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Reengineering of Health | Assignment
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Added on 2019-09-30
Reengineering of Health | Assignment
Added on 2019-09-30
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ASSIGNMENT 13Role of nurse manager or leader in the reengineering of health careHealth care reengineering is considered to be a powerful methodology helping the organizations to reorder the priorities, so as to provide a better and more cost-effective care, by increasing the value to customers. Thus, it is evident that, the basic driving force is exactly what the customer wants and also what is needed to maintain the organization in the health care industry. Basically, there are three activity levels which the systemwide reengineering integrates [ CITATION Sme96 \l 1033 ]. Firstly, it is the management of community partnership to that of the health plan, secondly, the overlapping delivery system functions, must consolidate with the providers and vendors, who are the active participants and finally, the administrative functions along with the clinical services, and caregiving programs must be redesigned so as to improve it to give a higher health status [ CITATION Tho98 \l 1033 ]. It must be borne in mind that, reengineering cannot be considered to be a panacea, since it only determines the competency as well as the requisite skills which is needed from a health care organisation, for not only gaining a competitive advantage but also for managing the quality health care for the purpose it was meant for. Thus, reengineering is the examination of the content for the process of the service. As it is aprerogative that, the patients or the customers’ care is vital and crucial and hence must be maintained in a religious way. So, reengineering must be made not only within the process to achieve interaction but also on the process of achieving it [ CITATION McE92 \l 1033 ]In the health care industry, every action so made is done with and between people, and interaction and collaboration are the only key towards a successful customer relationship. Thus, to achieve successful customer relationship, staff members’ well-being and safety becomes a major factor which leads towards successful interaction [ CITATION Bow99 \l 1033 ]. So, the people in leadership position is to depict their own actions towards the creation of an organisational culture posing such changes which do not culminate in to threat but is in providing a possibility towards the development of personnel by increasing intellectual capital ofthe organisation thereby securing the future of the organisation as a whole. Nursing being the essential part of health care services, change with the other changes. So, as a nurse manager or leader, joint operation is required from not only the team members, but also from various professionals to create a focus on the client. Teamwork must be incorporated in such a way that the interaction brings new level of learning for creating transparency [ CITATION Sme96 \l 1033 ]. Therefore, nurses in management positions must have the capacity to lead multicultural work community so that communication cannot be an obstacle due to insufficient language skills. As the nurses assume more management responsibilities, so a theoretical knowledge on leadership and management must be instilled in them [ CITATION Gro97 \l 1033 ].Management activities requires skills for delegation, or for providing guidance, for counselling, and also for evaluation, motivating with colleagues, with other professionals with partly untrained personnel to the patients and their families [ CITATION Bow99 \l 1033 ].
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