Business Process Management Assignment (Doc)
Added on - 21 Apr 2020
Running head: BUSINESS PROCESS MANAGEMENTBusiness Process ManagementName of the StudentName of the UniversityAuthor’s Note
1BUSINESS PROCESS MANAGEMENTQuestion 1: What are the elements and or capabilities of BPM Maturity?Business Process Maturity Model or popularly known as BPMM is an evolutionaryprocess introduced by Phil Crosby in 1979 in his world famous work “Quality is Free”. It isa process that guides the organisations in their path of development from immature,unpredictable business activity to a mature and disciplined one. Adapting this model can helpthe business to fill an unmet market requirement by identifying the risks followed byproviding a roadmap for making improvements. It identifies six core elements of businessthat areStrategic Alignment, Governance, Methods, Information Technology, PeopleandCulture.Strategic Alignment –This is a synchronised coordination between organisational prioritiesand enterprise process. It further enables continual and effective action for improvingbusiness performance. It requires a designed execution of the process. The management andmeasurement of the process should be aligned with the strategic priorities and the strategicsituation. This eventually offers opportunities of informing the design of the strategy leads tothe process-enabled strategies.Governance –An appropriate and transparent accountability referring to the roles andresponsibilities of BPM is established with the help of this element. It further guides theprocess related actions by designing a decision-making and rewarding process.Methods –The process of lifecycle and BPM initiatives supported by the methods that arethe set of techniques and tools.Information Technology –BPM relates IT solution with the contemporary traditionalanalysis process and modelling to increase the process awareness. It refers to the explicitunderstanding capability of the software to identify the requirements of executing theprocess.
2BUSINESS PROCESS MANAGEMENTPeople –This is the most prioritised component of BPM. These are the people facilitates inimproving the business performance by implementing their understanding, process andprocess management skills. knowledge in the process of improving the business performance.This further identifying the human capital of an establishment and its ecosystem.Culture –This is the collective values and beliefs of process cantered organisations. This is asignificant determinant of the success of BPM, which creates facilitating environmentcompetent with various BPM initiatives.We can conclude that these core elements of BPM are the determinants of the successif BPM maturity model is implemented any business organisation.Question 2: What is the value of BPM Maturity assessment?Minonne and Turner (2012) states that the BPM Maturity model includes the analysis,modelling, implementation, execution, monitoring and continuous modification of businessprocess. The BPM maturity model offers any organisation a wide range of assistance andpotential. It offers an open-standard plan for evaluating the procedure of maturity and guidesthe business process improvement, which is currently being promoted as an OMG standardby the Business Process Management Steering Committee within the Objective ManagementGroup. BPMM can be utilised in any organisation belonging form any industry to attain itsmaturity. However, general awareness of BPMM in organisations is almost non existent. Thedata gathered from a German-speaking region of Europe reflects that the present perspectiveof business discipline identified the benefits of business process management and theopportunities of business in outsourcing. However, the work carried out by Tarhan, Turetkenand Reijers (2016) identifies the scarcity of the validity and usefulness of BPMM. It is mainlydue to the inappropriate implementation of BPMM in the business organisations that resultinginto failure in the business. Röglinger, Pöppelbuß and Becker (2012) identifies the limitations