Assignment Critical Analysis of a Project Management Plan (PMP)

Assignment 2: Critical Analysis of a Project Management Plan
(PMP)
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1
Executive Summary
The current report is the critical analysis of the project management plan developed for the
Hilton Hotel. The project plan of the hotel is to implement automated mechanism to operate
the various electronic appliances within the hotel such as television, water geyser, doors,
windows, curtains, and others such electronic elements. Moreover, the taste and preferences
of the customer will be recorded during booking such as preferred room temperature, food
choice, and others. The goal is to completely customise the room as per customer
preferences. The new automation will be done by integrating the existing (or new compatible)
appliances with the android and iOS operating system. This will allow the customers to
manage the system through their smartphones. It will increase the ease of staying at the hotel.
This is being done to counter the increasing market competition and to attract more
customers. Initially, the project will be implemented in one of the hotels, and after
considerable success, it will be furthered in other hotels of the organization. The findings
from the project plan assessment are that there are many important aspects that are missing in
the plan such as proper risk mitigation, detailed procurement planning and others. The
emphasis has been given on increasing the communication and feedback mechanism by
introducing agile method of plan instead of waterfall. Along with that, the project
management components have been suggested to be filled to ensure effective project
completion.

2
Table of Contents
Executive Summary...................................................................................................................1
Introduction................................................................................................................................3
Project Background....................................................................................................................4
Audience and Structure of Project Management Plan...............................................................4
Intended audience to PM Plan................................................................................................5
Alternatives for PM Plan........................................................................................................6
Project Management Plan..........................................................................................................7
Conclusions..............................................................................................................................11
Recommendations....................................................................................................................12
List of references......................................................................................................................14
Appendices...............................................................................................................................15
Appendix I: Project Management Plan................................................................................15
Appendix II: Gantt chart......................................................................................................16
Appendix III: Project Human Resource...............................................................................18
Appendix IV: Project Communications...............................................................................19
Appendix V: Project Risk....................................................................................................20

3
Introduction
The paper is concerned with the assessment of the project management plan that has been
selected for the Hilton Hotels. The project management plan for the hotel has been developed
and is expected to be implemented in the days to come. This paper will analyse the developed
plan and the elements that were considered along with the improvement areas. The analysis
has been done in considering the theories that have been developed in relation to the project
management plan.
Hilton Hotels and Restaurants is a big chain of hotels started by Conrad Hotel in 1919. The
purpose of the project management plan developed for this hotel is to implement the system
that would be fully automated such as automated room lighting system, auto-temperature
adjustment, alarm system, automated television, and other things. The expectation is to install
a system that is fully integrated and can be managed through the smartphones of the
customers and also from the central control room of the individual hotels. The appendix I
shows the activities that were defined for this project along with the deadline for each of the
activities. The use of MS Project Software was facilitated to develop the plan and schedule
the activities.
The second chapter of this report gives brief introduction of the project considered for the
assessment. The third chapter discusses the audience and the structure of the project plan and
whether there exists any alternatives for the existing plan. The fourth chapter analyses the
contents of the project management plan such as scope, schedules, etc. The fifth and sixth
chapter concludes the paper and recommends appropriate elements for the plan respectively.

4
Project Background
The project management plan has been developed for the Hilton Hotels chain. The
competition in the market is gradually increasing and it has become important for this hotel to
constantly upgrade to stay ahead of the competition (Holjevac, 2003). Therefore, the
organization has planned to upgrade the facilities within the hotels by considering the
technologically advanced equipment. The plan is to install fully automatic system within the
hotels that will take care of the ac, television, doors, windows, heater, water geyser, and
booking system that considers customer’s preference prior to their arrival. The integration of
these elements will be done for the android and iOS based smartphones, and for windows.
These operating systems are prevalently used by the masses and can capture large part of the
customer base.
The project will be implemented in one of the hotels prior to beginning the phased
implementation to the other hotels around the world. The plan that has been developed is for
the one hotel initially. The investment in the project is from the hotel owner Conrad. There
are various aspects of plan considered for the effective implementation, namely, project
integration (to ensure effective integration of all aspects of the project), scope management
(to define the premise of the project), time management (to define time for each activity to
effective tracking), cost and quality management, human resource management,
communication management, risk and procurement management (Dick et al, 1996).
Audience and Structure of Project Management Plan
This chapter analyses the audience of the plan developed for the hotel chain and whether
there is any alternatives for this plan.

5
Intended audience to PM Plan
The audience or the individuals for whom the project is to be developed are an integral part
of any project management plan (Guide, 2004). If the audience of the plan is considered and
not the actual implemented project, then it can be stated that the target audience is wide. It
includes hotel management, the individuals who are working on the project (project manager
and project team), and board of directors. The final users of the project will be the employees
and the customers of the hotels who will be actually using the system on daily basis. The
audience is expected to know whether the developed plan will be successfully implemented
within the defined budget and timeframe. The major concern can be expected from the
audience who is going to invest in the project, which is the board of directors. Another
important audience is the investor group whose money will be invested in the development of
this project (Cleland, 1986). The main concern would be to know that whether the plan will
bring any return as expected. Apart from that, they would like to know whether the elements
considered in the project are sufficient enough for the effective implementation of the project.
The plan should provide the timeline within which the project will be completed (Guide,
2004). This will ensure that the stakeholders prepare themselves accordingly for the expected
results from the new implementation. Another aspect is the presence of the budget within the
plan. The concerned audience would like to know the amount that is to be invested in the
project and whether they are willing to invest that much amount. The budget and timeline is
followed by the activities that are to be conducted in the project. The upper management and
the board of directors will be concerned with the macro view of the project plan only such as
things to be implemented (automated appliances accessible through the smartphones and
computers). On the other hand, the project team will be concerned with the specific details of
the activities along with who will be working on each activity and when. As visible from the
Appendix I, all these information are present in the table derived from the MS Project.