Role of Team in Tesco: Belbin Team Roles and Tuckman Model
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This report explores the role of team in Tesco, focusing on the application of Belbin team roles and Tuckman's stages. It discusses how these models contribute to effective resource allocation and team coordination. The report also highlights the importance of team spirit and unity in achieving organizational objectives.
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Table of Content Contents Contents...........................................................................................................................................2 INTRODUCTION...........................................................................................................................3 LITERATURE REVIEW............................................................................................................3 Application of team roles.............................................................................................................4 Reflection.....................................................................................................................................5 CONCLUSION................................................................................................................................7 REFERENCES................................................................................................................................7 2
INTRODUCTION This report is based on Tesco which is most popular company which is headquartered in UK. It is a top most retailing company which deal with wide varieties of merchandise such as groceries, food products and other household essentials (Driskell, Driskell, Burke and Salas, 2017). There is proper allocation of work among the team members which involve unity and strong team command among them. The leader is highly dedicated towards the objectives and its influential nature aids employees to work with potential and zeal. In relation to this, the students engage in proper assembling of goods in accordance to grading and standardisation and to attend clients by respecting them with politeness. This report comprises of the role of team through models such as Tuckman’s stage and Belbin which ensure proper assignment of resources in an effective and efficient manner. LITERATURE REVIEW As per the view ofSamson Quain 2019,Belbin team role and Tuckman play a necessary role in an organisation as they emphasise on building strong sense of team spirit which promote a positive atmosphere in a workplace. There are various traits that should be taken place in a leader plus team members such as courageous, smart personality and strong communication skills and 3
many more. These theories or models assist individuals to develop a greater understanding on their strength and weaknesses and thus develop a cordial relation between colleagues and leaders. They could enhance a big difference in a workplace by ensuring strong command over the team and make proper commitment and inculcate confidence and determination among them. An effective team promote the success in an organisation and aids in meeting targets within short span of time. This ensure proper coordination and cooperation and help in improving the overall effectiveness and bring sustainability for a long term. The leader render proper guidance and divide the work in accordance to specialisation which boost the confidence and create unity of command by making decisions with clarity. Furthermore, another model which is propounded by Bruce Tuckman in the year 1965 as it covers several phases which are most significant as it allow team members to grow and tackle problems and challenges and also to make an effective solution which produces desired level of output (Saenko, and et.al., 2018). It also elaborates the behaviour of team members and provide the path to them so as to enable higher performance. This accelerate the efficiency and also the leader renders an excellent training among their staff so as to make them capable of accepting challenging roles as it increases the knowledge base and skills capabilities which in turn maximise the overall productivity. Application of team roles The team members were assigned their work independently as they have to participate in different activities such as proper assembling of merchandise in their respective racks and to aids customers in getting easy availability of goods (Kiweewa, Gilbride, Luke, and Clingerman, 2018). They also render proper information about their services and products amongst their buyers which influence and convince them to acquire the merchandise in an easy manner. The manager of Tesco use Belbin team role and Tuckman’s stages which are more detailed as follows: Belbin team roles:This consist of nine team roles which are elucidated below: Monitor Evaluator:In this, the team members emphasise on rendering a best solution and has ability to hold managerial positions and also, they are logical in nature. They follow simplicity and judge the overall accuracy of standards which ensure proper discipline in a workplace. Specialist:They tends to have an excellent knowledge who are more dedicated towards their work and ensure great team spirit. 4
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Plant:They tends to be more creative and innovative as they have ability to solve complicated problems and also manage proper systematic of work. Shaper: They are more challenging in nature and are stronger and more courageous as they have ability to overcome with obstacles and problems (Lynch and Clemens, 2018). Implementer:They are more practical towards their work and take immediate actions by proper delegation of authority. Finisher:They are perfect and polishes their skills and has ability to cope up with pressure in case of Tesco. Coordinator:They have certain personality traits such as mature and confident and also have more clarity of their goals. Team worker:This type of trait involves the team members to be cooperative and adjustable specially in case of dynamic environment. Resource Investigator:The team members are adventurous and interactive in nature and also, they maintain strong distribution of network (Natvig and Stark, 2016). Tuckman model:It consist of four stages which are presented as follows: Forming:Leader has varied responsibilities as it has to direct and provide guidance among their team members and has to make several preparations and has to be ready with answers of its subordinates. Storming:Then, it allocates proper roles and responsibilities among their staff with proper clarity of communication as it has to be ready to face several challenges due to dynamic environment. Norming:After storming, the group members take an appropriate decision and maintain strong unity and team spirit which create a positive atmosphere in a workplace (Oskarsson, G., 2017). Performing:At last, the vision is shred among the team members and they would involve greater participation as they have greater degree of autonomy. 5
Reflection Gibb’s reflective cycle Tuckman’s stages DescriptionFeelingEvaluationAnalysisConclusionAction Plan FormingIn this, there is allocationof workamong teammembers suchas meetingwith clients,and makingproper assemblingof goodsPandey and(Karve, 2017). There is lot of confusion andstress inthis stage. BadThereasonis thatthereis notproper assignmentof taskamongst team members. Tocollect more details and necessary information. Infuture,I wouldtake active participation andfocuson improvingmy interaction skills. StormingEveryoneis awarewhatis expectedof themandare readyto conquerevery problem. The feeling was satisfied as thereis proper clarityof obligations. ModerateTheyare aware of goals andseveral responsibilities which maximisethe efficiency. To be calm and patient. Iwouldbe ready to accept responsibilities andavoids procrastination. NormingThe emphasise ismainlyon helpingeach otherduring thetask Thereis proper cooperation inthis stage. GoodThere is team spiritwhich create a sense of belongingness Tohelp eachother andtobe polite. I would always bereadyto help others and tospeakwith politelyto 6
performed.among them.everyone whichdevelop asignificant image. PerformingTheywork togetherand arecommitted towardstheir objectives. The feeling was courageous andmore enthusiasm. ExcellentTheyare highly committed and trainedwhich develop confidence andpositive attitude. I wouldbe adventurous and curious whichhelp in generating more ideas. I would assure thatIwould workbeyond my potential so as to complete targetsina limited time. AdjourningFinally,the fearis conqueredand thentheyare capableof achieving more responsibilities. Quite satisfied. GoodTheywould collect information andtakean excellent decision. Tohave abilityto handle work loads and to makefast decisions. Iwouldbe addressingon personality development whichwould enhancemy overall skills. CONCLUSION From the above information, it can be comprehended that an effective team promotes innovative ideas which ensure growth and prosperity of success. It has been analysed that team BelbinteamroleandTuckmanstagewouldenhancegreaterproductivitywhichaidsin accomplishment of objectives successfully. Also, if an organisation has proper coordination and team spirit then it could shape a bright future and lead to profitability and would achieve a prominent position at a global level. 7
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REFERENCES Books and Journals Driskell, T., Driskell, J.E., Burke, C.S. and Salas, E., 2017. Team roles: A review and integration.Small Group Research.48(4). pp.482-511. Kiweewa, J.M., Gilbride, D., Luke, M. and Clingerman, T., 2018. Tracking growth factors in experiential training groups through Tuckman’sconceptualmodel.The Journal for Specialists in Group Work.43(3). pp.274-296. Lynch, D.S., Lynch, M.J. and Clemens, C.M., 2018. Belbin Team Roles.The Handbook of Communication Training: A Best Practices Framework for Assessing and Developing Competence. Natvig, D. and Stark, N.L., 2016. A project team analysis using Tuckman's model of small-group development.Journal of Nursing Education.55(12). pp.675-681. Oskarsson, G., 2017. Division of teamwork among university students: the impact of an advanced peer evaluation tool based on Belbin team roles.The Business & Management Review.8(4). p.122. Pandey,A.andKarve,S.,2017.UnderstandingtheRelationshipofTeamRolesand CommunicationinTeamTasks.InternationalJournalofBusinessInsights& Transformation.11(1). Saenko, L.A., and et.al., 2018. Team building as a tool to strengthen the company's position in themarket.InternationalJournalofEngineeringandTechnology(UAE),7(4.38), pp.431-433. Online Samson Quain. 2019. [Online]. Available through:<https://smallbusiness.chron.com/effective- team-organization-22984.html> 8