Network Infrastructure for Cookie Co.

This assignment focuses on developing a plan for upgrading the network infrastructure of Cookie Co., a company experiencing slow data connectivity. The research recommends specific technologies to improve network performance, benefit business operations, and enhance customer satisfaction through efficient service delivery. It explores various aspects of network design, security, and management within the context of Cookie Co.'s needs.

Computer information system
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Executive Summary
In this research it will focus on the Case study of network upgrading for the Cookie Co. This
organization needs some upgrade since they have been frustrated over the years due to the
slow data network connectivity, leading to distorted and unreliable voice calls which has been
significantly been affected by issues of network. In this report, it will focus on the use of the
technologies into the proposed plan for the upgrading of the network for Cookie Co.

Table of Contents
Introduction....................................................................................................................................4
1. Network infrastructure............................................................................................................4
a) The network convergence and unified communications.................................................4
b) LAN types and cabling plan for the head office and branches........................................4
c) WAN connection for the head office and branches.........................................................5
d) Transmission media and connecting devices.................................................................6
e) IP and DNS management...............................................................................................6
2. Networked services...................................................................................................................7
Intranet:..................................................................................................................................7
Extranet:.................................................................................................................................7
VOIP:......................................................................................................................................8
Email:......................................................................................................................................8
3a) Data Processing Facilities.......................................................................................................8
Data centers:..........................................................................................................................8
Cloud:.....................................................................................................................................9
3 b) Data processing model...........................................................................................................9
P2P:........................................................................................................................................9
Conclusion.....................................................................................................................................9
References..................................................................................................................................10

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Introduction
Cookie Co. is a chain store for the cookies that has business all around the country. However, of
recent they have been frustrated from the slow data networks connectivity, as well as distorted
and unreliable voice call as a result of the issues in the network which has been a challenge to
both the clients and the staff (Archiving, 2015). The organization is seeking a fresh design in
regards to their information technology infrastructure particularly on networking to be able to
support all their business functions and for the growth of the business. This report, it will focus
on the solutions and the recommendation in regards to the future network infrastructure for
the Cookie Co.
1. Network infrastructure
a) The network convergence and unified communications.
The communication between the computers usually depends on the working of the network
infrastructure. Without such kind of the network, the organization will not be able to access
other computers from the machine nor surf the internet (Archiving, 2015). The unified
communications will consists of the hardware which include at least one network switch as well
as network cables to be able to connect all the computers as well as the printers with one
another (Yuen, 2013). When it comes to the network they will be Wi-Fi-enabled and they will
cover few meters to the entire organizations so that each department could access the
internet. This technology is useful to the business operations as well as the customer
satisfaction. On the part of the organization they would benefit when it comes to how the
communication will be relayed. On the part of the customers with the infrastructure in place
especially on the network convergence they can be able to make easily the voice calls and raise
their concerns in regards to a given product.
b) LAN types and cabling plan for the head office and branches
The local area network is the system that connect various computers in office. The LAN usually
consist of the computers in addition to the peripheral devices which are linked to the local
domain server (Laudon and Laudon, 2016). Presently there would be a network logical structure
diagram that would be designed to highlights precisely how the logical organization of the
network. The diagram might emphasizes the basic devices along with the zones such as LAN,
DMZ as well as the group (Jones, 2014). On the LAN it might visualize the communication
techniques of the LAN, in addition to the network arrangement in the office. This technology
would be useful in the head office and the branch office when it comes to the connection of the
computers so that the employees could communicate effectively.

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Figure 1: The diagram shows the how LAN interconnect the computers and devices in the head
office and branch.
The type of LAN they intend to use will be bus logical topology which is used for the data
communication as well as support by the ieee 802.3 standard (Ghezzi, Cortimiglia and Frank,
2015). In all the nodes they will share on the common line. The transmission would occur in
both of the directions on the common line rather than in one particular direction, as compared
to the ring topology (Galliers and Leidner, 2014). When one of the nodes transmit all the other
nodes receive the transmission at the approximately the same period.
c) WAN connection for the head office and branches
Setting up a branch office is the most-effective way for the business to be able to put people on
the ground in a given region. To be able to connect the head office and the branches the
organization will have a dedicated lines between the sites and the internet connection for each
site (Ghezzi, Cortimiglia and Frank, 2015). Moreover, they will connect to the XCH server
through use of the dedicated line. The new WAN services which will be used will be 3G wireless
and the metro Ethernet. To manage the requirement of the common WAN services should be
obtainable in both of the branch office along with the WAN aggregation routers which are
located within the data centers and the site of the organization (Jones, 2014).

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Figure 2: The diagram shows the layout of the WAN connection of the headquarters and the
branches.
d) Transmission media and connecting devices
The transmission media are the physical pathways which will be used to connect the devices
such as the computers as well as individuals on the network. Some of the media used for the
connection of the devices are wireless, which will include the radio frequencies, as well as the
satellite (Jones, 2014). The deployment of the wireless media is beneficial to the operation of
the business since it is much faster and less costly than the deployment of the cable, especially
to where there is no or even little infrastructure. Moreover, the wireless is also advantageous
particularly to the environmental circumstances which makes it impossible or even cost-
prohibitive to use cable (Jones, 2014). Moreover, the wireless transmission devices support
much lower data rates for the branch and the head office than the wired solutions.
e) IP and DNS management
The DNS is a service which translate the domain names into the IP addresses. The management
of the DNS is important for the organization website. The internet is based on the IP addresses.
The domain names are usually in alphabetic, which makes it much easier to remember, hence
every time a domain names has been used the DNS service should translate the name to the
corresponding IP address (Rainer, Prince and Watson, 2014). The new information

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infrastructure will ensure that there is a web management in place to be able to take the
responsibility of all the aspects of the name of the Domain name for the clients, and that the
correct name is pointing in the correct server thus ensuring that the visitors type in domain
name in which the correct website would be rendered. This is beneficial to the organization in
their operation and the satisfaction of the client in a number of ways. On the part of the client
they would be able to access easily the website for the organization and be able to focus on the
product which they intend to make an order, this ensures there is an efficient communication
between the client and the organization. On the part of the organization they will address on
the needs of the clients much quicker as comparison to the traditional methods they used. The
management of the DNS would ensure that the domain names are current and they are paid
up, which would prevent the site from going down for this reason. There would be expertise
professionals who would be employed to monitor on the system on this aspect. Moreover, they
would also manage various records which ensures that the email are found and they are stored
on the various servers to the website. Therefore, the aspect of the DNS management is to
ensure that there are no DNS issues when rendering on the needs of the clients.
2. Networked services
The organization could employ the following networking technologies to their network services
email, intranet, VOIP and Extranet.
Intranet:
This is the private network which would only be accessible to the employees in the
organization. There would be a range of the information as well as services from the
organization internal information technology system which are available and not accessible by
the public (Yuen, 2013). This wide intranet would be beneficial to the processes of the business
since it would serve as a focal point for the internal communication as well as collaboration
between the head office and the branches (O'Brien and Marakas, 2005). This would provide a
single starting point of accessing the internal as well as external resources. The simplest form of
the intranet could be establish with the technologies for the local area networks as well as the
wide area networks.
Extranet:
The extranet is the regulated private network that is permits the use of the partners, vendors in
addition to the supplier or even approved number of the clients. The extranet is comparable to
the DMZ because it provides an access to the needed services for the parties that are
authorized, without giving them use of the company entire system. This networked services is
beneficial to both the business and the satisfaction of the customers (Jouini, Rabai and Aissa,
2014). On the part of the customer they would have access to the services they need from the
organization. This is significant on the part of the customer since they can inquire on any service
they want and see its availability (Laudon and Laudon, 2016). On the part of the business
operation it is significant there is exchange of the large volume of the data through the use of
the Electronic Data Interchange, they are able to collaborate especially between the head office
and the branches. Additionally, they can also share product catalogs exclusively to the trade
partners.

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VOIP:
It stands for the voice over internet protocol. This is an alternate method of making the phone
calls which is often cost effective or perhaps completely free. When it comes to Cookie Business
they have slow data network connectivity, that is compounded by the distorted along with
undependable voice calls because of the issue on the network, hence, use of VOIP would be
beneficial to the organization especially on the voice calls made by the clients in regards to
inquiry of the products and services they offer (Jouini, Rabai and Aissa, 2014). The VOIP has
been named the most successful technology for the last decade. This networked service has
various advantage to the process of the business as well as satisfaction of the clients. The
organization should turn to the VOIP technology because of its low cost. In the business, VOIP
is a way of cutting down the communication cost, it also add more features when it comes to
communication as well as the interaction between the employees and the clients, thus they can
render the system more efficient and better quality in service delivery(Warf, 2013). The VOIP
has revolutionized on the voice calling globally, and it is a fun way to communicate especially
through the computers and the mobile devices for free (Laudon and Laudon, 2016). This would
surely bring satisfaction to the clients since they may not even pay anything when making the
voice calls to Cookie Co. to make an order or even obtain information.
Email:
This networked service is a method for exchanging of the messages between individuals
electronically. The email can operate across the computer networks that are today is primarily
the internet. The use of the email will be beneficial especially to the operation of the head
office and the branches in that it reduces geographic barriers for the business since they are
able to communicate (Kaur and Aggrawal, 2013). The employees from around the world they
can communicate regardless of the location. Moreover, the email lower the costs especially
when moving communication from the physical mail to email could result in significant savings
when it comes to the postage costs, shipping supplies as well as the employees resources.
Additionally, the business could decrease on the customer services support costs when they
focus on email customer support options as compared to the phone based services.
3a) Data Processing Facilities
The organization can utilize various data processing facilities which could be used to store their
data through data centers and use of the cloud database.
Data centers:
This is the facility which is used to house the computer system as well as other associated
components for instance telecommunications and storage systems. It usually includes the
telecommunications as well as the storage systems. The data center centralizes the
organizations information technology functions and equipment, in which stores, manages in
addition to disseminate its data (Meyer, Howard Jr and Loofbourrow, 2017). The data center
would house the network critical system which are essential to the continuity of the daily
operations in the business (Harrison, Free Stream Media Corp., 2016). The data center which
the business needs should be built for the cloud service provider which needs to gratify the
facility, infrastructure in addition to the security requirement which will differ from the
complete private data center. An effective data center is going to be achieved through the
balanced investment in the organization and which equipment are housed (Yuen, 2013). This

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data center will be beneficial to the operation of the business since it will house all the data
within the organization and protect it from any damage.
Cloud:
This is an information technology model which allows ubiquitous access to the shared pools of
the configurable assets that can be provisioned with the minimal management effort, more
regularly over internet. The cloud allows the users as well as the enterprises with numerous
computing functionality to be able to store and process the data either in the privately owned
cloud or even the third party server that is situated in the data centers .This technology will be
beneficial to the organization because they will be able to share resources and be able to
achieve a coherence and economy of scale (Vasilakos, Zhang and Spyropoulos, 2016).
Moreover, the business will be able to minimize up-front information technology infrastructure
costs. It will enable the business to focus more on their core businesses aspects rather than
expanding on the resources on the infrastructure of the resource as well as maintenance.
3 b) Data processing model.
P2P:
This is a networking technology which is a distributed application architecture that will
partitions on the tasks or perhaps the workloads which is between the peers. The peers are
privileged equally, in the application. The peer generally make the part of their resources for
instance, the disk storage and the network bandwidth, that is accessible to the other network
participants. The peers are both suppliers along with consumers of the resources, in the
contrast to the traditional client server model that the consumption and the supply of the
resources has been divided. This model would be beneficial to the operation of the business
since it would bring in unique resource as well as capabilities to the virtual community hence
empowering it to engage to the greater tasks which are beyond those which are accomplished
by personal peers.
Conclusion
In this research it has focused on the use of the technologies into the proposed plan for the
future network infrastructure for the Cookie Co. The organization has been encountering
frustration from the slow data network connectivity. In this research it has provided
recommendations on the best technologies which they could use to effectively benefit the
business operations, as well as enhance customer satisfaction through effectively delivery of
the services.

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References
Archiving, D., 2015. Networked Services. Steinmetz Archive Codebook P, 1655.
Galliers, R.D. and Leidner, D.E. eds., 2014. Strategic information management: challenges and
strategies in managing information systems. Routledge.
Ghezzi, A., Cortimiglia, M.N. and Frank, A.G., 2015. Strategy and business model design in
dynamic telecommunications industries: A study on Italian mobile network operators.
Technological Forecasting and Social Change, 90, pp.346-354.
Harrison, D., Free Stream Media Corp., 2016. Discovery, access control, and communication
with networked services. U.S. Patent Application 15/011,696.
Jones, C.B., 2014. Geographical information systems and computer cartography. Routledge.
Jouini, M., Rabai, L.B.A. and Aissa, A.B., 2014. Classification of security threats in information
systems. Procedia Computer Science, 32, pp.489-496.
Kaur, B.P. and Aggrawal, H., 2013. Exploration of success factors of information system.
International Journal of computer science issues, 10(1), pp.226-235.
Laudon, K.C. and Laudon, J.P., 2016. Management information system. Pearson Education India.
Meyer, G.R., Howard Jr, A.R. and Loofbourrow, W., Apple Inc., 2017. System and method for
passive detection and context sensitive notification of upgrade availability for computer
information. U.S. Patent 9,678,734.
O'Brien, J.A. and Marakas, G., 2005. Introduction to information systems. McGraw-Hill, Inc..
Rainer, R.K., Prince, B. and Watson, H.J., 2014. Management Information Systems. Wiley
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Takakura, H., Gershnik, A., Beaver, B. and McCoy, C., Sony Corporation and Sony Electronics
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Vasilakos, A.V., Zhang, Y. and Spyropoulos, T. eds., 2016. Delay tolerant networks: Protocols and
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Warf, B., 2013. Introduction. In Global Geographies of the Internet (pp. 1-7). Springer
Netherlands.

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Yuen, J.H. ed., 2013. Deep space telecommunications systems engineering. Springer Science &
Business Media.