Decision Support Systems and Cloud Computing

This assignment examines factors influencing the acceptance of decision support systems (DSS) and the adoption of cloud computing for business purposes. It analyzes research papers on DSS acceptance, the impact of cloud computing on financial management, and the role of governance structures in cloud service effectiveness. The assignment delves into the integration of technology and human factors to understand successful DSS implementation and cloud computing adoption.

Informatics and Financial Applications
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INFORMATICS AND FINANCIAL APPLICATIONS
Executive Summary
The following assignment discusses about the application of the DSS which is the decision
making system and the application of cloud computing. The following assignment has chooses as
the commonwealth which is an Australian for the usage of the DSS and cloud computing in its
organization. It discusses about the definition of the DSS and its application in the today
business. It mainly focuses on the application of the DSS in the financial institutions like banks
and how they utilize its application for the decision making. The process is also explained with
the help of the two diagrams which shows how the DSS works and how banks are utilizing it
application. In the second part of the assignment it discusses about the application of the cloud
computing in the business and the assignment chosen project the commonwealth bank. The
assignment analyses the graph that analyzes how a software of is used in today world and how
the Australian bank is reducing its operational cost by the usage of the application of the cloud
computing. It finally shows with the help of diagram the without using the cloud application and
with using cloud application.
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Table of Contents
Introduction......................................................................................................................................1
Discussion........................................................................................................................................1
DSS..............................................................................................................................................1
Cloud computing in the banking sectors......................................................................................4
Conclusion.......................................................................................................................................7
References........................................................................................................................................9
List of Figures
Figure 1: The working structure of the DSS....................................................................................2
Figure 2: How financial institution utilizes DSS.............................................................................3
Figure 3: The changes in the operation in the banking industry using cloud application...............5
Figure 4: Graph depicting the usage of various models of cloud computing software...................7
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Introduction
The following assignment analyzes the application of the DSS which is decision making
system and the cloud computing application in the industry and the chosen company is the
commonwealth which is an Australian multinational bank which operates in New Zealand, Fiji,
Asia, United States and United Kingdom. The commonwealth gives various financial services
like loans, investment and insurance. It is regarded as the largest Australian bank which is listed
in the securities exchange of the Australia. It was founded in the year 1911, the year 2016 the
bank has amounted the revenues twenty five billion dollars, the profit earned by the bank in the
year 2016 was over ten billion. It employees more than forty six thousand employees with total
assets over 930 billion dollars. The assignment focuses on how the ban are utilizing the feature
application of the cloud computing DSS which has been explained with the help of figures and
statics. The cloud services used by the commonwealth are from IBM and HP and the bank
efficiently using the application to cut its operational costs in the bank.
Discussion
DSS
The Decision Support system (DSS) is the software which is programmed to study and
analyze the business data which can help the businessmen to make decisions in easy way. Its
application is more in making decisions.1 The Decision support system can be used for the
comparative study of the sales of the company at different intervals. It predicts the revenues of
1 Shibl, Rania, Meredith Lawley, and Justin Debuse. "Factors influencing decision support system
acceptance." Decision Support Systems 54, no. 2 (2013): 953-961.
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INFORMATICS AND FINANCIAL APPLICATIONS
the company on the basis of the sales of the product. It is also used to study the effect of the new
decision on the basis of the past decisions which was made by the company2. The usage of the
DSS in financial sectors such as banks is crucial, there are huge amount of the data in form of the
customer and its bank information. The DSS is mainly used to improve the e-banking facility of
the commonwealth bank.
Figure 1: The working structure of the DSS
(Source: Nasri, Wadie, and Charfeddine, 2012, pp. 14)
2 Nasri, Wadie, and Lanouar Charfeddine. "Factors affecting the adoption of Internet banking in Tunisia:
An integration theory of acceptance model and theory of planned behavior." The Journal of High Technology
Management Research 23, no. 1 (2012): 1-14.
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To improve the e-banking facility for customers, commonwealth bank hold timely
strategic meeting3. The best tool to make this meeting successful is the usage of DSS.
Figure 2: How financial institution utilizes DSS
(Source: Fang, Chao, and Marle, 2012, pp. 644)
With increasing population moving towards the e banking facility the DSS is the
powerful tool for decision making. For instance Ditch DSS software which is a web based
service designed by for storing and analyzing the property market of a country4. It stores and
analyzed the commercial properties information like taxation, owner name and the size of the
property which provide a full scale assessment to the banks with their queries related to the bank.
3 Sauter, Vicki L. Decision support systems for business intelligence. John Wiley & Sons, 2014.
4 Fang, Chao, and Franck Marle. "A simulation-based risk network model for decision support in project
risk management." Decision Support Systems 52, no. 3 (2012): 635-644.
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INFORMATICS AND FINANCIAL APPLICATIONS
The DSS software was also very useful in the retail bank which uses the application of the DSS
to manage the queries of the customer and also helped to reduce the operational costs.
Cloud computing in the banking sectors
The cloud computing in the banking sectors has transformed the operation of the IT
industry but bank like commonwealth bank and other financial sectors are still hesitant to use the
cloud services due to lack of security and rising data breaches in the cloud data5. The banks data
are very valuable and confidential and the breach in their system can lead to huge loss of money.
Nowadays banks are also using IT products to extend their business online like the online
payment and e-banking6. In order to carry out these operation cloud application are helpful in
various ways.
Using cloud application will enable them for efficient client service as the data are stored
in cloud it will enable them for faster access of the services of the banking7. The online payment
and various transactions will be faster and efficient. Thus the cloud service is flexible according
to the customer needs.
5 Zissis, Dimitrios, and Dimitrios Lekkas. "Addressing cloud computing security issues." Future
Generation computer systems 28, no. 3 (2012): 583-592.
6 Chang, Victor, Robert John Walters, and Gary Wills. "Financial Clouds and modelling offered by Cloud
Computing Adoption Framework." (2014).
7 Jadeja, Yashpalsinh, and Kirit Modi. "Cloud computing-concepts, architecture and challenges."
In Computing, Electronics and Electrical Technologies (ICCEET), 2012 International Conference on, pp. 877-880.
IEEE, 2012.
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INFORMATICS AND FINANCIAL APPLICATIONS
Figure 3: The changes in the operation in the banking industry using cloud application
(Source: Prasad et al. 2014, pp. 356)
Using cloud service will reduce the extra operational cost of the bank as the management
of the bank data requires no additional cost8. The bank can also utilize the software’s which are
necessary for operation free of cost as cloud contains all the software in it9. Thus additional cost
of storing data and usage of the software is saved using the cloud service.
8 Prasad, Acklesh, Peter Green, and Jon Heales. "On governance structures for the cloud computing
services and assessing their effectiveness." International Journal of Accounting Information Systems 15, no. 4
(2014): 335-356.
9 Chang, Victor, Robert John Walters, and Gary Wills. "The development that leads to the Cloud
Computing Business Framework." International Journal of Information Management 33, no. 3 (2013): 524-538
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INFORMATICS AND FINANCIAL APPLICATIONS
The commonwealth bank of Australia has reported that the usage of the cloud in their
business has reduced the cost and the time invested in standing up a news server has reduces
from thousand dollar and the eight weeks to 25 cents and the eight minutes10.
Cloud computing
models
2011 2012 2013 2014 2015 2016
BaaS 19% 18.75% 18% 18% 17.5% 17.4%
SsaS 28% 21% 20% 18% 17.7% 17.8%
PaaS 50% 33% 30% 28% 26% 21%
IaaS 49% 47% 49.4% 48% 37% 32%
Management and
Secondary
35% 40% 38% 30% 22% 20%
10 Schlagwein, Daniel, Alan Thorogood, and Leslie P. Willcocks. "How Commonwealth Bank of Australia
Gained Benefits Using a Standards-Based, Multi-Provider Cloud Model." MIS Quarterly Executive 13, no. 4 (2014).
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INFORMATICS AND FINANCIAL APPLICATIONS
Figure 4: Graph depicting the usage of various models of cloud computing software
(Source: Created by author)
Conclusion
From the above report it can be concluded that the DSS which is the Decision Support
system (DSS) is the software which is programmed to study and analyze the business data which
can help the businessmen to make decisions in easy way. Its application is more in making
decisions. The banking has huge application in the DSS as the huge and complex data can be
used to predict the revenue of the company and it help them to make better decisions. The figure
in the assignment shows the working of the DSS and in the second figure shows how the
financial organizations use the application of the DSS. The cloud computing system has huge
application in the IT industry but banks are also utilizing the application of the cloud computing
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INFORMATICS AND FINANCIAL APPLICATIONS
as it saves the operational cost of buying software or storing data. The figure 3 shows that the
difference between the operation by not using the cloud computing applications and with using
cloud application. The graph shows the various software of the cloud which has been in demand
in the market for five years it shows that there is a high demand of the cloud software in the
market. Common wealth is also using the cloud services of IBM and HP companies to simplify
its business operation.
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INFORMATICS AND FINANCIAL APPLICATIONS
References
Chang, Victor, Robert John Walters, and Gary Wills. "Financial Clouds and modelling offered
by Cloud Computing Adoption Framework." (2014).
Chang, Victor, Robert John Walters, and Gary Wills. "The development that leads to the Cloud
Computing Business Framework." International Journal of Information Management 33, no. 3
(2013): 524-538.
Fang, Chao, and Franck Marle. "A simulation-based risk network model for decision support in
project risk management." Decision Support Systems 52, no. 3 (2012): 635-644.
Jadeja, Yashpalsinh, and Kirit Modi. "Cloud computing-concepts, architecture and challenges."
In Computing, Electronics and Electrical Technologies (ICCEET), 2012 International
Conference on, pp. 877-880. IEEE, 2012.
Nasri, Wadie, and Lanouar Charfeddine. "Factors affecting the adoption of Internet banking in
Tunisia: An integration theory of acceptance model and theory of planned behavior." The
Journal of High Technology Management Research 23, no. 1 (2012): 1-14.
Prasad, Acklesh, Peter Green, and Jon Heales. "On governance structures for the cloud
computing services and assessing their effectiveness." International Journal of Accounting
Information Systems 15, no. 4 (2014): 335-356.
Sauter, Vicki L. Decision support systems for business intelligence. John Wiley & Sons, 2014.
Student Name: Student Number: 9

INFORMATICS AND FINANCIAL APPLICATIONS
Schlagwein, Daniel, Alan Thorogood, and Leslie P. Willcocks. "How Commonwealth Bank of
Australia Gained Benefits Using a Standards-Based, Multi-Provider Cloud Model." MIS
Quarterly Executive 13, no. 4 (2014).
Shibl, Rania, Meredith Lawley, and Justin Debuse. "Factors influencing decision support system
acceptance." Decision Support Systems 54, no. 2 (2013): 953-961.
Zissis, Dimitrios, and Dimitrios Lekkas. "Addressing cloud computing security issues." Future
Generation computer systems 28, no. 3 (2012): 583-592.
Student Name: Student Number: 10