Effective Time Management and Team Development

This assignment focuses on developing essential skills for a manager, including effective time management, understanding the importance of teamwork, and applying theoretical concepts to real-world scenarios. It covers topics such as time management tools, team roles, stages of team development, and techniques for achieving team goals. The assignment requires in-depth analysis and application of theoretical concepts to specific situations, making it an ideal resource for students looking to improve their management skills.

EMPLOYABILITY SKILL

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
1.1 Description on develop set of own responsibilities and performance objectives.................1
1.2 Evaluation on own effectiveness against defined objectives................................................2
1.3 Provide recommendation for improvement..........................................................................3
1.4 Explain motivational techniques that can be used to improve quality of performance........3
TASK 2 ...........................................................................................................................................5
2.1 Define solution to work based problem................................................................................5
2.2 Letter to senior management authorities and communicate in variety of styles and in
appropriate manner......................................................................................................................6
2.3 Identification on strategies of effective time management...................................................7
TASK 3 ...........................................................................................................................................8
3.1 Explanation on roles play in team and how together to achieve shared goals......................8
3.2 Description on team dynamics..............................................................................................9
3.3 Define alternative ways to complete task and to achieve team goals...................................9
TASK 4 .........................................................................................................................................10
4.1 Evaluation on tools and methods for developing solution to problem................................10
4.2 Define appropriate strategy for resolving problem of labour turnover...............................11
4.3 Evaluation on potential impact on business of implementing strategy. .............................11
CONCLUSION .............................................................................................................................12
REFERENCES..............................................................................................................................13

INTRODUCTION
Employability skills can be referred as set of skills and behaviours that are crucial for
every job (Ismail and Mohammed, 2015). It can be called as soft, foundation, work readiness, job
readiness skills. This is considered as essential for many job position and also become necessary
for an individual employment success at any level of business environment. In short, this skill
will be comprised of things as set of achievements, understanding and personal attributes.
The present report will look over business activities of Travelogue hotel UK, it is private
company operates in hotels and hospitality industry throughout the UK. It is largest chain in
United Kingdom and this enterprise takes initiatives to provide quality services to customers.
Furthermore, assignment will include the following things as to develop set of own
responsibilities and performance objectives, effectiveness against defined objectives, motivation
techniques to improve quality performance of employees, solution to work based problem and
effective time management strategies.
Lastly, report will focus over team dynamics and appropriate strategies for resolving
issues relates with labour turnover and potential impact of implementation of strategies.
TASK 1
1.1 Description on develop set of own responsibilities and performance objectives.
Employ-ability skill refers to attributes that makes the person able to gain and maintain
employment. Thus, it helps to make understand the personal qualities, habits and attitudes
influence that how to make interaction with others. It is transferable skill that is useful in terms to
bring improvement in quality performance of employees. Employees are valuable assets to
enterprise and they are key to success without them organization cannot perform well. Thus, to
develop set of own responsibility and performance objectives defined in below presented manner
as-
Personal responsibility- It is the idea that human being choose, instigate and cause their own
actions. Thus, it is the willingness to accept the importance of standards that society establishes
for individual behavior.
Own responsibility in organization
It is very crucial for manager to follow all the responsibilities assigned to them.
Organization are hierarchies of titles. The manager of enterprise spend a considerable amount of
time in terms to make the interaction with people. Under this, number of people will be inclusive
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as peers, subordinates, superiors, government and customers etc. Thus, all kind of interaction
requires an understanding of the interpersonal relations about the people. The manager is
responsible for performing the all kind of responsibility as planning, organizing, staffing,
directing and controlling so that all activities can be run in smooth and effective manner. Thus, it
is very crucial that manager must have proper skill to perform their different roles. Thus,
responsibility of the managers has been defined in following ways as-
1. Every employee is responsible for understanding the work allotted and determining that it
is appropriate for gaining profitability within enterprise.
2. Individual in the enterprise must perform their work in team manner. They must works as
to fulfill the responsibility by attending meetings, contribution to decision making and
making better participation in organizational projects (Esa, Padi and Hassan, 2015).
3. The individual must be responsible for managing decision making processes and work as
to oversee the operations of business for interest of person.
4. Employees and employers should work in the enterprise as the greatest assets in order to
make the firm profitable.
Being the manager of the Travelogue it is very crucial to be advanced in communication.
Although, my communication skill are effective and I use to make interaction with my staff on
daily basis so that they are able to perform their role in better mode. I must say communication
must be done on time so that all things can be performed in better and efficient mode. It is
responsibility to make interaction and aware the staff about the set procedures, policies and
regulation within the framework.
Performance objectives at the organization-
 Employee in the enterprise should have customer focused objectives so it can be possible
to provide quality customer service.
 To develop job knowledge and skill that can assist to conduct better work by framing
vision, mission, values, principles and strategies.
 By planning and implementing successful projects and initiatives (Minocha and Tudor,
2017). It is effective in promoting promoting personal growth and advancement in order
to acquire desired knowledge and skills.
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 Communication must be done on proper manner so that individual can able to perform
their work in more smooth and effective manner (Hanna and et.al., 2015). Thus, it is
essential to promoting the two way communication between supervisors and employees.
 To produce quality work that can assist to enhance proficiency level of an individuals. It
can be done by boosting the performance of employees by implementation of effective
reward mechanism.
1.2 Evaluation on own effectiveness against defined objectives.
In the above part I have mentioned the objectives that aids me to get things done
effectively. It is very important to conduct the evaluation on own effectiveness so that things can
be performed in appropriate mode and better culture of working within entity can be presented.
Being the manager of Travelogue I do my work as to put consideration over needs and
wants of customers so that process of business can be improved. Firstly, I work as to clarify the
goals so that people do the right thing at the exact time. I enable the employees towards the
achievement of superior standard of work performance. At this level, I develop the job
knowledge of employees by framing appropriate vision, mission, values, principles and
strategies.
After framing the plans and procedures I work as to implement them so it helps to
achieve the results by working with staff in order to meet established targets. Effective
delegation of task is one of the most essential supervisory function. I encourage the employees
and direct the leaders so that they both can conduct the organisational activities in effective
manner.
After implementation of policies and procedures as per the defined goals, it is my
responsibility to conduct training programmes so that each individual can perform their activities
appropriately. In this way, I use to conduct the feedback of employees so that I can provide the
best knowledge as possible. This is assistive in creating and maintaining the better work culture
within the enterprise. Being the manager, I concern about the personal growth and advancement
so that knowledge and skill can be develop.
The performance appraisal and salary system can be useful in order to enhance provide
encourages to employees of the enterprise. Thus, Travelodge needs to conduct the training
facilities for employees so that better skill audit will be helpful to do the the things in better and
efficient manner.
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TRAFFIC LIGHT SKILLS AUDIT
K
E
Y
X No – I really need to
work on
this.
X Not entirely sure –I could
still
improve.
X Yes – I’m really confident I
can do
this
TIME and SELF
MANAGEMENT
I am very much effective in leadership skill as I can able to lead the things
effectively. Although, I performed my all activities with help of making proper
coordination. In order to make it more effective I decided to attend the seminars
so that I can able to excel my performance.
✔
I am good in problem solving skill in order to sort out the issues I have decided
to view my overall performance so that I can able to attend my desired
objectives. I need to develop the analytical thinking so I can perform the things
in better and efficient mode
✔
I am not that much good in managing time, at the time of three or four task, I
get hesitated and cannot able to perform the task in effective manner. To
improve time management skill I work as to set the deadline to each task so that
can achieve the result within the proper framework.
✔
I am good in oral communication but my written communication is not that
much effective. Thus, it can be improved by attending the classes, dictionary,
books and coaching reading.
✔
1.3 Provide recommendation for improvement.
As I have stated above that I am expert in framing and planning of policies within
enterprise. Sometimes, I feel that my communication skills are not much effective due to this
managerial conflicts arise. Due to it, the overall activities within the enterprise get affected.
Thus, I also feel that being manager it is essential to make interaction with supervisors so that all
things can go in one proper direction. The another issues I face is relate with time management
strategies, I am not able to handle more than one task at a time and this affects my efficiency and
this leads me get poor results. In order to get overcome with this two issue I will conduct the
things in following manner as are-
For improving the communication skill I use to deal with presentations so that I can able
to communicate my things in better manner. I work as to being engaged in the discussion with
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my Co-workers so that I can be open up in from of them. To get cope up with my issue of
interaction I take initiative in order to develop confidence so that I can do the thing without being
hesitated. This leads me to get the things in proper direction. To improvised the time
management activities, it is essential to track the proper record of activities and one particular
deadline to each task must be assigned so that things can be accomplished within set time-frame.
By assigning the time to each task the all things can be appropriately and with help of it more
than one task can be performed.
In order to improve the leadership skill, I need to attend the seminar, classes so that there I can
develop my knowledge and can be able to conduct the activities effectively. By making better
coordination with team member I can perform the things in better mode.
1.4 Explain motivational techniques that can be used to improve quality of performance.
The term employees motivation is one of critical factor that leads to get the things done
effectively. It is one of the crucial element that work as to enhance employees productivity,
quality and bring speedy performance. In Travelodge hotel, there are number of employees and
in order to motivate them it is essential to have the use of motivation techniques and this are
defined in below presented manner as-
1. Maslow's need hierarchy theory- This is one of best motivational theory and it is based on
desires of human. Thus, the motive of this theory is that individuals basic needs must be met
before they become motivated to achieve higher level of needs. Thus, it has been defined in
below presented manner as-
Physiological needs- It is basic and relates with human life inclusive of things as food, shelter,
air, water and clothing these all are necessities of life. It has tremendous influence over the
behaviour of human. Thus, Travelogue is taking various initiatives in terms to met this needs
before higher level needs emerge.
Safety need- After satisfying the above, the next need will be called as safety and security needs.
To meet these needs requires more money in these desire as to have economic security and
protection from physical dangers. It becomes inactive one these are satisfied.
Social need- It is inclusive of things as social interaction, companionship and belongingness etc.
Thus, socialising and belongingness prefer to work in groups so that all things can be done in
better mode.
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Esteem needs- It relates with self esteem and self respect. This is inclusive of things as self-
confidence, achievement, competence and independence. Thus, fulfilment of esteem needs leads
to self confidence, strength, capability of being useful in enterprise. Furthermore, Travelodge
needs to fulfil esteem needs. The inability in fulfilment leads to develop the feeling as inferiority,
weakness and helplessness within employees.
Self actualisation needs- This is the term that represents lower, intermediate and higher needs of
human beings. Self actualisation is the persons motivation that transform perception of self into
the reality.
Positive impact-
The Maslow's theory has an intuitive appeal and it is easily grasped applied.
 It is helpful in order to define possible correlation with the evolutionary development.
Thus, social drive of bonding, raising offspring and communal belonging is common to
all vertebrates.
 The higher growth requirement appear to be uniquely human.
Negative impact-
Maslow's claims that in this people will not only gain motivated with the higher order
goal such as self actualisation until the lower order needs such as food, shelter must be full filed.
2. Vroom expectancy theory- This is theory that is based on assumption that individual
behaviour results from choices made with the help of alternative course of action. Thus, the
equation of this theory is as-
Motivation= Expectancy*instrumentality*valence
Motivation- In this person will be motivated by the situation they get fill in it. Thus, the function
is defined in below presented manner as-
 Expectancy- Under it, there is kind of belief which result into achieve the desired goals.
It can be based on past experience and self confidence within the person.
 Instrumentality- It is belief that if the employee perform their function in better mode
then there is possibility to meet the performance expectation.
 Valence- It is the value that place on the reward.
3. Equity theory- This is theory that works as to maintain the equality among the
employees so that one particular objective can be achieved. This is based on idea that
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individual to the enterprise are get motivated by the fairness (Williams., 2015). Thus, the
higher the individual perception of equality the more motivated the employees can feel.
 Positive impact- With help of this theory, employee expectation can be boosted with
rewards and incentives. By the use of effective motivation process, it can be possible to
improvise the performance. The one of the common advantage of the expectancy theory
is that if it is applied in the well manner then the member to the enterprise perform their
role in the better manner.
 Negative impact- This theory do not work in case of without active participation from the
managers. In addition to it, manager must need to keep their words employees need to
trust if they put in the work and effort.
3. Theory of X and Y- This is the theory that assumes that people dislike the work and they
want to avoid it or not to take any responsibilities toward the work. With help of this, it
can assumed that people are self motivated and thrive on responsibilities. Thus,
Travelodge should have the use of theory of Y with help of it manager must works as to
create and encourage the work environment that provides opportunities to make
contribution to well being of organisation.
Positive impact-
Theory X and Y are good guide to the management, its not only developing motivation
techniques but also attuning the entire managerial system.
Negative impact-
 This tends to over generalise and simplify to the people.
 The individual who use to follow the theory Y they still find that they need to behave in
very directive and in the controlling manner.
 The McGregor suggest that job itself is the key to the motivation but all people do not
find the motivation in job. Thus, management needs to takes the initiative in order to
motivates the people so that they can perform their best.
TASK 2
2.1 Define solution to work based problem.
In every enterprise, the bit level of conflict can arise and it can affect the working of
enterprise in huge context. Thus, solution to work based problem can be conducted in following
manner as-
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Identify the problem- At this initial stage, it is essential to work as observing, inspecting,
gathering and analysing the problem and it must be fully understood. Being the manager of
Travelodge, I have faced the issue as all employees were lacking in performing their duties
within proper time and problems were as lack of communication between employees and not
able to meet the sales targets. Thus, at this it is essential to make the list of issue and to identify
the reason due to which it has been raised. It must be done effectively so that all other activities
can be dine in better manner.
Brainstorming possible solutions- In order to get overcome with the issues that has actually
been raised it is essential to take the possible solution from the employees. At this, the each idea
will be focused and it helps to reach to the one fine solution so that appropriate steps can be
taken to sort out the issue. To get overcome from this issue, I have started to conduct the meeting
of employees so that they can make better interaction or issue relates with communication can
get resolved. To get rid of meeting sales targets it is essential to make better communication
within staff and I have decided to set the deadlines relates with work so that things can be
achieved in better manner.
Make a decision- At this level, form the various alternative solution the one suitable will be
adopted and one better decision can be drawn to get the things done in appropriate mode. Being
the manager, I work as to encourage the people to make balance within the innovation and risk
taking. With help of it, the one appropriate decision can be taken.
Implement the decision- After selecting the one suitable course of action it is essential to stand
by the decision so that proper outcomes can be achieved. With help of doing the things in the
better the one particular goal and issues can be resolve appropriately. There are some problem
that is big to mitigate it this is essential to take the proper action at many times by puttying the
alternatives.
Monitor the outcomes- At this level, it is essential to encourage the employees to perform their
activities in the appropriate manner. Thus, with the help of selecting the course of action it is
essential to monitor the activities with planned and actual result. This will be conducted of in out
the deviation. If there is any gap between both then alternation actions are to be taken.
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2.2 Letter to senior management authorities and communicate in variety of styles and in
appropriate manner.
The hotel groups must have string communication channel at the various level of the
company to guide and monitor the work of enterprise carefully. Thus, managers provides
instruction to staff by the use of informal level of communication that is face to face
communication. The process of communication is very helps in order to get the enterprise
success. There are various styles of communication and it must be defined in appropriate manner
as-
 Verbal and non verbal communication- The verbal and non verbal communication
channel are one of the common type of solution that helps to arise for solving problems.
These style of communication channel leads to spread the awareness that work as to
cause primary concentration. It is the term that works as that how to express a message,
how to behave with colleagues and customers. This is very essential for the medium
communication.
 Body structure- It is an essential part of solution of arising the problems. Thus, body
language is one of major things that aids to communicate with disabled personalities.
 Responsiveness of work- The customer are kind of the enterprise. It is essential to work
with consumer in order to solve the problems and provides alternatives to resolve the
problem. By undertaking the work effectively, the things can be done in better and
effectively mode.
 Feedback from colleagues- At this level, it is essential to find out the reason of problem
so that appropriate solution can be taken. Here, the highly educated people are needed to
solve the issue so that things can be done in appropriate mode.
To,
Senior management,
Travelogue Hotel,
London, UK,
Subject- Not able to meeting sales target.
Dear sir,
I hereby informed you that recently I organized the meeting of staff team of our hotel in terms
to have discussion about the sales target and issues relates with it. To get rid of it, I decided to
9

provide training to staff so that each person can work appropriately. In this process, I want to
have your prior approval. Hopefully looking for positive response.
Yours sincerely
Manager
Travelogue Hotel
Memo
To: All staff, Travelogue Hotel
From: Manager. Travelogue Hotel
CC: Senior management
Date- 14/1/2019
Subject- Not able to meeting sales target.
With due respect, I want inform you that recent meeting relates with staff of hotel has not
helped us a lot in order to meet the sales targets. Thus, the tool that has been applied was not
well communicated. To get overcome, I will conduct formal and informal communication from
end colleagues so it can helps to have proper assessment towards work efficiency.
2.3 Identification on strategies of effective time management.
To conduct the things in the appropriate manner it is essential to conduct the things
within the proper deadline. The effective time management process helps to get the result on the
set deadlines. Thus, time performed function helps to boost efficiency of employees, cut cost,
streamline the schedule and enhance productivity of the enterprise. Time management is very
crucial in order to manage the day to day business activities. This is skill that is very crucial to
have so that all things in the enterprise can be managed in well manner. Being the manager, the
proper deadline is need to be allotted to each task so that all things can be performed effective
and desire result can be achieved.
Thus, there are the following time manager strategies that has been defined in the below
presented manner as-
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 Setting up the workload- It is crucial approach and very important in terms to manage
excess customers within the enterprise (Ito and Kawazoe, 2015). Under travel and
tourism industry, the seasonal changes helps to bring higher number of tourist and it is
very essential to assist in proper operational function of business and also helps to train
employees to the meet the requirement of customers on timely manner.
 Setting objective and priorities- To manage the time in effective manner it is essential
to identify the importance of task that is needed to done in priority manner. There should
not have any kind of procrastination as it decreases the productivity and enhance the level
of stress (Yang, Cheung, and Fang, 2015). Thus, important projects should be prioritized
first. Furthermore, the one of the easiest way to prioritize the task is to make to do list.
 Use of planning tool- The various experts of time management recommend to have the
use of personal planning tool that aids to improvise the productivity. The personal
planning tools as electronic planners, pocket diaries, calenders, computer programs and
note books etc. It is crucial to carry planning tool so that each things can be done in
prioritised manner.
 Making and keeping apportionments- It is essential for managers to block out all
distraction from the workplace (.Demaria, Hodgson, and Czech, 2018). Thus, they need
to keep the record of all appointments so that they can make themselves available within
the set time. This will helps to concentrate achieving the task. Thus, some of the
managers of the enterprises have habit of checking the message, mails and notification
and this all reduces their potential productivity.
 Delegate work- The manager should learn to delegate some task but that does not mean
that he has to complete all work (Rowe and Zegwaard, 2017). By delegating some work
to colleagues and subordinates they can feel empowered. At the time of workload the
work must be distributes so that it can be done as per the set deadline.
 Review daily progress- It is essential to keeping the track of daily performance as this is
better source of time management skills. The activities can be recorded at differ times
with help of using time management chart. It is very helpful in order to identify the
productive and non productive time. The main aim is to improvise the management goals
for better efficiency.
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 Reliable estimate of task time- At this, each task assigned the proper deadline to
accomplish the work on time. By setting up the things on timely manner, the all things
can be performed in reliable manner.
TASK 3
3.1 Explanation on roles play in team and how together to achieve shared goals.
In a team, individuals plays crucial role and it is made by the individuals. The team role
is defined as that how all team should perform their work together. By performing the activities
in team manner the person can able to get desired result. Thus, there are various role of playing
work together under the team to achieve goals and its defined in below presented manner as-
 Job requirements- It is crucial to have the requirement of job site and categorize into the
rules and regulations. The features and participants of job site obligation are categorised
for accelerating the work process of management (Spence, and Hyams-Ssekasi, 2015).
However, customer are king of the business and needs and expectation of customer have
to be planned.
 Resource allocation- This is crucial to have adequate resources in team management
and this all are needed for practice and current requirements (Dowling, Rose and O'Shea,
2015). Thus, resource and tools must be arranged as per the requirements. In order to
build effective team, it is essential to build up team, plant and tools this are to be tasted.
 Group communication- The manager should work as to distribute the things in group as
per capabilities of group members (Ayoubi Alzarif and Khalifa, 2017). By doing this, it
can be completed within the least possible time. However, the experts can accomplish
their task within list possible time than non experts. This must be kept in mind that
licence for the jobs are valid and also must be relates with requirement of job.
 Full fill job requirements- The job requirement must be fulfilled by human resource in
appropriate approach. Thus, it must be sure that order are needed to be established
finished and implicit. It must be fulfil so that things can be dine in better and effective
mode.
 Training and job performance- To provide training opportunities is very essential for
group work (Gill, 2018). In addition to this, the gap must be categories in work force.
Thus guidance of job must be available and suitable. Thus, job appraisal must be based as
per laws and regulation of related industry.
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The Nine Team roles of Belbin-
The team role model is to designed to use the talent and personalities of team members,
With help of it, performance of people can be improvised. Thus, it is defined in following
manner as-
 Implementer- It is practical organized within the team. It depends on disciplined, orderly
and task oriented performance. The role of implementer is to execute the idea and plan.
 Resource investigator- He is the person who is good at developing and maintaining the
contracts within and outside the team so that all things can be done effectively.
 Plant- The manager is need to perform the activities in innovative and original mode.
 Monitor- Manager must be the person who must be sensible, thoughtful and critical. The
work must be monitored to get to the bottom of things.
 Shaper- In this, manager need to perform his role in terms to being the driven, passionate
and wilful. The person must have idea that deadline are made and goals are met.
 Coordinator- The person who plays the role as coordinator must perform as to clarify
the intentions and summarize the things effectively.
 Complete finisher- The person leads the lot of attention to details, checking and
rechecking the things so that there can be possibility to get the perfections.
 Team workers- This is the person who has to perform their role in the dynamic manner.
Thus, there is need to put focus on creating the pleasant atmosphere and sense of
togetherness.
 Specialist- This person imparts the expertise and specialized knowledge. Wit help of it,
they are able to improve their technical skill.
3.2 Description on team dynamics.
In the place of work teamwork is familiar with significance of affiliations with others.
Team is formed in order to bring the best output. The team are working together to bring best
output. In order to get success team dynamic is very essential (Peet, 2016). Without being in
team the goals cannot be achieve within set deadline. In addition to this, it can be stated that each
and every member of team must be cautious with the formation of team. The higher authorities
of Travelodge is taking various initiatives in terms to build the better team so that the things can
be done in appropriate mode. Thus, working in the team will helps to create the things in better
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manner and it leads to active the better performance within the enterprise. By motivating the
employees in the enterprise the desire task can be achieved.
To run the activities in the effective manner it is essential to have one superior for each
team. Thus, superior has to work as to monitor the work of team members so that the things can
be handled in better and effective manner. Team members see the obstacles in the job and they
must work together to achieve the issues. In addition to this, it can be stated that team work is
essential for its decentralization policy. Thus, every person need to perform his wok on the
expert basis.
Furthermore, it can be stated that team dynamics is the process that relates with
unconscious, psychological forces and it also influence the direction of team behaviour and
performance. The team that effectively manage their time can achieve the better results. Thus,
team dynamics are one of critical aspect to have organisational success (Messum and et.al.,
2016). In addition to this, the team with good group dynamics perform their work in terms to
constructive and productive. The managers of Travelodge must perform their work in order to
lead better work outcomes, customer satisfaction and aids to improvised bottom line. Thus,
creativity, productivity an d effectiveness leads to conduct the better functions.
The staged of team development of Tuckman has been discussed in below contexted manner as-
 Stage 1- Forming- In this, the specific group of people comes together to accomplished
the one common object. The success will be dependent on the familiarity that how
employee work together with each another. In the hospitality industry, all employees
must perform their work in coordination manner so that set goals can be achieved.
 Stage 2- Storming- The disagreement amount the mission, vision and way to approach
the problem are constant at this stage of development. At this, manager of the
Travelodge should works as to get to know each other and build the team activities. It
will help the leader to clarify the each stage so that team get succeeds.
 Stage 3- Norming- The team develops the work habits that is supportive for group rules
and values. With help of established tools, methods good behaviours, mutual trust,
motivation all are crucial to conduct the team work. Thus, team relationship grow and
individual characteristics must be utilized appropriately.
 Stage 4- performing- This stages defined about the loyalty, perception, participation and
group decision making. Thus, team is self directing in terms to develop the task and
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strategy to meet the desired goals. With help of performing the things in better mode the
all task can be achieved effectively.
 Stage 5- Adjourning- In this, the work of the team leader is to stay in touch with other
team member at the time of doing the things so that there can be better and effective
building with other team members.
3.3 Define alternative ways to complete task and to achieve team goals.
In order to achieve the team goals, the alternative way to do the things in appropriate
manner is with the use of GRPI model of team effectiveness and it is defined in below presented
manner as-
 Goal- This is very crucial to have one specific object and intention in terms to individual
and team goal. This process can be dine in appropriate manner with the help of robust
communication by setting the priorities and expectation.
 Role- The team has needs to define that how the activities should lead the distinct
individuals responsibilities (Simatele, 2015). This defined that how employees of
Travelodge has to perform their role in the enterprise.
 Processes- This is very crucial to establish decision making and problem solving
procedures with respect to clear team purpose.
 Interpersonal relationship- To conduct the activities in better manner, it is very
essential to conduct the task on frequent, honest communication, engagement and by
have better flexibility among team members.
There are some alternative ways to achieve team goals as-
 Job rotation- This is technique in which employees are shifted between two or more
assignment at regular intervals in order to conduct the organisation activities effectively.
It is term that is used by employers to rotate their employee assigned hob throughout the
employment. Its also aids to motivate the employees so that they can perform their best.
 Extrinsic award- It is in the form of tangible and also the visible reward to an individual
or employee in terms to achieve something. This kind of award usually have monetary
value such as salary hike, bonus, award and public recognition.
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TASK 4
4.1 Evaluation on tools and methods for developing solution to problem.
In hotel enterprise one of the most problem that faced is related with under performing
employees. Thus, disengaged employee at workplace can sap the line from business. There are
number of tools and methods with help of it problem in the organisation can be identified in
following manner as-
 Through guest feedback- Being manager of Travelodge, I feel that by having feedback
of visitors I can better analyse the performance of employee. The employees were
incapable of attending customer's interest by their services and its resulted failure in
feedback.
 Survey- In order to analyse the problem that is being faced by the enterprise the
management must carry out the structured interview to collect primary and secondary
data. There are two methods that is appropriate and effective to collect data deals with job
satisfaction and performance of work of employees at hotel.
 Complaints- With the help of taking the complaints of visitors the management can
helps the employees and it is very helpful in order accessing the reason behind problem
of dissatisfaction of employees (Messum and et.al., 2016). This also works as to creates
the list of problems faced by the guest at the time of their appearance. Thus, dissatisfied
services leads to create the dissatisfaction among employees.
Pride method- It is the method that is the combination of discipline and creativity and it also
works as to guide to make affective communication. There are five elements for skilful planning
and this are defined in following manner as are-
P- The main aim is that sender is trying to get target of the mission.
R- The receiver to whom the communication is directed. Thus, the willingness and ability o
reader and listener is to understand and accept the message.
I- In this, the communication affect the receiver. As per this, person must have the idea that what
picture is must want in receiver head.
D- There is need to have systematic design of communication. It should be organised and
develop to get the desired impact.
E- There is must be successful planning, recognising, knowing, constructing the appropriate
design and to make communication in the proper manner.
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4.2 Define appropriate strategy for resolving problem of labour turnover.
By undertaking some of the measures it is essential to overcome the employees from
under- performing the job and its defined in below presented manner as-
 Getting feedback- To get the employees in right direction, it is essential to track them.
Thus, it must be taken to carry out the things in appropriate manner. The better
communication leads to get things done in appropriate mode.
 Training- Being the manger of Travelodge, it is crucial to conduct training that helps to
reinforce sense of value and nature of working so that things can be handled in
appropriate manner. This is cost to the company and also aids the employees to refocus
the goals and achievement.
 Mentoring- The program as mentoring interrelated with goal oriented feedback system
and it provides the enterprise an organized structure in order to develop strong relations
and this is solid base for retention of employee and growth (Suleman, 2016).
 Provide growth opportunities- The Travelodge company must generate workshops so it
can assist employees in order to enhance their understanding about the careers and also
helps to enhance their goal setting efforts.
 Promotion- Motivation for promoting and rising incentives of employees also aids to
resolve the issue of employees dissatisfaction (Devambatla, and Nalla, 2015). This terms
is very useful in terms to get overcome from the situation. This is the effective term that
helps to conduct the things in greater aspect.
4.3 Evaluation on potential impact on business of implementing strategy.
The strategies as to select the right person for the right job helps to create the right person
for the job and it also aids to develop positive environment that works as to reduce the employee
turnaround (Tsitskari and et.al., 2017). This term is having both financial and non financial
implication and it is helps in meeting the objectives of the enterprise. The possible impacts on
performance of business can be defined in below presented manner as-
 Attending the guest- The motivational aspect of management for employees can works
as to enhance potential to get rid of the deficiency of customer dissatisfaction (Collet,
Hine and du Plessis, 2015). Furthermore, it can be stated that positive attitude and
17

services generates better appraisals from customers and it also motivates the employees
to perform their best in the enterprise.
 New start up- By promoting the employees in the enterprise can work as to encourage
the morale and support in order to set up the base for employees to starts the process of
performing duties and service to visitors. This is the activities that leads to handle the
things done in right manner so that particular objectives can be achieved.
 Handling the task- By help of conducting the proper training and development the
employees to the enterprise builds the better perspective so that things can be handled in
better mode. This is one of the effective terms that also generate the wider ability of
thinking in terms to handling the situation among the employees mind. With help of it,
things can be done in better mode.
There are some negative impact in terms to implement the strategy as there is long term
plans and objectives that allows the firm to enhance opportunities and to get competitive
advantage. Thus, reduction to the resistance to change and promoting collaboration are some
disadvantage.
The strategic management process will be involving the complex, time consuming and
difficult to implement and this also requires the skilful planning in terms to avoid the loopholes.
CONCLUSION
Based on the above report it can be concluded employability skills refers to conduct the
organisational activities in appropriate mode. With help of implementation of proper retention
strategies an enterprise is able to retain its employees. The present report is based on the business
activities of Travelodge, it is located in London, UK.
Furthermore, the report has covered the various activities as employment practices
followed by hotels and it has the great effect over productivity of its employees, motivation
techniques to bring quality improvement in performance, effective analysis on team dynamics
and the number of alternative ways has given in order to achieve team goals. Lastly, potential
impact on business can be seen by implementing strategies in appropriate mode.
18

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Demaria, M. C., Hodgson, Y. and Czech, D. P., 2018. Perceptions of Transferable Skills among
Biomedical Science Students in the Final-Year of Their Degree: What are the Implications
for Graduate Employability?. International Journal of Innovation in Science and
Mathematics Education (formerly CAL-laborate International).26(7).
Devambatla, L. and Nalla, D., 2015. An Approach to Improve Employability Skills:
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Australian universities-embedding a new approach to strengthen the employability of
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of recent graduates. Asia Pacific Journal of Health Management. 11(1). p.25.
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Messum, D., and et.al., 2016. Content analysis of vacancy advertisements for employability
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6 strategies for managing and improving team dynamics. 2017. [Online] Available
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Feedback question Addressed Page number
AC1.1: First extract some
important responsibilities of
any managerial role for
Travelodge. Then as a
manager how will you
personally responsible for
these tasks. Set some of your
personal responsibilities that
might help you to fulfil the
task well. Such as your
responsibility to manage your
own time, communicating with
staffs, etc.
Yes 2
AC1.2: Can you attach traffic
light skill audit you did in PPD
in appendix and refer it to you
AC1.2 in this module too. this
is your evaluation on your
skills. Also the evaluation
should be based on the
objectives and performance
Yes 4
21

discussed in 1.1
AC 1.3: Based on the
evaluation you have done in
1.2 now you have to suggest
how will you improve the
areas you said you are not
confident at. In your, 1.2 you
did discuss about the
communication as the skills
that you need to improve but
in your 1.3 there different set
of skills which is not making
sense.
Yes
AC 1.4: is fine but you need to
talk about positive and
negative impact of these
theories discussed
Yes 6, 7
AC 2.3 define time
management. why is it
important in the work place
especially as a manager. you
need to look at specific tool
explaining advantages and
disadvantages of using that
tool such as (time management
quadrant).
Yes 10
AC 3.1 Define team and why Yes 11, 12, 13
22

is it important to work in team
and also explain importance of
having various team roles.
Define team and why is it
important to work in team and
also explain importance of
having various team roles.
Good you are able to use
relevant theories here. You
also need to discuss 9 roles
from Belbin and apply the
roles to the given situation.
AC 3.2 Apply the stages of
team development to the
situation where as a manager
what will be your role
considering the team
dynamics.
Yes 14
AC 3.3: Very short answer. not
enough. You have not
discussed specific alternative
ways to achieve team goals.
like job rotation, extrinsic
reward tc.
Yes 15
AC 4.1 techniques are
discussed in general but failed
to evaluate it. Explain PRIDE
method. here after discussing
each tools and techniques and
its advantages and
Yes 16
23

disadvantages you need to say
which one will you use and
why?
AC 4.3 also highlight the
negative impact.
Yes 18
24