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CRM Solutions Comparison and Selection Presentation

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Added on  2019-09-16

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As an IT manager for a small business, you need to select an affordable, scalable, and customizable CRM solution that can grow as more employees are hired, sales grow, and customer numbers increase. Get a professional PowerPoint presentation on comparing and selecting CRM solutions for small businesses. Learn about hosted and on-premise CRM solutions and their advantages and disadvantages.

CRM Solutions Comparison and Selection Presentation

   Added on 2019-09-16

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Assignment #2 – CRM Solutions Comparison and Selection Presentation(due at the end of Week 9)Assume you are the IT manager for a small business with 50 employees. The company is growing rapidly and needs to implement a new Customer Relationship Management (CRM) solution to help it more effectively and efficiently manage customer facing operations. The company needs help primarily with sales, marketing, and customer service functions, but would like the CRM system to have additional functionality they may use in the future. The CEO wants you to select an affordable, scalable, and customizable CRM solution that can grow as more employees are hired, sales grow, and customer numbers increase. The company needs to support the three key phases (acquire, enhance, and retain) of its relationship with its customers. You have been tasked to research, analyzed, and recommend, via a professional and visually richPowerPoint Presentation, the appropriate CRM software solution the company should select to help it deal with its current and future growth.Please review various CRM vendors currently available on the market. Then select three (3) CRM solutions that come the closest in meeting the specific needs of the company. Include at least one (1) Hosted CRM and one (1) On-Premise CRM solution. Then review the advantages and disadvantages of each of the three (3) CRM solutions and compare and contrast them in the presentation. Make sure you compare and contrast key functionality, features, and prices across the three (3) platforms. Finally identify which is the best CRM option for your company and explain why it was selected. Present your findings to the CEO via a professional, substantive,
CRM Solutions Comparison and Selection Presentation_1

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