Assignment | Artificial Intelligence Opportunities for Enhancing Human
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Running head:ARTIFICIAL INTELLIGENCE OPPORTUNITIES FOR ENHANCING HUMAN DEVELOPMENT IN THAILAND Artificial Intelligence Opportunities for enhancing human development in Thailand Name of the Student Name of the University Author note
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1ARTIFICIAL INTELLIGENCE OPPORTUNITIES FOR ENHANCING HUMAN DEVELOPMENT IN THAILAND Abstract This report is focused over the development of AI supported technologies for the betterment of livelihood standards in Thailand. The focus of discussion in this report is based on the main implementation strategies of the project and the various risks that are associated with the implementation of the project. Risks are defined as highly critical in nature and they might cause negative impacts towards the project. The primary part of discussion of this report discusses about the ways in which AI could prove to be beneficial towards the growing standards of positive impacts over the healthcare sector. The healthcare sector of Thailand currently follows the traditional method of treatment. In this discussion, it has been discussed about the ways in which AI could bring in successful changes towards the developmental aspects. After the discussion over the importance of AI within the healthcare sector, the possible risks that could approach towards the project have been clearly defined. The top ten risks that could possibly bring in negative impacts towards the project have been clearly been identified and discussed appropriately. These risks have been categorised based on their definition. These include technical risks, cultural acceptance risks, change management risks, inefficiency of project implementation and budgetary constraints. There are high chances that these risks might put a negative impact towards the project development phase and might be a major cause for the downfall of the project. The following parts of the report discusses about the 4 kind of strategies basedonriskmanagement.ThesestrategiesareRiskavoidance,Riskacceptance,Risk transference and Risk mitigation. The definition of these standards would be considered as highly important as they clearly define some plans based on which the approachable risks could be avoided. The report further concludes by discussing about the positive impacts that could be made with the mitigation the risk scenarios.
2ARTIFICIAL INTELLIGENCE OPPORTUNITIES FOR ENHANCING HUMAN DEVELOPMENT IN THAILAND
3ARTIFICIAL INTELLIGENCE OPPORTUNITIES FOR ENHANCING HUMAN DEVELOPMENT IN THAILAND Table of Contents 1. Introduction..................................................................................................................................3 1.1 Scope of the Project...............................................................................................................3 2. Discussion on Risks and Control Strategies................................................................................4 2.1 The Risk List for the Concerned Project...............................................................................4 2.2 Risk Avoidance Strategies and Methods...............................................................................8 2.3 Risk Acceptance, Transference and Mitigation Plans...........................................................9 3. Conclusion.................................................................................................................................13 References......................................................................................................................................14
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4ARTIFICIAL INTELLIGENCE OPPORTUNITIES FOR ENHANCING HUMAN DEVELOPMENT IN THAILAND 1. Introduction 1.1 Scope of the Project The use of Big Data and Artificial Intelligence could be defined as an enormous approach towards the development aspects of the sustainability standards. This discussion would be focused over presenting various kind of opportunities towards the development of economic standards, living standards and highly contribute towards the vision of Thailand 4.0. This is defined as a new based economic model that is primarily driven by creativity, innovation and technology. With the implementation of AI supported technologies, it would prove to unlock different benefits and unlocking the challenges faced by the country due to economic challenges (Jones and Pimdee 2017). One of the core aspect that would be followed with the impact of Thailand 4.0 is based on the emphasis of their objectives based on the development of new form of S-Curve industries. The development of AI supported technologies within Thailand 4.0 would include the investment within robotics, digital technologies and the development framework of a medical hub. In the recent times, the digital economy is based on the extensive support from Big Data and AI supported technological systems. The AI systems have an immense capability of handling large amount of unprocessed data that are gathered from a vast number of sources. However, with the proliferation of data being collected, processed, analysed and further generation of results, there are major challenges that are being faced by the technical experts in dealing with certain kind of risks that are approaching towards the systems (Ziuziański, Furmankiewicz and Sołtysik-Piorunkiewicz 2014). This discussion is focused over the various kind of risks that are being generated with the implementation of AI supported technologies. Different risks based on
5ARTIFICIAL INTELLIGENCE OPPORTUNITIES FOR ENHANCING HUMAN DEVELOPMENT IN THAILAND financialconstraints,technicaldifficultiesduringtheprocessofimplementation,project scheduling and many other highly contribute towards negative aspects growing over the project. The following sections of the report would thus be focusing over the topmost risks, which might affect the development systems of AI supported technologies. AI has immense power to transform the economic condition of Thailand and hence the investor and other stakeholders involved with the development of the project should make efficient measures (Cutamora 2018). These measures should be highly focused over discussing the scenarios caused by risks, the likelihood and impact of risks and the implementable mitigation approaches towards the risks. There would also be a major consideration of different strategies based on risk avoidance, risk acceptance, risk transference and risk mitigation. Based on discussing over these aspects, the development controls would also be need to be focused. 2. Discussion on Risks and Control Strategies 2.1 The Risk List for the Concerned Project The World Bank has taken the primary responsibility to bring in a sustainable culture with the use AI in the purposes of human development in various areas of Thailand. With the implementation of this technology, there would be a massive achievement of business goals based on decreasing the levels of poverty while also increasing welfare and prosperity in the livelihood standards (Ongkasuwan and Sookcharoen 2018). On a further in-depth study of the implementation schemes and the areas in which AI would be implemented, it can be discussed that the massive technological innovation would be implemented within the public healthcare sector. This discussion is focused over the implementation of Health Service Prioritization Tool that would be supported by AI technology in order to bring in massive gains for the outputs.
6ARTIFICIAL INTELLIGENCE OPPORTUNITIES FOR ENHANCING HUMAN DEVELOPMENT IN THAILAND However, unlike any other project, the implementation of AI within the healthcare sector focused over human development would be subjected to several kind of risks. These risks are discussed as follows: 1.Complete dependency on changing dataset and AI decisions– Total dependency on evolving datasets, which would be generated on a continuous manner might lead to problems based on the identification of biasness within the model. Inherent biasness within the data inputs might be a major factor for unfair or inefficient outcomes in the future. 2.Complete acceptance of technology within existing market– The healthcare sector of Thailand, which used to follow their existing approaches for solving health problems and thus cared for human development might resist for the immediate change (Photikitti Dowpiset and Daengdej 2019). The management team at the human development areas of Thailand might also fear that the new technology might turn out to be inefficient and cause other serious concerns for the people. 3.Misuse or Improper approaches to output generated– Improper kind of algorithms if defined or used within the new system could lead to poor quality of data being generated. Complex limitations based on AI model would lead to incorrect interpretation of AI based outputs and further leading to poor results (Sakulkueakulsuket al.2018). Data if generated in a poor quality would result in poor kind of treatment problems and thus would not be able to assist doctors. Moreover, complex designed algorithms might create a problem for technology experts to decide about the ways in which a solution had reached up to a decision. 4.Security Vulnerabilities– There might be several open source components that would not be updated frequently or might not be supported. Lack of latest security patches within the
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7ARTIFICIAL INTELLIGENCE OPPORTUNITIES FOR ENHANCING HUMAN DEVELOPMENT IN THAILAND software might lead to security vulnerabilities affecting the system and this might cause future problems for the software engineers in locating the exact issue that has raised (Harini and Rao 2019). Complex algorithms might be a leading factor for malicious manipulation by machines and humans. There might also be a problem with the immediate risk based on security breaches withinthedatacollected.TheAIalgorithmsmightchangetheirworkingfunctionalities according to the changing scenarios. However, any kind of manipulation within the internal data would lead to posing of security risks based on which there might be a problem based on interaction. 5.Change Management Problems– There might be some kind of instances in which there are existing IT legacy systems infrastructure. These might not be compatible with the newly defined AI supported infrastructural systems. The existing legacy systems might not be able to process the data gathered by the internal systems (Kawtrakul and Praneetpolgrang 2014). There might be some kind of complex AI applications, which would be defined for the healthcare sector. These might create some complications based on making necessary decisions within complex form of AI applications. Hidden decision-making layers present within the neural networks might create a problem for understanding of the quick decisions made by the systems. 6.Compatibility with Culture and Product Innovation– The deployment of AI supported technology might not meet with the increasing demands of customers. There are some kind of major problems, which needs to be addressed at an early phase (Heet al.2019). AI supported technologies might not be able to provide better outcomes as was expected during the development of the products.
8ARTIFICIAL INTELLIGENCE OPPORTUNITIES FOR ENHANCING HUMAN DEVELOPMENT IN THAILAND 7.Ethical and Regulatory Concerns– There might be some kind of ethical and regulatory concerns based on a wide form of acceptance from the local public and management. The AI supported technologies might not be able to satisfy the ethical standards. These standards hadbeenpreviouslydefinedundertheconsiderationofgovernancebasedonhuman development standards (Char, Shah and Magnus 2018). The new kind of AI technological systems might not be able to meet with the pre-defined standards and thus might create several problems. The new technology would also might not be able to meet with the regulatory systems. 8.Low Budget impacting the full development– AI supported technologies incur a high number of software packages, complex algorithms and many complexities. Technical expertise and highly skilled staff would be required for the development purpose (Bateset al. 2014). Hence, this would require a high amount of budget that needs to be distributed across all kind of departments and use of resources. The human development management team might not sponsor a high budget for the implementation process of AI technology. 9.Insufficient skills and low expertise– AI supported technologies need a high amount of skill set that needs to be developed by the technicians working over the project. Insufficient amount of skills, if been developed might lead to critical implications based on implementing a highly dependable solution (Awwaluet al.2015). Continuous engagement of employees and stakeholders within the project is highly needed. The people currently involved with the improvement of health standards and human development would need to properly understand the ways in which the new technology would function. Lack of training and low knowledge over computerised systems might create problems after the implementation process. 10.Low support from third-party operators and vendors– Over-reliance on the market standards and on a large number of third-party AI suppliers and vendors could increase
9ARTIFICIAL INTELLIGENCE OPPORTUNITIES FOR ENHANCING HUMAN DEVELOPMENT IN THAILAND the chances of concentration risks. They also might have network related effects during performing one event, which might become insolvent and thus suffer significant form of operational risks (Abdullah, Albeladi and AlCattan 2014). There might be many new entrants within the market who would want to provide the valuable services for the human development standards. However, they might lack control over the governance frameworks. This might create a problem based on maintenance over failures that might occur within the internal control systems.
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10ARTIFICIAL INTELLIGENCE OPPORTUNITIES FOR ENHANCING HUMAN DEVELOPMENT IN THAILAND 2.2 Risk Avoidance Strategies and Methods Risk TypesRisk Avoidance Steps Complete dependencyon changing dataset and AI decisions Inordertoavoidthecomplicatedsituationbasedonchanging datasets that might affect the generated results, the algorithm should be properly trained. One such example that could be accompanied is developmentofstandardsthatwouldsuitthepurposeof implementing the technology. Complete acceptance of technology within existing market The technology would be highly accepted in the market as it leads to significantimprovementsinhumandevelopmentstandardsof Thailand. Hence, this could be avoided by proper education to people. Misuse or Improper approaches to output generated This risk could be avoided with the help of a proper documentation standard (Hengstler, Enkel and Duelli 2016). The proper layout of the codes should be documented in order to help the technicians to understandtheparticularsectionsincodesthatmightneed improvement in the future. Security Vulnerabilities Data backup should be a prime concern. Any case of security vulnerabilities could be avoided by using latest software packages and latest programming languages. Change Management Problems The areas in which AI implementation might create problems should be firstly avoided and more areas could be focused upon. Compatibilitywith Culture and Product Innovation Employees could be trained with new job skills that would be the immediateneedsofthedepartment(MillerandBrown2018). Customer needs should be identified firstly and then proper measures need to be taken accordingly. Ethicaland Regulatory Concerns New ethical standards needs to be planned and implemented based on acceptability of the new product. LowBudget impactingthefull development Budget should be immediately estimated and planned after an initial research have been done. Hence, this budget should be approved before the implementation process. Insufficient skills and low expertise Technical experts who would be working over the project should be examined and appointed based on their diverse skill sets. Lowsupportfrom third-party operators and vendors The third party vendors who would be providing the valuable service should be ready to deal with the maintenance procedures over the products (Yu, Beam and Kohane 2018). Any kind of maintenance related risk should be efficiently dealt with the vendors and thus treated accordingly.
11ARTIFICIAL INTELLIGENCE OPPORTUNITIES FOR ENHANCING HUMAN DEVELOPMENT IN THAILAND
12ARTIFICIAL INTELLIGENCE OPPORTUNITIES FOR ENHANCING HUMAN DEVELOPMENT IN THAILAND 2.3 Risk Acceptance, Transference and Mitigation Plans Risk TypesRisk AcceptanceRisk Transference StrategiesRisk Mitigation Plans Complete dependencyon changingdataset and AI decisions Acceptable RiskRisks transferred to technicians and internal decision management team Data could be in the form of unstructured and structured format. Hence, the security specialists workingovertheprojectshoulddeterminethe accuracyofthealgorithmthatwouldbe implemented within the healthcare system (Scherer 2015). After the determination of the algorithm and software packages, the pricing model should be forwarded to the management team. They would determine the pricing strategies and thus propose them to the project sponsor for further approval. Complete acceptanceof technology within existing market Acceptable RiskRisks transferred to management team of human development A presentation and workshop should be proposed and planned in order to educate the management team about the growing importance of AI supported technologies in the human development areas (Park et al.2018). Each of the stakeholders involved with this project should be satisfied with the outcomes and proposed plans. They should readily give their consent before the technical team so that they could initiate the project without further delay. Misuseor Improper approachesto output generated Unacceptable RiskNot applicableThe algorithms, which would be responsible for processing the data should have a stable control system.Inordertomanagethisscenario,the technical specialists and software designing team shouldensurethatthetrainingdatashouldbe managed properly (Ransbothamet al.2017). A stable form of accuracy should be present in order
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13ARTIFICIAL INTELLIGENCE OPPORTUNITIES FOR ENHANCING HUMAN DEVELOPMENT IN THAILAND to manage both structured and unstructured data properly. Insurance should also be supported with the software packages. Any kind of discrepancy or failure could be managed if the management would have a proper legal backup procedure in such cases. Security Vulnerabilities Acceptable RiskRiskstransferredtosecurity specialists Externalthreatsfromhackersisaconsistent problem and it affects every sector. In order to prevent the data from being hacked, the technicians should imply high encryption standards (Kim and Park 2017). Periodic re-validation of algorithms should be done and latest software patches should bemadewithintheexistingcode.Thiswould highlyhelpthetechnicianstobringinbetter measures for the protection of internal data. Change Management Problems Acceptable RiskRisks transferred to techniciansHigh scale projects such as AI implementation for humandevelopmentcompriseofdifferent governancecommittees.Hence,theyshouldbe efficiently trained for the purpose of identifying andunderstandingtheriskscenarios.Quality assurance metrics should be present at each stage anditshouldbeensuredthateverypossible changes that are being taking place be legitimate and should be able to address any negative issues in the future. Compatibility with Culture and Product Innovation Acceptable RiskRisks transferred to management teamThe culture of the healthcare department might follow the traditional standards for treatment and might resist to change being implemented (Leeet al.2018). Hence, the culture of work could be changed by ensuring a proper training session in
14ARTIFICIAL INTELLIGENCE OPPORTUNITIES FOR ENHANCING HUMAN DEVELOPMENT IN THAILAND which they would be trained about the controls that needtobebroughtinwithinthesociety. Remediation protocols could also be planned within the department based on which any reported issue would be highlighted immediately and it would be modified properly. Ethicaland Regulatory Concerns Unacceptable RiskNot applicableTheproperlevelofunderstandingofAI implicationsoverthehealthcaresectoristhe primaryagendaforsupervisorsandregulator maintaining bodies. The existing rules that are set forthegoverningbodiesoverthehuman development sector should be revised from time to time. It should also be ensured that the regulatory bodies would administer each of the algorithmic standards(HametandTremblay2017).They should also ensure that risks that are subjected basedoninacceptablestandardsoftechnology would be discussed properly with the technical providers and thus it would be managed efficiently. LowBudget impacting the full development Acceptable RiskRiskstransferredtosponsorsand management team Budgetary constraints can be the downfall of a high scaleproject.Hence,thetechnicalteamand management team should collaborate together in developing estimates based on understanding the various causes that could lead to the final budget. Thefinalbudgetshouldbeproposedtothe Government of Thailand who would sanction the budget for the project (Furmankiewicz, Sołtysik- Piorunkiewicz and Ziuziański 2014). This could be considered as a serious issue and thus needs to be
15ARTIFICIAL INTELLIGENCE OPPORTUNITIES FOR ENHANCING HUMAN DEVELOPMENT IN THAILAND addressed by using proper cost estimates and all necessary inclusions that would be made during the ongoing course of the project. Insufficientskills and low expertise Unacceptable RiskNot applicableTechnicians should be highly efficient in solving any major risks or issues that might arise during the project development phase or after the completion. Their skills should be checked before appointing them to the final work over the project. Lowsupport fromthird-party operatorsand vendors Unacceptable RiskNot applicableContractshouldbesignedbyboththirdparty serviceprovidersandvendors.Undersucha condition, they would be obligated to serve during their contract period. This would be highly needed in case any maintenance would be required for any product.
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16ARTIFICIAL INTELLIGENCE OPPORTUNITIES FOR ENHANCING HUMAN DEVELOPMENT IN THAILAND 3. Conclusion The report discusses about the growing importance of AI that would be implemented within the human development projects in Thailand. This project is based on the implementation of the high-end technology in the healthcare sector. The World Bank in collaboration with the GovernmentofThailandhasdiscussedseveralmeasuresbasedonimplementingofthe technology within the sector for better services to their people and developing a sustainable livelihood. In the recent past, it has been seen that there have been immense capabilities for AI to bring in massive changes within the traditional used techniques. The development of Thailand 4.0 would be possible with the development of high standards of living for the people. However, with the development of such high-end technology for the benefit of the people, there would be many kind of emerging problems and risks associated with the complete development purpose. The discussion part of the report discusses about ten different possible risk scenarios that could affect the outcomes for the project. A proper definition of each kind of risks have been defined properly. These risks range from several categories such as technical acceptability,changeinmanagementstandards,culturalacceptabilitybasedonproduct innovation, budgetary constraints, low level of expertise skills and many others. These risks have been defined as highly critical in nature and thus needs to be managed efficiently. The four strategies of risk management have been defined, which are known asRisk avoidance, Risk acceptance, Risk transference and Risk mitigation. The various strategies that could be planned for the mitigation of risk scenarios have been focused clearly and thus a concrete plan for these have been discussed clearly. Hence, from the above section, it could be concluded that the application of such kind of measures would be highly be helpful for the development purpose and ensuring a successful standard of livelihood.
17ARTIFICIAL INTELLIGENCE OPPORTUNITIES FOR ENHANCING HUMAN DEVELOPMENT IN THAILAND References Abdullah, A.L., Albeladi, K.S. and AlCattan, R.F., 2014. Clinical decision support system in healthcare industry success and risk factors.International Journal of Computer Trends and Technology,11(4), pp.188-192. Awwalu,J.,Garba,A.G.,Ghazvini,A.andAtuah,R.,2015.Artificialintelligencein personalizedmedicineapplicationofAIalgorithmsinsolvingpersonalizedmedicine problems.International Journal of Computer Theory and Engineering,7(6), p.439. Bates, D.W., Saria, S., Ohno-Machado, L., Shah, A. and Escobar, G., 2014. Big data in health care:usinganalyticstoidentifyandmanagehigh-riskandhigh-costpatients.Health Affairs,33(7), pp.1123-1131. Capone, A., Cicchetti, A., Mennini, F.S., Marcellusi, A., Baio, G. and Favato, G., 2016. Health Data Entanglement and artificial intelligence-based analysis: a brand new methodology to improve the effectiveness of healthcare services.La Clinica Terapeutica,167(5), pp.e102-e111. Char, D.S., Shah, N.H. and Magnus, D., 2018. Implementing machine learning in health care— addressing ethical challenges.The New England journal of medicine,378(11), p.981. Cutamora, J., 2018. FORECASTING PHILIPPINES PNEUMONIA MORBIDITY UTILIZING ARTIFICIAL INTELLIGENCE.Malaysian Journal of Medical Research,2(2), pp.88-90. Furmankiewicz, M., Sołtysik-Piorunkiewicz, A. and Ziuziański, P., 2014. Artificial Intelligence andMulti-agentsoftwarefore-healthKnowledgeManagementSystem.Informatyka Ekonomiczna,2(32), pp.51-63.
18ARTIFICIAL INTELLIGENCE OPPORTUNITIES FOR ENHANCING HUMAN DEVELOPMENT IN THAILAND Hamet, P. and Tremblay, J., 2017. Artificial intelligence in medicine.Metabolism,69, pp.S36- S40. Harini, B. and Rao, N.T., 2019. An Extensive Review on Recent Emerging Applications of Artificial Intelligence. He, J., Baxter, S.L., Xu, J., Xu, J., Zhou, X. and Zhang, K., 2019. The practical implementation of artificial intelligence technologies in medicine.Nature medicine,25(1), p.30. Hengstler, M., Enkel, E. and Duelli, S., 2016. Applied artificial intelligence and trust—The case of autonomous vehicles and medical assistance devices.Technological Forecasting and Social Change,105, pp.105-120. Jones, C. and Pimdee, P., 2017. Innovative ideas: Thailand 4.0 and the fourth industrial revolution.Asian International Journal of Social Sciences,17(1), pp.4-35. Kawtrakul, A. and Praneetpolgrang, P., 2014. A history of AI research and development in thailand: Three periods, three directions.AI Magazine,35(2), pp.83-92. Kim, M.K. and Park, J.H., 2017. Identifying and prioritizing critical factors for promoting the implementation and usage of big data in healthcare.Information Development,33(3), pp.257- 269. Lee, J., Davari, H., Singh, J. and Pandhare, V., 2018. Industrial Artificial Intelligence for industry 4.0-based manufacturing systems.Manufacturing letters,18, pp.20-23. Miller, D.D. and Brown, E.W., 2018. Artificial intelligence in medical practice: the question to the answer?.The American journal of medicine,131(2), pp.129-133.
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19ARTIFICIAL INTELLIGENCE OPPORTUNITIES FOR ENHANCING HUMAN DEVELOPMENT IN THAILAND Ongkasuwan, M. and Sookcharoen, W., 2018, May. Data analytics for service and operation management improvement in medical equipment industry. In2018 5th International Conference on Business and Industrial Research (ICBIR)(pp. 370-375). IEEE. Park, S.H., Do, K.H., Choi, J.I., Sim, J.S., Yang, D.M., Eo, H., Woo, H., Lee, J.M., Jung, S.E. and Oh, J.H., 2018. Principles for evaluating the clinical implementation of novel digital healthcare devices.Journal of the Korean Medical Association,61(12), pp.765-775. Photikitti, K., Dowpiset, K. and Daengdej, J., 2019. A Framework for Risk Management in AI System Development Projects. InForecasting and Managing Risk in the Health and Safety Sectors(pp. 1-20). IGI Global. Ransbotham, S., Kiron, D., Gerbert, P. and Reeves, M., 2017. Reshaping business with artificial intelligence:Closingthegapbetweenambitionandaction.MITSloanManagement Review,59(1). Sakulkueakulsuk, B., Witoon, S., Ngarmkajornwiwat, P., Pataranutaporn, P., Surareungchai, W., Pataranutaporn, P. and Subsoontorn, P., 2018, December. Kids making AI: Integrating Machine Learning, Gamification, and Social Context in STEM Education. In2018 IEEE International Conference on Teaching, Assessment, and Learning for Engineering (TALE)(pp. 1005-1010). IEEE. Scherer, M.U., 2015. Regulating artificial intelligence systems: Risks, challenges, competencies, and strategies.Harv. JL & Tech.,29, p.353. Yu, K.H., Beam, A.L. and Kohane, I.S., 2018. Artificial intelligence in healthcare.Nature biomedical engineering,2(10), p.719.
20ARTIFICIAL INTELLIGENCE OPPORTUNITIES FOR ENHANCING HUMAN DEVELOPMENT IN THAILAND Ziuziański, P., Furmankiewicz, M. and Sołtysik-Piorunkiewicz, A., 2014. E-health artificial intelligencesystemimplementation:casestudyofknowledgemanagementdashboardof epidemiological data in Poland.International Journal of Biology and Biomedical Engineering,8, pp.164-171.