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Patient Safety Culture Improvement Project

   

Added on  2020-03-02

7 Pages2748 Words64 Views
Leadership ManagementHealthcare and Research
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MSc Year 2: Project ProposalStudent NameStudent IDWord Count (Guide is 1,500)Draft Dissertation TitleImproving standard of safety healthcare service through asafety culture management process in a hospital SaudiArabiaANALYSINGSTRATEGIES AND METHODS FOR IMPROVINGPATIENT SAFETY CULTURE IN HOSPITAL(Please check your intended approach)Full ImplementationProject Implementation Plan ANALYZING TRATEGIES AND METHODS FOR IMPROVING PAIENT SAFETYCULTURE IN HOSPITAL, SAUDI ARABIAORGANIZATION BACKGROUNDThe hospital is a public health institution funded by the Saudi Arabia government and locatedthe Central Region. The hospital specializes on curing common diseases affecting youngchildren as well as taking care of the patients with these kinds of diseases and healthconditions, it has been operational for more than 50 years now since it was started back in1960. The hospital has evolved from offering just care services to offering additional serviceslike surgical operations especially for the children with chronic diseases like diabetes, cancerand heart diseases. The hospital has developed and improved since it was started. Forinstance, its employee numbers has increased year after year and currently having around2000 employees, including the doctors, nurses and other workers.
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Mission StatementThe hospital’s mission is to provide quality and efficient healthcare services and healingenvironment by availing effective healthcare facilities to the community children and theirfamilies with the believe that each one of them is bound to have good health condition topromote and achieve community development and growth.Vision StatementTo be the leading healthcare service and healthcare program providers in the region,meeting not only the children but also the other community members and taking care oftheir health care needs with effectiveness and generosity.2. Describe the change you hope to implement:What is the current situation? CHANGE IMPLEMENTATIONThe patient safety was identified as of the main aims and purposes of quality healthcaremanagement that interrelate directly with high quality healthcare service in a healthcareinstitution.Patient safety basically refers to the prevention of unwanted situations or accidents that maytake place when treating a patient (Hofoss and Deilkås, 2008). The main purpose forencouraging patient safety standards, is to reduce the consequences that come in handy ifpatient safety is not exercised, e.g. deaths, failure to recover etc. patient safety is one of themain aspects that a health institution should focus on and ensure that it exists and is apriority(Brown, 2016). Health care industry is often considered to be a high risk industrysimply because of the morbidity and mortality aspects that are involved with it. According toElder et al, 2007, patient safety culture of any hospital play a main role to ensuring patientsafety. Therefore, in order to reduce these risks, the industry should always evaluate andanalyse the safety culture of the organization especially among the employees to ensurepatient safety is strong and efficient (Feng et al, 2008& Bishop and Boyle, 2016).Recently, the patient flow has decreased due to the decline in effective and efficient patientcare culture. This has been as a result of ineffective management culture, poor employeemanagement, outdated technological advancement and poor patient management in general.
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A patient safety survey has proved these are the attributors of the declining patient safetyculture, which has currently dropped by 20, 000 patients per year. To be precise, the hospitalcurrently is often involved in medication errors caused by ineffective patient examination,encourage fast needed operations leading to surgical complications, nurses diagnose patients,often uses handoff communication method and lack of interoperability among other things.Therefore, it is important that this kind of culture is changed or improved for the better.Desired SituationPatient safety is one of the most addressed and crucial aspect of a healthcare institution.Safety culture survey and research has become one of the most commonly used tools toevaluate and analyse a hospital’s performance when it comes to patient safety. Therefore, inthis case, besides focusing on promoting patient safety culture through improvising newstrategies or improving the already existing methods on safety culture, the project will also:improve the communication process and structure in the hospital, increase the knowledge andskills of the employee in relation to patient safety, introduce new modern and improvedtechnology to use to support patient safety and improve the service quality which willincrease patient flow and recovery rates among other things.Process of AchievementThe project will concentrate only on improving or changing the strategies and methods being used currently by the hospitals to effect patient safety and the cultural practices. This will be achieved by increasing the staff accountability standards, increasing the quality standards of their roles and responsibilities in general, implementing modern technological appliances andmachines, increasing the management standards of the management team and improving the overall techniques used to offer patient safety in the hospital. The strategies to be used in achieving these specific methods will include: conducting training and carrying out educationconferences every month to equip the nurses, doctors and other employee with more knowledge on patient safety, raising the rates for which every employee must reach in order for them to be reach during their performance appraisal examinations of every year, installingof the modern technological equipment as well as training the employees on how to use them and lastly hiring more qualified and skilled managers as well as training the existing hospital management team to improve their management techniques and methods. By implementing these aspects, the hospital will be in a position to transform the patient safety culture by simply increasing the standards of every service and action being carried out at every moment.
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