Assessment Workbook: TLIF4064 Manage Fatigue Management Policy and Procedures

This assessment workbook is designed for TLIF4064 Manage Fatigue Management Policy and Procedures. It includes project, case study, and short answer questions. Get comprehensive guidance on managing fatigue management policy and procedures.

Assessment Workbook – TLIF4064 1 | P a g e Version 2.0
Assessment Workbook: TLIF4064
Manage fatigue management
policy and procedures

Version control
Version No. Date Dept. Change
1.0 11/05/2016 Training Original
2.0 03/10/2016 Training Moodle updates and changed the title from
Assessment Guide to Assessment Workbook
2.1 17/10/2018 Training Assessment update to NCT.
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While every effort has been taken in the preparation of this publication, the
publisher and authors assume no responsibility for errors or omissions. Neither is
any liability assumed for damages resulting from the use of information contained
herein.
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Contents
How do I use this guide?........................................................................................................................3
Introduction...........................................................................................................................................4
Application.........................................................................................................................................5
Elements and Performance Criteria...................................................................................................5
Pre-requisites....................................................................................................................................6
Appeals and reassessment................................................................................................................6
Plagiarism..........................................................................................................................................6
Referencing Materials.......................................................................................................................7
Understanding your results...............................................................................................................7
Results Legend...................................................................................................................................7
Assessment activity...............................................................................................................................7
Assessment 1, 2 & 3 Instructions...........................................................................................................8
Assessment 1: Project......................................................................................................................10
Project.........................................................................................................................................10
Part A...........................................................................................................................................10
Part B...........................................................................................................................................11
Assessment 2: Case Study................................................................................................................11
Case Study – Fatigue Breaches....................................................................................................11
Assessment 3: Short Answer Questions..........................................................................................13
Question 1...................................................................................................................................13
Question 2...................................................................................................................................13
Question 3...................................................................................................................................13
Question 4...................................................................................................................................13
Question 5...................................................................................................................................13
Question 6...................................................................................................................................13
Question 8...................................................................................................................................14
Question 9...................................................................................................................................14
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How do I use this guide?
This guide is divided into two sections:
 The introduction section gives you information about the unit of competency you
will be assessed in. For a comprehensive overview of the assessment process and the
principles of assessment, refer to your ‘Student Handbook’ which was provided to
you by National Training when you commenced. The Student Handbook is also
available online via the website: nationaltraining.edu.au
 The second section contains assessment activities each detailing:
o Description of the assessments
o Instructions for completing the assessment activities
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Introduction
This guide, together with the Assessment Activity forms the
assessment tools for:
Unit code Title Training Package
TLIF4064 Manage fatigue management policy and procedures Transport and Logistics
Training Package
Application
TLIL5055
This unit involves the skills and knowledge required to manage organisational fatigue management policy
and procedures in accordance with relevant legislation and regulations.
It includes identifying legal requirements, liabilities and responsibilities for establishing and/or improving
fatigue management implementation plans, policies and procedures. It also includes acting appropriately
on reports and identified breaches of fatigue management regulations.
It also includes ensuring operational systems are compliant with fatigue management regulations and
policy; planning and organising adequate resources and operational systems; and facilitating the training
and assessment of staff on their responsibilities and fatigue management techniques.
Work is performed under minimum supervision generally as a manager.
Elements and Performance Criteria
1.0 Identify or confirm fatigue management legal requirements and responsibilities
1.1 Current legal requirements, liabilities and responsibilities for effective fatigue management
within the organisation are identified and interpreted
1.2 Existing fatigue management plans, policies and procedures are obtained and reviewed
1.3 Internal risks concerning the potential effects of fatigue are identified or confirmed and reviewed
1.4 External risks within the organisational services and/or products supply chain concerning the
potential effects of fatigue are identified or confirmed and reviewed in accordance with fatigue
management regulations and the related chain of responsibility
2.0 Establish and improve fatigue management policy and procedures
2.1 Organisational fatigue risk management system implementation plan is developed or reviewed
and improved
2.2 Organisational fatigue risk management policy and procedures are developed or reviewed and
improved in conjunction with relevant personnel
2.3 Feedback is obtained on the implementation plan and related policies and procedures from key
stakeholders internal and external to the organisation
2.4 Appropriate adjustments are made to the plan, policies and procedures based on the feedback
received
2.5 Managerial approval for the fatigue risk management system implementation plan and related
policies and procedures is obtained in accordance with organisational procedures
2.6 Fatigue risk management system implementation plan and the related policies and procedures
are distributed and presented to relevant organisational personnel for implementation
3.0 Act upon reports on the implementation of fatigue management policy
3.1 Reports from designated personnel on the implementation of the organisational fatigue risk
management system implementation plan and related policies and procedures are received and
interpreted
3.2 Accidents and safety incidents are reviewed and/or investigated and analysed to identify the
extent to which fatigue might have been a contributing factor
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3.3 Information provided in the reports indicating that fatigue management policy and procedures
are not being correctly implemented is analysed and an appropriate managerial response and
related action is initiated
3.4 Opportunities for improvements to the organisational fatigue risk management system
implementation plan and related policies and procedures are identified and appropriate action is
taken to make the necessary adjustments
4.0 Act upon identified fatigue management regulations breaches
4.1 Identified or reported fatigue management policy breaches are investigated in accordance with
organisational procedures and regulatory requirements
4.2 Action is taken to ensure internal and/or external personnel who may have contributed to any
breach of fatigue management policy are provided with appropriate feedback and information to
avoid recurrence of the breakdown in planned fatigue management processes
4.3 Where organisational procedures or culture is found to have contributed to a breach in fatigue
management policy, appropriate action is taken to improve procedures or to address the culture
in ways that aim to avoid a recurrence of the breakdown in planned fatigue management
processes
4.4 Report on breaches of fatigue management policy is prepared and submitted to designated
personnel with details of action taken to prevent a recurrence, in accordance with organisational
procedures
5.0 Ensure that operations systems are compliant with fatigue management regulations and policy
5.1 All operations systems and standard operating procedures are reviewed in terms of their
compliance with the organisational fatigue management regulations and policy
5.2 Where necessary, changes are made to operations systems and standard operating procedures
to ensure that they are compliant
5.3 In accordance with the chain of responsibility principles, appropriate discussions are held with
relevant personnel in supplier or subcontractor companies in the organisational supply chain to
ensure their operational systems and standard operating procedures are compliant with the
fatigue management regulations and policy
6.0 Plan and organise adequate resources and operational systems
6.1 Organisational budgets and resource allocation strategies are planned to provide adequate
resources for the implementation of the organisational fatigue risk management system
6.2 Periodic reviews are undertaken of budgetary and resource allocation arrangements as they
relate to implementing the organisational fatigue risk management systems and appropriate
improvements are made as required
7.0 Facilitate the training and assessment of staff on fatigue management policy and procedures
7.1 Organisational training systems are planned to provide competency-based on-the-job and off-
the-job training and assessment opportunities as detailed in the organisational strategic plan
7.2 Team leaders, supervisory and training staff are provided with adequate opportunities to
develop the required expertise to contribute to the organisational fatigue management training
and assessment activities
7.3 Periodic reviews are undertaken of fatigue management training systems and appropriate
improvements are made as required
Pre-requisites
Not applicable
Appeals and reassessment
If you disagree with the assessment decision and result, you have the right to appeal and be
reassessed if necessary. Details of the appeals process is contained in the Complaints and Appeals
Policy & Procedure, provided to you prior to enrolment. See Complaints and Appeals Policy &
Procedure for more details.
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Plagiarism
While co-operative effort and the sharing of information are encouraged, you must ensure your
assignments and assessments are representative of your own effort, knowledge and skills. You must
not take the work of others and present it as your own. Plagiarism may result in the
assignment/assessment being deemed to be “not yet competent” by the assessor.
Students accused more than once of academic misconduct, including plagiarism, may be dismissed
or cancelled from their course at the discretion of the National Training Manager.
Plagiarism can take several forms;
 Quoting from a book or an article without acknowledging the source
 Handing in someone else’s work as your own
 Stealing and passing off another person’s words or ideas and claiming them as your own
 Giving incorrect information about the source of a quotation or idea
 Downloading information from the internet without acknowledging the source
 Copying a section of a book or article and submitting it as one’s own work
 Presenting as a new and original idea or produce something which was derived from an existing
source
Referencing Materials
National Training prefers that students utilises Harvard Style referencing. Generally, Harvard
Reference List citations follow this format:
Books: Last name, First Initial. (Year published). Title. City: Publisher, Page(s).
Journals/publication: Last name, First initial. (Year published). Article title. Journal, Volume (Issue),
Page(s).
Websites: Website name, (Year published). Page title. [Online] Available at: URL [Accessed Day Mo.
Year].
Understanding your results
The great thing with competency based training is that you either deemed 'competent' (you can
demonstrate the required skills and knowledge) or 'not yet competent' (at this time you haven't
been able to demonstrate required skills or knowledge). The key word is "YET”.
Your trainer will provide you with feedback on your assessments so that you know what you have
done well in your assessment and what you need to improve upon or fix. An "NYC" result does not
mean that you have failed and that is it - you have the opportunity to try again. It could be that one
question in your assessment was deemed not yet satisfactory and this is the only question that will
require review.
Results Legend
C Competent Has successfully completed unit and has met the minimum competency criteria
and demonstrated the required skills and knowledge
NYC Not Yet
Competent
Has not met minimum competency criteria for the unit - certain section/s require
review due to not meeting the requirements and being deemed not yet
satisfactory
CT Credit Transfer Application required
RPL Recognition of
Prior Learning
Application required
For further information regarding Recognition of Prior Learning (RPL) and Credit Transfers (CT),
please contact on our office on [phone]
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Assessment activity
The assessment activities contained below have been designed for the following unit(s) of
competency:
TLIF4064 Manage fatigue management policy and procedures
This is a summative assessment process. For the student to be assessed as competent in each Unit
of Competency, all questions and activities need to be satisfactorily completed.
Each assessment activity contained within:
Assessment 1: Project
All parts need to be completed.
This is a summative assessment activity, which means it is an assessment of what you have learnt
and used towards the assessment of your overall competency.
When answering the Project Task, you must submit your response in the form of a report to be
attached in an Office Word Format. You may also be asked to submit forms from the Attached
Appendix. You must download and complete the form then re-attach as part of your assessment.
The report must be at least 1000 words not including any Forms.
Assessment 2: Case Study
All parts need to be completed.
This is a summative assessment activity, which means it is an assessment of what you have learnt
and used towards the assessment of your overall competency.
When answering the Case Study Task, you must submit your response in the form of a report to
be attached in an Office Word Format. You may also be asked to submit forms from the Attached
Appendix. You must download and complete the form then re-attach as part of your assessment.
The report must be at least 1000 words not including any Forms.
Assessment 3: Short Answer Question
This requires the completion of all comprehensive questions.
This is a summative assessment activity, which means it is an assessment of what you have learnt
and used towards the assessment of your overall competency.
Task 3 includes Short Answer 9 questions you must research these and attach your answers to the
assessment. These questions are checking your knowledge of the Unit of Qualification. Your
answers must be a minimum of 100 – 300 words.
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Assessment 1, 2 & 3 Instructions
Student Instructions
Type of
Assessment
This is a summative assessment activity, which means it is an assessment of what you
have learnt and used towards the assessment of your overall competency.
General There are a number of short answer questions, a case study and a project. You must
attempt each one. If you have difficulty with understanding the question or
completing the answers then talk to your trainer.
Your trainer is there to help you understand and help you demonstrate your
understanding, not to complete the answers for you.
You are required to answer all questions and provide as much detail as you can.
These questions are not required to be completed under exam conditions.
Context and
purpose of
assessment
The short answer questions, the case study and the project have been drawn from
the information contained in your workbook/ learning materials. Therefore you
should have a good understanding of the answers
Assessment
instructions
Read information provided and fully complete all questions as asked.
Resources,
equipment &
material required
Learner Guide
Computer
Internet
How you will be
assessed
Upon completion of your responses will be assessed against a standard answer sheet
to ensure that you have covered the question and are consistent with others. You are
required to get every question correct,
For more information on the specific criteria contained in the unit descriptor, speak
with your trainer. They will provide you with a copy of the criteria or see your learner
guide which includes the performance criteria.
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Assessment 1: Project
The objective of this section is to demonstrate
TLIF4064 Manage fatigue management policy and procedures
Project
Complete both Part A & Part B of this project on National Camper Trailers (NCT), the company you
currently work for.
Part A is around the Fatigue Management System used therein. Part B is about the same system but
seeking feedback.
To assist you further in this project, please refer to the following National Camper Trailer Documents
and research industry related regulations and legislation:
 NCT Fatigue Management Checklist
 NCT Workplace Procedure Fatigue Management
 http://www.the-linc.com.au/national/regulations_and_legislation
You must answer all the questions below in report format.
Part A
You need to complete a report of at least 1000 words. This report is to address the following points.
1. Describe the current legal requirements, liabilities and responsibilities for effective fatigue
management within NCT and how do they identify, interpret and adapt to changes in
legislation and regulations related to fatigue management.
2. Obtain and review the existing fatigue management policies and procedures.
a. Describe how all operations systems and standard operating procedures are
reviewed in terms of their compliance with the organisational fatigue management
regulations and policy
b. How does the company ensure the necessary, changes are made to operation
systems and standard operating procedures to ensure that they are compliant?
c. Describe how NCT, in accordance with the chain of responsibility principles,
appropriate discussions are held with relevant personnel in supplier or
subcontractor companies in the organisational supply chain to ensure their
operational systems and standard operating procedures are compliant with the
fatigue management regulations and policy.
3. Describe the internal risks concerning the potential effects of fatigue that are identified or
confirmed and reviewed. Also describe the external risks within the organisational services
and/or products supply chain concerning the potential effects of fatigue are identified or
confirmed and reviewed in accordance with fatigue management regulations and the
related chain of responsibility procedures.
4. Describe how the organisational fatigue risk management system implementation plan is
developed or reviewed and improved within NCT to ensure the compliance of this system.
5. How are NCT’s fatigue risk management policy and procedures developed, reviewed and
improved in conjunction with relevant personnel?
6. Describe how within NCT Reports from designated personnel on the implementation of the
organisational fatigue risk management system implementation plan and related policies
and procedures are received and interpreted.
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7. How are accidents and safety incidents in NCT reviewed and/or investigated and analysed to
identify the extent to which fatigue might have been a contributing factor, and the
information provided in the reports indicating that fatigue management policy and
procedures are not being correctly implemented analysed and an appropriate managerial
response and related action is initiated?
8. Describe how the opportunities for improvements to the organisational fatigue risk
management system implementation plan and related policies and procedures are identified
and appropriate action is taken to make the necessary adjustments
Answer:
Current Liabilities, Legal Requirements, and Responsibilities for Effective Fatigue Management within
NCT
Legal Requirements and Responsibilities: - Fatigue is a safety hazard in NCT and the industry. Several
signs may indicate fatigue among workers. Therefore, there is the need for the company to have a
comprehensive framework that is CoR (Chain of Responsibility) compliant and cover every aspect of
fatigue compliance. Fatigue compliance includes work diaries, counting time, recordkeeping
requirements, fatigue management exemptions, and fatigue risk management training. Under the
National Regulations about Fatigue Management, the company must set up responsible, practical
strategies to ensure that workers are trained in line with CoR requirements. The company must also
exercise influence and control regarding the compliance conduct. The law also requires the company
to document its procedures and policy on fatigue management to ensure that they are clear,
consistent and quickly disseminated. Clear documentation will also help the business in showing that
"every practicable step" is in place should the company be investigated or prosecuted. The
investigator or the court will then be made aware of the fact that the business warns its employees
not to breach fatigue laws. Apart from that, the National Regulations on Fatigue Management
requires that NCT must document its fatigue compliance procedures and policies. The National
Regulations on Fatigue Management (under s631) requires that documentation containing hazard
and risk assessment on fatigue management must be kept for at least three years. A breach of the
same requirement is punishable by law through prosecution.
Current liabilities: - According to significant reports from 2013 to 2018 regarding workplace hazards,
workers have mostly died from risks caused by fatigue. Such statements do not raise the alarm
because there are workers who operate for extended periods. Poorly planned work schedules or
inadequate understanding of work requirements may cause such fatigue risks.
Reviewing the Existing Procedures and Policies on Fatigue Management
Review of standard operating procedures and operations systems: - Review of SOPs is done (1) to
establish risk assessments associated with processes for managing workplace safety and health risks,
(2) in the introduction of new practices and technology, (3) when carrying out workplace inspection
and (4) when carrying out incident investigation.
Necessary changes on standard operating procedures and operating systems to ensure compliance: -
Ensuring that SOPs are written using sufficient detail to enable those with limited knowledge and
experience to – yet with a basic understanding, to successfully perform the procedure in a way that
is safe when not supervised. The proceedings have to be logical, concise, systematic, and easy-to-
read.
NCT decisions to ensure SOPs and operational systems compliance with fatigue management policy
and regulations: - The firm guarantees that the SOPs are written in consultation with stakeholders to
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improve general understanding. However, there are instances where additional expertise is
required, and the company sought the same whenever needed. The elected Safety and Health
Representatives in the firm are encouraged to be part of the formulation process.
External and Internal Risks Concerning the Potential Effects of Fatigue
The external and internal risks include:
 Carrying out physically demanding work for long periods
 Carrying out mentally demanding action for long periods
 Consistently working and travelling to work in the night
 Tight work schedule with little time for rest
 Work roster not including rotation shifts
 The conditions for work being harsh or uncomfortable
 Hostile environmental conditions when carrying out fieldwork
 Employees getting to work already tired
Development and Improvement of the Organizational Fatigue Risk Management Plan to Ensure its
Compliance with Fatigue Management System
NCT encourages the use of the Development of Safe Operating Procedure Form WHS08. The form
may, however, be modified to meet the needs of employees in the workplace. However, in line with
legislation for hazardous chemicals, the form WHS12 for Chemical processes control and risk
assessment, an SOP development section is incorporated including (1) the process or work’s
purpose, (2) legislative standards and information appropriate in the SOP process and (3) definition
of unusual and specialized terms.
Development, improvement, and review of fatigue risk management procedures and policy in
conjunction with relevant personnel: -
As mentioned before, the SOPs are written in consultation with stakeholders such as workers to
improve their general understanding. Apart from that, the elected Safety and Health
Representatives in the firm are encouraged to be part of the formulation process. NCT also
promotes the use of the Development of Safe Operating Procedure Form WHS08 (Peter, 2010, pg.
71).
Receiving and Interpretation of Reports from Designated Personnel on the Implementation of the
Organizational Fatigue Risk Management System
NCT through the Human Resource Department encourages reference of fatigue issues using the
Development of Safe Operating Procedure Form WHS08 as well as the form WHS12 for Chemical
processes control and risk assessment. The HR receives associated complaints regarding workers
who go against legislation on fatigue management and make appropriate decisions on how to curb
such faults.
Investigation and analysis to identify the extent to which fatigue is a contributing factor: - Forms
WHS12 and WHS08 contain SOPs which could be used to (1) determine if workers have effectively
performed their processes and purposes and (2) examine if workers have breached information
appropriate in the SOP process and legislative standards (tutor2u, 2016).
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Action was taken to make the necessary adjustments: - operations and tasks must be broken down
into systematic steps. Every step is then recorded in the order of normal sequence while ensuring
that every description in line with the SOPs is performed – demonstrating a working guide.
Part B
PLEASE SEE ATTACHED REPORT TEMPLATE
In this section of Project 1 you need to seek feedback on the Fatigue Management System.
9. You need to access the completed Fatigue Management System feedback forms from 10
employees of NCT.
a. Analise and collate the feedback.
10. When you have collated your feedback information, prepare a small report on:
a. Appropriate adjustments that would need to be made to the plan, policies and
procedures based on the feedback received.
b. Facilitate systems that assist employees and external stakeholders to identify their
own learning needs about fatigue management.
c. Include charts and graphs to clearing communicate where appropriate.
11. Describe how you would request approval for the fatigue risk management system
implementation plan and related policies and procedures is obtained in accordance with
organisational procedures, based upon the feedback you have received and the report you
have developed.
12. Describe how NCT would instigate a distribution and present to relevant organisational
personnel and external stakeholders on implementation of Fatigue risk management system
implementation plan and the related policies and procedures.
13. Describe the systems for auditing the effectiveness and efficacy of organisational fatigue risk
management strategies, policies and procedures that your company has in place.
Assessment 2: Case Study
The objective of this section is to demonstrate
TLIF4064 Manage fatigue management policy and procedures
Case Study – Fatigue Breaches.
You are the WHS Manager at National Camper Trailers Pty. Ltd (NCT). The company’s CEO Michael
Dundee has asked you investigate the latest 2 incidents that have involved NCT personnel.
Incident 1
The first one was an injury to Shane Thomas on the afternoon shift on the 15th May 2016. It appears
that Shane had worked excessive hours for the week and that this may have contributed to his injury
incurring a back strain. Shane Thomas due to his accident resulting in Medical Treatment and
requiring more than 24 hours off work due to the accident is classified as a Reportable Incident. This
means that the incident must be reported to the State Authority within 24 hours. This also could
result in the company be issued with a Breach of COR rules due to the reason for the accident. You
must complete a Form 537 Incident Notification WorkSafe Victoria
Incident 2
The second involved the salesman James Wilkinson. He had a near miss on the Sturt Hwy outside of
Hay NSW when he had a micro sleep and his car left the road. In this incident there was no injury
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and no damage to the vehicle, but again the issue appears to be fatigue, as he had already been on
the road since 3:00am and the incident happened at 4:45pm with still 5:30 hour’s travel left in his
day.
You have been supplied with the 2 Accident ~ Incident and Investigation Report Forms.
The task set you is to make a detailed report to CEO or the actions to take to ensure that we have in
place measures to ensure that these incidents are not repeated.
1. Describe how should NCT deal with the identified or reported fatigue management policy
breaches are investigated in accordance with organisational procedures and regulatory
requirements?
2. Describe the action to be taken to ensure internal and/or external personnel who may have
contributed to any breach of fatigue management policy are provided with appropriate
feedback and information to avoid recurrence of the breakdown in planned fatigue
management processes.
3. Where organisational procedures or culture is found to have contributed to a breach in
fatigue management policy, what appropriate action should be taken to improve procedures
or to address the culture in ways that aim to avoid a recurrence of the breakdown in
planned fatigue management processes.
4. Describe how you would report breaches of fatigue management policy. How they would be
prepared and submitted to designated personnel with details of action taken to prevent a
recurrence, in accordance with NCT procedures.
5. Following on from your investigation describe how you would:
a. Instigate an organisational training system that is planned to provide competency-
based on-the-job and off-the-job training and assessment opportunities as detailed
in the organisational strategic plan.
b. As part of the plan above ensure that Team leaders, supervisory and training staff
are provided with adequate opportunities to develop the required expertise to
contribute to the organisational fatigue management training and assessment
activities.
c. How can the company’s organisational budgets and resource allocation strategies be
planned to provide adequate resources for the implementation of the organisational
fatigue risk management system?
6. Describe the system you would put in place to ensure that periodic reviews are:
a. Undertaken of fatigue management training systems and appropriate improvements
are made as required.
b. Undertaken of budgetary and resource allocation arrangements as they relate to
implementing the organisational fatigue risk management systems and appropriate
improvements are made as required
Answer:
How to deal with the identified or reported fatigue management policy breaches: - NCT promotes
quality and quantity sleep for all its stakeholders as an essential factor in ensuring that their
performance is optimal. The administration must then determine if the individuals in question had at
least 8hours of sleep and sufficient rest to ensure that their full alertness is preserved. Besides, NCT
could employ the Development of Safe Operating Procedure Form WHS08 as well as the form
WHS12 for Chemical Processes Control and Risk Assessment to determine if the named individuals
undertook every stipulated policy and operational procedure before taking internal measures of
curbing the situation. The form ensures that (1) the period for working on mentally and physically
demanding jobs is as low as possible, (2) stakeholders operate under flexible schedules to reduce
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working and travelling to work in odd hours and (3) the roster is adaptable to include rotation shifts
and reduce fatigue.
Actions to be taken to personnel who contribute to any breach of the fatigue management policy: -
Upon NCT realizing – through the Department of Public Safety, that an individual is
(1) breaching safety rules,
(2) committing acts of violence or aggression or
(3) exhibiting threatening conduct, he or she will be discontinued from work as safety permits. The
individual will then remain off NCT property as the investigation takes place. The individual, if found
guilty, will be subjected to disciplinary action up to or including criminal prosecution or termination
of work.
Appropriate actions to be taken to address culture or improve procedures where organizational
culture and processes contribute to a breach in fatigue management policy: - In line with creating a
conducive climate for change, NCT’s culture would be valid if it were applied in the right operational
areas that easily solicit change. First, worker empowerment and engagement would be vital in
ensuring that organizational culture is effectively aligned with cultural assumptions within the
workplace. Second, teamwork should be initiated to counter interpersonal barriers as well as
disseminating and promoting new cultural traits within the workplace. Finally, tracking cultural
change would ensure that NCT assess whether its organizational culture is misaligned in line with
subgroup cultural practices or if there exist challenges and issues that require addressing.
Reporting breaches on fatigue management policy: - NCT, having considered that the individuals in
question have defied the stipulated policies in the Development of Safe Operating Procedure Form
WHS08 as well as form WHS12, must take necessary actions. The Public Safety as well as the HR
Departments will assess if the individuals have breached safety rules, are trying to commit acts of
violence or aggression, or exhibiting threatening conduct. The company through its Public Safety
Department will then report the individuals to the excellent management of the company where
decisions to discontinue them from work or have them remain off NCT property as the investigation
takes place will be considered. In case the individuals are found guilty, they will be subjected to
disciplinary action up to or including criminal prosecution or termination of work.
Organizational training system: - On-board training is the ideal training system identified for NCT.
The onboard training starts as soon as an individual is recruited in the company and may carry on
throughout the individual's first and subsequent years in the company. Training is prepared by
managers and department leaders to ensure that workers achieve departmental goals as well as
ensure that workers achieve overall company objectives. Topics of training must involve and address
employee requirements while allowing them to easily access skills and information they require
efficiently carrying out their duties and maximizing engagement. However, such training must also
be regarding culture awareness because culture is the basic principle of proper organizational
operations. In such a case, supervisors and managers are required to act as trainers for in-house
organizational safety training programs. The managers and supervisors have to be aware of
techniques of training as well as be able to help employees and other stakeholders to develop
objectives and goals out of their training. Most importantly, managers and supervisors have to be
able to interact with stakeholders to determine the success of such training. To ensure that
supervisors and managers have the skills and knowledge to perform such training, NCT must sign
them up for development and training courses.
Team leaders, supervisory and training staff: - As mentioned before, on-board training starts as soon
as an employee is recruited and is likely to carry on throughout the worker’s first and subsequent
years in the company. The training is prepared by managers and department leaders to ensure that
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workers achieve departmental goals as well as ensure that workers achieve overall company
objectives. Besides, topics of training must involve and address employee requirements while
allowing them to easily access skills and information they require efficiently carrying out their duties
and maximizing engagement. Most importantly, managers and supervisors have to be aware of
techniques of training as well as be able to help employees and other stakeholders to develop
objectives and goals out of their training. Trainers must also be able to interact with all stakeholders
to determine the success of their training sessions. To ensure that supervisors and managers have
the skills and knowledge to perform such training, NCT must sign them up for development and
training courses.
Plan for resources and budgets allocation strategies: -
The resources and budgets allocation strategies serve many purposes including:
Indicating revenues and costs linked with every activity
Providing support information on annual management decisions
Controlling and monitoring the business particularly in the analysis of the difference between
budgeted and actual income
However, related strategies for the plan include
(1) formulating key performance indicators and
(2) creating a benchmarking performance. On the creation of benchmarking performance, NCT will
be able to compare its annual budget against projected figures. The company could also compare its
actual data for expected margins against growth within particular sectors of the organization. On
KPIs, the company could boost its performance by monitoring and understanding key business
"drivers." In this case, the three key drivers would include costs, sales, and working capital.
System for Periodic Reviews
Onboard training system: - The onboard training system is used to train recruits at the time of their
recruitment and in subsequent years of their employment. Supervisors and managers use the
system to ensure that workers achieve departmental goals and overall company objectives. Topics of
training must involve and address employee requirements while allowing them to access skills and
information they require to efficiently carry out their duties and maximizing engagement. The
managers and supervisors have to be aware of techniques of training as well as be able to help
employees and other stakeholders to develop objectives and goals out of their training. Managers
and supervisors will also be able to interact with stakeholders to determine the success of training.
For the fatigue management plan to work, the NCT will require to plan in addition to organizing
enough resources including the operational system. This ensures that the plan gets enough
resources that will enhance its implementation. To ensure the effective use of the budgeted and
allocated resources, periodic reviews are conducted. This will help in identifying the existing gaps
therein. The NCT can adopt two periodic review system. One is the spot check review system. Under
this system, unannounced checks are conducted on the used resources against the budget. This will
give the real time status on the allocations for the plan. The other system is the variance review
system. In this, reports from the departments regarding the utilisation of allocated resources are
counterchecked with the targets in the budget. Those activities that show high variance are audited.
Those activities that requires additional funding are identified and the variance corrected
accordingly by ensuring additional allocation.
Assessment 3: Short Answer Questions
The objective of this section is to demonstrate
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TLIF4064 Manage fatigue management policy and procedures
Minimum of 100 words per question.
Question 1
What are the common causes and effects of fatigue on workers in the Logistics Industry?
Answer:
 Carrying out physically demanding work for long periods that could lead to straining and
possible health complications such as joint pains
 Carrying out mentally demanding action for long periods that could lower the quality of
output
 Consistently working and travelling to work in the night likely to lead to accidents
 Tight work schedule with little time for rest reducing the quality of work
 The conditions for work being harsh or uncomfortable causing employee demoralization and
poor work attitudes
 Hostile environmental conditions when carrying out fieldwork leading to physical injuries on
workers
Question 2
Fatigue is accountable for many incidents within the Logistics Industry. What factors are there that
increases errors and accidents that can be pointed towards fatigue as a cause?
Answer:
 Workers may complain of severe headaches and joint pains most likely because of working
for a long period.
 Reduced quality of work output because an employee may have worked on a mentally
demanding work for long periods.
 An employee suffering from server injuries or even dying because he or she consistently
worked and travelled in the night
 An employee producing poor performance may be because of a tight work schedule with
little time for rest
 Workers forming negative attitudes or being demoralized from their work because of
working under harsh, uncomfortable conditions
 An employee getting injured while carrying out field work because he or she was working
under hostile environmental conditions
Question 3
To what can you contribute fatigue effects to workplace performance and contribution to workplace
accidents?
Answer: Poorly developed SOPs: - Therefore, a review of SOPs should be done (1) to establish risk
assessments associated with procedures for managing workplace safety and health risks, (2) to
introduce new practices and technology, (3) to carry out workplace inspection and incident
investigations in case of workplace accidents.
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Not reporting breaches on fatigue management policy: - When an individual breaches FMPs, he or
she should be said to relevant organizational bodies. Such bodies should then consider that the
individuals in question have defied the stipulated policies such as the Development of Safe
Operating Procedure Form WHS08 or form WHS12 then take necessary actions on him or her.
Question 4: There are many thoughts on what lifestyle changes people can make to manage fatigue
better. List three (3) of these and explain them.
Answer: Reduce the amount of physical work performed: - Carrying out a physically demanding job
for long periods that could lead to straining and possible health complications such as joint pains
Reduce the amount of mental work performed: - Carrying out mentally demanding work for long
periods that could lower the quality of output
Create a flexible work schedule and avoid working in the night: - Consistently working and travelling
to work in the night likely to lead to accidents. Besides, a tight work schedule with little time for rest
reducing the quality of work
Question 5: What are the current relevant regulations, legislation, permit and license requirements
that relate directly to fatigue management?
Answer: First, the National Regulations on Fatigue Management requires that documentation
containing hazard and risk assessment on fatigue management to be kept for at least three years.
Second, the CoR framework ensures that clear documentation is in place to help businesses
demonstrate that "every practicable step" is in place, should a company be investigated or
prosecuted. Finally, forms WHS08 and WHS12 touch on fatigue management .
Question 6: What are the processes and resources that could be utilized to assess the competence of
employee fatigue management?
Answer: Use the Development of Safe Operating Procedure Form WHS08 as well as Form WHS12 for
Chemical Processes Control and Risk Assessment to audit FRMS. Whenever the HR manager receives
complaints on workers going against legislation on fatigue management, he or she can make
appropriate disciplinary decisions alongside other regulatory bodies using the SOPs stipulated in line
with the named forms. The Safe Operating Procedure Form WHS08 is supplied to every stakeholder
so that everyone becomes aware of the specified requirements and undertakes the same.
Question 7: Within the Logistics industry, list three (3) ways you could recognize fatigue.
Answer: Workers complaining of severe headaches and joint pains as well as reduced quality of work
output. An employee sustaining server injuries or even dying within the work environment
Workers forming negative attitudes or being demoralized from their work.
Question 8: List three (3) sources of information you could access on fatigue
Answer: The existing company SOPs and Hazard Management Policy
The National Regulations on Fatigue Management
The CoR Framework and forms WHS08 and WHS12 on fatigue management
Question 9: Describe the procedures for auditing and reviewing an organizational fatigue risk
management system as well as related policies and procedures; and for reporting audit outcomes
that organizations could put in place.
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Answer: First, an organization could determine the legislation on the safe operating procedure as
well as risk control and assessment to initiate the audit of its FRMS. Its concerned departments then
sample stakeholders to consider and test the stipulated strategies and policies on fatigue
management. The next step is to make appropriate decisions on how to change ineffective policies
in line with its FRMS and the Safe Operating Procedures stipulated by the federal government.
The audited system must:
 Allocate appropriate time frame for working on mentally and physically demanding jobs is as
low as possible
 Ensure that stakeholders operate under flexible schedules to reduce working and travelling
to work in odd hours
 Allow the development of a work roster that is flexible to include rotation shifts and
minimize fatigue
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