Assignment Critical Analysis of a Project Management Plan (PMP)
Added on -2019-09-19
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Assignment 2: Critical Analysis of a Project Management Plan (PMP) Student Name: Student ID: Course Name: Course ID: Faculty Name: University Name:
1 Executive Summary The current report is the critical analysis of the project management plan developed for the Hilton Hotel. The project plan of the hotel is to implement automated mechanism to operate the various electronic appliances within the hotel such as television, water geyser, doors, windows, curtains, and others such electronic elements. Moreover, the taste and preferences of the customer will be recorded during booking such as preferred room temperature, food choice, and others. The goal is to completely customise the room as per customer preferences. The new automation will be done by integrating the existing (or new compatible) appliances with the android and iOS operating system. This will allow the customers to manage the system through their smartphones. It will increase the ease of staying at the hotel. This is being done to counter the increasing market competition and to attract more customers. Initially, the project will be implemented in one of the hotels, and after considerable success, it will be furthered in other hotels of the organization. The findings from the project plan assessment are that there are many important aspects that are missing in the plan such as proper risk mitigation, detailed procurement planning and others. The emphasis has been given on increasing the communication and feedback mechanism by introducing agile method of plan instead of waterfall. Along with that, the project management components have been suggested to be filled to ensure effective project completion.
2 Table of Contents Executive Summary...................................................................................................................1 Introduction................................................................................................................................3 Project Background....................................................................................................................4 Audience and Structure of Project Management Plan...............................................................4 Intended audience to PM Plan................................................................................................5 Alternatives for PM Plan........................................................................................................6 Project Management Plan..........................................................................................................7 Conclusions..............................................................................................................................11 Recommendations....................................................................................................................12 List of references......................................................................................................................14 Appendices...............................................................................................................................15 Appendix I: Project Management Plan................................................................................15 Appendix II: Gantt chart......................................................................................................16 Appendix III: Project Human Resource...............................................................................18 Appendix IV: Project Communications...............................................................................19 Appendix V: Project Risk....................................................................................................20
3 Introduction The paper is concerned with the assessment of the project management plan that has been selected for the Hilton Hotels. The project management plan for the hotel has been developed and is expected to be implemented in the days to come. This paper will analyse the developed plan and the elements that were considered along with the improvement areas. The analysis has been done in considering the theories that have been developed in relation to the project management plan. Hilton Hotels and Restaurants is a big chain of hotels started by Conrad Hotel in 1919. The purpose of the project management plan developed for this hotel is to implement the system that would be fully automated such as automated room lighting system, auto-temperature adjustment, alarm system, automated television, and other things. The expectation is to install a system that is fully integrated and can be managed through the smartphones of the customers and also from the central control room of the individual hotels. The appendix I shows the activities that were defined for this project along with the deadline for each of the activities. The use of MS Project Software was facilitated to develop the plan and schedule the activities. The second chapter of this report gives brief introduction of the project considered for the assessment. The third chapter discusses the audience and the structure of the project plan and whether there exists any alternatives for the existing plan. The fourth chapter analyses the contents of the project management plan such as scope, schedules, etc. The fifth and sixth chapter concludes the paper and recommends appropriate elements for the plan respectively.
4 Project Background The project management plan has been developed for the Hilton Hotels chain. The competition in the market is gradually increasing and it has become important for this hotel to constantly upgrade to stay ahead of the competition (Holjevac, 2003). Therefore, the organization has planned to upgrade the facilities within the hotels by considering the technologically advanced equipment. The plan is to install fully automatic system within the hotels that will take care of the ac, television, doors, windows, heater, water geyser, and booking system that considers customer’s preference prior to their arrival. The integration of these elements will be done for the android and iOS based smartphones, and for windows. These operating systems are prevalently used by the masses and can capture large part of the customer base. The project will be implemented in one of the hotels prior to beginning the phased implementation to the other hotels around the world. The plan that has been developed is for the one hotel initially. The investment in the project is from the hotel owner Conrad. There are various aspects of plan considered for the effective implementation, namely, project integration (to ensure effective integration of all aspects of the project), scope management (to define the premise of the project), time management (to define time for each activity to effective tracking), cost and quality management, human resource management, communication management, risk and procurement management (Dick et al, 1996). Audience and Structure of Project Management Plan This chapter analyses the audience of the plan developed for the hotel chain and whether there is any alternatives for this plan.
5 Intended audience to PM Plan The audience or the individuals for whom the project is to be developed are an integral part of any project management plan (Guide, 2004). If the audience of the plan is considered and not the actual implemented project, then it can be stated that the target audience is wide. It includes hotel management, the individuals who are working on the project (project manager and project team), and board of directors. The final users of the project will be the employees and the customers of the hotels who will be actually using the system on daily basis. The audience is expected to know whether the developed plan will be successfully implemented within the defined budget and timeframe. The major concern can be expected from the audience who is going to invest in the project, which is the board of directors. Another important audience is the investor group whose money will be invested in the development of this project (Cleland, 1986). The main concern would be to know that whether the plan will bring any return as expected. Apart from that, they would like to know whether the elements considered in the project are sufficient enough for the effective implementation of the project. The plan should provide the timeline within which the project will be completed (Guide, 2004). This will ensure that the stakeholders prepare themselves accordingly for the expected results from the new implementation. Another aspect is the presence of the budget within the plan. The concerned audience would like to know the amount that is to be invested in the project and whether they are willing to invest that much amount. The budget and timeline is followed by the activities that are to be conducted in the project. The upper management and the board of directors will be concerned with the macro view of the project plan only such as things to be implemented (automated appliances accessible through the smartphones and computers). On the other hand, the project team will be concerned with the specific details of the activities along with who will be working on each activity and when. As visible from the Appendix I, all these information are present in the table derived from the MS Project.
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