Running Head: ASSIGNMENT 2CRITICAL ANALYSIS OF PROJECTMANAGEMENT PLAN[Document subtitle]STUDENT NAMESTUDENT NUMBER DATE
ASSIGNMENT 21Executive Summary The report is being prepared to solve the issue of McDonald's in New Zealand. The company is not able to provide great quality services to the customers because the employees are busy all thetime in attending the customers and most of the customers leave the stores without having the meals because they have to wait for long in order to place their orders. Further, the company wants to solve these issues by providing the facilities of the drive-thru window. The company is already offering such facility but now wants to increase the number of the drive-thru window. Further, the project management plan is being created for the effective implementation of the drive-thru window, and the recommendations and the conclusion are being made accordingly and it has also been suggested that the company should focus on the maintenance of the consistency and should come up with new food items in order to expand their operations and attain a sustainable competitive edge for a longer period of time. Further, the project management plan works in order to achieve the objectives and to ensure that the project gets completed in a given period of time, cost and effort.
ASSIGNMENT 22ContentsIntroduction.................................................................................................................................................3Project Background.....................................................................................................................................4Structure and Audience of the Project Management Plan..........................................................................4Critical analysis of intended audience..................................................................................................4Existing alternatives for the structure.................................................................................................6Contents of the Project Management Plan.................................................................................................7Schedule management plan..................................................................................................................7Risk management plan..........................................................................................................................8Communication management plan....................................................................................................10Resource management plan................................................................................................................11Conclusion.................................................................................................................................................12Recommendation......................................................................................................................................13REFERENCES..............................................................................................................................................14
ASSIGNMENT 23Introduction It has been observed that McDonald's is one of the famous restaurants of food chain due to its great quality of food and the services. The first restaurant was opened in 1976 in New Zealand, and at present, it has around 165 restaurants along with the franchises. Further, it has been observed that the restaurants have less number of drive-thru windows and because of this the restaurants remain chaotic, the customers have to wait in long queues, and they don't even get a place to sit for hours. The report has been prepared to implement more drive-thru windows in order to reduce the workload of employees and offer great services to the customers. It is very important for the McDonalds to use innovative ways of offering services to the customers in order to attain the sustainable competitive edge and to maximize the profitability to a great extent. Therefore, the business can only sustain for a longer period of time if they satisfy the customers by offering high quality of services. McDonald's has to ensure that they offer food services to the customers according to their needs and the customers do not have to wait for long in order to get their desired food items. The report will help in understanding the background of the project along with the audience and the structure of the project management plan. This will help in understanding the intended audience and the existing alternatives. Further, the contents of the project management plan will be discussed like risk management plan, quality management plan, etc. Furthermore, the recommendations will be made accordingly.
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