Assignment | Cultural Diversity
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Added on 2020-05-11
Assignment | Cultural Diversity
Added on 2020-05-11
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Running head: CULTURAL DIVERSITY 1CUTURAL DIVERSITYStudents’ nameLecturer’s nameInstitution of affiliation
CULTURAL DIVERSITY 2Assessment 1Q1.The three different cultural groups are1)Maori2)Paheka3)Chinese New ZealandersThe cultural groups have different cultural languages. The Maori group speaks Te Reo Maori while the Paheka speak English as the Chinese New Zealanders speak the Chinese language.Traditionally the Maori women used to be house wives and farm keepers while Maoris men usedto be the heads of the family and the providers (Liu, & Sibley, 2006). In Peheka there were no defined roles for any specific gender, this mean women wereall rounded on the roles to play just as men. This has encroached into Maori’s culture today since there is no role played by any specific gender currently in the community. In Chinese group family was the basic unit of the society. Women main role was taking care of the household and raising the children. They were charged with the responsibility of upholding morals of the society. Men in Chinese group were the heads of the family.Employees from different culture may analyze matters at hand in different ways. This help in providing the organization with vast knowledge. A negative impact of the cultural diversity is brought about by different languages. People speaking the same language tend to group themselves together while isolating others (Banks, 2015). This will affect the productivity of the organization negatively. For example someone speaking Te Reo Maori may not feel free to open up to a health care officer speaking English.
CULTURAL DIVERSITY 3Q2 stigma and discriminationDiscrimination and stigma happen to different persons for different reasons. These have diverse effects on the person undergoing the health care treatment. The following are the effects of cultural stigma and discrimination:Person not feeling comfortable with communicating openly and honestly about themselves, their situation, their health, and their support needs.Individual getting little support from family and friends.Person feeling more likely to receive abuse or poor treatment.Person not being able to earn a living.When a person does not have enough knowledge of a culture in the community, he or she may feel discriminated or stigmatized hence not be comfortable communicating openly and honestly. For instance a person suffering from HIV and Aids will not be free to share these information so as to receive quality services from the health care personnel. This leads to the person not receiving services or receiving the wrong services.A foreigner who has not learnt the tradition of a community may not have many people to share with. This makes them lonely and feel left out in the community. It may affect negatively on the service delivery of a health care personnel trying to give a lot of attention and support to an individual the he or she lacks from the family and friends. Task 2Q1 strategies to support cultural diversity and maintain culturally safe environment in the workplaceThere are different strategies which can be employed to support cultural diversity in the work place, among them is communication strategy, language used and the contributing to the cultural diversity.a)Communication strategy. Communication is an important way to pass information. In a multicultural society the communication of ideas is vital to the support to cultural diversity because different persons are brought up differently in different cultural backgrounds and are taught to present ideas differently. In a work place one should learn
CULTURAL DIVERSITY 4to practice active listening, to maintain personal touch, watch the nonverbal communication, keep open mind and have knowledge of other people’s cultural background. This can be achieved by asking relevant questions that will help one understand what things are important to a person? How the family operates? And how a person feels about certain issues?b)Language that is used. In a multi-cultural society, different persons have different culturalorigins, some with different mother language. There should be a common language of communication that is understood by almost everybody in an organization (Ward, &Masgoret, 2008). This will help in the promotion of understanding among individuals and hence promote cultural diversity in a multi-cultural work place.A health care officer should use the appropriate language when dealing with a client. Thiscan be employed by avoiding abusive language that may view a person from the angle of being a burden to the society. The health officer should avoid referring the client by the nature of the diseases they are suffering from.c)Contributing to the cultural diversity at ones work place. In a multi-cultural society each individual has unique cultural background. When cultural backgrounds are shared they impact positively on promoting the cultural diversity. One should be a role model to the colleagues by contributing positively towards the organization culture. For example, sharing simple things such as traditional practices is interesting and attract others to open up and share their individual cultural experiences hence promoting the cultural diversity. A health officer who shares cultural experiences with a client makes the client to open up more information hence delivering quality services.Q2 i)How did the strategy establish and maintain a cultural safe environment and support cultural diversity.a)Communication strategy. Communication helped in exchanging information hence enabling people share wonderful cultural experiences. This ensured that there is equality in the service delivery to people from different cultural backgrounds.
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