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Assignment on IT Infrastructure Management

   

Added on  2020-04-01

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Running head: IT INFRASTRUCTURE MANAGEMENT PGAssessment 3 [Student Name Here][Institution’s Name Here] [Professor’s Name Here][Date Here]
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IT INFRASTRUCTURE MANAGEMENT PG2Task ASWOT TemplateOrganisation: Real EstateDate: 29/09/2017Description ofcurrent/newICT service:Real Estate, offers realtor services to customers through its online system can access various real estate propertiesavailable around in the world. Its operations facilitate prospective property buyers, sellers and investors in theiractivities. In the current system, the user (customers) can select from a wide range of services including buying, renting,investing and selling. Furthermore, for the first time customers and sellers, the organization will act as a link to serviceagent based on their location and budget requirements. Finally, Real Estate system is based on an online infrastructurethat keeps users up to date with real estate matter regardless of their locations[ CITATION Rea17 \l 1033 ]. STRENGTHSExtensive and efficient customer servicesbased on personalized portals.Mobility and flexibility of services.The company’s system is real time.There is a wide range of services.Real time user support.WEAKNESSESMinimal operational standards.An international system is used thus has conflictinglegal frameworks.Minimal to zero authentication functionsLimited staff training.Minimal employee engagement functions.OPPORTUNITIESOperates in a digital market which is anextensive environment.Virtualization of services.Cloud computing initiative to increase servicedelivery.Market advancements and evolution towardsthe digital platform.Social media advertisementExtensive resource collaborationTHREATSCyber intrusions.Stiff competition by other companies.Market fluctuations.Data security and privacy.Variations in the international legal framework.Summary and Recommendations:Both the opportunities and threats are external variables that the company cannot change. It should focus on its strengthsand weaknesses to increase its customer base. For instance, it should engage all digital platforms to sensitize the users ofits services. Furthermore, it should incorporate cloud resources across all existing ICT infrastructures in order to lowerthe cost of operation. Finally, it must engage its employees to enhance their service delivery outcomes[ CITATIONPri11 \l 1033 ].Short Term (Now)First, increase its system's availability by employing social media in its marketing campaigns.Furthermore, engage the customers on a one on one basis through the personalized portals.
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IT INFRASTRUCTURE MANAGEMENT PG3Deliver personalized services based on the user’s preferences.Employ promotion tactics such as bonuses and purchase incentives e.g. offer coupons for first-time subscribersthat provide free real estate advice[ CITATION SEE14 \l 1033 ].Mid Term (next 12 months)The first step is to create a strategic plan to maximize on the company’s strengths.Secondly, diversify the services by engaging in new business venture related to the existing services.Employ ICT resources that maximize efficiency at minimal cost e.g. cloud resources and ERP (enterpriseresource planning) for in-house activities.Regularly update the user’s system to improve the user’s interaction with the online facilities.Finally, engage with other service providers with similar objectives i.e. limit the vendor lock-in.Long Term (next 3 to 5 years)Establish a strategy team and through it develop a dynamic governance plan for the ICT services.Implement long-term awareness programs for the employees to engage their understanding and to motivate their career choices.Outline regular financial assessments (audits) in an attempt to reduce the overall turnover rates of the staff.Finally, invest in cloud resources (infrastructure) to host resources for other prospective real estate companies.
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IT INFRASTRUCTURE MANAGEMENT PG4Part B:AbstractData mining is the most significant component of database management since it enables thesummarization of data which yield conclusive results. It, therefore, forms a critical element ofknowledge management, a field that analyses data to aid decision-making procedures.Furthermore, with the prevalence of information technology, data mining has gainedunprecedented application as organizations around the world seek to optimize their operationsoutcomes. Moreover, this application has facilitated a lot of research into the area in an attemptto improve the existing data mining infrastructures. Similarly, this paper reviews data mining asa management technology where the different elements that support its functionalities are given.In essence, the report highlights the procedures, categories, algorithms and applications of thetechnology in today’s digital systems.Keywords: Knowledge discovery (KD), Knowledge management, algorithm
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