Assessment Task 2: Benefits of Continuous Improvement

Assessment Task 2
Name:

Benefits of Continuous Improvement
• Delivery timeline enhancement
• Introducing Compliance
• Streamlined Procedures

Continuous Improvement Models
• PCDA cycle would aid in the recognition of concerns that are faced by
E-Office Worx
• Flow chart as part of continuous improvement technique

Building in Continuous Improvement
• Continuous improvement can tend to be the driving force for
performance management
• employees to perform based on their best performance is crucial

Strategies for Encouraging Staff & Continuous
Improvement Tools
• Brainstorming and ideating by the staff
• PCDA cycle and the tool of flow chart as part of continuous
improvement technique

Process in communication of
Continuous Improvement Processes
• Reports
• Emails
• Handouts

Ways of Feedback Collection
Suppliers, customers and linked stakeholders
Questionnaire Survey
Survey forms

Ongoing Mentoring and Coaching
Processes
• Controls set up to determine their levels of understanding
• Accmulated exercises in order to determine as to whether they are
able to adhere well to the procedures and requisites.

Strategies to Ensure Continuous
Improvement in sustainability
• Sustainability achieved with respect to adherence of 3 tiered system
• The improvement in the processes too can be done in a fruitful
manner

Discussion of Strategies
• knowledge management strategies would entail the practices
• competitive positioning for the organization can be enriched

Ideas for Improvement
• The brainstorming taking place with staff can be well deployed at E-
OfficeWorx
• Knowledge Management would be motivation and analysis

References
• n, C. I., Basson, M. D., Ali, M., Davis, A. T., Osmer, R. L., McLeod, M. K., ... & Chojnacki, K. A. (2018).
Comprehensive Multicenter Graduate Surgical Education Initiative Incorporating Entrustable Professional
Activities, Continuous Quality Improvement Cycles, and a Web-Based Platform to Enhance Teaching and
Learning. Journal of the American College of Surgeons.
• Jagusiak-Kocik, M. (2017). PDCA cycle as a part of continuous improvement in the production company-a
case study. Production Engineering Archives, 14.
• Morgan, S. D., & Stewart, A. C. (2017). Continuous Improvement of Team Assignments: Using a Web Based‐
Tool and the Plan Do Check Act Cycle in Design and Redesign.‐ ‐ ‐ Decision Sciences Journal of Innovative
Education, 15(3), 303-324.