
requirements.
As per the work health and safety assistant consultant, my duty will be to share relevant work health and
safety matters with all employees. After identifying and sharing issues, it is important to seek for
suggestions and by engaging employees, get better suggestions, by analysing all suggestions, the best
strategy can be discussed with all and by making approval from all, this strategy is being taken for solving
or mitigating health and safety issues.
3.12 ABC Steel would like to know from each worker their individual WHS issues with their job processes.
Which consultation technique could be used to gather feedback and how would it be documented?
There are 20 labourers, cleaners, casual staff and others. All these members have some health and safety
issues at workplace of ABC steel. Some workers state that increasing rate of injuries is the main concern
and incidents happen with Kim, frightened them. Other workers said that noise at workplace and
temperature where they work is the main concern as it distracts them from their work and lead several
issues and errors in work.
Hazardous substances and lack of health and safety equipment’s is the main concern for some employees.
So, it becomes important for management to make sure to all employees that they are safe at workplace.
For this, tool box technique can be used for taking feedback and providing consultancy to all.
Pre Start Meeting
Health and Safety Committee
Tool Box Meeting are the most preferred and effective ways of gathering feedbacks.
63

3.13 ABC Steel would like to know from each factory group their combined WHS issues with their job
processes. Which consultation technique could be used to gather feedback and how would it be
documented?
In regard to combined WHS issues it is found that the main issue that they are facing is workplace injury
After the incident happened with KIM, they have become frightened. They also said that they are now
looking for safety at workplace. It is important for management to look after of them and make sure that
all employees at workplace are safe. BY making use of formal consultancy meeting they can gather
feedback and can make them aware about ways of maintaining safety.
3.14 What are 5 potential barriers to effective consultation? What strategies can be used to overcome
them?
Barriers to Consultation Strategies to overcome Barrier
Failure to communicate or lack of active listening.
Making use of better communication mode or taking one
to one session.
Conflicting goals of members
All members have different goals so, for this team working
can be promoted as It improves relation and lead team or
common goals.
Power differences
With the help of power theory and performance appraisal
theory, manager can stop people from taking undue
advantages.
Lack of understanding by management regarding roles
and responsibilities and main health and safety issue.
Management require participating in all consultation
procedure and team working for knowing what is going
on.
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Distrust
For this, manager require motivating and taking active
participation and by fulfilling promises, done with
employees trust can be regained.
Training, Coaching, Mentoring
3.15 (a)Four workers have requested training to help meet WHS requirements for consultation at ABC Steel.
Identify a training organisation into the preferred training provider form where an applicable course is delivered
and describe the associated costs and outcomes of the training as well as how it would meet specific WHS
legislation requirements for consultation.
Preferred Training Provider
Training Requirement To help in meeting WHS requirements for consultation regarding health and
safety at ABC steel.
65

Training Organisation Australia institute of training and development
Address, Website, Email,
Phone number [e-mail]
Training Outcome Better understanding among workers about health and safety requirements
and needs.
Length of Course 3 months
Cost of Course Approximate $1250
HS Legislation Reference
3.15 (b) ABC Steel have several workers who feel reluctant to participate as English is their second
language. Provide the WHS manager with suggestions on what training or mentoring opportunities these
workers can be given to increase their opportunity to express their views
Due to English as a second language, employees should be given opportunity to share their views in
written and then by hiring expert and consultant who can understand language, preferred by workers, this
problem can be solved out.
3.16 Many workers at ABC Steel are exposed to chemicals and are unsure of their responsibilities for
handling storage and use. Identify a training organisation into the preferred training provider form where
an applicable course is delivered and describe the associated costs and outcomes of the training as well as
how it would meet specific WHS legislation requirements for hazardous substances.
Preferred Training Provider
Training Requirement To prevent employees from getting affected from exposure of chemical.
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Training Organisation
Moodle Pty Ltd
Address, Website, Email,
Phone number West Perth, WA6872
Training Outcome Better understanding about responsibilities among employees regarding
handling and storing chemical in an effective manner.
Length of Course
2-3 months
Cost of Course Approximate $1000
HS Legislation Reference
Health and safety procedure
3.17 ABC Steel are about to hire a new welder to help with demand in factory 1. With reference to the
“Welders Job Description” complete the training matrix on the next page by marking an “X” in the
appropriate box where you perceive a training need at ABC Steel for our welding personnel.
67

68
ABC TRAINING MATRIX – STEEL FABRICATORS
ATTENDEES
FACTORY MANAGER
SAFETY SUPERVISORS
DRIVERS
MACHINISTS
SPRAY PAINTERS
CLEANERS
GENERAL HANDS
WELDERS TIME FOR
TRAINING
COST PER PERSON
$
INTERNAL
or
EXTERNAL
TRAINING
TRAINING DESCRIPTION
INDUCTION X X X X X X X 1hr N/A Internal
FIRST AID X X X X 4hr 100 Internal with first aid trainer
FIRE WARDEN X X X 4hr 175 External with the fire brigade
WORKING AT HEIGHTS X X 4hr 300 External with National Safety Council of Australia (NSCA)
CONFINED SPACE X X 8hr 750 Internal with External specialists
HAZARDOUS SUBSTANCES X X X X 8hr 300 External with ChemWatch
MANUAL HANDLING X X X X X X X 4hr N/A Internal
PPE COMPLIANCE X X X X X X X
2hr N/A Internal
WHS AUDITING X 6 Days 2500 External with National Safety Council of Australia (NSCA)
FORKLIFT X X X 4hrs 350 Internal with external specialist
LEGEND
X
Training current and
completed X
Training due –about to
expire/retraining needed
Training Expired
Immediate retraining
required
Training Not Required

3.18 a/b. The potential new welders who have been interviewed would like to know if ABC Steel has any preferred training providers that they would recommend - for
two of the mandatory permits, licences or tickets required - before starting work. Research external training providers that contractors may use and list their details
below.
3.18a
Preferred Training Provider 1
Training Requirement
To make welders aware about using tools
Training Organisation
ABC steel company
Address, Website, Email,
Phone number West Australia, 3Pa street, 10506
Training Outcome Better understanding about using tools and
operating factory activities.
Length of Course 5 months
Cost of Course Approx. $1150
3.18b
Preferred Training Provider 2
Training Requirement To approve mandatory requirements like licences
and others.
Training Organisation
ABC steel company
Address, Website, Email,
Phone number
ABC steel company
Training Outcome
To protect themselves against injuries by fulfilling
requirements.
Length of Course
4-5 months
Cost of Course Approx. $1200
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3.19
You have been asked to coach & mentor the new induction trainer regarding the induction session
for contractors and new welding staff, so that expected outcomes are met.
Using the ABC Procedure Induction.doc as a guide, explain to the new trainer how this session
would be delivered. Include any specific techniques, tips or training aids that could be used.
This session will be delivered via projector and in this session, all information will be given that
how to better work at sites, working with safety tools and importance of wearing hand gloves,
googles, face shield and others.
3.20 The welders who will work in factory 1 next week are not clear on the PPE that must be
worn, whilst carrying out their jobs. What coaching techniques would you administer to
assist these crews?
Practical coaching will be delivered in this they will be made aware about importance of wearing
personal protective equipment’s kit that include: disposable and safe full dress, googles, hand
gloves, shields, cartridge and others. This session will tell them the best way of performing tasks
with this kit with comfort.
3.21 One of the contract labourers has worked at ABC Steel on many occasions. She would like
to work on a full-time basis and has asked you for advice. How would you apply mentoring
techniques to help this person with their endeavours?
For providing the best suggestion, in this session I will try to identify the reason of her behind
working full time rather than part time. After knowing needs, I will suggest them the best way of
working full time with regular exercise in every 2 hours. I will also make her know the best way of
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working with PPE kit and wearing all safety equipment.
3.22 Consultation - Training, Coaching and Mentoring Research Report
You have just had an informal meeting with a range of workers from all areas of ABC Steel in the lunch
room. They have raised concerns that the organisation is not consulting correctly with workers and
that there is no training or mentoring for WHS. This is leading to confusion and misinformation about
WHS processes. They are all concerned someone could be hurt if this is not rectified soon.
You forwarded this information to the WHS Manager and she has asked you to help ABC Steel identify
how this situation can be improved and which external training options as well as any internal
coaching options be available to help establish consultation streams that meet WHS legislation
requirements.
With reference to information above and regarding the Scenario and Organisational chart on pages 6 – 8,
complete a report for the WHS manager that includes your suggestions for;
 An introduction (what the report is about and why it has been written): To make
employees aware about WHS requirements and the best way of working with PPE kit.
 Appropriate WHS consultation external training options (descriptions of what training may
be applicable): Training and consultation program will be developed at this working place.
 Who would be applicable to receive training (identify position titles from within the ABC
Steel): All workers of factories.
 A suitable organization where that training can be obtained (including name of
organization, address, web address, cost of training, duration of training,
certificate/accreditation achieved): Moodle Pty Ltd
 A cost analysis for the training (Total cost of all training for all trainees): Total cost will be
around $1550
 Internal coaching options for consultation (type of coaching as well as who will lead the
coaching sessions and typical resources that will be needed for the coaching session)
 Finally describe who could be deployed to organise mentoring for workers at ABC Steel
regarding WHS and what mentoring options could lead to.
 A conclusion (with your recommendations for establishing training, coaching and mentoring
at ABC Steel and why you believe it would be beneficial for the company)
The report needs to be written in a professional manner using recognised terms and phrases that are
appropriate for the WHS and is limited to 1000 words.
NOTE: Please type into the template on the next page. The boxes will expand as you type. Do not
create a separate document and attempt to attach it to this assessment.
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Internal Report - Consultation
Introduction
External Training
Options Training with the help of external and experienced consultants.
Positions for External
Training
Organisation for
External Training Moodle Pty Ltd
External Training Cost
Analysis Around $1200
Internal Coaching
Options Formal Consultation meeting
Mentoring Options
Through feedback
Conclusion
72

Assessment 4 – Risk Management/Chemicals/Health
Units covered in this assessment activity
This is an integrated assessment that covers these units;
5 Core units
BSBWHS412 Assist with workplace compliance with WHS laws
BSBWHS413 Contribute to implementation and maintenance of WHS consultation and
participation processes
BSBWHS414 Contribute to WHS risk management
BSBWHS415 Contribute to implementing WHS management systems
BSBWHS416 Contribute to workplace incident response
5 Elective units
BSBWHS431 Develop processes and procedures for controlling hazardous chemicals in the
workplace
BSBRES411 Analyse and present research information
BSBWRT401 Write complex documents
BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet
legislative requirements
BSBWHS515 Lead initial response to and investigate WHS incidents.
Reading
Course E – Book Chapter 5 Contribute to Hazard Identification and Risk Assessment Pages
136 – 169 and
Chapter 6 Work-Related Health and Safety Measures and Initiatives Pages 170 – 182
Student workbook pages 42 - 63
Instructions to Candidates
There arethree parts to Assessment 4.
Part 1 Risk Management Part 2 Chemical Safety Part 3 Health monitoring
Assessment 3 contains role plays and written tasks involving the completion of 36
questions.
Two questions involve a Hazard and Risk Registers.There is also two skills role plays
supporting this assessment.
This assessment is about identifying hazards and then assessing and controlling risk as
well as identifying potential areas for health monitoring and chemical safety.
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The assessment involves the scenario - ABC Steel (on pages6 - 8)
N.B. Your answers should be at least a paragraph long to show that you have adequately
considered these questions. Answers that are only a sentence long are not acceptable.
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Scenario - Risk Management at ABC Steel.
So far it has been noted that the risk identification at ABC Steel is carried out on an intermittent basis. As we
have seen when calculating LTIFR, there is a risk log where injuries and near misses are combined (see
document Incidents at ABC Steel.doc). and workers will general only report an unsafe situation when
prompted by a safety supervisor. There is a Hazard Report Form, but it is not being utilised. Your job is to help
evaluate current risk management processes, identify appropriate risk management techniques, establish a
comprehensive Risk Register which contains a risk analysis component, identify hazardous chemical exposure
rates. You are also expected to identify areas of mandatory health monitoring that needs to be undertaken
and any wellbeing issues that could be present within the work place.
Assessment 4 – Part 1 Risk Management
4.1 What is a hazard? What is a risk? (Give an example for both)
Definition Example
Hazard
Liquid Metal Fire at factory.
Risk
Suspended load Employees due to lack of safety measures taken
in advance.
4.2 Describe the steps involved in Risk Management
 Identify the risk
 Analyse the risk
 Evaluate or rank the risk
 Treat the risk
 Monitor and review the risk
4.3 Legal Requirement for Risk Management
What are the WHS legislative requirements of PCBUs/employers, with regards to risk management?
 Health and Safety at Work etc Act 1974.
 Management of Health and Safety at Work Regulations 1999.
 Workplace (Health, Safety and Welfare) Regulations 1992.
4.4 Access the Incidents at ABC Steel.doc. and describe any issues with regards to the current ABC Steel risk
management identification tool.
Brainstorming and SWOT analysis are two tools which are being used for ABC steel risk management.
4.5 Describe which other risk identification processes are in place at ABC Steel?
Steel industry has a lot of issues related to chemicals and safety and health factor are going to get affected which
75

needs to be controlled. Risk have to be analysed effectively and management must take decisions according to them.
Probability and impact matrix are other risk identification processes.
4.6 Research appropriate tools and techniques that could be used for future risk identification at ABC Steel and
describe why they would be appropriate.
Risk register is another method which the company can implement.
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4.7 - ABC Steel Risk Assessment Role Play.You have been asked to attend the first ABC Steel Risk Assessment workshop. During this meeting you and your work
group are expected to complete the Hazard Identification and Risk Register template provided below to list hazards that you have identified at ABC Steel.
Identify the hazard, assign associated risks then follow this by recommending control measures using the principles of the hierarchy of control. You have one hour to
complete this workshop meeting. All team members are to participate. As well as being assessed on your written documentation of the safety workshop meeting, your
trainer will be assessing you in-class on your ability to demonstrate key skills associated with this Certificate IV in Work Health and Safety. The checklist that your trainer
will be using for the in-class assessment can be seen on the next page. Please ensure that you document the members of the meeting and state the time and date and
location of this meeting for authenticity reasons.
ABC Steel - Risk Assessment Meeting
Work activities Hazards Risks Initial risk
rating no
controls
Control plan - list controls
measures to be
implemented
Responsible
person
Residual Risk
rating after
controls
Comments
L C R L C R
Example: Finishing of
stainless-steel products
Exposure to chemical Toxic inhalation,
Skin contact burns
Eye damage
A 4 VH Isolation - booth
Engineering - Extraction fans
Admin - Signs, training, SDS.
PPE – masks, Gloves etc.
WHS Manager D 4 M Ongoing: supervision,
training, inspections,
maintenance, correct
PPE worn &
monitoring
Chemical Use
Explosive gas Health of labour,
reaction to skin and
other factors.
H 5 H Training, cautions, PPE and
containers with proper
labelling.
WHS department M 4 M These factors are
practical in nature
Carrying Steel
Blast or safety factors
for labour
Physical and ergonomic H 4 M Risk identification and
communication.
WHS manager L 3 M Measures for safety
are essential in this
factor.
Welding
Highly toxic gas like
Nitrogen dioxide
Eye damage, irritating
gas, skin, mucous
membranes.
M 5 H Prohibited welding area,
Welding flash burn eyes
treatment, safety
precautions in welding.
WHS manager M 3 M Welding is a risky
operation therefore
these factors have
to be considered.
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Forklift Operation
Injuries Body injury H 4 H Risk assess, make changes on
time,
WHS department M 3 M Measures must be
taken for this aspect
as well.
78
Attendees
Name: Signature:
Name: Signature:
Name: Signature:
Name: Signature:
Name: Signature:
Name: Signature:
Time: Date: Location:

Assessment 4: Q4.7 Observation Checklist - (for official use only by your trainer)
WHS Risk Register
Name of Candidate: Date:
Assessor: Venue:
Subject: WHS Risk Register (Skill Assessment)
During the Assessment did the Candidate S NYS
A Uses structure and language suitable for audience to communicate information and contribute ideas
B Identifies what, with whom and how to communicate required people about WHS requirements
and compliance
C Cooperates with others as part of WHS hazard identification and risk control processes
D Collaborates with others to achieve individual and team outcomes requiring joint responsibility and
accountability
E Applies processes to plan, sequence and prioritise tasks, showing awareness of time and resource
constraints and the needs of others
F Uses decision-making processes in hazard identification and risk control processes
G Sets and clarifies goals, gathers information, and identifies and evaluates choices against a set of
criteria
H Applies problem-solving processes, identifying and evaluating several options for action
I Uses and applies hazard identification tools and techniques to assist with identifying hazards according
to risk management requirements
J Contributes to documenting risk assessment results and selecting risk controls
K Supports communication of information on risk controls and actions to required individuals and/or
parties
L Undertakes, documents and communicates risk assessments and risk control plan
Outcome of assessment Satisfactory Not yet Satisfactory
Comments:
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Assessment 4 - Part 2 Chemical Safety
ABC Steel has a chemical handling issue!
After a recent tool box meeting, workers have revealed that there are numerous chemicals used in work
processes and there is no safe handling, storage or training associated with the use of hazardous
substances. The only control in use is that of disposable dust masks. Workers are all concerned as the
feel they have brought this to supervisors’ attention before, but nothing has been done to rectify the
issue.
It was also reported that another worker has been overcome with fumes while cleaning one of the
bathroom amenities. He was using a large undiluted amount of bleach and was not wearing gloves or
breathing protection. The worker was taken outside and recovered from the effects of dizziness and lack
of breathing ability and was then sent to the company GP for a check-up. A painter has also logged a first
aid report where she has recorded that she was treated for a skin burn associated with the priming
chemical they use before painting.
A supervisor has inspected these areas and noticed there are no storage facilities for any of the
chemicals and hazardous substances being used on site. Also, no one is wearing correct PPE, there are no
SOPs associated with job tasks and there has been no training or information given to workers. The SDSs
associated with these hazardous substances are within the company document system in the admin
building but not have distributed within the workplace (The SDSs are provided within your student
resources).
You are to complete the questions and research below in regard to the three hazardous chemical
situations that have been reported so far at ABC steel. You will also need to;
 Analyse monitoring results
 Compile a risk register
 Develop two information proformas
 Compile two safety alerts and
 Write a report for management
4.8 Please provide management with an overview of the WHS legal requirements for controlling hazardous
chemicals. You will need to reference the Act and Regulations in your response.
There are a lot of actions which have been taken by ABC steel industry but have not been able to
follow them effectively. Management must understand and make the right changes required.
Manufacture storage and import of hazardous chemical (Amendment) Rules, 1989,1994, 2000
4.9 Management has asked you to identify which organisational policies and procedures need revising
associated with the pickling gel, bleach and painting use.
Steel cluster and other aspect of the company have to be understood by the management in
order to be able to implement them effectively.
4.10 ABC Steel management has asked you to provide the names and details of two specialists who can
provide advice about chemical storing, handling and control. Put the details into the proforma below.
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Preferred Specialist List
Name Specialist 1 Chemical protection
Address, website, phone, email [e-mail], [phone]
Specialised assistance provided
Name Specialist 2 CHCS CHEMICAL HAZARDS CONSULTANTS
Address, website, phone, email [e-mail], [phone]
Specialised assistance provided
Q 4.11 SAFETY WORKSHOP – Chemical Handling Role Play - Risk Assessment
Arecent risk inspection of the work place has been conducted and it has found hazardous chemicals are not
being identified. As a result, an occupational hygienist was called to help establish safe work procedures around
the chemicals in use at ABC Steel. Below are their findings related to the Minimum Protection Factors (MPF) for
exposure standards for three identified chemicals. It has been decided that an emergency safety workshop
meeting is required to help find solutions to ABC Steels chemical handling issues. During the meeting, you will be
required to;
 Complete the hazard identification register for the three job tasks of welding, cleaning and painting.
 Compare the specialist findings for MPF outcomes against the requirements in the individual SDSs for each
chemical to establish what type of breathing equipment is required for each work situation. Place your findings
in the charts below.
You have one hour to complete this workshop meeting. All team members are to participate. As well as being
assessed on your written documentation of the safety workshop meeting, your trainer will be assessing you
against the criteria in the checklist below (Page 70). Review the assessment criteria prior to starting your
meeting.
Specialist findings form their monitoring of the three chemical exposure situations at ABC Steel.
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WHS Monitoring Specialist Report for ABC Steel
Product Name MPF Reading
White King Bleach Enclosed Space (Cubical) MPF 49
White King Bleach Open Space (Bathroom) MPF 7
Pro Weld Pickling Paste Enclosed space (Silo) MPF 35
Pro Weld Pickling Paste Open space (Factory Floor) MPF 3
Paint Primer Enclosed (Room) MPF 22
Paint Primer Open Space (Factory Floor) MPF 4
Document the members of the meeting and state the time and date and location of this meeting for
authenticity reasons.
ABC Steel - Safety Meeting
Attendees
Name: Signature:
Name: Signature:
Name: Signature:
Name: Signature:
Name: Signature:
Name: Signature:
Time: Date: Location:
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Complete the Hazard Identification register below with the relevant information from the scenario above.
ABC Steel - Hazard Register
Job Task Hazard Risk Controls By Whom By When
Welding High High Prohibited
areas need to
be developed
so that the
danger is
going to be
limited.
Manager must
monitor this
factor
Within one
month the
area needs to
be developed
Cleaning Medium Medium Environment
has to be
healthy for the
workforce
Leaders in the
company
must take
care of this
factor
Daily
Painting Medium High PPE kit and
other masks
and
equipment’s
must be
considered.
Manager of
WHS
Regularly
Now that you have completed the hazard register above you will need to access the relevant SDS’s and discuss
and record the MPF Rate up to 10 and up to 50 to identify what the typical respirator type is for each level.
You also need to identify the overriding Australian Standard for respirators.
Record the data including the specialist report findings in the template below.
83

ABC Steel –Respiratory MPF register
Job Task Area Chemical MPF ABC Readings MPF Exposure
Standard
Required
Respirator Type
Respirator Type
AS Standard
Reference
Up to 10
Up to 50
Up to 50
Up to 10
Up to 50
Up to 10
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Q 4.12 You have been assigned the task of
breaking the Safety Data Sheets down into
more manageable information that will
can used in a training program. Select TWO
out of above and complete the two
training resources below. These will be
handed to workers prior to training for
these chemicals. The purpose is to inform
the workers about Health and safety
requirements of these substances.
Training resource 1:
Chemical Name: Fuel gas
85
Assessment 4: Q4.11 Observation Checklist - (for official use only by your
trainer) Risk Assessment/Chemical Exposure
Name of Candidate: Date:
Assessor: Venue:
Subject: RISK ASSESSMENT
During the assessment did the Candidate S NYS
A Seek and integrate feedback from required personnel about developed processes and
procedures
B Communicate and promote developed processes and procedures to required personnel
C Identify hazardous chemicals in the workplace through inspections and consultation with
required personnel
D Monitor and report on implementation of control processes and procedures
E Communicate requirements and compliance associated with hazardous chemicals in the
workplace
F Uses structure and language suitable for audience to communicate information and contribute
ideas about hazardous chemical control
G Cooperates with others and contributes to specific activities requiring joint responsibility and
accountability
Outcome of assessment task Satisfactory Not yet Satisfactory
Comments:

FIRST AID Adhesive bandage.
Adhesive tape.
Antibiotic application.
Antiseptic.
Breathing barrier.
Burn dressing (gel soaked)
Burn treatment.
Cold pack
FIRE FIGHTING Gas must be cut off immediately.
Dry chemical power.
SPILLAGES Cleaning must start immediately.
Harmful gases must be kept away.
STORAGE Regular checking is required and should be made sure that there is going to be
security which is associated with it.
PPE TO BE WORN Not required but masks is important.
Training resource 2:
Chemical Name: Hydrogen
FIRST AID an up-to-date first-aid manual.
a list of emergency phone numbers.
sterile gauze pads of different sizes.
adhesive tape.
86

adhesive bandages (Band-Aids) in several sizes.
elastic bandage.
a splint.
antiseptic wipes.
FIRE FIGHTING Hydrogen gas can result in higher explosion which needs to be controlled.
SPILLAGES Frost and ice crystal should be avoided so that the damage is going to be reduced.
STORAGE High pressure tanks are required to be able to store hydrogen.
PPE TO BE WORN Yes
4.13 Complete the Safety Alerts below, regarding two of the separate incidents where workers have been exposed to chemicals. Reread the scenarios and then refer to the
SDSs in your resources. These notices will be displayed on the WHS noticeboard and distributed to workers as handouts.
You must provide the following:
- A title
- An overview of the incident
- An investigation (the causes of the incident)
- Recommendations (so that this type of incident does not occur again - include reference to the relevant codes, standards, guidance material, policies or procedures
that are applicable)
Safety Alert A (4.13a)
87

*TITLE*
INCIDENT – Physical damage. Employees have faced physical injury because of lack of importance which the
company has been having from a long run.
INVESTIGATION – Right equipment’s were not used in the company which is why there was a huge damage
which was present for the employees.
RECOMMENDATIONS – Strong and recommended techniques and equipment’s needs to be included in ABC
steel industry so that there are going to be higher outcomes.
DATE ISSUED:
Safety Alert B (4.13b)
*TITLE*
88

INCIDENT – Fire explosion. Due to leakage the company made a huge error and the brand image of the
company was at risk.
INVESTIGATION – Lack of management practices the company was not able to develop and work effectively.
RECOMMENDATIONS – It is important to make sure that there is effective checking which is taking place so
that there is going to be lesser risks which are going to be included for the employees.
DATE ISSUED:
4.14 Create a short report for management regarding your findings from the chemical exposures and give solutions for control measures that can be added to work process.
Explain how you decided which controls to use and list any referencing materials used. Finally describe how each control will be implemented into the work place. (no more
than 750 words)
Internal Report - Chemical Handling
Introduction Businesses have to make sure that there are right actions which are being
taken in order to provide healthy and safe environment for the employees.
Descriptions of ABC Steel Chemical Exposure
 Welding
There are no prohibited areas and strict actions for that to take place in ABC
steel industry.
There is a lot of air pollution which is why there is a need of having
89

 Painting equipment’s for the employees to wear for health factor.
 Cleaning
Cleanliness is missing from a steel industry which needs to be monitored
and controlled from time to time.
Descriptions of Controls Required (hierarchy of controls)
 Welding
Areas have to be limited for welding to take place.
 Painting
Masks have to be included for the employees.
 Cleaning
Disposal and wastage has to be monitored and controlled in steel industry.
Conclusion Steel industry has to make right decisions and actions have to be taken in
order to be able to gain competitive advantage and have higher operations.
4.15 Assume your suggestions regarding the controls for chemical exposure have been approved and actioned by management, provide management feedback on how you
will monitor each control is working and effective.
Feedbacks have to be taken from the employees so that there are more health and safety actions which
can be taken by the organization.
4.16 Consider any non-compliance issues in relation to the new controls that have been actioned.
New controls have to be monitored with time so that they can be implemented effectively which is a
great factor for the overall working.
90

4.17 Which procedures would need to be written or adjusted associated with the changes made to working with chemicals and how could management explain to
workers these new working conditions?
Consider the procedures related to; risk management information found in SDS’s investigating and reporting
Good communication must be present which is going to require good written and verbal
communication. Easy words must be used and common language so that there is good implementation
which are taking place.
Controls for chemical handling have been initiated. It’s time to monitor and review that they have been
embedded effectively. After talking to workers, they are happy with the new masks and feel a lot safer.
Some were unsure about storing all the chemicals in one storage unit. An inspection of the Chemical
storage area will need to be undertaken and your supervisor suggests that you take the new employee
with you to help with the inspection
4.18 Workplace Inspection/ Role play
 Prior to inspection – As Health and Safety assistant you will need to access the information on current workplace controls and gather the appropriate tools to complete the
inspection
 During the inspection – You will need to record your outcomes (using the template below) and discuss any non-compliance to with you colleague and discuss any immediate
action required.
 Post inspection – Complete any required documentation and take action to ensure no one can access the stored chemicals and demonstrate problem solving skills as required.
91

ABC Steel
Chemicals Control Checks Yes No n/a Comments / Actions
Is there a register of hazardous chemicals?  Legally the company is stable.
Are Safety Data Sheets (SDS) available for all chemicals?  There are safety data sheets present but not implemented.
Are containers and their labels complete & in good condition?  Good working environment is not present.
I signage appropriate?  Good strength.
Have decanted substances been labelled in accordance with
requirements?  Weakness.
Is general storage for chemicals sufficient?  More planning needs to be done.
Is there segregation of incompatible classes of chemicals?  Good.
Is there a procedure for dealing with chemical spills?  There the company is still have good reputation.
Are controls effective?  Drawback.
Are controls understood?  The employees do not have good communication.
What can be improved? Health and safety factors need to be improved.
92
Assessment 4: Observation Checklist –4.18 (for official use only by your trainer)
Names of Candidates: Date:
Assessor: Venue:
Subject: Workplace inspection
Simulated workplace task. S NYS
A Reviewed current workplace controls for the storage of hazardous chemicals
B Carried out inspection of chemical storage room correctly
C Identified if signage was appropriate
D Identified if correct SDS’s were readily available
E Inspected if chemicals were stored correctly
F Identified any hazards associated with stored chemicals
G Identified if required PPE was available
H Communicated non-compliance with Supervisor
I Used suitable structure and language to communicate information and contribute ideas about
hazardous chemical control
J Cooperated with others and conducted inspection according to level of responsibility and
accountability
K Assess risks associated with identified hazardous chemicals
Outcome of assessment task Satisfactory Not yet Satisfactory
Comments:

4.19 Describe 4 WHS specialists (or technical advisors) that may assist ABC Steel, regarding risk management, chemical handling, wellbeing and noise issues
1. Risk Management
Director
2. Chemical Handling
WHS manager
3. Wellbeing
HRM
4. Noise
Management
4.20 Describe four potential barriers that may be present, whilst establishing the new control measures at ABC Steel.
1 Communication to the employees.
2 Tariff
3 Resistance
4 Lack of encouragement which is going to be present in employees.
4.21 How can you identify the best options to control risks found at ABC Steel?
Access to hazard should be limited and also take less risks which are involved in the tasks.
4.22 How can the Hierarchy of Controls help in the risk management process?
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When there is good use of hierarchical control which is used then the risk management process is also
going to be effective since there is a better sense of direction which is going to be present.
4.23 Firstly, list each level of the hierarchy of controls. Secondly, give an example next to each level of hierarchy of controls from your completed hazard registers
Level of Hierarchy Example
Elimination Physical hazard must be removed or specific people must be provided with
access to it.
Substitution Replacing the hazardous raw material.
Engineering control Incidents would not have taken place is there was isolation.
Administrative control Working environment must be changed and improved for better.
PPE Steel industry must include this factor so that the employees are safe.
Though they do not use.
94

4.24 How can we monitor, and review, the effectiveness of the risk controls with regards to reducing the hazards to an acceptable level?
Management must know the harm of all the chemicals and make sure that there is right monitoring
which is present as well. Review and feedbacks have to be taken from the employees as well so that
there are right actions.
4.25 Monitoring and review should be a planned part of your risk management process. Complete the planning template below and record how you plan to monitor the
effectiveness of risk controls according to organisational policies and procedures
Once you have completed your planning you will need to;
 present your plan to your supervisor (your trainer) and communicate the strategies for monitoring.
 seek advice/feedback from your supervisor (your trainer) about your plan for monitoring.
ABC Steel –Risk control review plan
Control Goal
What are you
trying to
identify? e.g.
compliance,
effectiveness,
any new risks
Who will be
consulted?
What
documents will
be reviewed
and how they
will be
accessed?
Responsible
person to
conduct review
When Review
will occur?
Isolate the hazard To make sure
that the
employees are
safe.
Management
and
workforce.
WHS and
policies of
safety and
health
WHS Weekly so
that there is
good
improvement
95

documents
will be
consulted.
with time.
Feedback from Supervisor
4.26 Describe why Safe Work Procedures need to be adjusted after new controls are added.
Safe work procedures have to be adjusted with new controls being added because there must be a good
control on the risk factor.
Assessment 4 – Part 3 Health and Wellbeing Issues at ABC Steel
4.27 Describe which mandatory health issues will need to be addressed within ABC Steel.
Breathing problem, physical injuries, etc.
4.28 Describe which wellbeing issues could be of concern to ABC Management
Noise, bullying, mental pressure.
4.29 Why is it important for ABC Steel to recognise mandatory health issues within the workplace?
So that there is good efficiency and loyalty of the employees which can be gained for higher operations and productivity
in the steel industry.
4.30 What are the benefits of ABC Steel recognising wellbeing issues within the workplace?
96

This is going to get the retention level be higher because employees are not satisfied with steel industry for a long run
since there are a lot of affect on the health and safety factors.
HEALTH MONITORING SURVEY
A workplace survey is being designed to identify any areas that may be affecting people’s health and wellbeing while working at ABC Steel.
4.31 Create three questions that identify any health issues such as stress, bullying, harassment, equal opportunity or similar situations that may be present at ABC Steel.
HEALTH MONITORING – WELLBEING QUESTIONNAIRE
Q1. Good information is being provided to the employees before changes and hazards being used?
 Yes
 No
 Maybe
Q2. Working environment is safe according to you for being able to work effectively?
 Yes
 No
 Maybe
Q3. Medical conditions you have faced in the past few years?
 Breathing
 Hearing
 Physical injury
 Others
4.32 Review your states WHS Regulations and identify where they describe areas of mandatory health monitoring. Create three questions that identify where workers may
be exposed to particular chemicals or other hazards that require health monitoring.
HEALTH MONITORING – QUESTIONNAIRE
Q1. Is there any change in the productivity and operations because of the working environment?
 Highly agree
 Agree
 Neutral
 Disagree
 Strongly Disagree
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Q2. Is there good balance between personal and professional work?
 Yes
 No
 Maybe
Q3. What are the working hours in ABC steel industry?
 Long for you
 Normal
 Low
HEALTH MONITORING RESEARCH REPORT
4.33(a). Mandatory Health Issue - Research and describe a suitable Noise Monitoring Programthat can be implemented into ABC Steel.
4.33(b). Wellbeing Initiative - Research and describe a suitable Employee Assistance Program (EAP) that can also be implemented into ABC Steel.
Provide details in the template below that can be communicated to stakeholders.
3.34(a) MANDATORY HEALTH ISSUE - Noise Testing 3.34(b) WELLBEING INITIATIVE - EAP
NAME/DETAILS OF
PROGRAM
(including company’s name,
address, website)
Industrial Noise Monitoring
http://www.larsondavis.com/applications/
environmentalnoisemonitoring/industrialnoise#:~:text=An
%20effective%20noise%20monitoring
%20program,continue%2024%20hours%20a%20day.
888-258-3222
BetterLyf
https://www.betterlyf.com/corporate-wellness/?
utm_source=google&utm_medium=cpc-
eap&utm_campaign=eap&utm_term={adgroup}&utm_content={ad}&gclid=EAIaI
QobChMI5N3e45Kj7wIVgQVyCh051ACeEAAYASAAEgLnT_D_BwE
91-22-27546669
SOURCES OF INFORMATION Websites and journals are going to be the source of Australian standards are going to be followed for this factor which is a great
98

RELEVANT TO THIS
PROGRAM
(List 4 references that may be
useful and /or applicable to the
monitoring program)
 industry bodies and
groups, unions
 relevant Australian and
international standards
 relevant websites,
journals and newsletters
 work health and
wellbeing specialists
information. factor for the overall working.
COSTS OF THE PROGRAM
(include per person cost, typical
ongoing costs in time and
resources)
$4,500 $6,000
BENEFITS OF PROGRAM
(in your own words)
The employees are going to be healthier and less
absentees will be present.
Mentality the employees are going to be satisfied and that is good for the overall
working.
4.34 Devise an Action Plan to submit to the ABC Steel WHS committee, using the template below of all perceived areas in need of improvement based on Mandatory and
Wellbeing Monitoring at ABC Steel factory that have been identified.
The Action plan should contain:
 the action to be taken
 priority of action
 benchmarks set against best practice
 what resources will be needed
 the responsible personto track progress
 and the expected timeline for completion
Action to be taken Priority
(Critical, major,
minor)
Benchmarks
(List 2)
Resources
(List 3)
Responsible person
to track progress
Date this action
must be
completed
1.
Carry out noise tests
Critical Peer reviews Technology
expertise to repair
and improve the
Manager 3 weeks
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technology which is
making the noise.
2.
Carry out hearing tests
Major Competition Employees
involvement and
participation.
Technological
checking.
Supervisor 5 weeks
3.
Roll out Employee Assistance
Program
Minor Peer review Higher HR
management and
satisfaction.
WHS manager 2 weeks
4.
Audit both health programs
Major Self-evaluation Higher auditing
machines.
Management 4 weeks
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4.35. How can you review and evaluate the mandatory and wellbeing programs?
Key indicative evaluation and benchmarking are two evaluating measures which can be taken for
higher operations and make the working be more effective for wellbeing programs.
4.36. The review and evaluation of mandatory and wellbeing programs need to be explained to
individuals and parties. Document your explanation below.
Explanation to individuals
Individuals need to understand the importance of the
wellbeing aspect so that they are going to be loyal and gain
trust in the company as well which is going to be present factor
for ABC steel industry.
Explanation to parties
Parties which are present in ABC steel industry have to be well
informed and communication has to be strong so that there
are right working environment and processing which is going to
take place.
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Assessment 5 Part A - Participate in the investigation of incidents
Questions 5.1 to 5.20 in assessment 5 Part A will relate to the additional information given below in the
fall from heights scenario
Scenario – Additional information: Fall from Heights at ABC Steel Engineering
You are member of the incident investigation teamat ABC Steel. The company has a large site with three
purpose-built buildings on the outskirts of the city. The company's hours of operation are from Monday
to Friday 7am to 4.30pm and Saturdays 8am to 1pm. There is also scope for overtime when needed
usually over the weekend and workers can work up to 60 hours a week when they are busy. There are
approximately 100 staff members. These include machinists, cutters, welders, painters, drivers, as well as
general labourers. There are times where workers are required to operate offsite, delivering and installing
finished steel products.
The workplace policy on rest periods states that staff takes fifteen-minute morning/afternoon breaks and
a 30-minute lunch break. This also forms part of the organisation’s fatigue management plan. This is
sometimes overlooked by staff as work is fast-paced and busy.
Employees are reasonably well-paid but work hard for long hours and are under stress to finish jobs to
strict time schedules.
On Friday 12th July 2020 at 6.30pm you were informed that there had been an incident in building 1 and
a worker has been taken to Edge Town hospital.
You arrive at the building 1 at 6.45pm. There are about 10 workers who are wandering around. All have
stopped work.
Carlos, the forklift driver, leads you to the scene of the incident (next to scaffolding and silo in the middle
of building 1 work area) and explains that a welder, Kelvin Jones (47 years old), has slipped from the top
of a silo and knocked himself unconscious and he has a minor cut on his leg. That was at 6.00pm. As
Kelvin fell, he grabbed hold of the welding equipment and bottles which fell with him. These were also
damaged in the fall and were secured by Steve at the incident site.
There is a labourer who witnessed the incident, (Steve), who called for the assistant manager, Gina, who
is also the first aid officer, who administered first aid and called an ambulance (6.03pm).
By the time the ambulance arrived (6.15 pm) Kelvin had regained consciousness and the cut on his left leg
had been treated to stop the bleeding by Gino with wound cleaning wipes, cut saline solution, and wound
dressing covered with a crepe bandage. Kelvin was obviously in a lot of pain, going into shock and then
taken to hospital (6.25pm). That is when they called you.
You inspect the work area and notice that fall protection harnesses have not been worn. When you ask
Gino why this is so, he states “We didn’t have time to put the harnesses on as we are too busy, and it was
only a five-minute weld.”
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The following day the return to work co-ordinator has informed you that the injured worker has suffered
extensive damage to his head in the fall and will be away from work for two weeks rehabilitating from the
effects of concussion.
Interview transcripts - July 17th, 2020
Interview transcripts (Use the transcripts below to help identify potential causes of the fall from height at
ABC Steel)
Carlos - Forklift Driver
Steve – Labourer
103
When the incident occurred, can you please describe what you saw?
I was on the fork at the back of the factory and didn’t see it but heard a crash.
Who else was at the incident scene?
Gino and Steve were there when I got there.
In your own words, what communication took place between worker and others prior to
the incident?
Kelvin is always shouting with everyone. He is always stressed out.
What previous near misses or similar incidents have occurred?
I never work at heights, so I wouldn’t know for sure but some of the blokes refuse to do
it.
When the incident occurred, can you please describe what you saw?
Kelvin used a ladder to get himself up to the top of the scaffolding next to the silo
which is about three metres high. We had an Elevated Work Platform (EWP) in factory
2 but couldn’t get it as the factory was shut and factory manager had gone home with
the keys. It was the same with the harness. It was in the stores, locked away. We asked
for it earlier but were told to wait.
Who else was at the incident scene?
Gino gave first aid. I reckon he saved his life. Carlos turned up and phoned an
ambulance.
In your own words, what communication took place between worker and others prior
to the incident?
Same old, same old. Kelvin was always at odds with management who were telling us
one thing about safety then not allowing us to do the job in the right manner. Never
enough time etc. I spoke to Kelvin on the day and he was over it and thinking of
quitting.
What previous near misses or similar incidents have occurred?
Too many.

Gina – Assistant Manager (first aider)
Peter - Factory Supervisor
104
When the incident occurred, can you please describe what you saw?
I didn’t see the incident as I had left for the day.
Who else was at the incident scene?
I believe that Gino, Steve and Carlos were at the incident at the time.
In your own words, what communication took place between worker and others prior to
the incident?
Kelvin was arguing with everybody all day. He had a heated argument with Gino earlier
in the day when he refused to take his lunch break. He complained he was too busy to
stop. He was shouting at the Korean workers all day to hurry up and had them running
about all over the place.
What previous near misses or similar incidents have occurred?
None to my knowledge.
When the incident occurred, can you please describe what you saw?
I didn’t actually see the incident as I had my back to it and was in the site office anyway.
I heard a crash and commotion. As I walked out of the site office I saw Steve calling and
waving to me. That’s when I noticed Kelvin on the floor.
Who else was at the incident scene?
Steve and Carlos.
What communication took place between worker and others prior to the incident?
I saw Kelvin arguing with Peter in the morning about doing the weld. He wanted to get
into a harness and do it straight away but was told to finish his other work first.
What previous near misses or similar incidents have occurred?
We have had a few near misses as workers do not like to get the harness on as they see
it as a waste of time especially with quick welds. It had been mentioned to Peter on a
number of occasions and he had said we need to re-introduce requirements into pre-
start meetings.

5.1 Prepare and implement a systematic workplace procedure for incidentinvestigation
The procedure should include:
1. Purpose
2. Scope
3. Procedure
3a. Implementation of procedure
3b. How to respond to injured person
3c. How to secure incident site
3d. Reporting of incidents (internally/externally) including legislative requirements
3e. Establishing an investigation team – Roles and responsibilities
3f. Investigation techniques
3g. Process used for identifying direct/root causes
3h. Record keeping requirements (including internal and external documents)
3i. Confidentiality
3j. Relevant documentation related to incidents that need to be kept
Type your responses into the template provided below. As you type the text boxes will expand.
Incident Investigation Procedure
Purpose
5.1.1 Purpose of this investigation is to know the main reason of incident
or injury happened with Kelvin Jones.
Scope
5.1.2
Knowing about incident from all who were present that time and it
can protect other workers and help them out in knowing about
effectiveness of using PPE.
Procedure
5.1.3a. When the
Investigation Procedure
would be Implemented -
include legislative
requirements
Legislative requirements - As per the health and safety act, all
workers are bound and required to wear necessary safety tools such
105

as hand gloves, googles, harness and others
5.1.3b. How to respond
to injured person (include
the principles of
DRSABCD)
As pet the principles of DRSABCD,
all employees need to be made
aware about first aid. Employees
can be taught about developing
action plan and ways to respond in
emergency situation.
5.1.3c. How to secure
incident site
The best way of securing incident
site is to make all employees
understand about ways of
protecting injured person and
helping them in breathing by saying
to all for not gathering at site.
5.1.3d. Reporting of
incidents
(internally/externally)
including legislative
requirements
Internal External
First aid manager (Gina)
Ambulance and associated
doctor.
legislative requirements – To give first aid immediately and following
all rules of health and safety act.
5.1.3e. Establishing an
investigation team –
Roles and responsibilities
The main role of investigation team
is to identify the main reason of
incident. They also need to take
interviews from all people, who
were around the person who got
injured in order to take and gather
information.
5.1.3f. Investigation
techniques
Top set root cause analysis is known
as one of the best and effective
investigation technique.
5.1.3g. Process used for
identifying direct/root
causes
Interview from all members, who
were present there is the effective
way or procedure.
Asking from the person directly who
got injured after recovery.
5.1.3h. Record keeping
requirements
To take better decisions and
actions.
5.1.3i. Confidentiality
arrangements
To make all personal information
and detailed information given by
all people during investigation, safe
and secure.
5.1.3j. Relevant
documentation related to
Health and safety act policy at
workplace.
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incidents that need to be
kept (including Acts,
Regulations, Standards,
COPs, SWPs. Policies and
Procedures)
HSWPG standard
5.2Your Incident Investigation Procedure is now prepared. Next you must notify the human resources
manager, so they can arrange for its inclusion at ABS Steel. Create the email below to the HR Manager
describing the additional requirements relevant to the creation of this new procedure.
Hello, greetings of the day.
It is to inform you that workplace injuries like falls is increasing and the main reason that is
being identified while investigation is lack of safety. Lack of awareness among employees
regarding effectiveness and importance of wearing safety tools needs to be focused and
considered by you in consultancy meeting.
Kindly look at this issue and reason of workplace injury so that employees can be protected
and made feel safe.
Investigation manager
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5.3Describe how and why ABC Steel can and should inform its internal and external stakeholders of the
incident.
Internal Stakeholders
By developing or conducting formal meeting at workplace.
External Stakeholders
Via Email and telephone all external stakeholders can be informed about incident.
5.4 Notify management of the incident above by completing the Internal Incident Report Form below
Incident Report Form: Internal
This internal Incident Report Form is to be completed by staff and handed to manager within 2 hours
of incident occurring
Work Area Involved: ABC steel company, factory 1
Date of Incident:
10th July, 2020,
Time of Incident: 6Pm
Name of injured worker:
Kelvin Jones
Position Title of injured
worker: Welder at building 1
Brief description of
injury: Fall from height from building 1 because of not wearing
harnesses.
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Names of any
eyewitnesses: Steve-labourer, saw the incident and other Gina (first aid
officer) and Carlos (driver) heard crash.
Name of Person
submitting this form: Member of the incident investigation teamat ABC Steel
Signature of Person
submitting this form:
Date and time of
Submission
5.5 As a health safety assistant, how could you assist investigators and help provide relevant
information during investigations?
BY engaging all people, around there at the time of incident and telling them about current health and
safety practices at workplace, can help out in taking better decision.
5.6 How would you address the following barriers to an effective investigation, and what
documentation is necessary for this process?
Barrier to Investigation Solution for Barrier Related Documentation
Cultural background/workplace
diversity
To make sure that all employees
are respecting values of each
other’s. By promoting team
working.
To implement anti-
discrimination policy
Language, literacy and numeracy
levels
Making use of common and By hiring
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local language.
Manager /Worker self-interest BY motivating them and telling
them about consequences if
they do not cooperate in
investigating the reason behind
injury.
Shift work/rostering
arrangements and geographical
location
By viewing rostering schedule.
Lack of technical data By hiring experienced technical
staff member.
5.7 What resources will you need to carry out your investigation? (Include internal and external
examples in your response).
Internal Resources x10 External Resources x10
 Technical data sheet
 Data from health and safety committee
 Inspection reports
 Maintenance reports
 Past incident reports
 Safe working procedures
 Current health and safety measurement
information
 Training reports
 Interview with employees.
 Direct communication with previous
employees.
 Employees who got injured before
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5.8 What typical documentation will you need to carry out the investigation? (This can include
internal and external examples such as safe work procedures, WHS policies and procedures, WHS
Acts, regulations, codes of practice, industry standards and guidelines, workplace records of
hazard and controls risk assessments and incidents)
Internal Documentation x 10 External Documentation x 10
 Current health and safety policy
 Maintenance reports
 Reports from WHS external institutes
 Reports from associated and partners of
company
5.9 First aid procedures require that “A record of any first aid treatment given should be kept by
the first aider and reported to Managers”. With reference to the working at heights scenario, first fill in
the First Aid Register below
First Aid Register
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Worker’s name Kelvin Jones
Work area Factory 1 at ABC steel company
Date of treatment 12th July, 2020
Time of treatment 6.15 pm
First aider name Gina
Description of injury Fall from height and cut on leg
Treatment provided
Gel and bandage on injured leg
First aid items used
Bandage, gel.
Name of person
completing this register
First aid team member
5.10 Now complete the injury and disease register using “1885.1 Workplace Injuries and Disease
Recording Standard” as a reference.
WORKPLACE INJURY AND DISEASE
RECORDING FORM
Personal details of the injured worker
1. Surname
Given names
14. Description of occurrence of injury or disease:
 In which part of the workplace did the injury or
disease exposure occur?
(e.g. machine shop, freezer room, No. 2 mine)
112
Reference number 77777777

2. Sex (M or F)
3. Date of birth Day Month Year
/ /
Basis of employment
Job details
7. Description of occupation or job title
8. Main tasks performed
9. Training provided: 1 Induction training
2 Task specific training
3 Both of the above
4 Neither of the above
Details of the injury or disease
10. Date injury occurred
or disease reported
11. Time injury occurred
(24 hour clock format)
12. Nature of injury or disease
Code
13. Bodily location of injury or disease
Code
 What was the worker doing at the time?
(e.g. driving a fork lift truck, lifting bags of cement, typing)
 What happened unexpectedly?
Include the name of any particular chemical, product, process
or equipment involved.
(e.g. brakes failed on fork lift truck, slipped on wet floor,
scaffolding collapsed, arm started hurting while typing on a
word processor)
 How exactly was the injury or disease sustained?
Include the name of any chemical, product, process or
equipment involved.
(e.g. hit head on cabin of fork lift truck, lacerated knee when
landing on ground, arm hurt after long period of typing)
(See pages 25-28
of the Standard)
Lost-time injury/disease
Additional questions to be answered for cases which
result in a fatality or permanent disability, or where
there was time lost from work of one or more
days/shifts. These questions should be completed as
soon as possible after the injury or disease is
reported.
15. Employee’s
Outcome of injury/disease
Questions 20 –24 are about information that is not
available at the time of the report of injury or disease.
These questions should be answered as soon as the
information becomes available. For some
occurrences, such as where there was no time lost,
some of these questions will not be relevant.
20. Rehabilitation:
113
, ,
Day Month Year
/ /
4. Starting time: 1 0600–1159 hours
2 1200-1559 hours
3 1600-0559 hours
5. Shift arrangement: 1 Fixed, standard or flexible hours
2 Rotating shift
6. Number of hours: 1 8 hours or less
2 more than 8 hours
(excluding overtime)
Code
Mechanism of injury
Breakdown agency
Agency of injury

preferred language
16. Type of employment:
1 Full-time permanent
2 Full-time casual
3 Part-time permanent
4 Part-time casual
17. Type of employee:
Wage/salary earner:
(Note: most employees
will fall into this
category)

11 Trainee
12 Outworker
13 Apprentice
14 Pieceworker
(Note: (other than
Outworkers)
15 Other
Self-employed: 20 (including contractors
and sub-contractors)
Unpaid worker: 31 Work experience
32 Other
18. Worker’s experience in
task being carried out when
injury or disease occurred
19. Proportion of shift
worked:
Details of person completing this form
Name
Position
Signature
Date / /
1 Required
Date of commencement of
rehabilitation program
Day Month Year
/ /
2 Not required
21. Was the injury
or disease:
22. Preventive action proposed or taken:
(Tick one or more boxes as appropriate)
Proposed Taken
Change to induction training 11 12
Change to ongoing training 21 22
Equipment/machinery modifications 31 32
Change to work procedures 41 42
Change to work environment 51 52
Equipment/machinery maintenance 61 62
Other job redesign 71 72
Other preventive action 81 82
23. Date of resumption of
work on:
Day Month Year
Short-term alternative duties / /
Permanent alternative duties / /
Normal duties / /
(Enter each date when applicable)
24. Total number of working days lost
(Should be completed only when the
worker has resumed permanent duties)
5.11 List 10 pieces of equipment, plant, and or areas of the factory would you inspect to gather
evidence.
114
Years Months
1 25% or less
2 26% - 50%
3 51% - 75%
4 76% - 100%
5 Overtime
1 Fatal
2 Non-fatal

Factory 1, factory 2, factory 3, harness, PPE kit, silo in the middle of building 1 work area, all floors of
buildings.
5.12 Which appropriate communication and negotiation techniques could you use when participating
in workplace investigations?
Face to face communication would be better and mutual understanding will also be better for
negotiation.
5.13 Create a list of employees you would interview, and an appropriate timetable (with starting &
finishing times) for each interview.
Interview Timetable
115
NAME OF PERSON: DATE: STARTING TIME OF
INTERVIEW:
FINISHING TIME OF
INTERVIEW:
Steve 12th july 7 PM 8 pam
Gina 12th july 8 PM 10 pm
Carlos 13th july 11 am 12.30 am

5.14 Explain how you can ensure that ethical objectivity and legal implications have been taken into
account with regards to collecting incident investigation so that the investigation remains impartial and
valid.
OBJECTIVITY
To make procedure ethical and identifying the main issue so, that other employees
can be protected.
LEGAL
IMPLICATIONS Maintaining confidentiality by keeping all information safe and secure.
5.15ABC Steel did not have policies and procedures to meet compliance in this matter. List 10 policies
and procedures that would need to be created, relevant to incident investigations.
Confidentiality.
Health and safety act
Investigation act
116

5.16 INVESTIGATION PLAN
Role Play // Investigation Planning
You are required to participate in an investigation planning meeting and to compile a comprehensive
Investigation Plan regarding the Fall from Height scenario contained on pages 87-89 of this assessment
Break into groups of four or five. You will be playing the role of an investigation team member.
As an adjunct to the meeting, you are required to fill out the Investigation Plan provided below:
 The Stage Objectives (have been listed for you)
 Name a team member or position title who would be responsible for overseeing that stage
 Describe Two (2) pieces of “Documentation” that are being created at that stage
 Describe the expected “Action” at that stage (What is happening?)
 Describe the “Expected Outcome” (What do we you want to achieve at that stage?)
You will then need to describe suitable resources to carry out the investigation and any expected barriers to
completing a successful investigation.
You have access to relevant HS legislation as well as SafeWork Australia’s code of practice “Managing the
Risk of Falls at Workplaces”.doc. There is also examples of Investigation Plans within your Part 4 resources
and eBook.
You have one hour to complete this workshop meeting. All team members are to participate. As well as
being assessed on your written documentation of the safety workshop meeting, your trainer will be
assessing you in-class on your ability to demonstrate key skills associated with this Certificate IV in Work
Health and Safety. The checklist that your trainer will be using for the in-class assessment can be seen over
the page.
Please ensure that you document the members of the meeting and state the time and date and location of
this meeting for authenticity.
ABC Steel Investigation Planning Meeting
Time: ____: ____am/pm Location: ___________________________
Attendees
Name: Signature:
Name: Signature:
Name: Signature:
Name: Signature:
Name: Signature:
Date: ____/____/____
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Investigation Plan
STAGE OBJECTIVES RESPONSIBILITY DOCUMENTATION (X 2) ACTION EXPECTED OUTCOME
1 Secure site To keep area clean
2 Notify stakeholders To inform stakeholders
about workplace
health and safety
3 Collect Evidence To take better decision
4 Complete
interviews
To know about the
true reason of incident
5 Analyse Evidence To make use of
thematic analysis
6 Write Report To inform
management about
actions need to be
taken.
7 Determine
Corrective Actions
To gather all
information from
internal and external
sources
8 Follow up and Sign
off
Resources for Investigation
x10 (include possible expert
advice)
Expected Barriers x 5
118

Assessment 5.16 Observation Checklist - (for official use only by your trainer) Investigation Planning
Name of Candidate: Date:
Assessor: Venue:
Subject: Investigation Plan
During the assessment did the Candidate: S NYS
A Consult and communicate plan with individuals and/or parties according to organisational policies and proceduresand determine agreed processes for
incident investigation
B Contributed to investigating incident
C Helped with developing and contributing to implementing required actions in response to each incident
D Communicated WHS requirements clearly and accurately to individuals and/or parties involved
E Completes workplace records, forms and documentation using correct format, spelling and grammar, and industry-specific terminology
F Records information for reference using language appropriate to audience
G Presents information and advice using structure and language suitable for audience
H Uses questioning and listening techniques to obtain feedback from others and confirm understanding
I Identifies what, with whom and how to communicate in the context of incident responses and investigations
J Facilitates contribution, collaboration and cooperation with others to achieve individual and team outcomesto implement plan
K Applies processes to plan, sequence and prioritise tasks required for incident responses and investigations, showing awareness of time, resource
constraints and needs of others
L Uses features and functions of digital tools to complete work tasks and access information
M Completes workplace records, forms and documentation using correct format, spelling and grammar, and industry-specific terminology
N Define scope and purpose of investigation appropriate to nature and scope of incident
119

O Identify, document and secure required human and other resources appropriate to nature and scope of incident, including expert advice as required
P Identify, address and document potential barriers to investigation according to organisational requirements
Q Document incident investigation plan according to organisational and WHS legislative requirements
Outcome of assessment Satisfactory Not Yet Satisfactory
Comments:
120

CONTRIBUTORY FACTORS –Working at Height Incident
5.17 Start the investigation analysis to help establish causative events of the incident.
List a minimum of four examples for each contributory factor that may have contributed to the incident in
each of the relevant text boxes.
Unproductive area
and climate change
Unclean area Lack of security and
protective
equipment’s such as
harness.
Ignoring wearing
safety tools
5.18 Construct a “5 Why” root-cause analysis for the “fall from heights” scenario following on from the
problem statement listed below.
121

 The first “why” question has been identified for you : Because of increasing rate of injury at
workplace.
 The answer to your first why question is based on one of the contributory factors that you
noted in the previous question: Lack of safety at workplace
 The answer to your first why question then forms the basis of the second why question and so
on until you have answered all five why: to protect employees against injury
 Give a potential solution to each level of the analysis
 (The answer to your first why question is called a direct cause; the answer to the fifth why
question is the root cause)
PROBLEM STATEMENT: Worker Fell from Height
5 WHY QUESTIONS 5 WHY ANSWERS SOLUTION
1 Why did the worker fall from
height?
1
(This is a direct cause)
1
.
2
Lack of safety tools
2
Safety tools protect
employees from fall and other
injuries
2
Wearing protective
equipment’s while working
3
Ignoring instructions
3
It leads to inappropriate way
of working.
3
Following all rules
4
Unavailability of safety
resources
4
It leads to workplace injury
4
Making al resources available
and having access to
employees where safety tools
are kept.
5
Tension and stress because of
busy schedule
5
(This is a root cause)
5
Taking regular breaks
ROOT CAUSE: Not wearing harness and
122

5.19 You are to compile an objective, ethical and unbiased written Investigation Report from the
information provided above following the style described within ABC Steel House Style.pdf The
report should include:
• Title page
• Table of contents
• Introduction -
• Organisational background –
• Incident details -
• Evidence including descriptions of the following:
• site inspections
• witness’s accounts and interviews: • documentation x 10
• photographs & sketches
• specialist advice x 3
• potential samples
• Causative factors including:
• timeline of events (with recognised intervention points)
• contributing factors
• direct causes of the incident
• root cause of the incident
 Conclusion with Recommendations -
including preventative measures (note the level of hierarchy of controls next to each
preventative measure), suggested improved safety specific tasks for workers, supervisors and
managers and the most effective ways to communicate the report to individuals and parties as
appropriate). Your recommendations should also include references to which policies and
procedures could be updated that support hazard identification, risk management, fire,
emergency and evacuation, incident investigation and reporting regarding this incident.)
This must be a comprehensive report as it represents the culmination of all your research of the
investigation of the incident at ABC Steel.
Your answers need to be in sentences.
Type your answers into the template provided on the next page. (They will expand as you type.)
123

Title page (separate page)
Table of contents (separate page)
Introduction (minimum 150 words)
Organisational background
It consists of 3 buildings or factories with unaware workforce about health and safety.
Incident details (minimum 150 words)
sequence of events leading up to the incident and the actual
Incident
Fall from heights, eye injury because of chemical exposure and others because of not wearing
protective tools.
Evidence
Labourer: Steve, Driver: Carlos
Causative factors
Lack of protective tools
Conclusion
Safety and health policies and tools play a vital role as it protects employees against workplace
injuries.
Recommendations (separate page)
Making employees aware about importance of wearing protective tools and telling them about
the best way of protecting against injuries.
5.20 Management has asked you to supply them with a separate confidential explanation of
theWHSpotential WHS legislative issues and non-compliance surrounding the fall from height incident.
Place your response into the template below.
Confidential Memo
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Assessment 5Part B Confined Space Entry Incident 5thDecember 1215hrs
Questions 5.21 to 5.33 in assessment 5B will relate to the additional information given below in the
confined space incident scenario
Scenario – Additional information
On 5th December 2020, Contractor services had been engaged by ABC Steel to carry out general metal
work duties as work has been very busy and the company are understaffed. The contractors are all South
Korean nationals who are fast at their work but have little to no English language skills. They have had a
15-minute induction session that was delivered in English. None of the workers has signed off to state
they understood what was discussed in the induction though. James the induction trainer said he believed
they understood what he was talking about as they were giving him a “thumbs up occasionally”.
It is worth noting that the company does not carry out regular meetings for WSH and there are no elected
HSRs or established WHS committee. On the day of the incident,the crews in factory 1 started at 0600hrs
as they were behind in their job tasks and one job (the silo manhole) in particular had to be finished by the
end of the day. They had a quick 5min pre start meeting (0605hrs)to reiterate the need to get the work
finished on time.
As mentioned, the task that needed the most attention was a manhole entrance and cover which needed
to be cut and fitted to a silo which has been sitting on the back of a truck in factory 2 for the last day. The
6m high silo was brought into the building and placed vertically(1000hrs). The morning tea breaksiren
sounded at 1000hrs. Kim Lee was assigned the task (1005hrs)with one other Korean worker (Jin).The two
workers collected their materials for the job form Peter whois the factory 1 supervisor at 1010hrs. Kim Lee
entered the silo through a small space (1025hrs) with cutting equipment and began to cut the manhole
access. It was noticed by one worker (Sarah) that there was a lot of fumes starting to build up in the area
she mentioned her concern to Jin (1155hrs). At 1200hrs the lunch siren sounded. Jin then went to the
bathroom.
At 1215hrs, Kim Lee, was still working alone, moving, cutting and welding the manhole inside the silo.
After finishing the welding Kim Lee applies a chemical to descale the piece of metal. It has been noted he
was not wearing safety goggles, a face mask, gloves or hearing protection. The area was quite dark and
noisy and at times temperatures can get above 45 degrees Celsius. He was also working unsupervised as it
was lunch time and the supervisor Jeremy was having lunch while the worker “worked through” to make
up time on the job task.
While carrying out the finishing task, the chemical fumes have built up in the area and the contractor has
collapsed due to toxic fumes. One of the other Korean workers (Jin) who heard the collapse, runs to the
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scene (1216hrs) to help but he has not been trained in first aid. He waved to Gina the first aid officer to
attend. It is relayed toJin that Kim needs medical help and an ambulance is called (1217hrs). Gina
prepared for a confined space entry rescue (entered at 1222hrs) and provided first aid by cleaning Kim’s
face with cold water and placing an oxygen mask over Kim’s face. She noticed that Kim had sustained a
small cut to his forearm which she bandaged with a gauze dressing and antiseptic cream. The ambulance
arrived quickly on scene (1235hrs). Kim was unconscious and the ambulance crew provided first aid
(1240hrs). After Kim was then taken to the hospital (1250hrs) and a workplace meeting is called (1300hrs)
by the factory manager to find out what has happened. It is decided that a factory inspection should be
carried out (1330hrs) to note any other areas where unsafe situations may be occurring.
On closer inspection certain items are of concern to management and an investigation has been initiated.
These concerns include;
 Signage not in place during operations
 Absence of PPE
 Lack or training and induction
 Language issues
 Scheduling of work
 Supervision of works
It has been relayed to the workplace by hospital staff that Kim had regained consciousness and had
suffered a collapse due to restrictions to his breathing. This was most likely caused by a lack of oxygen in
the confined space due to overwhelming welding and chemical fumes. He will be recuperating for some
time and the return to work officer is notified that Kim is likely to be away from work for at least six
weeks.
You have been provided with the following documents
 ABC Steel WHS Policy x
 ABC Steel WHS Policy (Korean) x
 ABC Steel Incident Investigation Procedurex
 ABC Steel First Aid Register x
 ABC Steel Injury Registerx
 ABC Steel Induction Checklist x
 ABC Steel Take 5 Checklist
 Meeting Minutes from the day
 SWMS Welding x
 COP For Confined Spacex
 SDS Proweld Pickling Gel x
 Guide to Working in Heat x
 ABC Work Schedule (for that week)
 AS 1885 Measurement of OHS Performance x
You are also required to obtain copies of your state’s relevant health and safety Act and Regulations.
Brief interview transcripts are provided below.
You are required to lead an investigation into this incident, advice internal personnel, notify WorkSafe,
compile a first aid register and complete an injury and disease register. A causative analysis will need to be
carried out using a Five Whys process identifying contributory factors as well as direct and root causes.
Your findings are to then be recorded into an official Incident Investigation Report which will be submitted
to management along with a plan for corrective actions. You are also required to alert the workers of ONE
major issue regarding this incident with the creation of a workplace poster.
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Interview transcripts - December 5th, 2020
Interview transcripts (Use the transcripts below to help identify potential causes of the fall from height at ABC
Steel)
James - Induction Trainer
Sarah – Labourer
127
Can you describe how the induction session was delivered for the Korean workers?
It was a quick session. The guys were fresh to the facility and keen to get going. I read through the
induction book and asked if they had any questions from time to time. They would generally look at each
other and just nod and give me the thumbs up.
In your own words what was their level of English comprehension on the day?
I couldn’t say as I didn’t really have any conversations with them.
Could you provide me with a description of the PPE fitting that was required?
As with all the workers I state why the PPE is necessary and then I fit it myself to give them a demonstration
on how it is to be worn.
And did, in your opinion the Korean workers find the fitting of PPE easy?
Look as I said we were really busy and behind schedule and as I wasn’t getting much of a response. I
assumed from their body language they were happy to start work.When the incident occurred, can you please describe what you saw?
I didn’t see Jin as he was working inside the silo. I believe Jin was supposed to be his spotter for the job
task. The first I knew he was injured is when everyone started running around screaming for a medic.
Who else was at the incident scene?
Obviously, Jin was there, and the first aider turned up, Gina I think his name is. We were looking for the
supervisor but hew as having his lunch. It’s ok for him, the rest of us were still working to finish this damn
job. We’ve been behind schedule for days.
In your own words, what communication took place between worker and others prior to the incident?
The Korean workers are nice guys, always smiling and nodding to us, but they stick to themselves. They
obviously talk to each other, but I have no idea about what. I saw Jeremy shouting at them earlier to hurry
up, they thought it was hilarious!
What previous near misses or similar incidents have occurred?
Ahhh, I shouldn’t really say to be honest. I refuse to go into confined space until they get us the correct
breathing apps. Let’s just say, it’s dangerous work.

Gina – Assistant Manager (first aider)
Peter - Factory Supervisor
128
When the incident occurred, can you please describe what you saw?
I didn’t see the incident as I was in the lunch room having lunch.
Who else was at the incident scene?
I believe that Gina, Sara and Jin were at the incident at the time. We all went out though and had a
look to see what the commotion was. It was pretty chaotic.
In your own words, can you describe the events leading up to the incident?
This job had been on hold for some reason, you would have to ask management why. We tried to get
everyone in early as we needed it finished. The regular guys didn’t want to start early though as they
had all worked until 10pm the previous night. The Koreans also worked until 10 pm yesterday but
they didn’t mind coming in early to get some extra overtime. The job was explained to them and they
got on with it. They are great like that, no questions, just get it done.
Can you clarify which procedures for this job task were being used by the work crew?
I’m pretty sure there is a SWMS for welding, not sure if it’s being used though. We did get the OHS
Policy translated into Korean which is on the notice board.
When the incident occurred, can you please describe what you saw?
Here we go again! As with all these situations, I turn up when the damage has been done. I didn’t see
the incident. I did see Jin trying to climb in the silo though we had to grab him by his feet! The silo hadn’t
been purged and I was quickly putting on a respirator before jumping in.
Describe the rescue situation?
Luckily, I have been trained in confined space rescue, so I knew not to go in unless I had the breathing
apps on. None of the other first aiders have had that training so it was lucky I was here. As there were
chemicals involved, I also made sure I had the correct gloves on. I grabbed a first aid kit and Sarah
helped me into the hole. Jin waited on the edge. He can speak a little English I thought we could use him
when Kim comes too to relay what was going on.
Can you explain what other activities happened while you were delivering the first aid”
I believe a group of workers assembled from the lunch room basically to see what was going on. Sarah
asked them to leave and one of the workers did turn the welding equipment off as it was still live.

5.21 A Do you believe that the requirements for initial response of the incident site were handling
correctly? Describe how this incident should have been responded too following proceduresincluding
recommendations.
5.21B Notify management of the incident above by completing the Internal Incident Report Form below
Incident Report Form: Internal
V1.5 Reviewed: 12.07.19 OHSMS 8.2 © ABC STEEL Pty Ltd
This internal Incident Report Form is to be completed by staff and handed to manager within 2 hours of incident
occurring
Work Area Involved:
Date of Incident:
Time of Incident:
Name of injured worker:
Position Title of injured
worker:
Brief description of injury:
Names of any eyewitnesses:
Name of Person (Lead
investigator)
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submitting this form:
Signature of Person
submitting this form:
Date and time of
Submission
5.22As you are to lead the investigation you are to take control of contacting the regulator regarding this
notifiable incident. In the initial phone call the WorkSafe agent has given you a reference number (987654-
32-10-987) and has asked you to submit a notification form. Open the relevant state“Incident Notification
Form” in your part 5 resource folder and fill it with the correct incident details. You are then to email this
form to your trainer for evaluation and assessment.
As well as your ability to complete the form correctly with the detail from the confined space incident
your trainer is assessing you on your ability to correctly use digital systems and tools to access, organise,
analyse and present information.
Check the box to indicate that you have submitted the Incident Notification Form.
Have you submitted this form and had a reply from your trainer?
YES NO Date Submitted
5.23 First aid procedures require that “A record of any first aid treatment given should be kept by the
first aider and reported to Managers”. With reference to the working at heights scenario, first fill in the
First Aid Register below
First Aid Register
Worker’s name
Work area
Date of treatment
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Time of treatment
First aider name
Description of injury
Treatment provided
First aid items used
Name of person
completing this register
131

5.24 Then complete the injury and disease register using “1885.1 Workplace
Injuries and Disease Recording Standard” as a reference.
132

WORKPLACE INJURY AND DISEASE
RECORDING FORM
Personal details of the injured worker
1. Surname
Given names
2. Sex (M or F)
3. Date of birth Day Month Year
/ /
Basis of employment
Job details
7. Description of occupation or job title
8. Main tasks performed
9. Training provided: 1 Induction training
2 Task specific training
3 Both of the above
4 Neither of the above
Details of the injury or disease
10. Date injury occurred
or disease reported
11. Time injury occurred
(24 hour clock format)
12. Nature of injury or disease
Code
13. Bodily location of injury or disease
Code
14. Description of occurrence of injury or disease:
 In which part of the workplace did the injury or
disease exposure occur?
(e.g. machine shop, freezer room, No. 2 mine)
 What was the worker doing at the time?
(e.g. driving a fork lift truck, lifting bags of cement, typing)
 What happened unexpectedly?
Include the name of any particular chemical, product, process
or equipment involved.
(e.g. brakes failed on fork lift truck, slipped on wet floor,
scaffolding collapsed, arm started hurting while typing on a
word processor)
 How exactly was the injury or disease sustained?
Include the name of any chemical, product, process or
equipment involved.
(e.g. hit head on cabin of fork lift truck, lacerated knee when
landing on ground, arm hurt after long period of typing)
(See pages 25-28
of the Standard)
133
4. Starting time: 1 0600–1159 hours
2 1200-1559 hours
3 1600-0559 hours
5. Shift arrangement: 1 Fixed, standard or flexible hours
2 Rotating shift
6. Number of hours: 1 8 hours or less
2 more than 8 hours
(excluding overtime)
Day Month Year
/ /, ,
Reference number 77777777
Code
Mechanism of injury
Breakdown agency
Agency of injury

Lost-time injury/disease
Additional questions to be answered for cases which
result in a fatality or permanent disability, or where
there was time lost from work of one or more
days/shifts. These questions should be completed as
soon as possible after the injury or disease is
reported.
15. Employee’s
preferred language
16. Type of employment:
1 Full-time permanent
2 Full-time casual
3 Part-time permanent
4 Part-time casual
17. Type of employee:
Wage/salary earner:
(Note: most employees
will fall into this
category)

11 Trainee
12 Outworker
13 Apprentice
14 Pieceworker
(Note: (other than
Outworkers)
15 Other
Self-employed: 20 (including contractors
and sub-contractors)
Unpaid worker: 31 Work experience
32 Other
18. Worker’s experience in
task being carried out when
injury or disease occurred
19. Proportion of shift
worked:
Details of person completing this form
Name
Position
Signature
Date / /
Outcome of injury/disease
Questions 20 –24 are about information that is not
available at the time of the report of injury or disease.
These questions should be answered as soon as the
information becomes available. For some
occurrences, such as where there was no time lost,
some of these questions will not be relevant.
20. Rehabilitation:
1 Required
Date of commencement of
rehabilitation program
Day Month Year
/ /
2 Not required
21. Was the injury
or disease:
22. Preventive action proposed or taken:
(Tick one or more boxes as appropriate)
Proposed Taken
Change to induction training 11 12
Change to ongoing training 21 22
Equipment/machinery modifications 31 32
Change to work procedures 41 42
Change to work environment 51 52
Equipment/machinery maintenance 61 62
Other job redesign 71 72
Other preventive action 81 82
23. Date of resumption of
work on:
Day Month Year
Short-term alternative duties / /
Permanent alternative duties / /
Normal duties / /
(Enter each date when applicable)
24. Total number of working days lost
134
Years Months
1 25% or less
2 26% - 50%
3 51% - 75%
4 76% - 100%
5 Overtime
1 Fatal
2 Non-fatal

(Should be completed only when the
worker has resumed permanent duties)
CONTRIBUTORY FACTORS –Working at Height Incident
5.25 Start the investigation analysis to help establish causative events of the incident.
List a minimum of four examples for each contributory factor that may have contributed to the incident in
each of the relevant text boxes.
135

5.26 Construct a “5 Why” root-cause analysis for the “fall from heights” scenario following on from the
problem statement listed below.
 The first “why” question has been identified for you
 The answer to your first why question is based on one of the contributory factors that you noted
in the previous question
 The answer to your first why question then forms the basis of the second why question and so on
until you have answered all five whys
 Give a potential solution to each level of the analysis
 (The answer to your first why question is called a direct cause; the answer to the fifth why
question is the root cause)
PROBLEM STATEMENT: Worker Injured in Confined Space
5 WHY QUESTIONS 5 WHY ANSWERS SOLUTION
1 Why was the worker injured
in a confined space?
1
(This is a direct cause)
1
2 2 2
3 3 3
4 4 4
5 5
(This is a root cause)
5
ROOT CAUSE:
136

5.27 You are to compile an objective, ethical and unbiased written Investigation Report from the
information provided abovefollowing the style described within ABC Steel House Style.pdfThe
report should include:
• Title page
• Table of contents
• Introduction - (including who is on the investigative team)
• Organisational background - including descriptions of the premise, personnel and
working conditions
• Incident details - sequence of events leading up to the incident and the actual
Incident
• Evidence including descriptions of the following:
• site inspections
• witness’s accounts and interviews
• documentation x 10
• photographs & sketches
• specialist advice x 3
• potential samples
• Causative factors including:
• timeline of events (with recognised intervention points)
• contributing factors
• direct causes of the incident
• root cause of the incident
 Conclusion with Recommendations -
including preventative measures (note the level of hierarchy of controls next to each
preventative measure), suggested improved safety specific tasks for workers, supervisors and
managers and the most effective ways to communicate the report to individuals and parties as
appropriate). Your recommendations should also include references to which policies and
procedures could be updated that support hazard identification, risk management, fire,
emergency and evacuation, incident investigation and reporting regarding this incident.)
137

This must be a comprehensive report as it represents the culmination of all your research of the
investigation of the incident at ABC Steel.
Your answers need to be in sentences.
Type your answers into the template provided on the next page. (They will expand as you type.)
Title page (separate page)
Table of contents (separate page)
Introduction (minimum 150 words)
Organisational background (minimum 150 words)
Incident details (minimum 150 words)
Evidence (minimum 100 words)
Causative factors (minimum 300 words)
Conclusion (minimum 200 words)
Recommendations (separate page)
138

5.28 Create the action plan which incorporates four of your recommendations for control measures from
the investigation report.
Action Plan
Action Item Task Resources By Whom By When
5.29 Create a workplace WHS poster alerting the workplace to one of the issues found within your
investigation. The poster needs to be in A4 size. It must contain a graphic and a short message alerting the
workplace of a non-conformance or health and safety issue. You may take a screen shot of the poster and
place into the space provided. (the box will expand to capture your image).
139

5.30 Demonstrate your understanding of key features and components of Hazardous Chemical
Registers below
What is a hazardous
chemical register?
How would you provide
access to the hazardous
chemicals register?
Which hazardous
chemicals must be
included on the register?
5.31 Include two examples of signage or labelling that ABC Steel should have in place in relation
to Hazardous chemicals and discuss your reasoning behind the need for each sign
Labelling/signage Reason for required label or signage
5.32 Discuss what typical training should be given to employees in relation to managing
hazardous chemicals
140

5.33 Implement training and development procedures by planningfor internal training of one
training need using the template below
Training required
e.g. use of PPE, storage of chemical,
understanding SDS.s
Objective of training program
Why is this training program
necessary? What is the purpose of the
training?
Which stakeholders will be consulted
in the development of this training
program and why?
e.g. management in relation to cost
workers about the way they prefer to
learn
Required resources
List two resources or documents you
will access and use in the development
of your training
Mode of delivery
one on one, group delivery
Who will conduct training?
WHS manager, WHS assistant,
technical advisor, external training
provider
Barriers to learning
Outline what barriers may need to be
considered before training takes place
Training records
Where will they be stored?
How will they be stored?
Potential costs in relation to training.
e.g. resources, time, internal/external
trainer, lack of productivity
141

Assessment 5 Part C Review and Self Appraisal
142

5.34 REVIEW It is time to reflect on all the hard work youand the safety team have made so far in implementing the WHSMS plan according to AS 45001.Using the audit
checklist below, give your opinions as to which step you believe have been embedded and understood by ticking the “Yes” box. Any areas you feel are not yet been dealt
with tick the “No” box and any areas that are inconclusive mark as “unsure”.
OHSMS COMPONENTS OHSMS STEPS YES NO UNSURE
1. Context of the Organization Is there a WHSMS in place?
Does ABC Steel understand its workers OHS needs?
Does ABC Steel understand the legislative requirements?
2. Leadership Does upper management show a commitment to OHS?
Have adequate budgets and resources been identified for OHS initiatives?
Have OHS roles and responsibilities been described for all workers?
Does ABC Steel encourage an OHS culture?
Does ABC Steel support open consultation towards OHS?
Is there an OHS policy?
3. Planning Does ABC Steel plan for OHS activities?
Does ABC Steel plan to identify and assess Hazards?
Is there an OHS action plan in place?
Have objectives/benchmarks been set for OHS actions?
4. Support Are workers competent/trained for OHS requirements?
Is everyone aware of the OHS requirements of the organisation?
Does ABC Steel communicate its OHS responsibilities to all?
Are documents controlled correctly?
5. Operation Are the hierarchy of controls being used?
Have change management steps been considered?
Are products used by ABC Steel meeting Australian Standards?
Have OHS requirements for contractors being met?
Do ABC Steels outsourcing activities meet OHS requirements?
Is ABC Steel prepared for emergency situations?
6. Performance Evaluation Is there health monitoring of workers?
Is there monitoring and testing of the work environment?
Does ABC Steel carry out audits?
Does upper management review audit outcomes?
7.Improvement Are there corrective plans in place for non-conformances?
Does ABC Steel use a continuous improvement process for ABC Steel?
143

WHS ASSISTANT SELF APPRAISAL
Management has asked you to review your performance as a WHS assistant so far. They have provided you with two questions below which form this part of the self-
appraisal.
5.35How do you show effective leadership and decision-making to ensure safety in the workplace?
By making use of democratic leadership style and engaging all employees in decision making process.
5.36 How will you stay current with internal and external WHS changes?
By conducting training and consultancy meeting

Thank you for completing the Certificate IV in WHSwith .
Please do not submit your file unless every assessment activity is complete.
Please name your file BSB41419 Assessment tasks + your name.
Example; BSB41419Assessment tasks Joe Smith
Please ensure:
 all assessment activities are complete, including names/dates and all details on all templates
 answers are in your own words. Do not copy and paste from the internet when you answer any
question. We have software to detect plagiarism.
 answers are comprehensive. This is a Cert IV level course and one-word answers will not be accepted.
Please do not submit your file until you have ensured that all activities meet these requirements and
are complete.
Send your assessment in one file to
Due date
Due date is no later than 12 months from the first day of the face to face component of your WHS course
with .This is a strict deadline and extensions will only be considered in exceptional circumstances and if
made in writing to Kelly Pitt a. Exceptional circumstances include a death in the immediate family or sickness
lasting for a prolonged period of time (and accompanied by a doctor's certificate). Work commitments or
overseas travel are NOT considered exceptional circumstances.
Marking procedure
 We will endeavour to mark your assessment tasks within 10 business days of submission.
 We will endeavour to post out your WHS Academic Transcript and WHSCertificate within 10 business
days of being deemed as competent.
Resubmissions
 You may be required to resubmit certain tasks if your answers are too brief or deficient in some way.
 You will be notified by email if you need to resubmit your work.
 After the initial assessment, will allow a further two resubmissions before a fee will be charged each time
a student wishes to be given a further chance to resubmit their work.
 Please do not copy and paste from the internet as we have software to detect plagiarism and please
ensure that your answers are comprehensive. We are interested in answers that are in your own words.
Remember that this is a Cert IV course and one-word answers will not be accepted.