Leadership and Management in EasyJet: A Case Study

This report discusses the leadership and management practices in EasyJet, a British low-cost airline company. It explores applicable theoretical models, provides recommendations, and emphasizes the importance of training and development. The report highlights how these elements contribute to organizational performance management.

Assessment

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK...............................................................................................................................................1
Leadership and management............................................................................................................1
Applicable theoretical models................................................................................................2
Recommendations..................................................................................................................2
Training and development...............................................................................................................2
Applicable theoretical models................................................................................................3
Applicable theoretical models................................................................................................4
Recommendations..................................................................................................................5
CONCLUSION................................................................................................................................5
REFERENCES................................................................................................................................6

INTRODUCTION
People management is also defined as human resource management (HRM) that mainly
include activities related to training, directing, motivating employees in a workplace structure as
to make significant optimisation in their productivity as to promote professional growth. In
simple terms it is defined as a set of practices that involves end-to-end processes of talent
attainment, talent optimization and retention of talent in order to inspire employees to change for
better (Knies, Leisink and Van De Schoot, 2020). Present report has been made on EasyJet a
British low cost airline company founded in the year 1995 and headquartered in London United
Kingdom. With more than 1500 employees this company operate their operations as domestic
and international schedule services in more than 30 countries. In this report formative discussion
has been made on theoretical model and recommendation in context with three essential
elements of an organisation that include leadership and management, talent management and
training and development as to strengthen organisational performance management.
TASK
Leadership and management
Leadership is defined as a process in which a leader provide formative direction, guidance,
encourage and influence individuals with the workplace organisation towards common objective
in order to fulfil organisational goals. This is one of the most important aspects for an
organisation through which behaviour of employees can be motivated in a positive manner
through which accomplishment of entity objectives and targets can be assured in best effective
manner. It has been identified that in work place structure of EasyJet leaders take advantage of
effective form of leadership strategies and models in order to guide employers to maximize
efficiency of their productivity. It has been identified that in company leaders undertake use of
Democratic form of leadership style in order to attain business targets and fulfil consumer
satisfaction in efficient manner.
In terms with management, it is a procedure in which different type of activities related to
planning, directing, leading, organising, monitoring, implementing and controlling are included
in order to align administrative activities in a well define way. In this manager undertake wide
range of responsibilities in order to manage different level of organisation and assure that
organisational employees perform their roles and responsibilities with efficient resources and
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finance. EasyJet manager set deadline and make sure that employees perform their operations
with effective resources in order to gain maximum advantages. For this different type of
strategies plan and Directive management style is being undertaken by entity managers through
which they aim towards increasing overall productivity and profitability organisation adequate
extent.
Applicable theoretical models
In context with EasyJet it has been identify that with the assistance of suitable leadership
theories leaders within an organisation can overcome complexity issues and problems according
to different situations in effective manner (Pinto, Paredes and Almeida, 2020). In addition with
it has been identified that situation leadership model not only guide leaders to effectively resolve
complexity of issues in any situation in effective manner but also allow them to encourage
employees with efficient leadership through which company then game maximum competitive
advancements.
In context with management, managers within entity undertake use of classical
management style as to direct behaviour of employees and further motivate them towards entity
goals and objectives.
Recommendations
In order to operate the role of management and leadership in EasyJet it is recommended for
organisation leaders and managers to maximize their skills and understand employee’s
perspective and engage them into decision making process as to formulate effective relationship
with them. It is essential for both the leaders and managers to undertake advantage of integrity,
inspiration, communication skill as to motivate other individual’s interest in an effective manner.
Along with this it has been recommended to leaders and managers in order to perform their role
related to leadership and management to undertaking advantage of different leadership style and
model as per according to current prevailing situation. It will allow them to gain opportunities
from different situations in effective manner and ensure maximum productivity
Training and development
Training and development is defined as a crucial aspect for an entity in which they
provide different type of training and development courses to their employees for a periodical
time manager in order to increase their skills, talent, knowledge, efficiency to perform a work in
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best effective manner. With the assistance of offering development and training programmes
entity can significantly increase performance efficiency of employees and can further deliver
maximum satisfaction to customers. Further it has been identified that EasyJet offer their
services in more than 30 countries and conduct their operations as low cost airline group. Thus,
in order to effectively satisfy domestic and international customers training and development
courses prove to be effective for organisation through which they cannot only maximise
performance level of employees but can also ensure maximum satisfaction from consumers. It
has been identified that number of employees in Easy Jet are directly connected with consumers.
Thus, entity is required to ensure that with the help of training and development process
behaviour analysis of customer’s can be maximise through which they can conduct their daily
basis operations in effective manner and can further retain customers towards organisational
services for long period of time.
Applicable theoretical models
Training and development sessions in easy Easy Jet on monthly basis can maximise staff
productivity and further keep them motivated towards organisational goals. In this it is essential
for leaders and managers to engage in the process of identifying performance of employees on
regular basis (Mitchell, 2020). It will further help them to offer particular skill through training
and development program as to increase confidence among employees. This has been evaluated
that training not only increase daily basis productivity of staff members but can also assure
formative relationship between organisation and management and also make employers
committed towards organisation and further allow entity to retain them for long period of time.
According to the evaluation it has been identified that training and development is the most
essential element for an organisation like Easy Jet through which company can make significant
increase in their overall productivity and can further take advantage of competitive edge in
market place with the help of efficient workforce.
Applicable theoretical models
In order to operate employees performance and further maximise their skills knowledge
and efficiency EasyJet is required to enhance training and development sessions efficiency and
improve and update training and development model in order to ensure more productive
outcomes (Hubner, 2020). Mentioned below system model of training is being defined in context
with organisation:
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System Model Training-
System model training framework is being developed to bring improvement in training
session; it mainly involved 5 different stages (Botella-Carrubi and Tudela-Torras, 2020). As per
in accordance with this model it has been identified that organisational training and development
programs are required to effectively meet with the main purpose which is to develop skills with
employees as to stimulate their performance towards better.
Analysis and identification:
In this leaders and manager hold key essential responsibility through which proper
identification and evaluation of training needs can be identified. In this by identifying
performance of employees management of organisation can identify the particular form of skill
requirement that are required by employee in order to increase their performance. It further
allows entity to estimate cost for training in order to provide smooth training process without any
obstacles.
Designing:
In this proper designing of training is being done in order to accomplish organisational
objectives. In this management of EasyJet create different type of objectives related to training.
Developing:
It involves wide range of activities in training session through which employees can
under take advantage of information and can learn different things in order to develop
themselves as to accomplish organisational goals (Prado-Prado, García-Arca and Fernández-
González, 2020).
Implementation:
This is an essential phase in which organisation is required to implement all the phases of
training programs in a best effective way without any negligence of certain aspects as to avoid
failure.
Evaluation:
As per this management of EasyJet is required to evaluate each and every stage of training
program in order to identify its and outcome and benefit for both entity and employees.
Recommendations
It has been recommended to EasyJet to take advantage of high technology in order to
provide training to employees in cost effective and efficient manner. It has been identified that
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entity operates their services in more than 30 countries. Thus, with the help of technology
company can not only align different employees with one training session but can also facilitate
communication between different level of employees of same field, through which sharing of
knowledge, ideas and values can be made. Thus by analysing experience of experienced
employees subordinates can maximize their performance at great extent.
CONCLUSION
As per according to the above mentioned report it has been concluded that it is essential for
in organisation to effectively manage individuals in organisation by provide them formative
training, direction, motivation and encouragement as to increase productivity of organisation
while assuring maximum competitive edge. There is different type of training and development
programs can be undertaken with the help of effective leadership and management strategies in
order to increase performance of employees. By managing talent entity can enhance performance
of employees in organisational workplace structure and can maximize their profitability at great
extent.
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REFERENCES
Books and Journals
Knies, E., Leisink, P. and Van De Schoot, R., 2020. People management: developing and testing
a measurement scale. The International Journal of Human Resource Management, 31(6),
pp.705-737.
Prado-Prado, J.C., García-Arca, J. and Fernández-González, A.J., 2020. People as the key factor
in competitiveness: a framework for success in supply chain management. Total Quality
Management & Business Excellence, 31(3-4), pp.297-311.
Botella-Carrubi, D. and Tudela-Torras, M., 2020. Talent Revolution: New Challenges in People
Management. In Analyzing the Relationship Between Innovation, Value Creation, and
Entrepreneurship (pp. 247-267). IGI Global.
Hubner, S., 2020. When entrepreneurs become leaders: how entrepreneurs deal with people
management. International Journal of Entrepreneurial Venturing, 12(2), pp.161-182.
Means, R., 2020. User Empowerment, Older People and the Reform of Community Care.
Huis in het Veld, J.G., Verkaik, R., van Meijel, B. and Francke, A.L., 2020. A systematic meta-
review of self-management support for people with dementia. Dementia, 19(2), pp.253-
269.
Cattaneo, D., Baldelli, S., Cozzi, V., Clementi, E., Marriott, D.J. and Gervasoni, C., 2020.
Impact of therapeutic drug monitoring of antiretroviral drugs in routine clinical
management of people living with HIV: a narrative review. Therapeutic Drug
Monitoring, 42(1), pp.64-74.
Pinto, P.R., Paredes, A.C. and Almeida, A., 2020. Pain Prevalence, Characteristics, and Impact
Among People with Hemophilia: Findings from the First Portuguese Survey and
Implications for Pain Management. Pain Medicine, 21(3), pp.458-471.
Delavar, F., Pashaeypoor, S. and Negarandeh, R., 2020. The effects of self-management
education tailored to health literacy on medication adherence and blood pressure control
among elderly people with primary hypertension: A randomized controlled trial. Patient
Education and Counseling, 103(2), pp.336-342.
Mitchell, J.T., 2020. Critical Incident Stress Management: A Comprehensive, Intergrative,
Systematic, and Multi-Component Program for Supporting First Responder
Psychological Health. In Mental Health Intervention and Treatment of First Responders
and Emergency Workers (pp. 103-128). IGI Global.
Means, R., 2020. The Future of Community Care and Older People in the 1990's. Local
Government Policy Making, 18(5).
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