LEADESHIP 3organization. Furthermore, Upton (2015) and Smith (2017) describes Westpac Bank CEO to possess the strong professional will and personal humility. As such, the CEO is a level 5 leader. Despite Brian Hartzer being a transformational and innovative leader, there are challenges that every successful organization face, to which, he is not an exemption. Such challenges include; severe limits of time, unpredictability, an expectation of change, the personification of the company, and visibility. Other additional challenges are; obtaining the right information, limits of power, reporting to the board of directors, and broader scope of operations. Therefore, this report will highlight the evidence of each challenge in respect to BrianHartzer as the CEO of Westpac Bank Australia. Porter and Nohria (2010) acknowledge that CEO's are at the epitome of decision making in any organization. They exercise ultimate power and have the responsibility of making critical decisions. Nevertheless and Nohria (2010) observes that despite CEO's being the epitome of decision making, they do not make all decisions. Interestingly, they report to the board of directors for decisions made within the company. As such, Brian Hartzer has the responsibility ofreporting to the board of Westpac Group on the progress of the company. If anything goes wrong, it is the responsibility of the CEO to respond to such unfortunate occurrences to the board. Therefore, reporting to the board put CEO's at cross-roads on responding to miscalculateddecisions made by junior employees. It poses a challenge to their competence especially if the decision hurt the company's finances. As stated by Westpac Group (2018), Westpac is the oldest company in Australia and the leading banking institution in New Zealand. With such breadth of operations, Westpac Group has broader operations that may pose a challenge to the management. Notably, Westpac Group (2017) annual report shows that Westpac Group engages in various business activities like

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