This article discusses the impact of COVID-19 on the aviation industry, specifically focusing on Ryanair and its measures to handle flight cancellations and travel restrictions. It also highlights the distribution of travel vouchers to affected passengers and the company's adherence to WHO and EASA guidelines.
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Table of Contents MAIN BODY...................................................................................................................................3 REFERENCES................................................................................................................................5
To: CC: Bcc: COVID 19 is a major pandemic that occurred in 2019. This iscaused bysevere acute respiratory syndrome coronavirus.The outbreak was first identified inWuhan, China, in December 2019 (Shi and et. al., 2020).Ryanair is the Irish-based company founded in 1984which has headquartered in Dublin. It is an aviation industry and has largest holdings of your life in United Kingdom.This companyis facing various losses as a number of flights has been cancelled and the number of travellers has reduced significantly(Peysakhovich and et. al., 2020).The COVID- 19 have had a significant effect on aviation industry which have resulted in a number of travel restrictions and created a slump of demand within the travelers("Impact of COVID 19 on the Aviation Industry",2019). There have been a reduction in number of passengersand plane flying empty between airports due to which cancellation of a number offlights have taken place. The United States government have made it mandatory for airlines to refund all the fare of the flight which are cancelled. But many flight companieshave taken initiative of providing travel credits to the passengers rather than refunding the amount of their travel(Mhalla, 2020). Travel vouchers are distributed among passenger whose travel plans are cancelled due to COVID-19.This will help in maintaining the balance within company properly. By using this type of voucher scheme, company do not have to provide the money to customer but they have tied their money in the form of voucher which the customers have to use in future. Ryanair have declared that they can expect to cancel their flights throughout the month of May and June and they are taking various measures to inform all the passengers who will be impacted by this cancellation(“FLIGHT AND PASSENGER RESTRICTIONS TO SPECIFIC COUNTRIES”. 2020). This company has worked upon managing the customers in the time of this pandemic. They are providing vouchers that can be used in future. Ryanair effectively enhanced their overnight cleaning of every aircraft and the interior of the aircraft have been treated well with the disinfectant of a hospital level.The fleet ofcompany is now fitted with an extremely effective high-efficiency particulate arrestors filters which helps in removing all the particles ofair down to the microscopic size bacteria’s as well as virus clusters(Melissen and Jochems, 2020).The aviation organisations have put in both flights as well as passenger restrictions for the company and company is taking all the measures to make sure that all the
passengers are safe. There are a number of countrieslike Italy, India, UK, etc. on lockdown and due to which a number of airports are also shut down(Ramsey, 2020).Company make sure that all the passengers travelling with them have health certificates and self-certification along with all the required documents if they need to travel with the company. Ryanairis experiencing a number of request from passengers due to this crisis of COVID-19(PV, Varma and Aparna, 2020). There are a number of public health restrictions by government on non-essential travel for work which also means that company has less staff available during this busy time.Company had suggested that the best way to travel is moving the travel to a later date and accepting the vouchers of other companies which are automated. Ryanair is followingall the guidelines which are provided by WHO and EASA to make sure that the health and well-being of the employees as well as customers are given priority(Sohrabi and et. al., 2020).
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REFERENCES Books and Journals: Peysakhovich, V. and et. al., 2020, March. Eye-Tracking in Aviation, Proceedings of the 1st International Workshop (ETAVI). In1st International Workshop on Eye-Tracking in Aviation. Mahajan, S., 2020. Impact of COVID-19 on Financial Health in India: Managing Financial Health in Challenging Times.Available at SSRN 3595351. PV, R., Varma, D. and Aparna, J., 2020. COVID 19-Indian Scenario, Challenges and Possible Revival Strategies. Shi, S. and et. al., 2020. Association of cardiac injury with mortality in hospitalized patients with COVID-19 in Wuhan, China.JAMA cardiology. Mhalla, M., 2020. The Impact of Novel Coronavirus (COVID-19) on the Global Oil and Aviation Markets.Journal of Scientific Research.10(2). pp.96-104. Ramsey, D.T., 2020. Outside the fence,'the threat to the US Aviation Industry. Sohrabi, C. and et. al., 2020. World Health Organization declares global emergency: A review of the 2019 novel coronavirus (COVID-19).International Journal of Surgery. Melissen, J. and Jochems, P., 2020. Increasing control of operations and improving financial performance at regional airports: A case study of Viggo Eindhoven Airport.Journal of Airport Management.14(2). pp.141-152. Online "ImpactofCOVID19ontheAviationIndustry".2019.[Online].Availablethrough:< https://www.businesswire.com/news/home/20200422005684/en/Impact-COVID-19-Aviation- Industry-2020-Historical-Market> “FLIGHT AND PASSENGER RESTRICTIONS TO SPECIFIC COUNTRIES”. 2020 [Online] Available through: <https://www.ryanair.com/ie/en/useful-info/disruptions-and-refunds/ coronavirus-covid-19/flight-passenger-restrictions>